Updating ACR in CS6

I am trying to update ACR in CS6 to take photos from Canon 6D.
However for some time I have been getting the error message "The update server is not responding. The server might be offline temporarily or the internet or firewall settings may be incorrect."
Can anyone advise me about settings or how to overcome this problem.
Thanks

Try the direct download links for ACR 8.1 in this doc. http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#notconnected

Similar Messages

CS6 (mac) will not let me update ACR.. any ideas?

It responds that I have all the updates... but ACR is stuck at 7.3... I tried to download the ACR installer, and it indicates my version of PS is not supported... Which I figured it would be after I paid for it..haha..
Is there a quick fix to this, or do I have to uninstall and reinstall etc...
Thanks in advance.
Ken

Please try manually updating your PS CS6 : http://adobe.ly/PS-Up-To-Date
-Nitin

Can't Get ACR Updates for PS CS6

My computer is a PC with Windows 7 Home Premium 64-bit with 8GB of memory. My problem is I don't seem to be able to get any of the Adobe Camera Raw updates for Photoshop CS6 (perpetual license). It's stuck at ACR 8.1. I also can't get the last update to the PS CS6 application (13.0.1.3). As you can see from the screen capture of Adobe Creative Cloud desktop application, it says I have Photoshop CC and Photoshop CS6 and says all applications are up to date. This is not the case as I have stated above. ACR should be at 8.4 and it's at 8.1.
If I open PS CS6 and go to Help > Updates... I get the message that all applications are up to date.
If I click on Preferences, it says "Only show updates for the following products" and there are no options to show updates for any CS6 products. Again, this display came from the Help menu in PS CS6. Why doesn't it show an option to check for updates to CS6? My PS CS6 application was a perpetual license purchase and wasn't converted to a Creative Cloud application.
I have been following several threads at this forum and the Photoshop forum that discuss problems similar to mine but have not found a solution. I followed a link in one of the responses to a download for ACR 8.4 for PS CS6 on Windows and thought I could do a manual installation. Instead, I got the following message that the update failed because "This patch is not applicable to you." I got the same message when I tried to manually install the Photoshop CS6 update to 13.0.1.3.
I would like to keep my PS CS6 (perpetual license) up to date, but I don't know what to do now and am hopeful someone in this community can help me with this issue.
Thanks,
Chas

Thank you very much, ssprengel, for this very helpful information. It never occurred to me that the camera and lens information was stored in a common location shared by both CC and CS6. Also, thanks again to Michelle for her useful reply as I did not know that the same ACR file could be used for both PS CC and PS CS6.
Although, I still don't know why my PS CS6 won't update properly or why the manual installers refused to run, you two have provided a satisfactory work around to keep ACR for CS6 up to date.
I'm sorry I can only mark one answer as correct and both you and Michelle's answers were very helpful. I marked Michelle's reply as correct because it let me know that I could copy the CC ACR file into the correct CS6 folder.
Thanks,
Chuck

Unable to update ACR 7.3 to 7.4

Hi everyone,
I'm trying to update ACR from 7.3 to 7.4 (Lightroom 4.4 asks me to do) to use it into Photoshop CS6 (13.0.1) on Mac OS X 10.6.8.
I download the update from the Adobe servers (http://www.adobe.com/support/downloads/detail.jsp?ftpID=5568).
I run the installation program. Everything looks alright… Done. Ok. But…
But Photoshop doesn't think so…:
I've tried some more times, but nothing changes.
What's wrong?
Thank you in advance.

The phrase “Adobe Camera Raw” is ambiguous.
We users tend to use ACR to refer to the PS plug-in back from when there was only a plug-in, no DNGC and no LR, but the description does not say plug-in. The “and” in the Product description suggests both the plug-in and DNGC are part of the package, it since it does not actually say Plug-in, it isn’t necessarily wrong, just confusing due to the ambiguity.
In any case, what you downloaded is just the DNG Converter although I would agree the product description along with the past practices suggest both the plug-in and the converter could be in the package.
The ACR plug-in is not supposed to be downloaded, anymore—Adobe has not provided links to it with either of the last two or three ACR-plug-in updates. You are supposed to only use Updates… from within Photoshop to get the updated ACR plug-in.
Adobe has not given a precise reason why they’ve disallowed downloading the plug-in, and have informally supplied links in the blog, but you cannot download the ACR plug-in from the traditional places, such as: http://www.adobe.com/downloads/updates/
It’s possible this change is due to Apple Store or Creative Suite evolutionary pressures, or just some new upper-management idea to reduce phone calls.

Updating ACR

I am getting error message U44M1I216 when trying to update ACR in Elements 10.

I dont think that is relevant, I have no problems connecting to the update service, the updates will not install:
Photoshop Camera Raw 8.1(CS6)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Photoshop Camera Raw 6.7 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216

I am unable to apply my update for Photoshop CS6

I also can no longer update
OSX 10.8.4.latest
CS6 Suite
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | Visit http://www.adobe.com/go/loganalyzer/ for more information
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | START - Installer Session
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:04:430 | [INFO] | | OOBE | DE | | | | 906494 | RIBS version: 7.0.0.108
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | OSX version: 10.8.4
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | ::START TIMER:: [Total Timer]
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | CHECK: Single instance running
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | CHECK : Credentials
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Load Deployment File
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | deploymentFile option not given
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | CHECK : Another Native OS installer already running
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Create Required Folders
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Assuming install mode
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Looking up install source path
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Sync Media DB ...
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | ::START TIMER:: [Sync Media DB]
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Pre check media db sync
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | End of Pre check media db sync. Exit code: 0
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | :: END TIMER :: [Sync Media DB] took 99 milliseconds (0.099 seconds) DTR = 282.828 KBPS (0.276199 MBPS)
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Ready to initialize session to start with ...
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | ::START TIMER:: [CreatePayloadSession]
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
08/16/13 14:02:04:434 | [INFO] | | OOBE | DE | | | | 906494 | Updated source path: /Users/admin/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.7
08/16/13 14:02:04:466 | [INFO] | | OOBE | DE | | | | 906494 | Updating media info for: {48BC197D-7053-434D-AF69-9233170D1614}
08/16/13 14:02:04:467 | [INFO] | | OOBE | DE | | | | 906494 | Ignoring original data since install source is local
08/16/13 14:02:04:467 | [INFO] | | OOBE | DE | | | | 906494 |   Type: 0, Volume Order: 1, Media Name: AdobeExtensionManager-6.0.7-mul-AdobeUpdate
08/16/13 14:02:04:467 | [INFO] | | OOBE | DE | | | | 906494 |   Path: /Users/admin/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.7/payloads/ AdobeExtensionManager6.0All-140713200537/AdobeExtensionManager6.0All-140713200537.dmg
08/16/13 14:02:04:467 | [INFO] | | OOBE | DE | | | | 906494 | -------------------- END - Updating Media Sources - END --------------------
08/16/13 14:02:04:472 | [INFO] | | OOBE | DE | | | | 906494 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
08/16/13 14:02:04:472 | [INFO] | | OOBE | DE | | | | 906494 | ----------------- CreatePayloadSession: machine is x86 ---------------
08/16/13 14:02:05:276 | [INFO] | | OOBE | DE | | | | 906494 | ______ Verify Dependency Subscribers ______
08/16/13 14:02:05:276 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
08/16/13 14:02:05:276 | [INFO] | | OOBE | DE | | | | 906494 |   Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: 0 (0,0)
08/16/13 14:02:05:276 | [INFO] | | OOBE | DE | | | | 906494 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
08/16/13 14:02:05:277 | [INFO] | | OOBE | DE | | | | 906494 | Patch Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614} can be applied to product Adobe Extension Manager CS6 6.0.0.0 {83463106-DD1C-4FE5-A61C-DF6715472AD4}
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Setting property "installSourcePath" to: /Users/admin/Library/Caches/Adobe/AAMUpdater/AdobeExtensionManagerCS6-6.0/6.0.7
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Setting property "mode" to: silent
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Setting property "updateManifestPath" to: /Users/admin/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeExtensionManagerCS6-6.0/6.0.7/6.0.7.xml
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Setting property "workflow" to: updater
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "extensionsOnly" to: 1
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "mode" to: silent
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "patchesOnly" to: 1
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "updateManifestPath" to: /Users/admin/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeExtensionManagerCS6-6.0/6.0.7/6.0.7.xml
08/16/13 14:02:05:534 | [INFO] | | OOBE | DE | | | | 906494 | Overwrite property "workflow" to: updater
08/16/13 14:02:05:535 | [INFO] | | OOBE | DE | | | | 906494 | Found payload actions:
08/16/13 14:02:05:535 | [INFO] | | OOBE | DE | | | | 906494 | Deciding what installer mode to use...
08/16/13 14:02:05:553 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN Setting requested payload actions
08/16/13 14:02:05:553 | [INFO] | | OOBE | DE | | | | 906494 | Value returned on lookup of payload: Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614} is: false
08/16/13 14:02:05:553 | [INFO] | | OOBE | DE | | | | 906494 | Action string for Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614} is install
08/16/13 14:02:05:554 | [INFO] | | OOBE | DE | | | | 906494 | END Setting requested payload actions
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | Collected advanced path check information for INSTALLDIR
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is a well-formed path
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is not the root path
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is on a local volume
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is on a writable volume
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR is not on a case sensitive volume
08/16/13 14:02:05:556 | [INFO] | | OOBE | DE | | | | 906494 | INSTALLDIR passed path basic path validation: /Applications
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN InstallOperationsQueue Unordered operations
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 |   Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: with operation install
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 | END InstallOperationsQueue Unordered operations
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN InstallOperationsQueue Ordered operations
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 |   Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: with operation install
08/16/13 14:02:05:774 | [INFO] | | OOBE | DE | | | | 906494 | END InstallOperationsQueue Ordered operations
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | Payloads passed preflight validation.
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | Call PreSession Custom Hook
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN InstallOperationsQueue Unordered operations
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 |   Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: with operation install
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | END InstallOperationsQueue Unordered operations
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | BEGIN InstallOperationsQueue Ordered operations
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 |   Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: with operation install
08/16/13 14:02:05:801 | [INFO] | | OOBE | DE | | | | 906494 | END InstallOperationsQueue Ordered operations
08/16/13 14:02:06:008 | [INFO] | | OOBE | DE | | | | 906494 | Calling the custom action code for pre-install for payload Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}
08/16/13 14:02:06:008 | [INFO] | | OOBE | DE | | | | 906494 | ::START TIMER:: [Payload Operation :{48BC197D-7053-434D-AF69-9233170D1614}]
08/16/13 14:02:06:010 | [INFO] | | OOBE | DE | | | | 906531 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:06:010 | [INFO] | | OOBE | DE | | | | 906531 | Installer Operation: PayloadInstaller
08/16/13 14:02:06:010 | [INFO] | | OOBE | DE | | | | 906531 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:06:010 | [INFO] | | OOBE | DE | | | | 906531 | Request to install payload
08/16/13 14:02:06:021 | [INFO] | | OOBE | DE | | | | 906531 | Payload Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
08/16/13 14:02:07:320 | [INFO] | | OOBE | DE | | | | 906531 | CustomizedPatch property not found in database
08/16/13 14:02:07:320 | [INFO] | | OOBE | DE | | | | 906531 | Beginning installation for payload at /private/tmp/.tempdirTiFIOAwv/Install.db
08/16/13 14:02:07:433 | [INFO] | | OOBE | DE | | | | 906531 | Attempting to patch file: "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/MacOS/ZStringResources/uk_UA.xml"(Seq 5)
08/16/13 14:02:07:677 | [INFO] | | OOBE | DE | | | | 906531 | Attempting to patch file: "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/de.lproj/MainMenu.nib"(Seq 7)
08/16/13 14:02:07:677 | [ERROR] | | OOBE | DE | | | | 906531 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/de.lproj/MainMenu.nib")(Seq 7)
08/16/13 14:02:07:677 | [WARN] | | OOBE | DE | | | | 906531 | DW063: Command ARKPatchCommand failed.(Seq 7)
08/16/13 14:02:07:678 | [INFO] | | OOBE | DE | | | | 906531 | Completing installation for payload at /private/tmp/.tempdirTiFIOAwv/Install.db
08/16/13 14:02:08:024 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:08:024 | [INFO] | | OOBE | DE | | | | 906494 | :: END TIMER :: [Payload Operation :{48BC197D-7053-434D-AF69-9233170D1614}] took 2016 milliseconds (2.016 seconds) DTR = 3569.44 KBPS (3.48579 MBPS)
08/16/13 14:02:08:086 | [INFO] | | OOBE | DE | | | | 906494 | User specified overrideFile:
08/16/13 14:02:08:088 | [INFO] | | OOBE | DE | | | | 906494 | The csu inventory was not updated for payload Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}, value of local var is -1
08/16/13 14:02:08:088 | [INFO] | | OOBE | DE | | | | 906494 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614}
08/16/13 14:02:08:883 | [INFO] | | OOBE | DE | | | | 906494 | No operation. We're done:
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | Total components installed: 0
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | Total components repaired: 0
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | Total components removed: 0
08/16/13 14:02:10:888 | [WARN] | | OOBE | DE | | | | 906494 | DW050: The following payload errors were found during install:
08/16/13 14:02:10:888 | [WARN] | | OOBE | DE | | | | 906494 | DW050: - Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All: Install failed
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | Call PostSession Custom Hook
08/16/13 14:02:10:888 | [INFO] | | OOBE | DE | | | | 906494 | :: END TIMER :: [Total Timer] took 7307 milliseconds (7.307 seconds) DTR = 990.831 KBPS (0.967608 MBPS)
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | -------------------------------------- Summary --------------------------------------
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | - 0 fatal error(s), 1 error(s)
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | OSX version: 10.8.4
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 |
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | ----------- Payload: Adobe Extension Manager CS6_6.0.7_AdobeExtensionManager6.0All 6.0.7.0 {48BC197D-7053-434D-AF69-9233170D1614} -----------
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | ERROR: DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/de.lproj/MainMenu.nib")(Seq 7)
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 |
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | Please search the above error string(s) to find when the error occurred.
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | These errors resulted in installer Exit Code mentioned below.
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | -------------------------------------------------------------------------------------
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 |
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | Exit Code: 7 - Unable to complete Silent workflow.
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | Please see specific errors for troubleshooting. For example, ERROR: DF019 ...
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | END - Installer Session
08/16/13 14:02:11:890 | [INFO] | | OOBE | DE | | | | 906494 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Tasc_redleader which update exactly are you trying to apply? Your screen shot indicates an update to Photoshop CS6 but your installation log appears to be for Extension Manager CS6.
Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review and interpret your installation log files.

Unable to update, uninstall photoshop cs6

I am trying to open a video to edit in CS6 and I get this error: Could not complete your request because DynamicLink is not available
I read on one of these formus that I should uninstall and reinstall the program or update my photoshop cs6
I tried to update and it told me to use the Adobe Application Manager, which in turn gave an error and told me to use the Adobe
Support Advisor, which didnt work
I tried to uninstall the program and it told me to use the Adobe Application Manager.
Adobe Application Manager failed and it told me to download the Adobe Support Advisor.
Adobe Support Advisor told me that there was an issue:" cpsid_82829s1: "A restart is pending," bootstrapper error has occurred. "Token Number: 40-87772-063201122012
I followed the instructions it gave me to correct this issue:
If you receive the error "Installer has detected that a machine restart is pending. It is recommended that you quit the installer, restart try again," do the following:
# Restart the computer and try the installation again.
# If the installation fails, delete the InProgress registry key:
Disclaimer: This procedure involves editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see Windows registry information for advanced users on the Microsoft support site, or contact Microsoft.
Launch Windows Registry Editor.
(Windows XP) Choose Start > Run, type regedit in the Open text box and click OK.
(Windows Vista/ Windows 7) Choose Start, type regedit in the Search box, and press Enter.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager.
Delete the InProgress key.
I was not able to find the "InProgress" key.
I just want to be able to edit video using my CS6!!! Please help!
My system info:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 1729 MHz
Built-in memory: 4027 MB
Free memory: 1810 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GT 330M/PCI/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
Video Card Number: 1
Video Card: NVIDIA GeForce GT 330M
OpenCL Unavailable
Driver Version: 8.16.11.8988
Driver Date: 20100505000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GT 330M
Video Card Memory: 1024 MB
Video Rect Texture Size: 8192
Serial number: 91190138603683837940
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\Users\Ainge\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 452.7G, 265.3G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0
   AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654
   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
   adobe_caps.dll   Adobe CAPS   6,0,29,0
   AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
   aif_core.dll   AIF   3.0   62.490293
   aif_ocl.dll   AIF   3.0   62.490293
   aif_ogl.dll   AIF   3.0   62.490293
   amtlib.dll   AMTLib   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
   ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
   BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
   boost_date_time.dll   DVA Product   6.0.0
   boost_signals.dll   DVA Product   6.0.0
   boost_system.dll   DVA Product   6.0.0
   boost_threads.dll   DVA Product   6.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
   CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
   data_flow.dll   AIF   3.0   62.490293
   dvaaudiodevice.dll   DVA Product   6.0.0
   dvacore.dll   DVA Product   6.0.0
   dvamarshal.dll   DVA Product   6.0.0
   dvamediatypes.dll   DVA Product   6.0.0
   dvaplayer.dll   DVA Product   6.0.0
   dvatransport.dll   DVA Product   6.0.0
   dvaunittesting.dll   DVA Product   6.0.0
   dynamiclink.dll   DVA Product   6.0.0
   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
   filter_graph.dll   AIF   3.0   62.490293
   hydra_filters.dll   AIF   3.0   62.490293
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   image_compiler.dll   AIF   3.0   62.490293
   image_flow.dll   AIF   3.0   62.490293
   image_runtime.dll   AIF   3.0   62.490293
   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
   libeay32.dll   The OpenSSL Toolkit   0.9.8g
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1640
   mediacoreif.dll   DVA Product   6.0.0
   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS6   CS6
   Plugin.dll   Adobe Photoshop CS6   CS6
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   3.0.0.383
   PSArt.dll   Adobe Photoshop CS6   CS6
   PSViews.dll   Adobe Photoshop CS6   CS6
   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300
   ssleay32.dll   The OpenSSL Toolkit   0.9.8g
   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   Accented Edges 13.0
   Adaptive Wide Angle 13.0
   ADM 3.11x01
   Angled Strokes 13.0
   Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Bas Relief 13.0
   BMP 13.0
   Camera Raw 7.1
   Chalk & Charcoal 13.0
   Charcoal 13.0
   Chrome 13.0
   Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Color Halftone 13.0
   Colored Pencil 13.0
   CompuServe GIF 13.0
   Conté Crayon 13.0
   Craquelure 13.0
   Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Crop and Straighten Photos Filter 13.0
   Crosshatch 13.0
   Crystallize 13.0
   Cutout 13.0
   Dark Strokes 13.0
   De-Interlace 13.0
   Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Diffuse Glow 13.0
   Displace 13.0
   Dry Brush 13.0
   Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Embed Watermark 4.0
   Extrude 13.0
   FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Fibers 13.0
   Film Grain 13.0
   Filter Gallery 13.0
   Fresco 13.0
   Glass 13.0
   Glowing Edges 13.0
   Grain 13.0
   Graphic Pen 13.0
   Halftone Pattern 13.0
   HDRMergeUI 13.0
   IFF Format 13.0
   Ink Outlines 13.0
   JPEG 2000 13.0
   Lens Blur 13.0
   Lens Correction 13.0
   Lens Flare 13.0
   Liquify 13.0
   Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Mezzotint 13.0
   MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Mosaic Tiles 13.0
   Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Neon Glow 13.0
   Note Paper 13.0
   NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Ocean Ripple 13.0
   Oil Paint 13.0
   OpenEXR 13.0
   Paint Daubs 13.0
   Palette Knife 13.0
   Patchwork 13.0
   Paths to Illustrator 13.0
   PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Photocopy 13.0
   Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Pinch 13.0
   Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Plaster 13.0
   Plastic Wrap 13.0
   PNG 13.0
   Pointillize 13.0
   Polar Coordinates 13.0
   Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Poster Edges 13.0
   Radial Blur 13.0
   Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Read Watermark 4.0
   Reticulation 13.0
   Ripple 13.0
   Rough Pastels 13.0
   Save for Web 13.0
   ScriptingSupport 13.0
   Shear 13.0
   Smart Blur 13.0
   Smudge Stick 13.0
   Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Spatter 13.0
   Spherize 13.0
   Sponge 13.0
   Sprayed Strokes 13.0
   Stained Glass 13.0
   Stamp 13.0
   Sumi-e 13.0
   Targa 13.0
   Texturizer 13.0
   Tiles 13.0
   Torn Edges 13.0
   Twirl 13.0
   Underpainting 13.0
   Vanishing Point 13.0
   Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Water Paper 13.0
   Watercolor 13.0
   Wave 13.0
   WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Wind 13.0
   Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
Installed TWAIN devices: NONE

Try to update to current version manually. http://www.adobe.com/support/downloads/detail.jsp?ftpID=5408

Hi, I just downloaded and installed Photoshop cc and the Camera Raw version is not the latest one available,so now I can no longer open files from my Nikon D750! Can I update ACR?

I just downloaded and installed Photoshop cc and the Camera Raw version is not the latest one available,so now I can no longer open files from my Nikon D750! Can I update ACR?
I have been using the new version of ACR with PS6 and have been able to open the D750 files,now I'm stuck.
Thanks,
Greg E

You were probably using the Release Candidate version of camera raw 8.7, which one gets from Adobe Labs.
http://labs.adobe.com/technologies/cameraraw8-7-cc/index.html

Where do I find my Update Adobe Photoshop CS6 downloaded on my computer

where do I find my Update Adobe Photoshop CS6 downloaded on my computer.
because when i work on my computer without an Internet connection i can update
also when i make formate again i can update.
thank y

Update Adobe Photoshop CS6 is two way different :-
First : manually you can download from adobe
and the others
Second : adobe bridege - help - updated
Now i have all update from first and second.
Only i want to know the place to keep it

I just upgraded to Photoshop cs6 so that my new camera (Nikon D7100) would work in Camera Raw. However, it will not download from the "Update" option in CS6.

I just upgraded to Photoshop cs6 so that my new camera (Nikon D7100) would work in Camera Raw (I was told that the Camera Raw update 8.3, which is available for CS6, included this camera). However, it will not download from the "Update" option in CS6. I have tried over 10 times - it just says update is not working. and I cannot find an alternate way of downloading this file. So I still can use my camera, even thought I paid to upgrade. HELP please.

What OS do you have? You say you have explained what you had (computer/opsys) but I honestly don't see it here. If you had mentioned that my advice would have been different; I believe you can only upgrade as far as Camera Raw 8.3 on an older Windows system. There is more information here (look specifically for the "Revert to 8.3 ..." titles).
Adobe Camera Raw Help | Camera Raw/DNG Converter 8.4 on Mac OS 10.6, Windows XP, and Vista
What you've done/written in your last post confuses things further, unfortunately. Photoshop 13.1 is strictly a Creative Cloud version. The highest you can go is Photoshop CS6 13.0.1.3 with perpetual license.
And as far as I can recall, that version can work on Windows back to XP:
System requirements | Photoshop
I don't think you're out of luck, but you seem to be leaping into doing things without having the full story, and are jumping to conclusions a bit too quickly.
Here's what I suggest you try:
1. Remove Photoshop entirely with the Creative Suite Removal Tool:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
2. Install Photoshop CS6 from your original media or from here:
Download CS6 products
3. Update the application using its own Help - Updates process. That really should get you the latest Camera Raw version that will work. If that does not bring you a Camera Raw that works with your Nikon, use the "Revert to 8.3" instructions above.
-Noel

Installation of Updates for Photoshop CS6 failed. Error code U44M1U5 for Camera Raw and U44M1P210 for Adobe Application Manager

The Installtion of updates for Photoshop CS6 failed. Error code for Update of Adobe Application Manager is U44M1P210, for all other features (Adobe Bridge, Photoshop CS6, Camera Raw) U44 M1U5

You go Photoshop CS6 > Help > Updates ...

I am attempting to install the latest update for Photoshop CS6 and it failes. Message U44M1P7

I am attempting to install the latest update for Photoshop CS6 and it failes with a message U44M1P7. I have a one year cloud subscription for this that expires in 2014.

http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html

Failed installation: How to rerun Adobe Application Manager updates for Photoshop CS6

Hi.
The installation of Adobe Extension Manager CS6 failed - while 2 others update for Photoshop CS6 did intall. I was installing Adobe Reader X .
That's why I discovered the notication from the application manager about updates for CS6 - and I just confirmed that as well.
Apparently the Reader installation blocked only the update installation of Adobe Extension Manager CS6 - saying another installation process was running ... such stuff happens sometimes.
However, it seems Adobes Application Manager update module does not track its failed installations? It does not automatically advertise that update has not been installed and notifiying me again to install it. At least not immediately ...
So how do I rerun the Adobe Application Manager update moduel to check for updates manually?

You go Photoshop CS6 > Help > Updates ...

Update to Bridge CS6 not recognized as applicable

Hello friends,
I am using Windows 7 professional, 64 bit.
I am running Indesign CS6, which appears to work fine... however I'm still not able to open Bridge.
I found (and still find) Bridge CS2 to be very useful and would like to be able to use the updated version.
I have located the following update;
Adobe Bridge CS6 5.0.1.1 Update (64-bit)
which I have downloaded and opened with 7zip. I have attempted to apply this patch, but get the following screen;
I appreciate the fact that an attempt has been made to patch Bridge CS6, but this one doesn't appear to work...should I just wait for another patch to come from Adobe, or are there some installation subtleties I've missed perhaps?
I'm offering this comment mostly as feedback in case anyone else has a similar problem and can learn from it, but if there are options open to me that anyone more experienced is aware of I would be grateful to hear.
Many thanks,
lambert

Thanks for your help!
I have followed your advice and found the following error codes (for Indesign CS6);
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Common Files
\Adobe\PSE10STIInstaller\Adobe\AdobePatchFiles". Error 145 The directory is not
empty.(Seq 1097)
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Common Files
\Adobe\PSE10STIInstaller\Adobe". Error 145 The directory is not empty.(Seq
1098)
I have been using "cpsid_83574" http://http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html But unfortunately I am unable to identify the neccessary folder (PSE10STIInstaller) on my system. I may have misunderstood exactly where I need to verify my file pemissions?

I cannot download the camera raw update on my cs6.

I cannot download the camera raw update on my cs6.
I have uninstalled n reinstalled cs6 again on my windows machine.
Please help.
I need to process files from my shoots n am unable to.

Hi Vikram,
Are you getting any error while downloading the Camera raw update.
You can also download the update from this link.
Windows:
http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows
Mac:
http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Macintosh
Regards,
Abhijit

Updating ACR in CS6

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