Updating Acrobat 9.0 causes error "Acrobat.exe - Bad Image"

Full error is:
Acrobat.exe - Bad Image
C:\Program Files (x86)\adobe\acrobat 9.0\acrobat\BIB.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.
Running repair doesn't fix it, only un-installing it and re-installing from scratch. This happens on multiple machines with the same result. As soon as the update is ran it no longer opens and has the error.
I've tried manually updating it version to version starting at the first 9.1 release but I run into the same error after installing the first update. Uninstalling Acrobat after manually running the first update produced another error durring uninstallation. Error 1905.Module C:|Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\authplay.dll failed to unregister. HRESULT -2147220472. Contact your support personnel.
System is Windows 7 Enterprise 64bit running on a VDI in a box from Citrix. Version of Acrobat is Pro.
Any thoughts or ideas on this would be great, thanks.
Joel

Are you running updates from the Help menu in Acrobat or by downloading the updates. When you have problems, it is probably best to try running the updates as downloads from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows. You will need to generally install the updates in order. You would reboot after the last update.

Similar Messages

  • Re: Can't Logon - How do I fix the error "Winlogon.exe- Bad Image"?

    Last night, my laptop did something odd. The screen went blue and it ran a check. The check was in three parts (thats all i remember) Once this was done, my laptop restarted and was working fine.
    Later on this morning it crashed and restarted, but when it got to where it usually displays the user logons, it came up with an error message. The title was winlogon.exe- bad image
    and the message described how the file was incorrect.
    Now my laptop wont let me logon. How do i fix this?

    Sounds like the file system has corrupted unfortunately it has affected one of the important files required for windows to boot up.
    You will need a boot CD to repair the problem for this I would recommend Microsoft Diagnostics and Recovery Toolset which you can download from http://www.microsoft.com/downloads/details.aspx?familyid=5D600369-0554-4595-8AB4-C34B2860E087&displaylang=en
    Run the installer, go to the install folder and burn "erd50.iso" as an image file (not a data CD) using software such as Nero.
    Next you must boot from CD-ROM I'm not sure what procedure this is for your laptop so consult the manual or change the boot order in the BIOS either way it's the method as booting the recovery disc.
    When the software has loaded you will be asked which install of Windows you wish to repair if no drives i.e. C: are offered in the list box then you may have to change the BIOS setting with regards to AHCI compatible mode and switched back when you're done.
    If C drive is visible good then the hard drive is accessible however you must select "Do not attach a Windows installation." and click on OK.
    Click Start, and select "Command Prompt" you will get a black box with white text.
    type the following and enter: chkdsk c: /f /r
    This command will perform a full scan of your hard drive and correct any errors it may find which could take up to 45 minutes depending on the size of your drive.
    When it has finished shutdown and restart your laptop without the CD in the drive, if you've changed the AHCI mode in the BIOS then change it back.
    If Windows still doesn't startup then boot from the CD again and rerun "Command Prompt"
    type the following and enter:
    c:
    cd\windows\system32
    if entered correctly your screen should display: C:\Windows\system32>
    type the following and enter: (note: the dot is required and not a typing error)
    copy dllcache\winlogon.exe . /y
    if all goes well you should see a message: 1 file(s) copied.
    Shutdown the laptop restore any BIOS settings and hopefully Windows will startup again as normal. :)
    Richard S.

  • Error:  itunes.exe-bad image

    Everytime I try to launch iTunes, I get this error message.
    The body reads as this: "C:\windows\system32\missip32.dll is either not designed to run on winddows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support"
    iTunes will not open at all.
    I tried reinstalling it and it didn't change anything.
    Any one have any help or suggestions?
    Message was edited by: christin_lee
    Message was edited by: christin_lee

    I did some research and I found out that C:\windows\system32\missip32.dll is a part of Windows Vista, not iTunes, but iTunes may use it when iTunes is starting. C:\windows\system32\missip32.dll is also a major target for viruses because attacking it may cripple the computer. Try scanning your computer with anti-virus software.

  • My itunes won't start after the latest update, it says, "itunes.exe bad image

    After I installed the lastest itunes and went to start itunes, I got an error: itunes.exe bad image.  and inside the error box said, " C:\Windows\system32\dssenh.dll is either not designed to run on windows or it contains an error. Try installiing  the progam again using the original installation media or contact yoour system administrator or the software vendor for support."
    What to do? I have tried uninstalling it and reinstalling it numerous times. HELP!!

    many thanks.
    Let's try an sfc /scannow. On a Windows 7 system, see the instructions from the following document:
    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

  • "Acrobat.exe- Bad Image" error message, Can't open anything with Acrobat

    I have Acrobat Pro 9.0
    OS Windows 7
    Just started having this error problem show up within the past couple weeks.
    Every time I try to open a document the browser freezes up for a few minutes (and I've tried on two different browsers), wont load the page, then I get this message:
    Acrobat.exe - Bad Image
    C:\Program Files (x86)\Adobe\Acrobat 9.0\ Acrobat\BIB.dll is either not designed to run on Windows or it contains an error.
    I have had this program for several months and never had an issue.
    Haven't changed anything I can think of...
    Any suggestions would be greatly appreciated!!
    I also tried just opening the program directly and got the same message.

    My Acrobat 9 Pro freezes constantly. Seeing a pdf inside mutiple browser is not possible. Most of the time Acrobat 9 Pro and Acrobat Reader X starts within 5 min! As soon as I do anything, the top bar that shows "File", "Edit" etc. dissapears and averything freezes! Security software with possible firewalls I've uninstalled. Un- and re-installing Acrobat doesn't change anything. I'm using MS Windows XP, running Adobe CS4. Making any pdf's is no problem. I just can't see them. I can open a pdf inside Illustrator but that goes page by page. Any help?

  • AcroMissingCompWClass Acrobat.exe Bad Image error message

    Hi, I have a Windows 7 PC and InDesign, IIustrator CS4. When I try to print I get AcroMissingCompWClass Acrobat.exe Bad Image error message. Has anyone come across this?

    My Acrobat 9 Pro freezes constantly. Seeing a pdf inside mutiple browser is not possible. Most of the time Acrobat 9 Pro and Acrobat Reader X starts within 5 min! As soon as I do anything, the top bar that shows "File", "Edit" etc. dissapears and averything freezes! Security software with possible firewalls I've uninstalled. Un- and re-installing Acrobat doesn't change anything. I'm using MS Windows XP, running Adobe CS4. Making any pdf's is no problem. I just can't see them. I can open a pdf inside Illustrator but that goes page by page. Any help?

  • Itunes.exe bad image error

    I have been trying to get iTunes up and running for months now with no luck what so ever. I'm running on Windows Vista Service Pack 2.
    On opening iTunes I get the error message
    'iTunes.exe - Bad Image
    C:\WINDOWS\system32\softpub.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support." '
    After clicking Ok a window appears saying itunes has stopped working and that its trying to find a solution. only button is 'close program'. After closing the program a message appears in the bottom right of the screen saying DEP (Data Execution Protection) has closed itunes to protect my computer.
    As well as this problem I have been unable to perform a windows update. It has been giving various error codes which I tried to fix using the windows Fixit programs and other fixes but both problems persisted.
    I looked thorugh a lot of discussions on different forums online and have tried various things but to no avail. At first I uninstalled iTunes and reinstalled it (I have now done this around twenty times after trying different fixes) and it downloaded and installed perfectly every time but whenever I tried opeing it I would get the bad image error message.
    I have also tried running system file checker (sfc scan) by running command prompt as administrator and it says
    'Beggining system scan. This may take some time.
    There is a system repair pending which requires a reboot to complete. restart windows and run sfc again.'
    But when I restart windows and run sfc again it gives exaclty the same message. I repeated this on numerous occasions after trying other fixes but always gave the same message.
    I also read that replacing the softpub.dll file in the system32 file could be a fix, so I downloaded a new file but when I tried to either rename the old one, move it or do a move and replce with the new file I was told that I couldn't because it needed the administrators permission. I am the only user and was logged in with administrators rights so don't know why it asked and when I tried to give permission it says
    ' Destination Folder Acces Denied
    You need permission to perform this action.'
    It gives the option to retry but this just produces the same message.
    Any help would be massively appreciated.

    Did a restart and there are a few errors and warning listed below,
    error 10016 - Distributed COM
    The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
    {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
    to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    warning 7 - Kernel-Processer-Power
    The speed of processor 1 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
    warning 7 - Kernel-Processer-Power
    The speed of processor 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
    error 7000 - Service Control Manager Event Log Provider
    The Parallel port driver service failed to start due to the following error:
    The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    error 10016 - Distributed COM
    The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
    {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
    to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    warning 7044 - Service Control Manager Event Log Provider
    The following service is taking more than 4 minutes to start and may have stopped responding: Avira Real-Time Protection
    Contact your system administrator or service vendor for approximate startup times for this service.
    If you think this service might be slowing system response or logon time, talk to your system administrator about whether the service should be disabled until the problem is identified.
    You may have to restart the computer in safe mode before you can disable the service.
    warning 3004 - windows defender
    Windows Defender Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer.  Allow changes only if you trust the program or the software publisher. Windows Defender can't undo changes that you allow.
    For more information please see the following:
    Not Applicable
               Scan ID: {C9F59478-26AB-4B82-BE2B-2386B5269205}
               User: BILL\Cust
               Name: Unknown
               ID:
               Severity ID:
               Category ID:
               Path Found: driver:RapportIaso;file:c:\programdata\trusteer\rapport\store\exts\rapportms\ba seline\rapportiaso.sys
               Alert Type: Unclassified software
               Detection Type:
    error 10016 - Distributed COM
    The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
    {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
    to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    error 10016 - Distributed COM
    The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
    {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}
    to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    From checking the times I saw the message appear just before the last two error messsages.
    I have also recently run some malware software which has quarentined about 20 files and since then the speed has been getting slower and slower to the point that the last restart took 20 mins

  • "Photoshop.exe - Bad Image" error [CS3]

    Hi everyone,
    I use Photoshop CS3, and every time I go to open a new document or open a saved document/picture/etc. I get a "Photoshop.exe - Bad Image" error that reads:
    The application or DLL C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZRPP04.DLL is not a valid Windows image. Please check this against your installation diskette.
    I have to "OK" this message 4 times until I am able to use the program. Any help would be greatly appreciated.
    Thank you,
    Peter

    HPZRPP04.DLL
    Have you tried updating or reinstalling your HP printer? If it's a network printer, try setting up a local printer as the default printer and see if that error goes away.

  • SRM MDM Installation error  :MDM Console Install.exe-Bad Image

    Hi,
    I have installed SRM 5.5 and need to install SRM MDM, but when i am trying to execute MDMConsole Install from GUI _CLIENTS folder getting below error.
    :MDM Console Install.exe-Bad Image
    The application or DLL C :\windows\~GLC0000.TMP is not a valid windows Image, Please check this against your installation deskette
    I tried to execute other installables also getting same error
    Please advice is something is missing
    Thanks,
    Jai

    Thanks to all,
    Downloaded the installable from maket place and it works now.
    I think I tried 64 bit setup earlier
    Regards,
    Jai

  • "Photoshop Elements10.0.exe - Bad Image" Error message

    My  Photoshop Elements 10 will no longer start.
    I have been running Windows on my PC since initial installation and have not changed my set-up in any way, but now receive a "Photoshop Elements10.0.exe - Bad Image" Error message when trying to start my program. The error further reads c:Program Files 9x86)\Adobe\Elements 10 Organizer\amtlib.dll is either not designed to run on Windows or it contains an error etc. I have deactivated, removed and then reinstalled Photoshop Elements using my original discs and serial number, but continue to get the same message.
    Any suggestions?

    Hello,
    Try doing a clean uninstall of the BlackBerry Desktop Software. Then reinstall it in an admin account on the PC. http://bit.ly/aMZYJL
    Thank you
    -DrP
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • Premier pro.exe- bad image error

    im getting an premier pro.exe- bad image error while trying to run premier pro cc.
    it says c:\windows\system32\msvfw32.dll is either not desgined to run on windows or it contains an erroe.
    error status is 0xc000012f.
    tried reinstalling, running as admin, comptiilty mode etc.
    my windows version is 8.1 64bit

    http://support.microsoft.com/kb/173518

  • RIM.DESKTOP.AUTOUPDATE.EXE - BAD IMAGE ERROR MESSAGE

    I use a Dell Inspiron laptop with Vista OS. For no apparent reason that I can determine, when I try to open DTM v6.0.2.44, I get the following error message, "Rim.Desktop.exe - Bad Image". After closing this error message, a second error comes up, "Rim.Desktop.Autoupdate.exe - Bad Image" .And after closing the latter, a 3rd error message comes up, "Rim.Transcoder.exe - Bad Image". Finally, I get a repeat of "Rim.Desktop.Autoupdate.exe - Bad Image" and although it takes several tries to get rid of this error message, once I do, the DTM appears to work fine with Syncing and backing up my data. All other software works perfectly and without any error messages. Any ideas?

    Hello,
    Try doing a clean uninstall of the BlackBerry Desktop Software. Then reinstall it in an admin account on the PC. http://bit.ly/aMZYJL
    Thank you
    -DrP
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • Msg: FlashPlayerPlugin_11_7_700_169.exe - Bad Image

    I am running on MS VISTA OS and whenever I now open Firefox I get a variant of this message: "Msg: FlashPlayerPlugin_11_7_700_169.exe - Bad Image"  The description goes on to say:
    C:\Windows\System32\WINSTA.dll is either not designed to run on Windows or it contains an error.  Try Installing the program again using the original media or contact your system administratoror the software vendor for support"
    I have uninstalled and reinstalled Flash.  I have uninstalled and reinstalled Firefox (maintaining my personalizations, i.e.bookmarks...).  The message continues to appear.
    Having tried to Re & Re the obvious appplication I don't know how to further identify and remedy the root cause of this message.  Can anyone give me directions on what to do next?

    Hello
    is not working with sfc/scannow, any suggestion please?!! i have same error, winows 7!!
    please help me!!!
    Thank you

  • AppleSyncNotifier.exe - Bad Image after upgrading iTunes on Windows 7

    The Apple update notifier alerted me a new version of iTunes was available which I installed. The system crashed during installation. Upon reboot the system wouldn't recognize the hard drive. Had to completely shut down and restart the system. Now everytime it starts up, I see an error message titled AppleSyncNotifier.exe - Bad Image with the the following description: F:\Program Files\Common Files\Apple\Mobile Device Support\bin\YSFileShim.dll is either not designed to run on Windows or it contains an error. When I try to start iTunes i receive a similar error: iTunes: iTunes.exe - Bad Image... iTunesMobileDevice.dll is either not designed to run on Windows or it contains an error. Help!

    Try deleting the offending file. If it will not delete, try renaming the file or containing folder.
    Then do a Repair install on Apple Mobile Device Support, hopefully this will replace the damaged file with a good one.
    AMDS should be listed wherever you Install/Uninstall programs in Windows 7.

  • TS1717 ITUNES.EXE - Bad Image.  C:\Window\System32\Softpub.dll Problem

    I have been having a problem getting into ITUNES.  my computer is giving me a Message when i launch Itunes and says
    ITUNES.EXE - Bad Image
    C:\Windows\System32\Softpub.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. 
    I have tried downloading the Softpub.dll file and tried replacing it, but my computer says I am not the trusted manager (I am the Admin on this PC and dont know why I cant change it.  if anyone can help that would be great.  Thanks....

    b noir - You are awesome!  I was having the "bad image" problem with the after downloading ITunes 10.  I also had a problem with a DEP error (as you know - data execution protection).  I tried so many things in combination to fix these problems, I am not sure which piece of your advice finally did the trick!  Regarding the bad image, I renamed the file as you recommended.  I tried downloading a new softpub.dll.  I didn't think I was successful, but there it was right where it was supposed to be.  I used the Windows Error Checking feature (right click on C Drive, properties, tools) to clean things up.  Lastly, a friend recommended using a different USB port to sync for the first time.  UREKA!  I can now sync.  Thanks for all of your suggestions, b noir!

Maybe you are looking for

  • Adobe Flash Player don't show videos on YouTube after some point - Black Screen only

    Hello. I have a problem with Flash Player on YouTube. It has crashed many, many times so I decided to open this thread for let you know about it if you don't know already. Now, I've got no crash reports or anything but it crashes after some point. Ev

  • NetWeaver AS ABAP 7.4 Developer Edition: SAP Server Not Responding

    Hello, im using the developer edition of AS ABAP 7.4 of CAL. When I connect (via Remotedesktop) and starting SAPGui or Eclipse ADT, I got the error message "partner ... not reached" (Error No. 10061). Any idea how to solve this issue? I tried already

  • Changing layout of slides in ''Reflections" theme - is this possible?

    Hi, I am using iPhoto 11, version 9.3.2 - making a slideshow using the 'reflections' theme. It seems like there is some great logic, which groups similar photos together - mostly its exactly right, but sometimes i want to change it and i can't seem t

  • Syncing contents of apps to iPad

    I have several organizational apps that I downloaded onto my zippy new iPad, after using them for a long time on my iPhone. The apps themselves downloaded, but not the contents of the apps. It takes a heck of a lot of time to get all that content rel

  • No need to ground when installing RAM?

    I have always been under the impression that when you are handling RAM chips/installing more memory you are supposed to ground yourself as a build up of static electricity can be harmful. However the instructions for installing memory for the iMac ma