Updating acrobat 9.0 Pro

I purchased Acrobat 9.0 Pro  a few years ago and recently had to get a new laptop ( mother board died). The new laptop has Windows 7 (64 bit). Acrobat does not seem to work properly.  I read that I have to do some updates but there are so many versions, I do not know which one will actually solve the problem.Help

The updates to AA9 have to be installed in order if you are installing from the download updates site. They are not cummulative. If you can open AA9, then it might be faster to update from the Help>Updates menu. Generally, you do not need to reboot after each update, but only after the final update.

Similar Messages

  • Error: 130200 upon updating Acrobat 9.0 Pro

    Hi all,
    Acrobat 9.0 Pro keeps telling me that there is an update available.
    When trying to install the update there is an error message appearing:
    (translated from german): screenshot see below
    "Update Error
    An error has occured. Please try again to a later timepoint.
    Error: 130200"
    Believe me I kept trying to install this update at least 10-times during the last couple of days always receiving the same message.
    Any advise?
    Thanks in advance!
    R.

    Hey,
    it is "updating within the application". I need to check what exactly Acrobat actually wants to update.
    As long as it just keeps telling me "there is an update available" I am not quite sure what standalone update to download.
    If it would be a bit more specific like "service pack 1" or "blabla patch 123" it would make it easier.
    I try to find that update and install it manually...and let you know if it worked.
    Best,
    R.

  • Updating Acrobat 9.0 Pro on Win 7 laptop

    Installed Acrobat 9.0 on Win 7 laptop from old company CD.  Installed fine but updater won't run.  Can I just load the latest Acrobat update (10.1.4) to bring my verion up to date or do I need to load all of the update available since 9.0?

    As I mentioned in my original post, I had tried to use the updater (by going to Help>Updates) but it would not run.  After searching through other posts here on the Forum, I found one that had this Adobe website: [http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows].  It had ALL of the updates ever published by Adobe for Acrobat.  I started at 9.0.1 and worked my way up, one by one, until I got to 9.3.2.  At that point, I took a chance and clicked on the Update link and it automatically took me up to 9.5.2, which is the latest update for AAIX.  Thanks for pointing out the upgrade vs. update nature of AAX and AAXI.  I'm good with IX and have it fully up to date now.

  • Error 1310 when trying to update Acrobat X Pro?

    I keep getting error 1310 when I try to update Acrobat X Error writing to file C:\config.ms.\2c20c8I.rbf. Verify you have access to that file.
    Windows Vista  computer. I am signed on as an administrator with full access. A while back, I was having the same issue with the Master Suite CC and an Adobe Tech had me try many things with no success. Finally all other updates have installed except this one. The tech worked with me and verified the file was ther and was set up tp be accessable. Still no luck. Any ideas, anyone?

    Yes, I checked the file location. It is there and I supposedly have access to it. I went thru this all with an Adobe tech in the past when none of the other Cloud apps would update. Now the only update left is Acrobat x Pro which still gives me the same message. Please note again that I have been getting this message in the past and the message is a common one if you google it and look at all the responses. This is not just my problem!

  • Adobe Updater don't update Acrobat Pro 9.

    Hello,
    Adobe Updater don't update Acrobat Pro 9. It seems that Acrobat don't appears under Adobe Updater, it appears all others Creative Suite CS4 applications but not Acrobat. I dont know how to fix this. Is there any wahy to manually add Acrobat to the list of application that Adobe Updater updates?
    I have two Macs, in one of them Adobe Updater updates correctlly Acrobat Pro 9, but the other have this problem that i describe above. In both machines i have Mac OS X 10.5.6.
    I would appreciate a lo any help that you could give me. Thanks,
    Marcelo :)

    Hello Mike,
    Thank you very much for the link, i would update this way now. But i still wonder how can i fix the problem so i can use Adobe Updater with all Adobe apps. I think that Adobe Updater is very usefull because you dont have to check the website for updates of the differents apps.
    Thanks a lot,
    Marcelo :)

  • Can't update Acrobat Pro 9.50 to 9.5.1

    Tried updating Acrobat Pro 9.5.0. to 9.5.1 through auto update and downloading the update. Both give an error to reinstall the app because something has changed since the last update. Something to do with plugins. Tried to repair Acrobat installation and remove Safari plugin also. Both don't work.
    At this point I don't want to re-install Acrobat 9. I get the feeling i'm going to have more problems. Also why would I have to reinstall the program? What is that all about? This has happened before while trying to update a version and I get the failure and reinstall. Anyone have any suggestions.

    You could try creating a new account using the instructions here http://kb2.adobe.com/cps/404/kb404927.html. Update Acrobat from the new account and see if the patching works now.
    Also, could you please provide the log files for the failing patch. To obtain the log , follow the following steps:
    1.  Clear the contents of /user/library/adobe/logs folder
    2. Open Console, located in the  Applications- > Utilities folder.
    3. Update Acrobat to generate the error message.
    4. Check the console for error messages and save console log file
    5. Go to /user/library/adobe/logs and share the patch log file

  • Cannot update Acrobat Pro to 9.3.2 from 9.3.1

    I am attempting to update Acrobat Pro to 9.3.2 from 9.3.1. Downloading the update, I am met with this:
    The patch has failed because the application has been modified since it was originally installed (for example, plug-ins may have been disabled). 
    Please go to the Adobe support website for more information regarding how to re-enable disabled components prior to installing the patch.  Or, you can uninstall and reinstall the application, and then reinstall the patch.
    Where do I find this "information" on the Adobe website? If Vague is an island, Abobe must be on it.
    Any solutions others have found?
    Uninstall and reinstall is a solution? Been down this road 16 months ago and it was a full afternoon on the phone with tech support in India. If this is the only solution offered, I am fine at the current crap unsafe version from Adobe. Unless of course Adobe is prepared to pay me for my time.
    Message was edited by: KamakuraKid

    I am a sys admin and have always had problems with Acrobat for many many year. I have spent 3 hours on the phone with tech support. Pushed out a new build with nothing else on except the base OS and still fails in the update and tried everything and yes im not a standard user, this is my job i build macs day in day out in 30 minutes flat, scripting, packaging the lot.
    You can see in the log it tries to download an update with an incorrect url http:/ when it should be http:// this is really terrible and just shows there is no UAT at all. Yesterday another tech support just told me for another full suite that just dragging the apps to the Trash is a normal uninstall method. The tech support guy today told me Acrobat comes with all CS5 product  but thats incorrect because it doesn't come with Production Premium!
    Adobe i believe your Acrobat team is separate from other teams and i understand why you have had to break it off from the suite but  come on this has been going on for so many years now its beyond a joke. You should fix it once and for all or at least get version x working with combined updaters like other vendor and offer free upgrades from 9 to 10.
    What is the point going on about all these extra features and security fixes if no one can even update the product! Spend hours on the phone with untrained staff with poor product knowledge and waste every ones time because i am a very experienced sys admin and get sick to death of Acrobat updates which rarely ever work!
    Also the system requirements for the update only goes to OS 10.6.3 and even the latest 9.4.1 only goes to OS 10.6.4 So even if every one can some how get i working its not even going to work on a 10.6.5 OS... pathetic so stuck no one listening, tech support don't listen. We just need an alternative good competitor then i am not buying or dealing with Adobe ever again!

  • Source application not available - Acrobat 7.0 Pro after reader 9 update

    I updated reader to 9.0 and now my Pro 7.0 is showing "installaion source for this product is not available" .  It shows this when I try to open the program, uninstall, reinstall with cd.  Help.

    With Acrobat 7.x you ought to be able to have Adobe Reader 7.x.
    I have been able to have the same version Adobe Reader/Acrobat Pro on local machines.
    Each occurance has been/ is faithfully maintained updated.
    Acrobat 4.x & Acrobat Reader 4.x
    Acrobat 5.x "Full" & Acrobat Reader 5.x
    Acrobat 6.x Pro & Adobe Reader 6.x
    Acrobat 7.x Pro & Adobe Reader 7.x
    Acrobat 8.x Pro & Adobe Reader 8.x
    Acrobat 8 3D & Adobe Reader 8.x
    Acrobat 9 Pro Extended & Adobe Reader 9.x
    There is likely something in the inner swirl of dancing "1's" & "0's" that will cause a stumble.
    Either it's happened and I've not noticed or I've not yet encountered it. A and a knock on the wood between my ears .
    At one time, for a specific task, I had Acrobat 5.x "Full" and Acrobat 7.x Pro on a laptop.
    While I was able to accomplish the specific tasks needed, I noted that integration with the installed Office suite took a hit.
    You may want to obtain the Windows cleanup uninstaller.
    It has been referenced here in other posts.
    You may need to use it.
    Be well...

  • I am having trouble updating Acrobat Pro 11.0 to 11.0.01.  The install hangs writing to the registry

    I am having trouble updating Acrobat Pro 11.0 to 11.0.01.  The install gets to the writing to the registry screen and hangs.  Help please.

    if you're on a mac, try a direct download and install:
    http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Macintosh
    if windows:
    http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

  • Trying to update Acrobat Pro

    I received a notice that I needed to update Acrobat Pro (my OS is Windows XP Professional) and tried updating and the install got hung up.  I tried killing all the apps to clear it out, but still get a message that an install is already running when I try to update Acrobat Pro, but I can't find any other apps that are running the install.  Can someone assist me?  I even tried going into the Control Panel to uninstall and reinstall Acrobat, but got hte same error message that an install was running.
    Help!

    Terminate the processes:
    Working with your Operating System’s Tools
    Run the Acrobat Cleaner Tool and reinstall from scratch.
    Mylenium

  • Cannot update Acrobat Pro

    Hi,
    When I try to update Acrobat Pro to the newest minor version (9.3.3), I cannot complete the operation due to a dialog box that appears in the background, and cannot be moved to the foreground. To complete the operation I should click a button in this dialog box, but it is impossible and I must force-quit the updater.
    This bug was already in the previous version of Acrobat, and despite I and others reported it, it is still there. Maybe someone knows how to solve the problem without waiting for a fix?
    Paolo
    As you see, the lower dialog box stays in the background (and cannot be moved forward).

    I'm having a similar problem.  I did check in Adobe support and could find nothing related to my issue.  In Fact, several support search responses directed me to this forum.
    When I try to update, at some point in the repair I get a dialogue box that is titled "Repair Setup."  It just sits there, won't go away won't let me check or uncheck anything in the box or move it.  From this discussion I got the suggestion and tried running the repair command under the help menu.  This at least lets me check of uncheck the checkbox and click cancel or continue.  This box asks whether I want or don't want the Acrobat plug-in in Safari.  I definitely don't want it there.  When I uncheck the box it says it has removed it, but the dialogue box stays in place in the center of my screen until I reboot the computer.  If I re-run repair Acrobat, it once again lets me check or uncheck and tell it to cancel or continue.  So, I tried telling it it could install the plug-in.  It then told me I had to quit Safari.  So, I quit Safari and tried again, but it keeps telling me I have to quit Safari even though I have already quit Safari.
    This is hugely frustrating.  It makes me want to make sure I never try to upgrade Acrobat again.
    Any suggestions?
    Thanks,
    --Kenoli

  • Updated Acrobat Pro to 8.2.4 Now it will not launch.

    I just updated my Acrobat 8 Pro to 8.2.4 and I get an error message that says
    "Adobe Acrobat Professional 8 cannot be launched at this time. You must launch at least one other suite component . . . "
    I am on a Mac Pro Quad-Core Intel Xeon running OS 10.6.4.  I use Adobe Creative Suite 3 Design Premium, which is activated for the computer I use.
    I have never had this problem when updating Acrobat before. What does it mean by "you must launch at least one other suite component  . . ."? I opened Photoshop CS3 but that did not solve this.
    What is the solution? How can I get Acrobat Pro to work?
    Thanks for any help.

    Hi
    Add me to the list of users plagued with Adobeitis.
    Like Bryan Rodgers I used TM to recover 8.2.3. Assuming this is still functioning Bryan perhaps you will be kind enough to tell us of any tweaks you had yo make, like trashing ‘plist’ etc.
    The first launch of 8.2.3 went the same way as 8.2.4, then all was well. For a little while.
    Then it was back to square one, even launching from within Bridge, i.e. clicking on a PDF, only resulted on a very brief appearance of Acrobat and then reappearance of the warning message.
    UPDATE:
    I seem to have resolved my TM Recovery problems by deleting the Folder in Applications/Adobe CS3 Master Collection/Adobe Acrobat 8 Professional.
    Placing the recovered Folder in it’s place and having previously dragged the various ‘com.adobe.Acrobat.???.plist files to the Desktop.
    Several files have been loaded and Acrobat quitted and restarted several time and all is still OK.
    Hopefully the ‘solution’ will materialise soon.

  • Immediately after updating Acrobat Pro XI to the latest version, the software no longer displays imags in pdf docs.

    Immediately after updating Acrobat Pro XI to the latest version, the software no longer displays images in pdf docs.  All the boxes where images are supposed to be are solid grey.  Old documents that worked are no longer displayed correctly and new documents I make do not display images.  All grey boxes.  Worked fine before the update.  Suggestions?

    Hi precious_star,
    Could you please let me know what version of OS are you using.
    Open Acrobat and go to "Edit > Preferences > Page Display" and check whether 'Show large images' option is checked.
    Is this issue specific for one PDF?
    If possible, please share the file with me via email so that I can also check at my end.
    I have sent you a message with my contact id details.
    Hope to get your response.
    Regards,
    Anubha

  • After the last update Acrobat X Pro doesn't work anymore. It doesn't open

    after the last update Acrobat X Pro doesn't work anymore. It doesn't open

    Prakash,
    Since I couldn't get a hold of someone at Adobe today, Sunday, would you please let me know about the following:
    1)  My laptop has "blue screen of death".  What can Adobe do for me if I restored my system back to when I first bought it from the store and potentially lose my Adobe X?
    2) I bought my Adobe X on Jan. 10, 2010 thru Barnes & Noble Campus E store thru JourneyEd. 
    Rosemarie

  • After Slipstreaming Updates Acrobat Pro Extended shows "STANDARD" edition

    Hi to everyone.
    I slipstreamed all Adobe acrobat 9 Pro extended updates up to 9.3.3. it is showing  ' pro extended version' everywhere except when i click on the - help menu -> about acrobat 9 pro extended, and the pop up window shows - Adobe Acrobat 9 Standard.
    I slipstreamed for about 3 times thinking there was an error somewhere. I installed adobe acrobat 3 times and the help menu still shows "Standard" edition.
    I used this command:
          eg:    msiexec.exe /a Acro3d.msi /p C:\AIP\AcrobatUpd933_all_incr.msp
    Acrobat just works fine, but it's wired to show Standard edition when it is Pro extended.
    Does it have to do with slipstreaming? If not can anyone help me with this issue Please?
    Thank you

    Hello
    Can anyone Please tell me which file/dll/exe is in charge for showing in the 'About" menu:
    Adobe Acrobat 9 Standard/Pro/Extended....?
    Thanks

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