Updating Acrobat 9.2 to 9.3.x

I'm having fits with updating my correctly installed copy of Adobe Acrobat Pro version 9.2. I've been trying to update the application now for 3 updates, but I continually get the message that "the patch has failed because the application has been modified since it was originally installed (for example, plug-ins may have been disabled)." I have tried uninstalling and re-installing the program, repairing permissions, and doing manual updates instead of auto updates to no avail. It is VERY difficult for me to get my I.T. department over to re-install the software (yet again).
I also looked for the AUP file inside of the application (using show package contents) that has been mentioned in fixing the Acrobat 8 update issue, but it does not exist in Acrobat 9. This is incredibly frustrating. Does anyone have a workaround for updating this software for the Mac?
Just to follow up...
I have again attempted to upgrade my software to no avail. Has anyone come up with a work-around for this that avoids re-installing the software? As I mentioned earlier, it is hard to get our I.T. department over to re-install the software (we are in separate locations and I don't have copies of the install discs).
Any ideas are most appreciated!

You may need to download the update from the Adobe Download site (Windows: http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows). These updates typically have to be installed in order unless the downloads indicate otherwise.

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I have just updated Acrobat to version 10.1.13. I am using a MAC Running Yosemite. When I try to scan a document, after the printer scans Adobe Acrobat quits and I get an unexpected closure error.

I have just updated Acrobat to version 10.1.13. I am using a MAC Running Yosemite. When I try to scan a document, after the printer scans Adobe Acrobat quits and I get an unexpected closure error. I am running Mac OS 10.10.1. This only started happening when I installed the update of Adobe Acrobat.

Hi MEW1,
Is the printer connected wirelessly or wired?
Go to Preferences and under categories go to > Convert to Pdf then select the Image Capture and then hit ok button.
Close Acrobat and then relaunch it and see if it helps you while you do scanning.
Regards,
Rave

After Latest Update, Acrobat no longer works

Yesterday the Adobe updater came up saying that there were some updates to install. After installing the updates, Acrobat now comes up with a Fatal Error. It said something to the effect Acrobat failed to load its core dll file and I also got an error saying:
acrodist.exe - Application Error
The application failed to initialize properly (0xc000022). Click OK to terminate the application.
Here is my setup:
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Windows Vista Ultimate
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Thanks

I was giong to say, "Help me, Adobe Joe Kenobi", but it looks like you're growing a beard waiting for an answer, too.
The same thing happened to me today. I trusted the "update" message since it was from Adobe, and apprently did so at my own peril. Now I get the "failed to load Core dll" message with a secondary reference to a memory address.
Just an observation, but what good are these forums when there are no answers? I see this problem as "Caused by Adobe Update", and would expect them to troublshoot and offer up a remedy. Since you've been waiting over two months with no response, I suppose it's time to trek off wasting more of my precious time to fix their problem. If I find the solution, I'll post it back to you.
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Mark

Error 1310 when trying to update Acrobat X Pro?

I keep getting error 1310 when I try to update Acrobat X Error writing to file C:\config.ms.\2c20c8I.rbf. Verify you have access to that file.
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Yes, I checked the file location. It is there and I supposedly have access to it. I went thru this all with an Adobe tech in the past when none of the other Cloud apps would update. Now the only update left is Acrobat x Pro which still gives me the same message. Please note again that I have been getting this message in the past and the message is a common one if you google it and look at all the responses. This is not just my problem!

Cannot update Acrobat 8.0

Hi.
I have a problem. I have installed Adobe CS3 Design Premium on my computer.
(Windows XP SP3, 4GB Ram,250GB HD with 205 free space, Intel Core 2 6600 CPU)
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I get bootstrapper errors when I do the update process within Acrobat:
(Adobe BootStrapper for chaining multiple patches. has encountered a problem and needs to close. We are sorry for the inconvenience.)
I tried the .msp files, but they are not recognized by Windows. (This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package). I have tried the sequential steps and they don't work. Starting with the first msp file (AcrobatUpd810_efgj_incr.msp)
When I go into Help, About Adobe Acrobat Professional, I get Adobe Acrobat Professional 8.0.0.
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Did you go to the update page and manually download/install the updates?
Apply all updates IN NUMBER ORDER
Acrobat Update http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

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I've been trying to update Acrobat several times and keep running into a problem. Acrobat won't update unless I turn off Safari Notifications, but I have already quit out of Safari. I opened the "Force Quit" option to see what was going on, and everything Safari is definitely closed. Please help!
Thank you!

Hi KAM1001,
I'm sorry to hear that you're having trouble installing. Please see this document and let me know if it does the trick: Installation Prompt to Close SafariNotificati.
If not, let us know!
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Sara

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Hello,
Adobe Updater don't update Acrobat Pro 9. It seems that Acrobat don't appears under Adobe Updater, it appears all others Creative Suite CS4 applications but not Acrobat. I dont know how to fix this. Is there any wahy to manually add Acrobat to the list of application that Adobe Updater updates?
I have two Macs, in one of them Adobe Updater updates correctlly Acrobat Pro 9, but the other have this problem that i describe above. In both machines i have Mac OS X 10.5.6.
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Hello Mike,
Thank you very much for the link, i would update this way now. But i still wonder how can i fix the problem so i can use Adobe Updater with all Adobe apps. I think that Adobe Updater is very usefull because you dont have to check the website for updates of the differents apps.
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Marcelo :)

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Also, could you please provide the log files for the failing patch. To obtain the log , follow the following steps:
1. Clear the contents of /user/library/adobe/logs folder
2. Open Console, located in the Applications- > Utilities folder.
3. Update Acrobat to generate the error message.
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Updating Acrobat 9 Pro does not work

Hello,
i'm trying to update Acrobat 9.0 Professional.
I already tried the atomatic update, but it was stuck somewhere and it made no further progress.
Now I downloaded all the update files und tried to update Acrobat manually, but it's also stucked.
The last thing the updater says is "Updating files.... Current file: AcroIEHelper.dll Remaining time: 19 minutes"
But the updater says that for some hours for now.
Do someone know this problem and/or knows a solution?

Ok, I now got to version 9.3.1
But the procedure was some kind of weird:
(I don't know if this is working everytime)
1.) Deactivating Antivirus and firewall
2.) Logging in as Administrator: Starting the manual update -> Known Error
3.) Restarting computer
4.) Logging in as User (with Admin-Rights): Starting the manual update
Now the installer reports a running installation (from the adminstrator-account)
and ask to remove it.
Now click "yes"
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Nope. No workaround.
Unless you can get the serial number from Dell, you can't upgrade. Sorry.

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I am attempting to update Acrobat Pro to 9.3.2 from 9.3.1. Downloading the update, I am met with this:
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Where do I find this "information" on the Adobe website? If Vague is an island, Abobe must be on it.
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Uninstall and reinstall is a solution? Been down this road 16 months ago and it was a full afternoon on the phone with tech support in India. If this is the only solution offered, I am fine at the current crap unsafe version from Adobe. Unless of course Adobe is prepared to pay me for my time.
Message was edited by: KamakuraKid

I am a sys admin and have always had problems with Acrobat for many many year. I have spent 3 hours on the phone with tech support. Pushed out a new build with nothing else on except the base OS and still fails in the update and tried everything and yes im not a standard user, this is my job i build macs day in day out in 30 minutes flat, scripting, packaging the lot.
You can see in the log it tries to download an update with an incorrect url http:/ when it should be http:// this is really terrible and just shows there is no UAT at all. Yesterday another tech support just told me for another full suite that just dragging the apps to the Trash is a normal uninstall method. The tech support guy today told me Acrobat comes with all CS5 product but thats incorrect because it doesn't come with Production Premium!
Adobe i believe your Acrobat team is separate from other teams and i understand why you have had to break it off from the suite but come on this has been going on for so many years now its beyond a joke. You should fix it once and for all or at least get version x working with combined updaters like other vendor and offer free upgrades from 9 to 10.
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Also the system requirements for the update only goes to OS 10.6.3 and even the latest 9.4.1 only goes to OS 10.6.4 So even if every one can some how get i working its not even going to work on a 10.6.5 OS... pathetic so stuck no one listening, tech support don't listen. We just need an alternative good competitor then i am not buying or dealing with Adobe ever again!

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HI All:
I have a corporate wide deployment of Creative Suite 4 and Acrobat 9 Professional. Due to the security vulnerabilities of Acrobat Professional, we need to update Acrobat 9 to version 9.4 during the deployment.
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Basically update the setup.ini file
[Product]
msi=AcroPro.msi
Languages=1033;1031;1036
1033=English (United States)
1031=German (Germany)
1036=French (France)
PATCH=AcroProStdUpd910_T1T2_incr.msp;AcrobatUpd912_all_incr.msp;AcrobatUpd913_all_incr.msp ;AcrobatUpd920_all_incr.msp;AcrobatUpd930_all_incr.msp;AcrobatUpd932_all_incr.msp;AcrobatU pd933_all_incr.msp;AcrobatUpd940_all_incr.msp
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Does anyone have any information on how to do this?
thank you,

I have found that I can update CS4 Acrobat to the current version using a batch file.
I have created the batch file calling Acrobat *.msp files and there was no other commands needed to run MSIEXEC. I have tested it and it runs and starts the installer.
Contents of batch file:
@ECHO OFF
:: Acrobat Professional 9.0 auto update for CS4
:: Updates Acrobat 9.0 Professional to Version 9.4.1
:: David Chamberlin
:: December 9, 2010
:: rev 3.0
msiexec /p "[path]\AcroProStdUpd910_T1T2_incr.msp;[path]\AcrobatUpd912_all_incr.msp;[path]\AcrobatUp d913_all_incr.msp;[path]\AcrobatUpd920_all_incr.msp;[path]\AcrobatUpd930_all_incr.msp;[pat h]\AcrobatUpd932_all_incr.msp;[path]\AcrobatUpd933_all_incr.msp;[path]\AcrobatUpd940_all_i ncr.msp;[path]\AcrobatUpd941_all_incr.msp" REINSTALLMODE=omus REINSTALL=ALL /q

Update acrobat 9 standard no pdf printer

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Hi,
Can you share more information about the system you are trying on?
Thanks!

Can't update Acrobat

Hi,
For the last few weeks I have been unable to update Acrobat.
Every time I run the updater, it starts, then stops with a message displayed saying "the patch has failed because the application has been modified since it was installed.....". The message suggest I look at the Adobe support website for help on replacing/reactivation missing components, but I can't find anything to help me.
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Many thanks,
Nige

I've finally got it to work, thanks to some ideas in another thread.
http://www.adobeforums.com/webx/.3c0608d0/47
kudos to Scott J Miller (post 24)
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I am having trouble updating Acrobat Pro 11.0 to 11.0.01. The install hangs writing to the registry

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if you're on a mac, try a direct download and install:
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Macintosh
if windows:
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

Updating Acrobat 9.2 to 9.3.x

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