Updating Adobe Community Help files fails every time after starting
Hello,
I e.g. go to «Support Center for Photoshop» from the menu within the app. Adobe Community Help starts up and tells me theres new content, do I want to download that. It seems to start the dl just fine, then reports an error «16882» (if I'm remembering it right).
Why? We have very fast very broadband internet connection and I use a 2011 27" iMac with max Gig RAM installed.
Any hints there would be appreciated.
Thanks!
Thanks, Mister Kapoor,
that solved my problem!
All the best to you, sincerely,
Olaf Mueller
Mit freundlichen Grüssen,
Olaf Müller
COMPLOT AG Multimedia Project, Gerberngasse 44, Postfach, 3000 Bern 13
Tel. ++41 31.313 30 33
Fax ++41 31.313 30 39
[email protected]
http://www.complot.ch
THE ULTIMATE PARTNERS
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Am 24.04.2012 um 12:30 schrieb Arpit Kapoor:
Re: Updating Adobe Community Help files fails every time after starting
created by Arpit Kapoor in Downloading, Installing, Setting Up - View the full discussion
Seems Adobe Air or Cummunity help has gone cprrupt. Lets follow the below suggestions:
Step 1: Uninstall adobe air from Utilities and re-install the latest adobe AIR from "http://get.adobe.com/air/otherversions/"
Step 2: Follow "http://kb2.adobe.com/cps/842/cpsid_84215.html" and re-install the Community Help Air application.
Step 3: Restart the machine and launch adobe Community Help and try to install all the updates and check if it works fine.
Hope that Helps!.
Arpit
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08/07/2012 09:06:10.439 SecurityAgent: User info context values set for brian
08/07/2012 09:06:10.550 SymSharedSettingsd: Settings server starting up.
08/07/2012 09:06:10.736 SymDaemon: +++ SymLM::SkuKey 0x1006290b0 (# 1) - 1 alive +++
08/07/2012 09:06:11.179 WindowServer: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
08/07/2012 09:06:11.181 loginwindow: Login Window - Returned from Security Agent
08/07/2012 09:06:11.343 loginwindow: USER_PROCESS: 38 console
08/07/2012 09:06:11.447 airportd: _doAutoJoin: Already associated to “Belkin_N1_A2A3F4”. Bailing on auto-join.
08/07/2012 09:06:11.541 applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.iCalPush': unknown error code
08/07/2012 09:06:11.541 applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.AddressBook.PushNotification': unknown error code
08/07/2012 09:06:11.541 applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.syncdefaultsd.push': unknown error code
08/07/2012 09:06:11.541 applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.safaridavclient.push': unknown error code
08/07/2012 09:06:11.721 com.apple.launchd.peruser.501: (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
08/07/2012 09:06:11.724 com.apple.launchctl.Aqua: load: option requires an argument -- D
08/07/2012 09:06:11.724 com.apple.launchctl.Aqua: usage: launchctl load [-wF] [-D <user|local|network|system|all>] paths...
08/07/2012 09:06:12.119 UserEventAgent: CaptiveNetworkSupport:CNSServerRegisterUserAgent:187 new user agent port: 26135
08/07/2012 09:06:12.916 com.apple.launchd.peruser.501: (com.apple.launchctl.Aqua[128]) Exited with code: 1
08/07/2012 09:06:15.174 com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
08/07/2012 09:06:15.174 com.apple.dock.extra: 2012-07-08 09:06:15.173 com.apple.dock.extra[157:1707] Could not connect the action buttonPressed: to target of class NSApplication
08/07/2012 09:06:15.175 com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
08/07/2012 09:06:15.180 com.apple.dock.extra: 2012-07-08 09:06:15.174 com.apple.dock.extra[157:1707] Could not connect the action buttonPressed: to target of class NSApplication
08/07/2012 09:06:15.181 com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
08/07/2012 09:06:15.181 com.apple.dock.extra: 2012-07-08 09:06:15.180 com.apple.dock.extra[157:1707] Could not connect the action buttonPressed: to target of class NSApplication
08/07/2012 09:06:15.182 com.apple.dock.extra: Could not connect the action buttonPressed: to target of class NSApplication
08/07/2012 09:06:15.182 com.apple.dock.extra: 2012-07-08 09:06:15.181 com.apple.dock.extra[157:1707] Could not connect the action buttonPressed: to target of class NSApplication
08/07/2012 09:06:15.494 UserEventAgent: [11] error in getAndLockContext: open returned -1 (errno=2) file was /private/var/servermgrd//servermgr_certs.lock
08/07/2012 09:06:15.496 UserEventAgent: [11] error in getAndLockContext: open returned -1 (errno=2) file was /private/var/servermgrd//servermgr_certs.lock
08/07/2012 09:06:15.497 UserEventAgent: CertsKeychainMonitor: ready to process keychain & timer events
08/07/2012 09:06:16.497 Symantec Error Reporting: Symantec Error Reporting Daemon beginning submission for domain local-domain.
08/07/2012 09:06:16.498 Symantec Error Reporting: Symantec Error Reporting Daemon: Submitting 1 error reports.
08/07/2012 09:06:16.498 Symantec Error Reporting: Symantec Error Reporting Daemon: Submitting 1 reports.
08/07/2012 09:06:24.641 Symantec Error Reporting: Symantec Error Reporting Daemon launched.
08/07/2012 09:06:24.887 loginwindow: ISGetIconFamilyFromStorage: seed mismatch for 2ae90002, actual seed is 4353d0cd
08/07/2012 09:06:24.888 loginwindow: ISGetIconFamilyFromStorage: seed mismatch for 2ae90002, actual seed is 4353d0cd
08/07/2012 09:06:24.888 loginwindow: ISGetIconFamilyFromStorage: seed mismatch for 2ae90002, actual seed is 4353d0cd
08/07/2012 09:06:25.000 kernel: CODE SIGNING: cs_invalid_page(0x1000): p=179[rapportd] clearing CS_VALID
08/07/2012 09:06:25.000 kernel: CODE SIGNING: cs_invalid_page(0x1000): p=182[GoogleSoftwareUp] clearing CS_VALID
08/07/2012 09:06:27.419 [0x0-0x15015].com.tomtom.HOMERunnerApp: TomTom HOME runner started.
08/07/2012 09:06:28.197 Microsoft Office Reminders: start timer
08/07/2012 09:06:29.369 [0x0-0x15015].com.tomtom.HOMERunnerApp: Notifying device changed
08/07/2012 09:06:29.369 [0x0-0x15015].com.tomtom.HOMERunnerApp: Notifying device changed
08/07/2012 09:06:29.369 [0x0-0x15015].com.tomtom.HOMERunnerApp: Notifying device changed
08/07/2012 09:06:31.614 com.apple.launchd: (com.apple.coreservices.appleid.authentication[121]) Exit timeout elapsed (20 seconds). Killing
08/07/2012 09:06:31.938 Nokia Multimedia Transfer: ERROR! Couldn't get process info for pid 186
08/07/2012 09:06:35.021 Microsoft Office Reminders: ECF launch successful. Notifying
08/07/2012 09:06:35.021 Microsoft Office Reminders: ECRMenuManager -- ECFWasInitialized
08/07/2012 09:06:35.021 Microsoft Office Reminders: ECRMenu - loading project list
08/07/2012 09:06:35.028 Microsoft Office Reminders: ECSelectionCache projects: invalid filter template assigned. Using blank
08/07/2012 09:06:35.028 Microsoft Office Reminders: ECRMenu - loading category list
08/07/2012 09:06:35.029 Microsoft Office Reminders: ECSelectionCache categories: invalid filter template assigned. Using blank
08/07/2012 09:06:37.139 com.apple.launchd.peruser.501: ([email protected][184]) Exited with code: 1
08/07/2012 09:06:38.000 kernel: WindowServer (map: 0xffffff800b61b5c0) triggered DYLD shared region unnest for map: 0xffffff800b61b5c0, region 0x7fff88a00000->0x7fff88c00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
08/07/2012 09:06:39.346 com.trusteer.rapport.rapportd: objc[179]: Class application_notofications is implemented in both /Library/Rapport/bin/RapportKukai.dylib and /Library/Rapport/bin/RapportKobo6.dylib. One of the two will be used. Which one is undefined.
08/07/2012 09:06:39.510 com.trusteer.rapport.rapportd: objc[179]: Class application_notofications is implemented in both /Library/Rapport/bin/RapportKukai.dylib and /Library/Rapport/bin/RapportKobo7.dylib. One of the two will be used. Which one is undefined.
08/07/2012 09:06:39.895 com.trusteer.rapport.rapportd: objc[179]: Class application_notofications is implemented in both /Library/Rapport/bin/RapportKukai.dylib and /Library/Rapport/bin/RapportDaishi.dylib. One of the two will be used. Which one is undefined.
08/07/2012 09:06:39.895 com.trusteer.rapport.rapportd: objc[179]: Class kukai_status_icon is implemented in both /Library/Rapport/bin/RapportKukai.dylib and /Library/Rapport/bin/RapportDaishi.dylib. One of the two will be used. Which one is undefined.
08/07/2012 09:06:40.000 kernel: Safari (map: 0xffffff800b61a828) triggered DYLD shared region unnest for map: 0xffffff800b61a828, region 0x7fff8c400000->0x7fff8c600000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
08/07/2012 09:06:47.330 Microsoft Office Reminders: Snoozing <ECReminder: 0xc1a200> to time 2012-07-15 09:00:00 +0100
08/07/2012 09:06:48.839 Microsoft Office Reminders: ECF shutting down. Notifying
08/07/2012 09:06:48.839 Microsoft Office Reminders: freeing menu objects
08/07/2012 09:06:48.840 Microsoft Office Reminders: Clearing selection
08/07/2012 09:07:09.528 sandboxd: ([155]) WebProcess(155) deny file-read-data /Library/Rapport/bin/librooksbas.dylib
08/07/2012 09:07:14.000 kernel: CODE SIGNING: cs_invalid_page(0x119a00000): p=55[SymDaemon] clearing CS_VALID
08/07/2012 09:07:18.000 kernel: Symantec Vulnerability Protection loaded new signatures successfully.
08/07/2012 09:07:19.000 kernel: IOSurface: buffer allocation size is zero
08/07/2012 09:07:20.856 Extractor: Starting Extractor Daemon Mode.
08/07/2012 09:07:24.956 com.apple.launchd.peruser.501: ([0x0-0x5005].com.apple.Safari[139]) Job appears to have crashed: Segmentation fault: 11
08/07/2012 09:07:25.315 ReportCrash: Saved crash report for Safari[139] version 5.1.7 (7534.57.2) to /Users/brian/Library/Logs/DiagnosticReports/Safari_2012-07-08-090725_Brians-Mac Book-Pro.crash
08/07/2012 09:10:05.020 Symantec Error Reporting: Symantec Error Reporting Daemon: Submitting 0 panic reports.
08/07/2012 09:10:05.020 Symantec Error Reporting: Symantec Error Reporting Daemon: Submitting 0 crash reports.
08/07/2012 09:10:05.020 Symantec Error Reporting: Symantec Error Reporting Daemon: Submitting 1 error reports.
08/07/2012 09:10:15.330 Symantec Error Reporting: Result of upload command: 0 -
Adobe Community Help. Failure no. 16822
Hello. When I use Photoshop Elements and click 'Help' I get an offer to update Adobe Community Help from my version 3.2.1.650 to 3.5.0. Every time I try to do that I get a failure number 16822. What does that mean? I got no help from the chat support when I asked them.
The cause is that the help files aren't in that location anymore. The workaround would be to download the pdf files, which you can find here:
http://forums.adobe.com/thread/992825?tstart=0
and use those instead of the in-program links. -
Frequently when I search a term in Flash Builder and it fires up Adobe Help locally (which is fine with me), I'm greeted with the following message inside the AIR app
Access denied
We're sorry, you are not allowed access to the service you requested.
If you feel you should have access, please contact the appropriate authorities and give them your IP address: 72.200.120.xxx
Thank you for your patience.
Any suggestions? At first I thought it was server overload but it's been a few days now. (It has a full IP, just don't like broadcasting it).Hi,
We had a similar problem. From other posts: when FB4 installs it may not update the community help file. The current version is 3.1.0.440. I downloaded this manually from the Labs page and selected "open" as instructed.
Got help form the Flex Doc Team.
If I open the community help AIR app directly, I have to select Flex from the drop down next to the search field:
But when I now go to help from within FB4 it opens OK (without the warning) directly into the Flex content.
So check the version of community help that you have and possibly upgrade.
Good luck,
Niall -
Itunes reconfigures every time i startit
I updated to itunes 11 and now every time I start itunes it is like a brand-new account, like using itunes for the first time, music gone, movies gone, playlists gone. I keep all my media on a supplemental hard drive, which I had configured on itunes 10 to find it there, and never had a problem since updating to itunes 11. I have over 30,000 songs and I have had to reload my itunes now 5 times. also, since updating, every time i try to sync my ipod it says it is not synced to this computer, would I like to wipe it clean and start over? Is there a known fix for this? Why is this happening?
hmmmm. could you post your CD/DVD diagnostics for us, steph?
in itunes 7.0.x, go "help > run diagnostics", select DVD/CD diagnostics and then hit Next.
in itunes 6.0.x or earlier, go "help > run CD diagnostics"
paste the complete results into a reply here. -
I am getting error (-1) while updating my iPhone 4 to iOS 5.1. The phone has gone into a recovery mode. Restore fails every time at "restoring the firmware" stage. Striped bar remains for a long time, then shows "error (-1)" and the restore fails. I have been doing it for last 12 hours. Help!
Thanks for your reply Michalo. I am in India and here Apple care does not work on Sundays. I have been without my phone for the entire day. Perhaps tomorrow will bring some respite. There is not solution to "error (-1)" on any forum it seems. I found one forum which suggested use of Tiny Umbrella. Any idea about that?
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I have been trying to update my cc info but for some reason it has kept saying the cc info did not match with the bank info so the transaction failed every time I made an attempt to download something even it was free. However, I saw my cc online got charged $1.00 everything I was trying to update my cc info ...why?
Im wondering why my post hasn't been answered yet. I did file a report with the BBB and I had a rude representative from Verizon call me named Steve. He said I can file all of the reports I want and I will just keep getting calls from him. I can understand why my phone couldn't be replaced because of the small crack. I guess I have to eat that one (but it sucks because the lollipop update is what caused the problems) but what about all of the data overage I had to pay for for trying to fix this phone because of a lollipop update. I dont think it is fair to have to pay that as well. In addition, because I have an east coast phone number but live on the west coast, I cannot have tech support after 8pm. Verizon has cut this off. Im very dissatisfied and I have been a customer of Verizon for 13 years. Im hoping for a response this time.
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my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?
Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
Maybe you are looking for
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Somebody Please help me to get my stupid Ipod to let me download music I just put a 15 dollar card on. I don't want to waste it.
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Why do links open in new windows, not tabs, even when that option is selected?
Since update to v. 6 and now 7.01, clicking on links opens a new instance of Firefox instead of a new tab. In Tools\Options\Tabs. I have selected "open new window in tab instead" and it has no effect. What am I missing? Thanks in advance!!
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Can i upload a 12 min. video to my ipod video ?
can i upload a 12 min. video to my ipod video ?
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How to enable security in HRMS
Hello I want to know is there any way we can enable security in HRMS such a way that we can hide/mask National Identification Number/Salary etc from application and also from back end. Thanks!
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G5 Dual 2.3 (Early April 2005) with Radeon 9650XT (256mb) Driver Question
My system is working fine. Out of curiosity I glanced at the ATI dowloads and saw that the 9650xt (Radeon) for Mac has a driver with a newer date than my computer. As a new Mac user I want to ask: do most of you leave it alone unless you have a probl