Updating Adobe Help in PSE9

Each time i try to use Adobe Help I get a message that a new version (3.5.0) is available. When trying to download it is not possible with referencré to Error 16800. What does that mean? I would like a link to where to find the reason instead if just a number, that does not say anything. Anyone having an idea of what this secret number means?

From searching for that error on Adobe's Web site:
errorID Error code
Description
16800
Occurs during validating the downloaded update file. The subErrorID property may contain additional information.
Try starting PSE "As Administrator" and see if you can d/l the updated Help file. If that fails, you can check the Windows Error logs for more specific information or contact Adobe tech support.
Ken

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Cannot update adobe help

each time i try to update the adobe help i cget an error 16800
what can i do to resolve this ?
Thanks

Sorry, I couldn't decide whether to start a new topic or not. The Subject is generic enough to cover my problem, so I piggybacked onto the original post.
I'm trying to update Adobe Help (CS6) on OS X. Content downloads, but then the progress bar just runs forever (It's been an hour so far.) as the app "extracts and integrates" the help documents. It's hard to tell what exactly Help is doing, since the progress bar either runs or doesn't...ie., it doesn't actually show progress. Help hasn't hung/frozen, but what, if anything, it's doing is beyond me. If I quit Help, the next time I start it, it shows the same docs "pending integration".

Error 16822 when downloading Adobe Help.

I use Adobe Premiere Elements 9.0.1 in Windows 7 and get error 16822 when trying to update Adobe Help. Any clue?

try uninstalling and reinstalling your application.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Adobe Help.Error# 16822

Hi, I cannot update Adobe Help (Elements 9). Every time that I try this error is generated:"There was an error downloading the update. Error# 16822".
thank you for your help.

It might be simplest just to download the help files as pdfs:
Organizer:
http://help.adobe.com/en_US/ElementsOrganizer/9.0/Using/elementsorganizer_9_help.pdf
Editor:
http://help.adobe.com/en_US/PhotoshopElements/9.0/Using/photoshopelements_9_help.pdf

I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D. I have tried to go to help updates, and the software says that it is "Up to Date". However, if I view the plug-in, it says that Camera R

I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D. I have tried to go to help > updates, and the software says that it is "Up to Date". However, if I view the plug-in, it says that Camera Raw is only version 7.1. I can not find a direct download for Camera Raw 7.3, only the DNG converter, NOT CAMERA RAW! Please Help!

Did you fix your issue? I am having the same one

While trying to update Adobe Reader XI 10.0.06 to 10.0.07 on my laptop running W7 Home Premium x 64, I get error message 2203. The same occurs if I try to uninstall before manually install the new version. Can you please help?

Hello,
While trying to update Adobe Reader XI 10.0.06 to 10.0.07 on my laptop running W7 Home Premium x 64, I get error message 2203. The same occurs if I try to uninstall before manually install the new version. Can you please help?
PS.- Thank you very much for your Support in trying to solve a problem created by yourselves.
Message was edited by: Juan Verano

Is there anything else beside the number 2203?
Try removing the current Reader using http://labs.adobe.com/downloads/acrobatcleaner.html, then install 11.0.07 from http://get.adobe.com/reader/enterprise/

I have updated Adobe Flash as you reccommend, but still cannot see videos. I have followed your instructions but not having any luck. help.

Videos qit working on my computer. It was suggested to update Adobe. I have saved it and ran it but nothing happens. How do I get it back working. Not very good when things dont go right. Have looked at your help pages and nothing has helped. Thanks.

I think that means your Flash player is installed and working. But why not on popular sites? Hmmm... to see whether an add-on is at fault, you could try Firefox's Safe Mode.
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, close Firefox, hold the Shift key, and restart Firefox in
[http://support.mozilla.com/kb/Safe+Mode Safe Mode]. Be careful not to "reset" anything permanently if you didn't back up.
Does YouTube work in Safe Mode? If so, a conflicting add-on is the most likely culprit.

Where can I find the update "Adobe Extension Manager CS5" for Windows? HELP!!!

Where can I find the update "Adobe Extension Manager CS5" for Windows? HELP!!!

Hi Piotrmp006,
You can download the Extension Manager CS5 for Windows from the below mentioned link.
Download the Extension Manager
Download Extension Manager CS5 installer and save it on your machine.
Double-click the installer to begin the installation process.
Adobe - Exchange : Download the Adobe Extension Manager
Let me know if you need more help.
Thanks!
Eshant

HT2492 When I try to update Adobe Flash Player I'm prompted to quit Safari and Dashboard Client. I quit Safari but I don' know how to quit Dashboard Client. Can anyone help with this challenge?

When I try to update Adobe Flash Player I'm prompted to quit Safari and Dashboard Client. I quit Safari but I don' know how to quit Dashboard Client. Can anyone help with this challenge?

Carolyn,
Thank you. It worked
Angus.

Adobe Help Manager won't complete update

Several updates to apply in Adobe Help Manager, yet selecting "update" when it asks me, or even just updating a single module, doesn't complete. It just sits there on the "Please wait" dialog box. How can I reset the help manager or kick it out of this "stuck" state?

This has been happening for a while, persistent across reboots. Rebooting doesn't help.

Updating Adobe Community Help files fails every time after starting

Hello,
I e.g. go to «Support Center for Photoshop» from the menu within the app. Adobe Community Help starts up and tells me theres new content, do I want to download that. It seems to start the dl just fine, then reports an error «16882» (if I'm remembering it right).
Why? We have very fast very broadband internet connection and I use a 2011 27" iMac with max Gig RAM installed.
Any hints there would be appreciated.
Thanks!

Thanks, Mister Kapoor,
that solved my problem!
All the best to you, sincerely,
Olaf Mueller
Mit freundlichen Grüssen,
Olaf Müller
COMPLOT AG Multimedia Project, Gerberngasse 44, Postfach, 3000 Bern 13
Tel. ++41 31.313 30 33
Fax ++41 31.313 30 39
[email protected]
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Am 24.04.2012 um 12:30 schrieb Arpit Kapoor:
Re: Updating Adobe Community Help files fails every time after starting
created by Arpit Kapoor in Downloading, Installing, Setting Up - View the full discussion
Seems Adobe Air or Cummunity help has gone cprrupt. Lets follow the below suggestions:
Step 1: Uninstall adobe air from Utilities and re-install the latest adobe AIR from "http://get.adobe.com/air/otherversions/"
Step 2: Follow "http://kb2.adobe.com/cps/842/cpsid_84215.html" and re-install the Community Help Air application.
Step 3: Restart the machine and launch adobe Community Help and try to install all the updates and check if it works fine.
Hope that Helps!.
Arpit
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Adobe Indesign: Adobe Help Viewer is not available! All Updates installed. How to fix?

Hello,
I have CS6 Design Standard installed on Windows 7 x64.
When i choose the Indesign-Help in Menu i get a "Adobe Help Viewer is not available" Error.
All Products are on the latest updates.
How can i fix this?
Greetings
Sebastian Schad

I have already tried this KB Adobe Help Manager | Troubleshoot Error Codes but this option is not available

Firefox 3.6.15 not play youtube videos show blank video frame but other browsers play perfectly please help me for this matter i have already updated adobe flash player.

Firefox 3.6.15 not play youtube videos show blank video frame but other browsers play perfectly please help me for this matter i have already updated adobe flash player.

Answers in this forum have shown different things have worked for different people.
For some clearing YouTube cookies and the cache solved the problem. For details of how to do that see https://support.mozilla.com/kb/Deleting+cookies and https://support.mozilla.com/kb/How+to+clear+the+cache
Others had to go a step further after deleting YouTube cookies and block YouTube from saving cookies. In the Tools menu select Options to open the Options window. Go to the Privacy panel and make sure it is set to "Use custom setting for history". Click the Exceptions button, type in http://www.youtube.com and click on Block
Another option is to disable hardware acceleration for Flash. To do that right-click on a Flash video, select Settings, go to the first tab of the settings for the option to enable/disable hardware acceleration for Flash. This is something recommended by YouTube for those having problems - http://www.google.com/support/youtube/bin/answer.py?&answer=1209379

Can't open old PDFs after updating Adober Reader to Version XI. Pls. help. Thanks.

Can't open old PDFs after updating Adober Reader to Version XI. Pls. helop. Thanks.

It just doesn't respond. I could click on an older PDF million times; nothing happens, but all the new PDFs created after the update open without any problems.

Help updating Adobe ?

I tried to update Adobe, but it asked about Mac ? & I don't want MacAffee Security or have a Mac computer, so is that what it meant ? I wasn't sure what to do ? So when the Steps came up it wouldn't work ? What do I do ? You can tell, I don't know the computer very much.

Adobe is a company name; what software product are you trying to update?

Updating Adobe Help in PSE9

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