Updating and Restoring Ipod

When I connect my IPod (color display) to my computer, ITunes recognizes it only if Norton AntiVirus is turned off. Display says there is an available update for the IPod, but when I try to install it I getan error message "Error 1415 -IPod cannot be updated or restored". Can anyone help?

You actually don't need to update your ipod, and the same thing happened to me. Mine finally did it when I restored it, but the update didn't seem to change anything...
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Impossible to Update and Restore iPod 5 touch

I have forgotten the passcode for my iPod touch 5 and it now says 'iPod is disabled'. I have tried to restore it to factory settings but it seems impossible. After I put the device in recovery mode and connect to my PC iTunes says 'iTunes has detected an iPod in recovery mode. You must restore the iPod before it can be used with iTunes'. I click on the Restore button and it says it has to update to ios 6.1.3 before it can restore. It starts downloading the update but before the update finishes downloading (40 mins) the iPod comes out of recovery mode and iTunes says it cannot connect to device as it is locked with a passcode. I then get stuck in an infinite loop. I put the iPod back into recovery mode and goes though the same process but doesn't detect that it already has the download so it downloads it again (40 mins) and so on etc........
What do I do?

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring it showes your ipod is restore but still apple logo won't go

My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring ITunes showes your ipod is restore but still apple logo won't go, Due to new Laptop, I do not have any backup, therefore i have tried to select new Ipod touch and goes through step by step procedure but no use, Please help what to do?

i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated

My iPod touch won't connect to wifi. Password is correct. Already reset network settings and restored ipod to original settings. Already updated iTunes and upgraded iPod to iOS 6.

A message keeps popping up when I try to join my network that says, "unable to join the network."
I have already reset network settings and restored ipod to original settings.
I already updated iTunes and upgraded iPod to iOS 6.
The password is correct. I even made sure by checking my wifi account.
I have completely restarted my internet connection multiple times.
I have also restarted my ipod multiple times
My wifi was working on my iPod yesterday before I reset all settings.
I updated it yesterday to iOS 5. Still didn't work.
It wasn't updated to the new iOS 6 until today so I don't think it has anything to do with the upgrade.
My camera started to be glitchy, so I reset my Ipod like I was advised in another discussion.
My internet wasn't connected anymore. My password wasn't working either, but the wifi connection was still showing.
Safari still wasn't working, though.
I did the sensible thing and I reset my network connection.
Now, the password isn't working and there's no wifi signal.
The camera is working well now, but the wifi is messed up. I didn't expect any of this to happen. The internet is all I use the iPod for. Now, the iPod is useless to me. Please help?

are other things still connecting to the wifi without a problem?
Have you tried resetting network settings, then unplugging modem and router from power for 40 seconds then plugging back in letting the lights stabilize and Then recconecting with the ipod>?

HT201210 I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?

I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?

Connect the iPod to the computer and restore via iTunes. If necessary, place the iPod in Recovery Mode to allow the restore.

I can't update and restore my ipod. Also it has 7.5gb wasted

Hi,
While I was charging my ipod video (30gb), the cable got disconnected accidentally, after this, the ipod has not anymore songs, contacts, video... anything on it, everything has been deleted, but when I used itunes, in the section of the ipod appeared 7.5 gb used. Then I tried to update and restore with the last update software, but any of those worked and it always showed the same message error (error -60008), I charged the ipod again with all songs, videos, etc and it works perfectly, but there is still a problem in the memory of the ipod. There are 15gb which appear used but there are 7.5gb of those which supposted to be free but apparently contain the same files.
The ipod has 12.6 gb free
ibook g4 Mac OS X (10.4.6)

I had a similar problem last week, my ipod was showing space used but I couldn't access anything on my ipod. I put out a query here but wasn't lucky enough to get an answer. In the end I reformatted the ipod and rebuilt alll my play lists (a major job) - lesson learnt here was to back up the ipod when its running smoothly. I now use podutil from http://www.kennettnet.co.uk/software/podutil.php
so if it crashes again (or my 3 year old pulls out the usb at a critical moment) all is not lost and it's just a matter of a quick restore.
MB67

I just updated and restored my ipod and now it wont restore again, so i can use it?

I just updated and restored my ipod and now it wont restore again, so i can use it?

See:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

I have an ipod touch 4,it said to update and restore,(didnt know it had to be turned off)now it just says connect to itunes on ipod,itunes said stuck in recovery mode and error2009,ipod wont do anything,help please

I have ipod touch 4(8gb),iTunes said to update and restore(didn't know it had to be turned off),followed the steps and iTunes said it cant restore and error 2009.now ipod only shows connect to iTunes and wont do anything else,not even power off,please help.

Try the troubleshooting for that error code on this page : Resolve iOS update and restore errors.

I cannot get my ipod touch to update and restore through itunes (forgotten passcode)

My daughters 5th gen ipod touch will not update and restore in itunes after she changed and forgot her passcode. My laptop recognizes her ipod but says it needs the passcode to do anything. I've tried the restore and update options and it starts the update (telling me anywhere from 4-10 hours) and after a varied amount of time, it fails.
Any help? I have a very frustrated middle schooler!
Thanks!

Use the method specified in the following to download the iOS 8.1.3 update before restoring via iTunes. It is step 5 of the instructi0ons that sart with
How to install iOS 8.1.3 update using iTunes
http://www.iphonehacks.com/2015/01/how-to-install-ios-8-1-3-update.html

After I updated and restored my ipod has the wrong icloud account, how do I chnage it back to my original one?

I updated and restored my ipod to the new ios6 and the icloud and apple id changed to my old old account which I don't use anymore. How do I chnage the icloud account?

It didn't work >.< arrghhhhh ! heres another question, when restoring my ipod can I change the icloud email when it askes for my password for the wrong email?

TS3694 My ipod gives code 3194 when trying to update and restore on my home computer. My daughter's ipod doesn't have a problem. We are doing family share, but I can't even apply free game aps because it says I need ios 4.1. It hasn't worked. What to

My ipod gives code 3194 when trying to update and restore on my home computer. My daughter's ipod doesn't have a problem. We are doing family share, but I can't even apply free game aps because it says I need ios 4.1 and when I try to do that it hasn't worked. What do I do?

3194
See the actions for that error here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore

Issues updating or restoring iPod touch

Issues updating or restoring iPod touch

If you have problems restoring your device and there are some error numbers given, check this article:
Update and restore alert messages on iPhone and iPod touch

HT203128 my iphone 5 has frozen i have done several update and restore but all has failed

my iphone 5 frozen showing only the apple logo I have tried several updates and restore but has made no difference can anyone help

Use recovery mode, as explained in this article:
iPhone and iPod touch: Unable to restore

WON´T UPDATE OR RESTORE IPOD IN ITUNES 7 !! HELP !!

I am having problems updating and restoring my ipod in itunes 7. It simply disconeects Ipod when asked to do so.
Thanks a lot !!

hmmmmmm.
it might be worth quickly checking on the issue from this document:
iTunes for Windows: iTunes 7 doesn't recognize iPod
(my diffidence here is because it's a fairly new issue, and i don't have a good feel for the "symptom sets" associated with it ... still, it does no harm to check.)

I pod disabled and cant remember passcode. cannot use itunes as it wants update and restore need to use passcode and the hold sleep/wake key and home key doesnt put it in DFU either . any help ?

My ipod has been disabled as I cant remember the passcode . When doing a restore on I Tunes it will only update and restore , the update doesnt work as the phone is locked and I need a passcode. I have tried the other way which is to hold the sleep/wake key and home key together for 10 seconds but as soon as you plug it inot the pc the ipod boots up so this method doesnt work either . Very close to usin it as a brick , any suggestions ?? Thank you

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Dry another cable
Next try on another computer.
Last
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Updating and Restoring Ipod

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