Updating app and frozen my app store
Went to update the Open Valve app and it just shows waiting on the app icon and I now can't use my app store? It will not let me delete the app as it say waiting, so what can I do?
Thanks
Mr Tennent
Mine isn't working either....Shows I have 5 apps that need to be updated and when I try they either say "Waiting" underneath them and they're blacked out or else it acts like it's thinking and then quits. I can't even download an app from the app store. Have rebooted and tried to delete apps but not working. Please help!!
Similar Messages
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I have App Store 1.0. MacUpdate Desktop tells me there is a new version 1.0.1. How do I update App Store. Mac Update only takes me directly to App Store. Not much help in that, as I don't find how to update the App Store itself.
Regards
Guttorm Kittelsen
<Edited by Host>Thank you for your advice.
Actually, I am aware that the upgrade is implemented in 10.6.7. However, up until now I haven't been able to upgrade to Mac OS X 10.6.7, as I have software that is not yet compatible. So I wondered how to do it within 10.6.6? May be it is not possible? Anyway, this gave me a push to track the software I use for compatibility, and I found that an update for 10.6.7 now is ready for download, so then I will probably solve two issues at the same time. Takes a little work though. Thank you again for your advice. -
I can't start up Software Update or open the App Store at all. I keep receiving an error message saying they "quit unexpectedly".
Having the same problem with Dashboard as well. Not sure if the problems are related, but they appear to have started around the same time.
I'm using Mountain Lion (10.8.5) at the moment and have never had this problem with earlier versions.
I have tried repairing permissions using Disk Utility and uninstalling some applications but nothing works.
Would really appreciate help of any sort! I've been using this MacBook Pro for a few years and would prefer to use OS Recovery only as a last resort.
Here are the crash reports:
Software Update:
Process: App Store [880]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.2.2 (129.16)
Build Info: Firenze-129016000000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [125]
User ID: 501
Date/Time: 2014-03-29 15:33:01.864 +0800
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 8684 sec
Crashes Since Last Report: 51
Per-App Interval Since Last Report: 18 sec
Per-App Crashes Since Last Report: 20
Anonymous UUID: 8B11A02E-6E44-8DF7-2F55-6B476A7EEE52
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007fff40e731b2
VM Regions Near 0x7fff40e731b2:
MALLOC_SMALL 00007f9254000000-00007f9255000000 [ 16.0M] rw-/rwx SM=PRV
-->
STACK GUARD 00007fff53f4f000-00007fff5774f000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x00007fff93d5f547 WebCore::nameToPseudoTypeMap() + 2711
1 com.apple.WebCore 0x00007fff93d5e981 WebCore::CSSSelector::extractPseudoType() const + 81
2 com.apple.WebCore 0x00007fff93d59317 cssyyparse(void*) + 9671
3 com.apple.WebCore 0x00007fff942d435e WebCore::CSSParser::parseSheet(WebCore::StyleSheetInternal*, ***::String const&, int, ***::HashMap<WebCore::StyleRule*, ***::RefPtr<WebCore::CSSRuleSourceData>, ***::PtrHash<WebCore::StyleRule*>, ***::HashTraits<WebCore::StyleRule*>, ***::HashTraits<***::RefPtr<WebCore::CSSRuleSourceData> > >*) + 462
4 com.apple.WebCore 0x00007fff942f749f WebCore::StyleSheetInternal::parseString(***::String const&) + 63
5 com.apple.WebCore 0x00007fff94823d6c WebCore::parseUASheet(***::String const&) + 220
6 com.apple.WebCore 0x00007fff9480f29a WebCore::StyleResolver::StyleResolver(WebCore::Document*, bool) + 1482
7 com.apple.WebCore 0x00007fff9430bac0 WebCore::Document::createStyleResolver() + 80
8 com.apple.WebCore 0x00007fff943f3aac WebCore::Element::styleForRenderer() + 76
9 com.apple.WebCore 0x00007fff93d55f0d WebCore::NodeRendererFactory::createRendererIfNeeded() + 221
10 com.apple.WebCore 0x00007fff93d55e13 WebCore::Node::createRendererIfNeeded() + 35
11 com.apple.WebCore 0x00007fff93d55c17 WebCore::Element::attach() + 39
12 com.apple.WebCore 0x00007fff9445423f WebCore::executeTask(WebCore::HTMLConstructionSiteTask&) + 159
13 com.apple.WebCore 0x00007fff9445413c WebCore::HTMLConstructionSite::executeQueuedTasks() + 92
14 com.apple.WebCore 0x00007fff93d557da WebCore::HTMLConstructionSite::insertHTMLHtmlStartTagBeforeHTML(WebCore::Atomic HTMLToken&) + 202
15 com.apple.WebCore 0x00007fff93d556ef WebCore::HTMLTreeBuilder::defaultForBeforeHTML() + 239
16 com.apple.WebCore 0x00007fff9449744d WebCore::HTMLTreeBuilder::processEndOfFile(WebCore::AtomicHTMLToken&) + 157
17 com.apple.WebCore 0x00007fff93d54e0c WebCore::HTMLTreeBuilder::processToken(WebCore::AtomicHTMLToken&) + 316
18 com.apple.WebCore 0x00007fff93d54c21 WebCore::HTMLTreeBuilder::constructTreeFromAtomicToken(WebCore::AtomicHTMLToken &) + 49
19 com.apple.WebCore 0x00007fff93d54bc8 WebCore::HTMLTreeBuilder::constructTreeFromToken(WebCore::HTMLToken&) + 56
20 com.apple.WebCore 0x00007fff93d4bf0d WebCore::HTMLDocumentParser::pumpTokenizer(WebCore::HTMLDocumentParser::Synchro nousMode) + 253
21 com.apple.WebCore 0x00007fff93d4bd89 WebCore::HTMLDocumentParser::prepareToStopParsing() + 89
22 com.apple.WebCore 0x00007fff93d3c25d WebCore::DocumentWriter::end() + 61
23 com.apple.WebCore 0x00007fff93d37040 WebCore::FrameLoader::init() + 944
24 com.apple.WebKit 0x00007fff8cf97361 +[WebFrame(WebInternal) _createFrameWithPage:frameName:frameView:ownerElement:] + 417
25 com.apple.WebKit 0x00007fff8cf97174 +[WebFrame(WebInternal) _createMainFrameWithPage:frameName:frameView:] + 68
26 com.apple.WebKit 0x00007fff8d04b93b -[WebView(WebPrivate) _commonInitializationWithFrameName:groupName:] + 1755
27 com.apple.WebKit 0x00007fff8cfcc6d0 -[WebView initWithCoder:] + 816
28 com.apple.Foundation 0x00007fff8c128979 _decodeObjectBinary + 2741
29 com.apple.Foundation 0x00007fff8c127d24 _decodeObject + 226
30 com.apple.AppKit 0x00007fff8ecd4914 -[NSNibConnector initWithCoder:] + 401
31 com.apple.AppKit 0x00007fff8ecd4778 -[NSNibOutletConnector initWithCoder:] + 344
32 com.apple.Foundation 0x00007fff8c128979 _decodeObjectBinary + 2741
33 com.apple.Foundation 0x00007fff8c129756 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1189
34 com.apple.Foundation 0x00007fff8c129cc8 -[NSArray(NSArray) initWithCoder:] + 538
35 com.apple.Foundation 0x00007fff8c128979 _decodeObjectBinary + 2741
36 com.apple.Foundation 0x00007fff8c127d24 _decodeObject + 226
37 com.apple.AppKit 0x00007fff8ecd39ea -[NSIBObjectData initWithCoder:] + 2025
38 com.apple.Foundation 0x00007fff8c128979 _decodeObjectBinary + 2741
39 com.apple.Foundation 0x00007fff8c127d24 _decodeObject + 226
40 com.apple.AppKit 0x00007fff8ecd30c3 loadNib + 227
41 com.apple.AppKit 0x00007fff8ecd2649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
42 com.apple.AppKit 0x00007fff8ecd247e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
43 com.apple.AppKit 0x00007fff8ecd225e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
44 com.apple.AppKit 0x00007fff8ecce9ff NSApplicationMain + 398
45 com.apple.appstore 0x0000000107cb2a24 0x107cb1000 + 6692
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff95d57d16 kevent + 10
1 libdispatch.dylib 0x00007fff958fedea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff958fe9ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff95d576d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff95c6ef1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff95c6ece3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff95c59191 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff95d576d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff95c6ef1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff95c6ece3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff95c59191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff95d576d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff95c6ef1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff95c6ece3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff95c59191 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff95d576d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff95c6ef1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff95c6ece3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff95c59191 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000001099673f0 rbx: 0x00000001099082d8 rcx: 0x0000000109968000 rdx: 0x0000000000000884
rdi: 0x0000000109967421 rsi: 0x00007fff9497de83 rbp: 0x00007fff57f499d0 rsp: 0x00007fff57f48ca0
r8: 0x000000000000001c r9: 0x0000000109907420 r10: 0x00000001099082f8 r11: 0x0000000109967410
r12: 0x00007fff57f4b9c0 r13: 0x00007fff57f49e60 r14: 0x0000000109913468 r15: 0x000000010990a0b0
rip: 0x00007fff93d5f547 rfl: 0x0000000000010202 cr2: 0x00007fff40e731b2
Logical CPU: 3
Binary Images:
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0x107d63000 - 0x107da7fff com.apple.CoreRecognition (1.2 - 20.9) <9B01728E-489E-3E4F-9E43-D818A6AEBBE9> /System/Library/PrivateFrameworks/CoreRecognition.framework/Versions/A/CoreReco gnition
0x107dbf000 - 0x1080b7fff com.apple.CommerceKit (1.2.0 - 135.38) <0BFB603F-8710-307A-A37F-FE5077E90349> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x108157000 - 0x1081b6fff com.apple.SoftwareUpdate.framework (6 - 473) <14DF8520-A1AA-3C75-B811-628E0909F6FD> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x1081fe000 - 0x108202fff com.apple.ServerInformation (1.2 - 1) <5AC80E5E-3B55-3784-854D-1D49A874E775> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
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0x10831f000 - 0x10833eff7 com.apple.DistributionKit (700 - 735) <A3F3464E-3874-3BDA-8311-C81054E197D0> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x7fff678b1000 - 0x7fff678e593f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
0x7fff8b8a8000 - 0x7fff8b8a9ff7 libSystem.B.dylib (169.3) <365477AB-D641-389D-B8F4-A1FAE9657EEE> /usr/lib/libSystem.B.dylib
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0x7fff8bcde000 - 0x7fff8bcf5fff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
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0x7fff8be07000 - 0x7fff8be16fff com.apple.opengl (1.8.10 - 1.8.10) <AD49CF56-B7C1-3598-8610-58532FC41345> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8be50000 - 0x7fff8be84fff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8be85000 - 0x7fff8bedcff7 com.apple.AppleVAFramework (5.0.19 - 5.0.19) <541A7DBE-F8E4-3023-A3C0-8D5A2A550CFB> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8bedd000 - 0x7fff8bf09fff com.apple.framework.Apple80211 (8.5 - 850.252) <73506CA1-CF76-3A98-A6F2-3DDAC10CB67A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
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0x7fff8bfe5000 - 0x7fff8c025ff7 com.apple.MediaKit (14 - 687) <8AAA8CC3-3ACD-34A5-9E57-9B24AD8AFD4D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8c026000 - 0x7fff8c039ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2F2694E9-A7BC-33C7-B4CF-8EC907DF0FEB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x7fff8c439000 - 0x7fff8c444fff com.apple.CommonAuth (3.0 - 2.0) <1CA95702-DDC7-3ADB-891E-7F037ABDDA14> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8c486000 - 0x7fff8c486ffd com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <6D314680-7409-3BC7-A807-36341411AF9A> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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0x7fff93cf3000 - 0x7fff93d0dfff com.apple.CoreMediaAuthoring (2.1 - 914) <CFA664F9-D5A7-3281-A12F-3ED8A98FD8C1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff93d0e000 - 0x7fff94ccdff7 com.apple.WebCore (8536 - 8536.30.2) <3FF4783B-EF75-34F5-995C-316557148A18> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff94fea000 - 0x7fff94febfff libodfde.dylib (18) <015DD2A0-D59A-3547-909D-7C028A65C312> /usr/lib/libodfde.dylib
0x7fff958a2000 - 0x7fff958a5fff libRadiance.dylib (851) <C317B2C7-CA3A-329F-B6DC-7CC33FE08C81> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff958a6000 - 0x7fff958b4ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff958b5000 - 0x7fff958f9fff libcups.2.dylib (327.7) <9F35B58A-F47E-348A-8E09-E235FA4B9270> /usr/lib/libcups.2.dylib
0x7fff958fa000 - 0x7fff9590fff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff95912000 - 0x7fff95a64fff com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <DC5F3D1B-036A-37DE-BC24-7636DC95EA1C> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff95aa4000 - 0x7fff95ab8fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff95ab9000 - 0x7fff95abfff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff95b55000 - 0x7fff95b61fff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff95b62000 - 0x7fff95b6ffff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff95c58000 - 0x7fff95d24ff7 libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x7fff95d25000 - 0x7fff95d44ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff95d45000 - 0x7fff95d60ff7 libsystem_kernel.dylib (2050.48.12) <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
0x7fff95dcc000 - 0x7fff95dd3fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff95dd4000 - 0x7fff95e0dff7 libssl.0.9.8.dylib (47.2) <46DF85DC-18FB-3108-91F6-52AE3EBF2347> /usr/lib/libssl.0.9.8.dylib
0x7fff95e0e000 - 0x7fff95e16fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff95e17000 - 0x7fff95e42fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff95e7e000 - 0x7fff95fa8fff com.apple.avfoundation (2.0 - 361.40.1) <82E0EE8C-6026-33AD-8947-B20D2ED7B2E1> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff9622b000 - 0x7fff96239fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff9626a000 - 0x7fff96276fff libCSync.A.dylib (333.1) <319D3E83-8086-3990-8773-872F2E7C6EB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff96277000 - 0x7fff96278ff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x7fff96279000 - 0x7fff96279fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff962f3000 - 0x7fff963b0ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff963b1000 - 0x7fff963b3ff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff963b5000 - 0x7fff96686ff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff966cf000 - 0x7fff96769fff libvMisc.dylib (380.10) <A7F12764-A94C-36EB-88E0-F826F5AF55B4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff967af000 - 0x7fff967c1ff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff9681d000 - 0x7fff96844fff com.apple.framework.familycontrols (4.1 - 410) <50F5A52C-8FB6-300A-977D-5CFDE4D5796B> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff96845000 - 0x7fff96ab2fff com.apple.RawCamera.bundle (4.07 - 697) <1588CEC6-012E-30E5-BF38-5BBDABB2F48F> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff96ab3000 - 0x7fff96ab3fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff96baa000 - 0x7fff96babfff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff96bac000 - 0x7fff96bcbff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff96bcc000 - 0x7fff96bcefff com.apple.securityhi (4.0 - 55002) <34E45C60-DC7E-3FCC-A1ED-EBF48B77C559> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff96bcf000 - 0x7fff96bd3fff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff96bd4000 - 0x7fff96cdffff libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff96ce0000 - 0x7fff96ce6fff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff96ce7000 - 0x7fff97257ff7 com.apple.CoreAUC (6.22.03 - 6.22.03) <A77BC97A-B695-3F7E-8696-5B2357C2726B> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff97258000 - 0x7fff9725afff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x7fff9725b000 - 0x7fff972a3fff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
0x7fff972a4000 - 0x7fff972a5fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff97359000 - 0x7fff975f4ff7 com.apple.JavaScriptCore (8536 - 8536.30) <FE3C5ADD-43D3-33C9-9150-8DCEFDA218E2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff975f5000 - 0x7fff97603fff com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff97e76000 - 0x7fff97eb3fef libGLImage.dylib (8.10.1) <91E31B9B-4141-36D5-ABDC-20F1D6D1D0CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff97eb4000 - 0x7fff97fb6fff libJP2.dylib (851) <26FFBDBF-9CCE-33D7-A45B-0A31C98DA37E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff98131000 - 0x7fff982dffff com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff982e0000 - 0x7fff9832fff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff98330000 - 0x7fff98373ff7 com.apple.RemoteViewServices (2.0 - 80.6) <5CFA361D-4853-3ACC-9EFC-A2AC1F43BA4B> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff98374000 - 0x7fff98377fff libutil.dylib (30) <EF3340B2-9A53-3D5E-B9B4-BDB5EEECC178> /usr/lib/libutil.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 812
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=194.2M resident=123.3M(63%) swapped_out_or_unallocated=71.0M(37%)
Writable regions: Total=1.1G written=2448K(0%) resident=2700K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 128K
CoreServices 1616K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
MALLOC 42.8M
MALLOC guard page 48K
SQLite page cache 192K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 32K
__DATA 16.4M
__IMAGE 528K
__LINKEDIT 53.2M
__TEXT 141.0M
__UNICODE 544K
mapped file 18.2M
shared memory 308K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 341.5M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f4 12974, 3 service, 13 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4
App Store:
Process: App Store [894]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.2.2 (129.16)
Build Info: Firenze-129016000000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [125]
User ID: 501
Date/Time: 2014-03-29 15:36:30.997 +0800
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 8893 sec
Crashes Since Last Report: 53
Per-App Interval Since Last Report: 19 sec
Per-App Crashes Since Last Report: 22
Anonymous UUID: 8B11A02E-6E44-8DF7-2F55-6B476A7EEE52
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007fff38d021b2
VM Regions Near 0x7fff38d021b2:
MALLOC_SMALL 00007fb615800000-00007fb616800000 [ 16.0M] rw-/rwx SM=PRV
-->
STACK GUARD 00007fff4bdde000-00007fff4f5de000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x00007fff93d5f547 WebCore::nameToPseudoTypeMap() + 2711
1 com.apple.WebCore 0x00007fff93d5e981 WebCore::CSSSelector::extractPseudoType() const + 81
2 com.apple.WebCore 0x00007fff93d59317 cssyyparse(void*) + 9671
3 com.apple.WebCore 0x00007fff942d435e WebCore::CSSParser::parseSheet(WebCore::StyleSheetInternal*, ***::String const&, int, ***::HashMap<WebCore::StyleRule*, ***::RefPtr<WebCore::CSSRuleSourceData>, ***::PtrHash<WebCore::StyleRule*>, ***::HashTraits<WebCore::StyleRule*>, ***::HashTraits<***::RefPtr<WebCore::CSSRuleSourceData> > >*) + 462
4 com.apple.WebCore 0x00007fff942f749f WebCore::StyleSheetInternal::parseString(***::String const&) + 63
5 com.apple.WebCore 0x00007fff94823d6c WebCore::parseUASheet(***::String const&) + 220
6 com.apple.WebCore 0x00007fff9480f29a WebCore::StyleResolver::StyleResolver(WebCore::Document*, bool) + 1482
7 com.apple.WebCore 0x00007fff9430bac0 WebCore::Document::createStyleResolver() + 80
8 com.apple.WebCore 0x00007fff943f3aac WebCore::Element::styleForRenderer() + 76
9 com.apple.WebCore 0x00007fff93d55f0d WebCore::NodeRendererFactory::createRendererIfNeeded() + 221
10 com.apple.WebCore 0x00007fff93d55e13 WebCore::Node::createRendererIfNeeded() + 35
11 com.apple.WebCore 0x00007fff93d55c17 WebCore::Element::attach() + 39
12 com.apple.WebCore 0x00007fff9445423f WebCore::executeTask(WebCore::HTMLConstructionSiteTask&) + 159
13 com.apple.WebCore 0x00007fff9445413c WebCore::HTMLConstructionSite::executeQueuedTasks() + 92
14 com.apple.WebCore 0x00007fff93d557da WebCore::HTMLConstructionSite::insertHTMLHtmlStartTagBeforeHTML(WebCore::Atomic HTMLToken&) + 202
15 com.apple.WebCore 0x00007fff93d556ef WebCore::HTMLTreeBuilder::defaultForBeforeHTML() + 239
16 com.apple.WebCore 0x00007fff9449744d WebCore::HTMLTreeBuilder::processEndOfFile(WebCore::AtomicHTMLToken&) + 157
17 com.apple.WebCore 0x00007fff93d54e0c WebCore::HTMLTreeBuilder::processToken(WebCore::AtomicHTMLToken&) + 316
18 com.apple.WebCore 0x00007fff93d54c21 WebCore::HTMLTreeBuilder::constructTreeFromAtomicToken(WebCore::AtomicHTMLToken &) + 49
19 com.apple.WebCore 0x00007fff93d54bc8 WebCore::HTMLTreeBuilder::constructTreeFromToken(WebCore::HTMLToken&) + 56
20 com.apple.WebCore 0x00007ffKnowing I have a back up and can restore if something goes bad, I would power off the Mac, wait a few seconds then power it back on.
Gatekeeper is in OS X Mountain Lion too. -
Hi,
I've exhausted all my search methods and still haven't fixed this issue. I have been disconnected from the internet for about 5 months up until now while continually using my MacBook Pro (early 2011) daily for work. Problems arose about a month and a half ago when I noticed the terminal would not open. I trashed the corresponding plist files as recommended by other websites and trouble tickets. Still no avail, the affected programs all seem to be original software that came with Mavericks. When I try to open any of them (Software Update..., App Store, Terminal, iCal, iTunes Store) nothing happens. The dock makes a space for the icon and then before anything even bounces it quickly closes the space again. I've tried opening the contents of the applications and running the root program directly.
Possibly other relevant information
Ran Repair Disk Permission on the Macintosh HDFound errors on drive and repaired them
iTunes will open, but the store in unresponsive (White screen)
Ran into issues copying files to Macintosh HD from an external USB driveError example "JX879.MXF is in use" and then it would cancel the copy while nothing else was open
At the same time of these issues my internal iSight camera no longer exists according to the system report
Upgrading to Mac OSX 10.94 Mavericks had no affect.
Reset the System Management ControllerHave a recent history of the computer behaving abnormally slow
Any information anyone could give me would be great. Thank you!Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
3.7.2 update App Store error (20) and manual download error.
I purchased 3.7 from App Store. App Store prompts to update to 3.7.2 but when I start the update I get errror "We could not complete your request. There was an error in the App Store. Please try again later. (20)"
I've tried several times over the past week with the same result.
Today I manually downloaded the admin update. But when I try to run it I get error "The version of Remote Desktop installed on this Mac must be updated through the Mac App Store."
Grrr. How can I resolve this?
Mavericks 10.9.2I have the same problem, I can't update mine, error 20.
You can try uninstalling ARD and then installing all again, this process will install the whole ARD updated.
You need to be sure you have the serial number (I think there is a serial for this one if you are in a company environment) -
TS2446 i can sign in apple ID but can not update app store and add new app
i can not update my app store and add new app
That didn't answer either of my questions.
What are you trying to sign into using Safari?
Did you change the email on your existing Apple ID or create a new Apple ID?
What "app button" are you talking about? -
10.8.4 Update - App Store - Waiting Problem?
I checked for updates last night and the App Store opened and said 10.8.4 was available. I clicked 'update' and it showed as 'waiting'. This morning, fifteen hours later, the App Store still shows 'waiting'. I am unable to log out or shut down. I get a couple differnent info boxes when trying, one says "OS updates must complete before App Store can quit, and the other says "Can not quit when updates are in progress". When looking at my switch, it doesn't appear data is being transfered. Any ideas would be greatly appreciated as I'm unable to log off so my wife can log in. I'm not at my machine but have kept my software up to date so I'm positive I'm running 10.8.3.
Thanks much.Doug in Alaska wrote:
Yes, I was able to download it but I didn't interupt the download...
A tip for the future. Instead of relying on the App Store for system updates, you can go here and get them directly, cancel them in the middle if the connection is too slow, and install them when it's convenient for you rather than the App Store. Moreover, you can choose to download and use the combo updater rather than the incremental version. The combo is larger but installs all the updates released since the original version of Mountain Lion, which can fix a lot of incipient problems. -
After new update app store says 2 apps are installed but they don't appear on screen
Phone issues required restore and sych and update of new phone - when completed 2 apps were missing from the screen. I found them thru 'search' and can use them on the phone that way. After checking to see if I could reinstall from App Store they were shown as 'installed'. Anyone else have this issue?
Phone issues required restore and sych and update of new phone - when completed 2 apps were missing from the screen. I found them thru 'search' and can use them on the phone that way. After checking to see if I could reinstall from App Store they were shown as 'installed'. Anyone else have this issue?
-
Do not update App Store purchased apps with an updating application!
Very important piece of info that I have learned through "trial" and error.
OK here is the deal...
If you purchase an application at the app store make sure that you never update any of those apps with a 3rd party updater (i.e. Mac Update Desktop)
I purchased DVDpedia from the app store and everything was working without any problems. A few days later I launched Mac Update Desktop and DVDpedia was in the list of applications that have an available update.
I selected the app and went ahead with the updating. Once the update was complete and I launched DVDpedia it had lost the connection to The App Store. It was now asking for a serial number to activate it. I am guessing that the new .app file or the pref file was changed to the version that is installed when you purchase the application outside of the App Store.
Long story shorter... I deleted the .app file and the pref file and had The App Store install it again and everything was back to normal.
But I just wanted to share this info with everyone so that you know not to update any apps from the App Store in any place other than the App Store.Thanks for the heads up I have not made any purchases yet (new machine last week) but will remember this post.
-
When trying to run a software update in 10.8.2 from the App Store I recieve the error - The operation couldn't be completed (NSURLErrorDomain error -1100.)
Any help would be appreciated.
Thanks
AnthonyI found the answer by looking over towards the right on this page...to the More Like This section.
The answer is that this indicates a server overload with Apple's App Store server. Give it some time and try again.
Here's the link where this was discussed:
https://discussions.apple.com/message/19553195#19553195 -
Hi all. After installing the latest 10.7.3 combo update, I can no longer update my Mac App Store apps. No updates show in the Updates tab but the apps in the Purchases tab show that an update is available. I've also verified this by checking the current version numbers.
Does anyone know what's going on?
Cheers
GaryGary ...
Try deleting the cache and preference file associated with the App Store.
Quit the App Store if it's open.
Go to ~/Library/Caches/com.apple.appstore. Move the Cache.db file from the com.apple.appstore folder to the Trash.
Now go to ~/LIbrary/Preferences. Move the com.apple.appstore.plist file from the Preferences folder to the Trash.
Launch the App Store. Try your updates...
~ (Tilde) character represents the Home folder.
For Lion: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library -
Payment Declined When Trying To Update App Store Free Updates
I have several updates on App Store on my iphone, these are on apps ive paid for that just generally need to be updated for free..
When i go to update them, it says payment declined on the card im using, yet i have a few pounds in my account and ive used the same card before, with the same details with no hassle. It's only recently it has started declining, yet it shouldnt even need to be taking a payment what so ever as updates are free! Ive even tried with another card and guess what, same problem!
Does anyone have the answer to this solution??Try this user tip: Help for Error 13
-
I can update other apps through the App Store, but not the App Store app, itself. When I tru to update, it asks for the password for the account of the previous user of the iPod. In the App Store settings, I have my current Apple ID and it is used for most apps when I update them. But not for the App Store app.
How can I update the App Store app, itself, so that it will use my current id instead of the previous user's id?
Tim
PS - I have been reading the forums and have tried the trick of exiting the App Store app and restarting it, but it does not help. It still wants to use the previous owner's account id.- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps.
Delete the app and then "purchase" the app with your account -
UPDATE APP STORE with REMOTE DESKTOP
Hi,
I have 2 labs full of IMac on LION. I would like to update the app store via remote desktop.
They all have the same user and password.
I dont want to download the package on my computer and send the package.
Is there a way by sending a unix command ?
There must be a way to get this automated ? I already read some tried with Automator, but I can't get this working well
Thanks to help me
NickHi Templeton Peck,
For softwares update,
I'm able to update via ARD with the command line : softwareupdate -i -a
But on many Macs, we have FInalCut X, Compressor and such kind of software that I MUST update through the APP STORE APPLICATION
I'm just trying to update automatically
Can you help me ?
Thanks -
How to update App Store apps using ARD?
I run a tech desk for a middle school with over 400 computers. I can use ARD to update all Apple OS updates, but cannot update all apps from the Apple App Store. So far, I can only see a method to do this at each individual computers, which is time consuming and can lead to errors. Is there a method, besides running Apple Server, that Apple Remote Desktop can perform updates for Apple Store apps?
Hi,
I did develop an Applescript that downloaded outstanding updates from the Mac App store, then placed it on the host machine and Launched it from ARD.
Worked fine when there was only one update, then it broke when there were two as the buttons moved around. I eveltually gave up as it was too much work trying to figure it for my small number of 'puters.
Regards,
Shawn -
HP Printer Software Update/App Store Update Issue
I recently had to reinstall Yosemite due to a stupid move on my part, but that is another story. Everything seemed to go well with the exception of an update in the App Store. In Update it says there is an update for the HP Printer Software 3.0 as well as Safari 8.0.2. Below that in "Updates installed in the last 30 days" those same two updates show as already being installed numerous times as I tried to correct the situation. When I hit "Update All", it shows a very quick display of the progress bar as though it is being downloaded but then those two updates remain as still needing to be updated. The icon for the App Store in the Dock continues to show a "1" indicating there is an update still available.
If these updates are already installed, how do I get rid if the same updates that show they still need to be installed?Try resetting the App Store and Clearing Cookies.
Reset Learned from Old Toad
Try re-indexing Spotlight.
Spotlight – Re-index
I have gotten the below to work for some updates, but not all.
Hide Update in Mavericks
App Store support. There is troubleshooting and a contact link.
Support
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