Updating app with Single Edition/Creative Cloud.
From my understanding, with the Creative Cloud version of the Digital Publishing Suite, you can do FREE updates, but you cannot have more than 1 magizine/issue? Is this correct? My plan would be to do updates every quarter of the year with new information, but I know I cannot afford the $499 month (we are a non-profit).
I'm completely ok with the old not being avaliable and being replaced with the new book.
You can not produce an app with multiple issues using CC DPS.
You can produce with it as many selfcontained single apps as you wish.
And you can update your apps already in iTunes Store with new binaries created in CC DPS.
If you replace one app with a new one chances are Apple will not object publishing a quarterly mag this way...
Similar Messages
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Updating App For Single Edition
My app in the App Store but I need to make a few changes. Since I am a single editon creative cloud subscriber, it seems as if I can't update the app that is already in the App Store. Is this true? I have to create a new app and submit it to Apple again?
If so, how do I delete my old app from the App Store?
ThanksYes, you need to recreate the app and submit it to Apple as an update.
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Genereate an android app with single edition ?
Hello to all
How to Build an Android application with DPS Single Edition?
I saw "Aquafadas solution" have the advantage of being able to generate Apps for any support, which makes sense!
But then, I'm trained, perfected for months on the DPS, but it is not simple for me to trainning Aquafadas again : - \, especially since I do not find it necessarily intuitive ... it is my opinion Personal.
Is there any other solution to generate an application on your iPhone or Android device with another tt the single Edition?! unless you go on the Professional or Entreprise solution??
Frankly, even for Adobe, I see they have a significant shortfall, even if they are generating app for "Free" for iPad only THAT, they should at least provide a winning formula for each device but that it is at least accessible to little companies, as do the AQUAFADAS solution as well.
To my knowledge the only way to generate it is to switch to formula DPS business or pro price completely unacceptable finally pay € 4,000 / year that's crazy!
A solution proposal?
PS. Sorry for my englishYou can’t. DPS SE is iPad only.
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Creating an app with InDesign (and Creative Cloud)
Help needed!
I have InDesign (through Creative Cloud) and want to create an app (i am also apart of the Apple Developer Program through our company). I have watched the informative video that takes us through all the steps ("InDesign Layout to iPad App"), but when i go to 'Folio Builder' there isn't a tab called 'Create App'). I dont know what i am missing, has this button changed to something else or has the process changed? I have been going through everything and i cant find the answer.
I have zero qualifications in creating apps (this first one is a muck-around to try out a few things i have learnt from watching videos and reading), but it was seeming quite easy through InDesign, before i got to this last step.
THANK-YOU!!!!!!!!!!!!!!Creating an app with InDesign requires downloading and learning the Adobe Digital Publishing Suite. The DPS forum is best place to learn what you'll need to do so I'm moving your question there.
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HT 1222 After Update App Problems ! Adobe Creative Cloud IllustratorCC
hello everybody, so i'm runing mavericks 10.9.2 and today afternoon i saw an update on app store .. made it and after the safari update ... my app Adobe Illustrator CC doesnt works well ... it open but when i click open file or new file it crashes .. what can be? here goes the error log
Process: Adobe Illustrator [3340]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 256 (17.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [200]
Responsible: Adobe Illustrator [3340]
User ID: 501
Date/Time: 2014-04-24 22:53:59.231 -0300
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: 3D253C09-FF06-439D-99C8-5BE65D94A148
Sleep/Wake UUID: C8DF9573-2140-4912-860D-1F8DF3C6B7F2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000101431000 [ 20.2M] r-x/rwx SM=COW /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.ControlPanel 0x00000001137de028 0x1137d8000 + 24616
1 com.adobe.illustrator.plugins.ControlPanel 0x00000001137de21f 0x1137d8000 + 25119
2 com.adobe.illustrator.plugins.ControlPanel 0x00000001137de990 0x1137d8000 + 27024
3 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e9053 0x1137d8000 + 69715
4 com.adobe.illustrator.plugins.ColorHarmony 0x00000001151d62ba 0x115134000 + 664250
5 com.adobe.illustrator.plugins.ColorHarmony 0x000000011515d02b 0x115134000 + 167979
6 com.adobe.illustrator.plugins.ColorHarmony 0x000000011515cf92 0x115134000 + 167826
7 com.adobe.illustrator.plugins.ColorHarmony 0x00000001151361b4 0x115134000 + 8628
8 com.adobe.illustrator.plugins.ColorHarmony 0x000000011513516d PluginMain + 301
9 com.adobe.illustrator 0x0000000100aba158 spEdgeCallPlugin(SPAccess*, char const*, char const*, void*, int*) + 152
10 com.adobe.illustrator 0x0000000100ab5423 SPCallPlugin + 99
11 com.adobe.illustrator 0x0000000100ab8066 SPSendMessage + 646
12 com.adobe.illustrator.plugins.ControlPanel 0x00000001137dec58 0x1137d8000 + 27736
13 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e102f 0x1137d8000 + 36911
14 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e03a6 0x1137d8000 + 33702
15 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e76c4 0x1137d8000 + 63172
16 com.adobe.illustrator.plugins.ControlPanel 0x00000001137e7c71 0x1137d8000 + 64625
17 com.adobe.illustrator.plugins.ControlPanel 0x00000001137d9990 0x1137d8000 + 6544
18 com.adobe.illustrator.plugins.ControlPanel 0x00000001137d921d PluginMain + 301
19 com.adobe.illustrator 0x0000000100aba158 spEdgeCallPlugin(SPAccess*, char const*, char const*, void*, int*) + 152
20 com.adobe.illustrator 0x0000000100ab5423 SPCallPlugin + 99
21 com.adobe.illustrator 0x0000000100ab8066 SPSendMessage + 646
22 com.adobe.illustrator 0x00000001006b6605 fxCallPlugin(SPPlugin*, char const*, void*) + 1573
23 com.adobe.illustrator 0x00000001008875bb NotifyOneOrAllPlugins(char const*, void*, bool, SPPlugin*) + 507
24 com.adobe.illustrator 0x000000010091f609 fxToolboxSetTool(_t_AIToolboxOpaque*, short) + 457
25 com.adobe.illustrator 0x00000001004e9088 ToolPaletteKey(CAIEvent const*) + 680
26 com.adobe.illustrator 0x00000001004744a1 CAIDocumentView::Key(CAIEvent*) + 1265
27 com.adobe.illustrator 0x0000000100486ed1 CAIExoAppEventHandler::DispatchKeyEvent(CAIEvent&) + 1441
28 com.adobe.illustrator 0x00000001003f6f9f CAIExoAppMacEventHandler::DispatchKeyEvent(CAIEvent&) + 223
29 com.adobe.illustrator 0x00000001003f6e85 CAIExoAppMacEventHandler::DispatchKeyEvent(unsigned short const&, unsigned short const&, unsigned long const&) + 197
30 com.adobe.illustrator 0x00000001003f6d35 CAIExoAppMacEventHandler::HandleForwardedEvent(dvaui::ui::OS_Event const&) + 293
31 com.adobe.dvaai.framework 0x0000000108496de4 -[OwlMacApplicationDelegate AdobeHandleWindowKeyDown:WithEvent:] + 68
32 com.adobe.owl 0x00000001064bfe1b 0x106489000 + 224795
33 com.adobe.owl 0x00000001064bfd4c 0x106489000 + 224588
34 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
35 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
36 com.adobe.owl 0x00000001064bb21f 0x106489000 + 205343
37 com.adobe.owl 0x00000001064a78e0 0x106489000 + 125152
38 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
39 com.adobe.owl 0x00000001064bb21f 0x106489000 + 205343
40 com.adobe.owl 0x0000000106564f60 0x106489000 + 900960
41 com.adobe.owl 0x00000001064a78e0 0x106489000 + 125152
42 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
43 com.adobe.owl 0x00000001064bb21f 0x106489000 + 205343
44 com.adobe.owl 0x000000010654c4c7 0x106489000 + 799943
45 com.adobe.owl 0x00000001064a78e0 0x106489000 + 125152
46 com.apple.AppKit 0x00007fff8930ebda forwardMethod + 122
47 com.adobe.owl 0x00000001064bb21f 0x106489000 + 205343
48 com.adobe.owl 0x00000001064a78e0 0x106489000 + 125152
49 com.adobe.illustrator.plugins.UserInterface 0x0000000115035bf8 0x114ffc000 + 236536
50 com.adobe.dvaui.framework 0x0000000108e235f0 dvaui::ui::UI_Node::UI_DispatchKeyboardEvent(dvaui::ui::UI_Node*, dvaui::ui::KeyboardEvent const&) + 496
51 com.adobe.dvaui.framework 0x0000000108e8d76d dvaui::ui::OS_Node::UI_DispatchKeyboardEventFromOS(dvaui::ui::OS_Event*) + 157
52 com.adobe.dvaui.framework 0x0000000108e98f0e dvaui::ui::OS_View::UI_DispatchPlatformKeyDownEvent(dvaui::ui::OS_Event&) + 126
53 com.adobe.dvaui.framework 0x0000000108e98a83 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 435
54 com.adobe.dvaui.framework 0x0000000108e988a6 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
55 com.adobe.dvaui.framework 0x0000000108e99b49 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57
56 com.adobe.dvacore.framework 0x0000000108768ef4 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 68
57 com.adobe.illustrator 0x0000000100489a52 DroverErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function 0<int>) + 66
58 com.adobe.dvacore.framework 0x0000000108768f8c void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void >(boost::function0<void>, bool*) + 140
59 com.adobe.dvacore.framework 0x000000010876aafd void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125
60 com.adobe.dvaui.framework 0x0000000108ea6aca -[DVAMacContainerView keyDown:] + 122
61 com.apple.AppKit 0x00007fff8931065b -[NSWindow sendEvent:] + 1843
62 com.adobe.owl 0x00000001064bfaca 0x106489000 + 223946
63 com.apple.AppKit 0x00007fff892b1c42 -[NSApplication sendEvent:] + 3395
64 com.adobe.dvaui.framework 0x0000000108e9e28e -[DVAMacApplication sendEvent:] + 622
65 com.adobe.exo.framework 0x00000001097f0480 -[ExoMacApplication sendEvent:] + 544
66 com.apple.AppKit 0x00007fff89101b89 -[NSApplication run] + 646
67 com.adobe.exo.framework 0x00000001097efeb8 exo::app::OS_AppBase::RunEventLoop() + 56
68 com.adobe.illustrator 0x0000000100488195 CAIExoAppImpl::RunEventLoop() + 21
69 com.adobe.illustrator 0x000000010042e74c CAIApplication::RunApp() + 396
70 com.adobe.illustrator 0x0000000100419a57 main + 135
71 com.adobe.illustrator 0x0000000100002c94 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a8cb662 kevent64 + 10
1 libdispatch.dylib 0x00007fff890d243d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff890d2152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff904cbfb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff904cbfb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8a8ca716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff904c9c3b _pthread_cond_wait + 727
2 com.adobe.AGM 0x0000000103894dcb 0x103552000 + 3419595
3 com.adobe.AGM 0x000000010389587d 0x103552000 + 3422333
4 com.adobe.AGM 0x00000001038ab8a8 0x103552000 + 3512488
5 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 5:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8a8c6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a8c5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff92f38fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff92f385e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff92f37f25 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8be03967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8be0376b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8a8caa3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8613edc0 nanosleep + 200
2 libsystem_c.dylib 0x00007fff8613ecb2 usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool 0x000000011649a723 0x116442000 + 362275
4 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8a8c6a56 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011649b077 0x116442000 + 364663
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff904cbfb9 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8a8caa3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8613edc0 nanosleep + 200
2 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011557cd38 ScObjects::Thread::wait(unsigned int) + 56
3 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011556510e ScObjects::BridgeTalkThread::run() + 174
4 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011557c8f5 ScObjects::Thread::go(void*) + 165
5 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8a8ca91a __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000011e1c61a1 0x11e1ae000 + 98721
2 ServiceManager-Launcher.dylib 0x000000011e1c54bc 0x11e1ae000 + 95420
3 ServiceManager-Launcher.dylib 0x000000011e1c455e 0x11e1ae000 + 91486
4 ServiceManager-Launcher.dylib 0x000000011e1c45cc 0x11e1ae000 + 91596
5 ServiceManager-Launcher.dylib 0x000000011e1bf1c4 0x11e1ae000 + 70084
6 ServiceManager-Launcher.dylib 0x000000011e1bfbde 0x11e1ae000 + 72670
7 ServiceManager-Launcher.dylib 0x000000011e1bfaeb 0x11e1ae000 + 72427
8 ServiceManager-Launcher.dylib 0x000000011e1c324e 0x11e1ae000 + 86606
9 ServiceManager-Launcher.dylib 0x000000011e1c3392 0x11e1ae000 + 86930
10 ServiceManager-Launcher.dylib 0x000000011e1c314d 0x11e1ae000 + 86349
11 ServiceManager-Launcher.dylib 0x000000011e1c30c6 0x11e1ae000 + 86214
12 ServiceManager-Launcher.dylib 0x000000011e1b17d6 0x11e1ae000 + 14294
13 ServiceManager-Launcher.dylib 0x000000011e1b59c5 0x11e1ae000 + 31173
14 ServiceManager-Launcher.dylib 0x000000011e1c3d2c 0x11e1ae000 + 89388
15 ServiceManager-Launcher.dylib 0x000000011e1c5e63 0x11e1ae000 + 97891
16 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
17 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
18 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8a8c6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a8c5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff92f38fc5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff92f385e9 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff92f37f25 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff892ae16e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff904c7899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff904c772a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff904cbfc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff904cbfb9 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8a8cae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff904c8f08 _pthread_wqthread + 330
2 libsystem_ -
Updating app with different creative cloud account
This question is about an existing single folio app which is already published and is now to be updated. Unfortunately the app was uploaded into the app builder from a creative cloud we don't have access to anymore, so we would need to use our "new" creative cloud to load it into the app builder and then into itunes. is this possible or do we have to publish a new app?
the itunes account is the same, of course.As long as you use the same certificates and iTunes account, you can rebuild the app with a different CC account and submit it as an update to an existing app.
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Yesterday, I updated to Adobe Creative Cloud 1.8.0.447. I found that after the update, both Premiere Pro CC (2014) and Premiere Pro CC are not ready transparency layers and alpha layers correctly. I have some lower third logos that I use on multiple projects and they are showing up more opaque than they should. Additionally, I have an export preset that uses a watermark. This watermark is showing up more opaque than it should too. I have checked both graphics in After Effects with the new Creative Cloud update and all graphics look fine. It seems to be an issue that is isolated in Premiere. The issue only happens when there is a video layer underneath the graphics. When the graphics are viewed with no video layer underneath, the transparency looks as it should. I have attached a few images showing the problems. They show graphics with and without video layers beneath.
I was able to resolve the issue by going into File>Project Settings>General and changing the Render from GPU Acceleration (OpenCL) to Software Only. It appears there is an issue with the AMD FirePro D500 graphics card. I was told by a call tech at Adobe that there are issues with the D300, D500, and D700 Graphics cards. However, I have an Intel Iris graphics card on my MacBook Pro and was having the same transparency issue. So, I'm skeptical that the issue is just with the graphics card. The transparency issue did not start on BOTH computers until the latest CC upgrade. For now, the Software Only renderer option fixes the issue. I hope to see a fix in the next CC update. FYI: The Renderer needs to be changed to Software Only in both Premiere Pro Project Settings and Media Encoder Preferences.
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I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?
What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
*http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache -
Hello , can you with a single account creative cloud , install on two computers ? (The one from home and one at work)
This will avoid me lugging around my mac, sorry for my english.
Margaux, photographerYes, this has been allowed with Adobe applications going back many years. A program such as Photoshop can legally be installed and activated on two computers at a time for the use of the single licensed user. You can't install legally on your own and a friend's computer for use by the two different people. Prior to Creative Cloud, there was an unwritten limit on how many times a given application could be activated, but there is no longer such a limit under CC. That means you could theoretically install on three or four computers, activating only two at a time, and then deactivating one or both before activating on another computer.
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Problem with login on creative cloud app for windows.
Hi everyone.
Since yesterday I am having problems logging in at Creative Cloud on my windows desktop. I insert the user + password and after a few seconds i receive a message that I just logged off, without event logging in first.
Here is a screenshot.
Translating from portuguese, it says:
"you logged off"
"Login to continue"
In other words: I am unable to login, and I receive this weird messe like i had just logged off.
Please help.Hi Ronaldo,
If you are continuing to experience difficulties with being unable to sign into the Creative Cloud desktop application then please see Unable to sign in to Creative Cloud after latest update - http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html.
Thank you for posting on Adobe Forums. -
2014.1 App Updates Not Showing Up in Creative Cloud
Hi,
Not all the 2014.1 App updates showed up in my Creative Cloud Application: only Dreamweaver 2014.1 and Edge Animate 2014.1 showed up. I've installed the Application Update for the Creative Cloud App, restarted the app, and no success. I've quit and relaunched the app. They don't show up.
MacBook Pro
Retina, 15-inch, Late 2013
Software OS X 10.9.5 (13F34)
Any assistance would be appreciated.
Thanks,
A.Hi amcallisterocad,
We would like to inform you that application except Dreamweaver, Edge Animate, and Muse would not show version as CC 2014.1 in Creative Cloud desktop app. However, if you go in the app menu then about app, you should see latest build there.
Eg.
Launch Photoshop.
Go to Photoshop menu> About Photoshop.
Check the build there.
Please let us know if there is anything else that we can be of help to you.
Thanks,
Atul Saini -
Hi everyone, i´ve a problem with the app-section of my creative cloud.
Hi everyone,
i´ve a problem with the app-section of my creative cloud.
There is a download-error and i dont know what to do. It asks me to repeat the try but then nothing happens.
The Internet Connection is stabil. The Cloud is running on a mac.
Do u know what to do? Thanks a lot.Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I have bought a single App Premiere Pro in creative cloud and installed and downloaded Premiere Pro, but the App will not launch.
Hi There,
We would appreciate if you could provide us the below mentioned information so that we can assist you appropriately.
OS Version:
Have you used Premier Pro as trial before?:
Error message/screenshot<if any>:
Thanks,
Atul Saini -
How can I know about the latest updates / versions which when available for all the CC products, without having to install and check it with the Desktoip Creative Cloud Application ?
Thanks for looking into this Jeff!
I work with an Inventory module software and is responsible for software detection across several computers. Once an updated version comes up, I update our database with latest software details to get it detected if installed on any machines.
The problem tracking updates with Desktop Creative Cloud Software are;
1)We have to have it installed with the CC applications in-order to get the notification of the latest updates and have to check everyday.
2)Only relates to the latest updates, so in-between we may miss a prior update unknowingly.Hence, the remote machines having those updates may not get detected with the software version update which would create problem in reporting.
3)For all CC products, there is no base or previous updates available for installation if we miss one.
I went through the Adobe Products Update pages [Product updates] which holds good when it comes to Acrobat and Reader software which I follow to track down any newer updates but this is inconsistent when it comes to CC products like in After Effects CC, Dreamweaver CC etc...
So overall to be very specific, is there any one channel I can follow to get the notifications only for the updates on CC products and then may be I can rely on Desktop Creative Cloud for installation if not available anywhere like in product update pages of Adobe ?
Regards,
Subrat -
Apps tab missing from Creative Cloud Desktop
Hello and thanks in advance for any help you can provide.
I'm running Creative Cloud on Mac OS 10.9.5. A couple days ago I updated several of the apps through the Creative Cloud Desktop app in the menu bar. The apps updated and they all seem to run fine, but now the Apps tab is missing altogether from the CC Desktop Window, and it's even missing from the CC Desktop preferences. (Please see the screenshots.) Also, when I click on the "Install Adobe Apps" button in the CC Desktop window, nothing happens.
I've un-installed -> re-downloaded -> re-installed CC Desktop several times, along with trying some of the other troubleshooting suggestions I've found here on the Adobe site, such as:
restarting the computer
logging out of CC Desktop then back in again
deleting the opm.db file
deleting the CoreSync folder
deleting the AdobeAAMDetect plugin
Nothing seems to fix it. As I mentioned, the applications all seem to running fine, but I'd like to know that CC Desktop is functioning as intended and keeping me up to date. Any other suggestions?
Thanks again...I had this issue. And went through to chat with customer support. I have my apps panel once again. Transcript is below if you want to follow what I did.
Linci Mary: Hello. Welcome to Adobe Technical Support.
Linci Mary: Hi Thomas
Thomas Shambler: Hi there. My 'Apps' tab seems to have disapeared from Adobe CC desktop.
Linci Mary: As I understand you are unable to access the Apps tab of the Creative cloud as it keeps spinning, Is that right?
Thomas Shambler: On a windows machine. Have updated the app, re-installed, signed-out, signed in.
Thomas Shambler: Nope. there is no 'Apps' option even there...
Linci Mary: Thank you for confirming.
Linci Mary: I will be glad to check and help you with this issue.
Thomas Shambler: I put a screenshot up in one of the community forum.
Thomas Shambler: https://forums.adobe.com/thread/1648803?sr=inbox
Linci Mary: Okay
Linci Mary: Thank you for the information
Linci Mary: Lets try uninstalling and re-installing
Linci Mary: Please navigate to C:\Program Files (x86)\Common files\Adobe
Thomas Shambler: Done.
Linci Mary: Let me know if you can see AAM Updater , OOBE folder, Adobe application manager folder
Thomas Shambler: Yup. See all of them.
Linci Mary: Delete them
Thomas Shambler: Says OOBE folder is in use. But CC is not open.
Linci Mary: Open task manager
Thomas Shambler: Open
Thomas Shambler: Adobe IPC Broker, Adobe Reader and Acrobat Manager, and Adobe Update Service are the only tasks related to CC.
Thomas Shambler: Ah. Ended those tasks. OOBE folder is now deleted.
Linci Mary: End all the Adobe related processes
Linci Mary: Okay
Linci Mary: Perfect!
Linci Mary: Now navigate to C:\Program Files (x86)\Adobe
Linci Mary: Let me know if you can see Adobe Creative Cloud folder.
Thomas Shambler: Nope. I do not see a CC folder.
Linci Mary: Okay
Linci Mary: Press windows key+ R to open run window
Linci Mary: Type %localappdata% and hit enter.
Thomas Shambler: It opened AppData > Local folder
Linci Mary: Open the Adobe folder
Linci Mary: Delete the AAM Updater , OOBE folder.
Thomas Shambler: Deleted.
Linci Mary: Okay
Linci Mary: Please click on the below link to run the cleaner tool :
Linci Mary: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-0/accordion-item-par/proce dure/proc_par/step_0/step_par/download/file.res/AdobeCreativeCloudCleanerTool.exe
Thomas Shambler: Right. At the "Choose from one of the following options to clean up:" window.
Thomas Shambler: 1. All, 2 Flash Player, etc.
Linci Mary: 1. Please type E for english and then hit enter.
Linci Mary: 2. Please type Y to confirm and then hit enter.
Linci Mary: 3. Please type 3 and then hit enter. (Creative Cloud and CS6)
Linci Mary: 4. Please type 1 and then hit enter. (Creative Cloud Desktop app /Adobe Application Manager)
Thomas Shambler: "Adobe Creative Cloud Cleaner Tool completed successfully"
Linci Mary: Okay
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Linci Mary: Please click on the below link and re-install the creative cloud desktop app:
Linci Mary:
Linci Mary: https://creative.adobe.com/products/creative-cloud
Thomas Shambler: "Initializing Installer"
Linci Mary: Okay
Linci Mary: Please let me know the status of installation for every two minutes.
Thomas Shambler: "Downloading Creative Cloud desktop"
Thomas Shambler: "Downloading Creative Cloud desktop"
Linci Mary: Okay
Thomas Shambler: 'We've encountered the following issues: Creative Cloud desktop failed to install. (Error code: 50)
Thomas Shambler: Did not work.
Linci Mary: This issue occurs due to conflicting process running in the background.
Linci Mary: Please open task manager and check once
Thomas Shambler: Only think that is open is "Adobe IPC Broker" and Adobe Update Service"
Linci Mary: Open Task manager, select Show processes from all users.
Linci Mary: Yes delete them
Thomas Shambler: Adobe IPC Broker just popped up, after ending the task
Thomas Shambler: ended task - it started up again
Linci Mary: Okay .
Linci Mary: Try installing CC desktop application.
Thomas Shambler: Downloading.
Thomas Shambler: Same error.
Thomas Shambler: Adobe IPC Broker task seems to originate from this folder: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC
Linci Mary: Navigate to C:\Program Files (x86)\Adobe
Linci Mary: Let me know if you can see Adobe Creative Cloud folder.
Thomas Shambler: Yes. I do see it.
Linci Mary: Delete it
Thomas Shambler: It says the folder or a file in it is open in another program.
Thomas Shambler: Only thing I can think of, is that whenever I end the "Adobe IPC Broker" app, it re-starts.
Linci Mary: In this case I request you to restart the system and try
Thomas Shambler: Nothing else is open.
Thomas Shambler: Alright. Will restart.
Linci Mary: Okay
Linci Mary: Sure
Linci Mary: I'll will keep this case as open if you have any further issues please contact us back.
Linci Mary: Is there anything else I can help you with?
Thomas Shambler: Ok. Let's see what happens.
Thomas Shambler: Thanks for all your help. Hope this resolves the issue.
Linci Mary: Thank you
Linci Mary: I certainly appreciate your patience in this process.
Linci Mary: Thank you for contacting Adobe. Good Bye.
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