Updating Apple Store App

I cannot update the Apple Store App as it is calling for an old Apple ID which I no longer use. I cannot delete the App as it is an Apple installed App. Without deleting it I do not know how to get around this and update it.

hawghead wrote:
It seems to be one of the pre-installed apps as it does not "jiggle" and have an x in the top left as other apps do in order to delete them. It is the app with an A and a circle around it. I do not have deleting apps disabled and have had to deleter others and reinstall them with the correct Apple ID. They have not given me any issues but this app will not delete.
None of the pre-installed iOS apps ever get an 'update' option, other than the iOS update itself. Phone, Notes, Mail, Messages, Photos, Camera, App Store, iTunes Store; none of these ever get individual updates.

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I had to change my email for my apple account on my iPhone 4. when I go to add an app or update an app it shows the old email.. so I can't delete apps for this to work becuz I would have to delete my apple store app and it won't let me

I had to change my email for my apple acct on my iPhone e 4. When I go add an app or update an app the old apple email comes up. I can't delete an apple store app. So how do I refresh the apple store app?

Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe

How do I sort out 'Apple ID disabled for security reasons' after I had my old Email address and password erased but still showing ?? now I can't access my apple store Apps updates with new email address and password??

How do I sort out 'Apple ID disabled for security reasons' after I had my old Email address and password erased but still showing ?? now I can't access my apple store Apps updates with new email address and password??

You might try contacting App Store Support: http://www.apple.com/support/mac/app-store/

Or download updates from the apple store app on my iMac

my apple store does not work properly can't click on anything or download updates from the apple store app on my iMac or download updates from the apple store app on my iMac . it does not do anything???????can anyone help ??

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Latest Apple store app update stuck on installing.

iPhone 4 3 G. I have tried reset, turning off phone.. pausing, nothing works This has said "installing" for days now, maybe a week. I can still search and download other apps, but the apple store app itself is stuck. Any help for me? I have searched the for answers, but all are out of date, and similar but not quite the same. ( by reset, I do not mean factory reset, I mean using both buttons to shut down and letting it restart) Thanks

It seems you are stuck because this is one of the many bugs

HT203253 How can I reinstall The Apple Store App?

I have MacBook Air 13.3 Mid 2008, suddenly the Apple Store App stopped working properly. It could lunch and display apps in apple store and even accept purchase and installation process but never succeeded. It would kept on loading until I quit it! So I thought if I uninstall and run software update it will come up again, but unfortunately it didn't show up. I have been told to reinstall the system by holding down "Command + R" keys upon restart. I did that severally but it pops up login window instead of the menu list for installation guide.
Any idea will be appreciated.

You will have to reinstall Lion.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Apple store app using location in ios7.1 even when not launched

Just updated to iOS7.1 on my iphone. SUDDENLY the location icon on my menu bar remains on and is showing active use of location (under settings..... privacy.... location..... )... APPLE STORE is turned ON for location services..... but it is showing as ACTIVELY using location (battery life and phone resources) despite the app not even being launched
My fix? Turn off LOCATION services for APPLE STORE APP... and the location icon goes away.
Closing out the app manually DOES NOT stop the active use of locaiton services BY THIS APP.
Only app acting this way since change to iOS7.1
Is this affecting other people the same way?

I do, but the same was happening with earlier iOS versions. I think its due to system services using location, like for traffic, cell network search, etc. For me they typically go away after 10 or so minutes, so I left the ones I think may be useful on, but if you turn location off for system services then you shouldn't get the intermittent location querying at all.

Why is the Apple Store App not optimized for iPhone 5?

You would think that the Apple Store app would be optimized for iPhone 5 4inch screen? Isn't this an APPLE PRODUCT. Come on let's get an update!!

You're not addressing Apple here, and any attempt to do so makes you look foolish. We're users here, just like you.
Here's where feedback to Apple goes: http://www.apple.com/feedback

Could someone post some screenshots of the Apple store app?

Would someone with an iPhone/iPod touch please be kind enough to post some screenshots of the Apple Store app.
I've been googling for some screenshots, but only a limited selection are available and they are not at actual size.
Here are the screens I need:
Main front screen
Product Page (if possible of more than one product)
Photogallery on a product page
Information section on a product page
Category page
If possible, if the full content of each page could be posted.
The Apple store app no longer works on my iPod touch, otherwise I could do it myself.
Thanks for any help that can be offered.
Or if anyone knows how I can access the Apple store content on a desktop, that would be even better. I still need to see all the content in mobile screen size format, but it might be possible to resize my browser to emulate this?

Try downloading and reinstalling the Mac OS X 10.6.8 Update Combo v1.1 updater. It just may reinstall App Store for you.

I can't figure out how to use my Apple Store gift card in the Apple store app

I received and Apple store gift card (not iTunes gift card) and loaded it into passbook. When I use the Apple store app on my iPad, I don't see an option to use the Apple store gift card as a payment option. Any suggestions?

What happens when you go to Settings>iTunes and App Stores and tap on the ID and sign out of existing one and ithen sign into the new one?

How do you remove credit card info from apple store app on ipad?

Is there a way to remove my credit card info on the apple store app on iOS? There is no option for none. I don't mean from iTunes I have a gift card on file in iTunes.

Do you mean the App store? Both iTunes and the App store use what ever is set up on your appleID, be it credit card or iTunes card. Its the same account.

Error while using apple store app for purchase

Hi,
I was using an apple store apps to make the purchase at irvine spacktrum apple store, I bought a PNY USB Flash Drive 8GB using the apps to make the payment. Some how it was giving me errors when the apps asked my 3 digits credit card security number, so I call the sales rep at the store, he saw the same error and he said there might be error issue with the server, so I gave him the PNY for the purchase, he scaned it with his sales device and swiped my credit card.
But just now I look at my Wells Fargo account and I'm seeing 5 of the same transections but then I only make ,1 purchase.
I wish you could fix this issue with my bank, or I will dispute the 4 transaction with the reason of multiple charge over a purchase.
I wish the apple store app can be fix, if there is an error do not takes somebody's money, that way people will trust the app to make the purchase in store.
My reciept number is *R1466574228*
Thanks
Buddy Liem

I've also been trying this for several hours. I get to the point of choosing between the 16GB and 32 GB phones (so, after it has validated my eligibility with at&t and determined the correct pricing) and it just displays a pop-up that says "Error" (no further explanation). Color me completely unimpressed.
Message was edited by: Just J

Why or how can I download the Apple Store App for my windows 8 mobil phone

I want to download the app for apple store to my windows phone, I find it really confusing that my computer which supports windows 7 home premium can download apple store app and my phone with the newer windows software cannot, why and it not why not make sure that it is known before people upgrade or change to the newer phone

You can't. The Apple Store app is for iOS devices and is not available for Windows Phone, nor can any other iOS app run on your Windows Phone. You'll have to use whatever web browser your phone provides if you want to shop the Apple Store. And no, there is no Apple Store app for Windows on a computer either. Perhaps you're thinking of iTunes and the iTunes Store?
Regards.

HT4461 how to download non-Apple store apps on iMac 10.8

How to download non-Apple store apps on iMac 10.8. I want to transfer photos from a Samsung Galaxy S4 to the iMac.

If your Mac is not allowing you to download 3rd party apps that are from a source other than the Mac App Store, it is likely the security setting in System Preferences. Go to Sys Prefs/Security & Privacy/General and set the download options best for you. You will likely find the download options grayed out. You will need to click the padlock below and supply your admin password to unlock the preference pane.

HT201209 Can we redeem purchase apple merchandise via the Apple store app using iTunes voucher credit?

Can we redeem purchase apple merchandise via the Apple store app using iTunes voucher credit?

Sorry I didn't word this correctly. Can we purchase apple merchandise via the Apple store app using an iTunes voucher credit? For example I have $20 credit in iTunes and want to purchase an apple product via the Apple Store App.

Updating Apple Store App

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