Updating apps issue (3/26/2015): verified work-around
If you have the issue where the App Store on your iOS device is displaying an OPEN button rather than an UPDATE button, here is the current work-around. Thanks go to "jguchte2" from the following topic https://discussions.apple.com/thread/6593179?start=15&tstart=0
jguchte2 wrote:
"Force-close the App Store app
Open the App Store app
The app starts at the tab "Featured"
Now comes the tricky part: press the "Updates" tab and immediately the "Update All" button. Apps should now be updating."
In addition, I myself have found the following...you need to let at least one app update completely for the issue to clear. If you have multiple devices, you need to do the same procedure for each device. Clearing it on one device has NO effect on other devices you may have, despite logging out/logging back in to your App Store account.
Well, despite this work-around initially working, the App Store and it's problem with updating apps has once again returned after working for about 1/2 hour. I'm not going to fool with this anymore as it seems to be totally on Apple's end. If I need an app updated, I'll do so through iTunes and sync the updated app over to the device.
Hopefully, Apple will resolve this in a decent time frame.
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Can't update Apps. Wants me to verify old Apple ID that no longer exists.
This is really annoying. . . I go to update my apps in my iPad & iPhone but when I go "Update All" it asks me to sign in with my old Apple ID (that email address no longer exists). Even if I put in the old password associated with that old ID it tells me I need to verify that Apple ID and that an email has been sent to that old email address (that no longer exists!). It's crazy as I have not used that address for years and two years ago I associated that old ID with my new email address, but I couldn't change my Apple ID to reflect my new email address so it just kept the old address but my receipts were being sent to the new email address. .. confusing, but it worked. Now I have a @me.com address and an Apple ID that utilises my @me.com account, but even when I sign out of iTunes/App Store and sign back in with my new Apple ID, I cannot update apps. . . I can purchase news apps, but I can't update anything.
I'd really like some help here. I have gone to the Apple ID webpage and tried to log in to the old address in order to delete it or whatever but when I do it says it is trying to verify that email address (which it can't as it no longer exists), so when I option to put in another email address for it to send the verification to (my @me.com account) it says "You cannot create an Apple ID using a MobileMe account. If this is your email address, it is also your Apple ID.". . . . . yes, I know that is my Apple ID. . . that;s the one I want to use. If anyone can tell me how to get rid of the old Apple ID/email address I'd be very grateful.karinac73 wrote:
This is really annoying. . . I go to update my apps in my iPad & iPhone but when I go "Update All" it asks me to sign in with my old Apple ID (that email address no longer exists). Even if I put in the old password associated with that old ID it tells me I need to verify that Apple ID and that an email has been sent to that old email address (that no longer exists!). It's crazy as I have not used that address for years and two years ago I associated that old ID with my new email address, but I couldn't change my Apple ID to reflect my new email address so it just kept the old address but my receipts were being sent to the new email address. .. confusing, but it worked. Now I have a @me.com address and an Apple ID that utilises my @me.com account, but even when I sign out of iTunes/App Store and sign back in with my new Apple ID, I cannot update apps. . . I can purchase news apps, but I can't update anything.
I'd really like some help here. I have gone to the Apple ID webpage and tried to log in to the old address in order to delete it or whatever but when I do it says it is trying to verify that email address (which it can't as it no longer exists), so when I option to put in another email address for it to send the verification to (my @me.com account) it says "You cannot create an Apple ID using a MobileMe account. If this is your email address, it is also your Apple ID.". . . . . yes, I know that is my Apple ID. . . that;s the one I want to use. If anyone can tell me how to get rid of the old Apple ID/email address I'd be very grateful.
I appreciate exactly where you're coming from. I've been fighting a similar battle for some six months now and I've finally given up. The problem is that, contrary to the semantics on the Apple ID management page, your up-to-date email address is not the primary address. The ID name is the primary address and what's alleged to be primary is actually secondary. I learned this the hard way when I was trying to fix an issue with a very old ID that did NOT have an email address as a name. I changed to to reflect the (old) address and I made matters worse and I can't go back!
In my case, I have a whole slew of free apps on the old ID and maybe US$40 or US$50 worth of paid apps. Little by little I'm deleting the free apps and obtaining them again with the current ID. When I finish that, I'll probably bite the bullet and pay again for the other apps. -
3 Major issues:
1. Application updates don't work really, because it's considered a new App.
2. You get charged for every update (whatever you paid before, you pay again)
3. App store has no recognition that you already bought the apps.
...Although this could be something totally different:
I recently changed my credit card info (But not my apple account info or email address).
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Easy Wi-Fi for AT&T iPhones is a free app that I downloaded a while back. I get notifications on my iphone & itunes that there is an updated version (3.0) available. However, if I try to update on the phone it says the item is currently being modified please try again later. If I try it on itunes, the program states that I currently have no programs available for updating , even though I have an alert down at the bottom of the screen indicating I do.
I am afraid to try and download this individually as it is no longer a free version as it was when it was introduced. I don't use it enough to make it worth the $2, but I do use it.
Besides just deleting it altogether to stop the alerts, does anyone else have any suggestions? -
Updating app's on other mac not working
Hi, hopefully anyone can help!
I'm using a minimac as base for itunes media and library. Next to that i use my macbook pro to play and organise this by using the library on the mini.
This all goes well for the music but not for the mobile app's. I can not find a method to update or download a new app on my pro and send it to itunes media on the mini.
I hope this information is sufficient to give me some tips.2 possible solutions i can think of, 1 is to go to the 'Purchased' tab on iTunes store and just redownload the app, 2 is to connect the Macs across your home network and drag and drop to .ipa file to copy it across
Hope this helps -
Vista - Updating iTunes Library Error, Freeze, Blue Screen - Work Around?!
I may have a solution & partial root cause for the "Update iTunes Library" freeze / blue screen issue.
Details:
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Solution? (for me anyway)
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- I was working with system commands that required administrator authorization. So the system prompted me, as it does everything, and I was granted them. Was this key? I don't know.
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When I restarted iTunes, it started to update the iTunes Library and this time it completed successfully.
Not taking anything for granted, I did a shutdown/restart to make sure it was clean.
- I did run into a blue screen AGAIN at shutdown. But this time it rebooted clean and iTunes has been running perfectly for 3 days.
I hope this helps someone!
JohnnyHo
Dell XPS 600 Other OS Vista 32-bit, Pentium D Dual Core 3.2GHzwhat numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're just seeing a flash of a blue screen, we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
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Yesterday 9/11/13, Apple presented me an update to my printer software for my Artisan 835. Now it on
See this thread: https://discussions.apple.com/thread/5233149
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Hi everyone I'm Mohammad and I'm new here.
I have sony xperia z3 compact and after I upgrade it to lollipop the auto-update apps over wi-fi didn't work! and no notifications for updates at all !
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All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien -
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My issue is more with my apple i.d. than with my devices, which are an ipad 3 and an iphone 4 (will be upgrading soon). A few weeks ago, an icloud message popped up asking for my password. When I entered my password, it didn't work. I tried my password in several other places and it wasn't working, so I went into iForgot and changed it. It still wasn't working, so I tried changing it again, still no luck. This cycle continued for some time, recreating my apple id password over and over. I am using the same apple i.d. that I was before, but I had to change my gamecenter id, losing access to some games. My biggest concern is that I can get into the app store to see my account, but I can't update apps on either device. It doesn't say that I have the incorrect password, try again. It just does nothing. When I look at my account settings, I see that there is a password already in place (a previous password, can't see the digits, only the number of characters), but it is not the new one I created. When I try to put mine in it just reverts back to the old password, still leaving me unable to update my apps. About a week after this started, my wife and I noticed a dollar charge to our itunes account that we didn't do, we investigated and found out that my itunes account had been hacked. Apparently, the scam works when a small charge goes through and then once it does, much more is spent on itunes. I took my card off file and am waiting to get my apps updated, before I enter a new one. There are numerous issues happening and I'm not really sure where to begin. Any suggestions would be helpful.
Hello bcHarrisburg,
Thanks for contributing to the Apple Support Communities.
It sounds like you haven't been able to log into or use certain Apple services that require an Apple ID.
I have a few troubleshooting resources that can help, although if it appears that your account has been compromised, this article suggests contacting Apple Support:
Security and your Apple ID - Apple Support
If you believe your account information has been compromised, visit My Apple ID to change your password immediately. If you need additional help, contact Apple Support.
For more help with sign in issues, you can find some tips in these articles:
iCloud: Account troubleshooting - Apple Support
FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support
All the best,
Jeremy -
My Ipad2 worked perfectly before ios6 upgrade. It now freezes occasionally and I have to reboot to get it to work. Also the WSJ app will now freeze if I try and run one of their videos that is imbedded in the article. My only work-around is to stop (press done) before the end of the video or I have to do a total reboot. The problems remind me of Windows ME . Will Apple resolve these issues or become more like Microsoft. Hopefully there will be a restore button in the future like Microsoft was forced to do because a lot of upgrades are just terrible. Am I crazy or are there other people having the same issues with ios6, or could this just be a coincidence and my ipad2 is starting to fail just when ios6 arrives ?
I know this will not help but, the bluetooth headset I purchased for my wife works great and it pairs with our car and our sound bar in the livingroom (Motorola Droid Razr) 98.72.16.XT912.Verizon.en.US
However I did not upgrade over the air but from a android web site and placed it on my external sd card. I believe this made the difference in why we had no issues and upgraded functionality has been great.
Please note when I mention these bluetooth devices I mean the Razr connects with no problems.
It also had no internet issues and none of the problems others have complained about in other threads.
unfortunately when you say thousands have these issues I cannot say that is accurate. The hope is when large numbers of owners have updated to the Jelly Bean and are complaining inmase then Motorola will issue a patch to verizon to get out to the affected users.
Of course now that Google owns Motorola Mobility and has laid off loads of workers it may never issue an os patch. -
Hi Guys - for a few days I have been having problems downloading and updating apps on my iPad and iPhone. The message cycles between waiting and downloading then eventually says unable to download app. Sometimes after many attempts it wil eventually work. I tested it on an old iPhone 3G and got the same problem so it is not an iOS 5 issue. My WI-FI connection is working fine. I was wondering if this is an App Store problem? Anyone else in the UK having this problem?
Hi John
iTunes Support wasn't of any use to me.
I have also been having another problem - with BBC iPlayer and other video streaming not working due to insufficient bandwidth, despite my overall download speed being consistently around 50Gb. This is also affecting AppleTV downloads
I am using Virgin Media as my ISP, and was wondering whether you do as well. This might be the common thread.
-Bernard -
My Apple ID was changed. It works fine on my IPad mini, my MAc and in Itunes Store, Yet when I try to update apps on my IPAD 1 I am asked to enter a password for the old ID user name which appears in the pop up window. When It still askes for the wrong ID data. I have uodated it in settings, and I have logged ontht the account to verify that it still works properly and it does. I reboot the IPAD and then attempt to update apps again but it still asked for the Old ID password and still shows the old ID username. The dame thing refuses to recognize my new Apple ID data. This is making my older IPAD unuseable.
You cannot change your Apple ID. You can get a new one if you want, but all of your Apps and media are linked to yoru old Apple ID. And no, Apple won't transfer your old ID purchases to yoru new ID.
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Happy to have been of help. Hope all goes smoothly.
BTW, for the sake of others who may help you here, it's usually most polite if you mark the post that answered your question as being the one that "solves" it, not your own post. That's how people get points here, if a questioner marks their post as either "helpful" or "solving". It's not an issue for me, but for those just starting out in the forums it may be important to them. See:
https://discussions.apple.com/static/apple/tutorial/mark.html
and
https://discussions.apple.com/static/apple/tutorial/reputation.html
Regards. -
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