Updating apps that were purchased with an old account
How do I update apps that were purchased under prior email account? I no longer have this email address but the app updates keep prompting me for it.
Apps are forever tied to the account used to download them. That means they will always require it to update. The fact the email is no longer functional has nothing to do with this.
If you still have the password for the Apple ID (not the email account) you can still use it. You can also go to appleid.apple.com and update the email address for the Apple ID there to a functioning one so the Apple ID remains useable.
Similar Messages
-
How can I update apps that were purchased through old unassailable email address?
How can I update apps that were purchased under an old unassailable email address?
If you have the pasword for it then its not an issue, if you dont you may need to contact apple suport
-
My username (email address) has changed. Apps that I purchased with the old username ca not be updated as the password from the old username no longer works and apple can not send me info to an addres that no longer exists. What can I do?
Try here...
Frequently Asked Questions About Apple ID -
i and my brother have different apple id's but are using the single itunes library on our home PC.When i am syncing my iphone most of the times the apps that were purchased with my brothers apple id is also getting on my iphone.
How do i differentiate the apps that were purchased with my apple id and sync accordingly.As i want only the apps that were purchased in my apple id.
I am aware of the fact that i can click on the app and check with "getinfo" to see with whose apple id it is brought.but there are hundreds app which i cannot check one by one.
How do i filter the apps with apple id and sync?Connect the device to the computer.
Open iTunes.
Select the content desired to sync.
Sync. -
I have recently had to hand back my work computer having had my email account closed as well. I have opened a new account but having done this I cant open the books I have on my reader that were purchased through my old account. How can I open my books on my e reader now? Please help.
Yes, I guess as the new account I had to open and then reassign my reader
to purchase more reading material as the new account id has I guess blocked
my reading of the previously purchased books already saved. Does this make
sense? -
I have a different apple ID and password and now I am unable to sync my apps to my new iPhone. How can I retrieve some of the apps that I purchased using the old ID?
Go to Settings>Store (or iTunes and Appl Store) and sign out and sign back in. If problem go to Settings>iCloud and make sure you are signed into the new iCloud account. You may have to create a new iCloud account.
-
How to update apps that were purchased by an apple ID that's no longer in use?
My son purchased apps for my iPad and has since changed his Apple ID. The apps won't update because they need me to input his old password for his old ID which is now no longer in use.....how do I fix this?
He's away at college & I am trying to fix this myself. Thanks so much!I am afraid all apps are tied to the Apple Id that they are purchased with.
You need the old password. -
How do I update apps that I purchased with an itunes ID that has been changed?
I had to change my itunes id because of a change in my domainname. But when I try to update apps from the Apps Store the Apps Store keep using my old itunes login and is asking for the password. I saw a post which said that the app is tied to the itunes id that you used to purchase it and you must use that id/password to update the App but when I enter the old password (to match the itunes id that the App Store is using) I get an itunes login failure.
Can anyone tell me what I can do to get my Apps to update?
Thanks.ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them. Apps can not be updated without knowledge of that ID and, more importantly, its password. Apple IDs can not be merged and purchases can not be transferred from one ID to another. Sounds to me like you're entering an incorrect password. You'll have to "Manage your Apple ID" to straighten that out.
-
Both my iPad and iPhone have the same problem. I have purchased apps with three different accounts. I understand I will need to use the original acct to do the update but every time it asks for the password I put it in and get a message that I cannot connect to iTunes store. I have even had the password reset and it still will not connect on the upgrade. But I can sign in with that account and purchase new apps i am loading a free one now just to make sure. So what is that about? Please do not tell me I have to also use the original password! We have reset them so many times that there is no way to remember the original one used at time of purchase a year and 1/2 ago. Please help. I have also upgraded to the iCloud thinking this would solve the problem but it still exists.
I use only one Apple ID and only one ID. I did have to change the password at one point but I had no issues at all with updating apps after I changed the password.
If you can download new apps with the ID that you changed the password for, I would think that you will be able to update apps associated with that ID as well.
Did you try restarting the iPad after signing out of the one account and then sign in to the other account/accounts? -
I am getting frustrated because I can't update my apps that were downloaded under the old apple id. Any thoughts on how to fix this? I have already tried signing back in under my old apple id and it says that that id is no longer in use.
Applications are connected to the Apple ID that they were purchased/downloaded with. If you updated your ID, you should be able still sign in with that ID, if you are logged into that ID on the phone. However, if you created a new Apple ID, then you would not be able to use that ID to update the apps.
-
Why can't I play paid purchases that were purchased with an E mail address no longer used a
Why can't I play paid purchases that were purchased with an E mail address no longer used and the purchses won't sync to my I Pod. I can see them in my I Tunes library but when you click on the song it says Please Authorise this computer showig an old E Mail address and it wont work. ???
The Apple ID to authorize is very old, ( I don't have password) so I use my NEW apple ID and password
Why do you have a new AppleID and passwortd?
Just update the old one and continue to use it.
You can get your password and edit the info here -> http://iforgot.apple.com/ -
Can i view a list apps that were purchased from shared account
can i reveiw a list of apps that were purchased from shared account
Hi Angie1002,
To view a list of apps that have been purchased with a specific account, follow these instructions:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Cheers,
- Ari -
How do i update applications that were downloaded with a different apple id
how do i update applications that were downloaded with a different apple id
You can't. The iLife apps get tied in with not only the Apple ID, but the Mac that they were accepted on.The Mac App Store will always remeber that the iLife apps have been accepted once before already on this Mac and will only offer to update them with the Apple ID into whose account they were accepted.
-
I have songs in my iTunes that were purchased under an old ID (an email that no longer exists). I forgot the password so when I try to retrieve it, it is sent to the old email which no longer exists, so I can't retrieve it so I can't play/transfer those songs...what can I do?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
I have an old itunes account . I recently got an IPhone which gave me a new Itunes account. How can I get all of the music that I purchased under my old account to transfer to my new account.
Unless you transfer the files from Setup Assistant, Migration Assistant creates a new user with the data.
To transfer the files to your first user, you have to log on this new user, and copy all your files to /Users/Shard folder. This is a folder where you can put the files you want to share between two or more users, and all users can read and write in it.
After copying the files, go to your first user, open /Users/Shared folder, and copy the files to your user folders. If you migrated applications, you must know that they are stored in a common folder (/Applications), so you don't have to transfer them. To open /Users/Shared folder, open Go menu (in the menu bar) > Go to Folder, and type the folder
Maybe you are looking for
-
How do i end a sub vi when the close window control is clicked?
Hi, I have a sub vi that sits in a while loop until a 'Done' button is pressed but sometimes the user clicks on the close window control in the top left of the window (MacOS) instead. After this has happened I would like control to return to the call
-
I have only 8 tools in the Camera RAW toolbar: Zoom Hand White Balance, Color Sampler Targeted Adjustment Spot Removal Red Eye Adjustment Brush Graduated Filter Radial Filter I right clicked on the toolbar to see if the Cropping, Straightening, etc.
-
Multiple PO's per sales order - need mutilple deliveries
Hi Guru's, In one of our requirements, we club multiple po's into a sales order. The question now is do we have one delivery document per sales order? I need to have delivery document per PO. This requirement is need for sending one ASN per PO to som
-
What I'm trying to do is to append to a file which has the daily running record in it. I only want to have one updated record to the file, the record is being updated while the program is running. Because the program is very often being aborted inste
-
When I swipe the home page the apps are staying and being superimposed by the next page of apps.
why do the apps from the home page stay on the screen when swiping to another page of apps? It appears the home screen is locked and the other apps are then superimposed over them.