Updating Billing Info-Money detected from card?
Hi. I created my Apple ID when i was in UK. I changed my address when i shifted to India. I tried updating my 'Payment information'. But it shows 'Credit card declined'. Could you please help updating my info, as FAQ-Support is not helping. I enter all the info correctly(Visa,expiry date,security code, address,etc) as i have used it before. Whenever i tried updating the Billing info, it detects Rs. 60 from my account(i get text while detecting). I lost nearly Rs. 600. Could you please refund the money. Waiting for your reply. Thank you.
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
Each time that you add or change your credit card details on your iTunes account a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
For a credit card to be accepted (debit cards are no longer accepted as far as I know) it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and be issued by a bank in your country - so if you are now in India, and therefore have an Indian iTunes account, then the card needs to have been issued by an Indian bank. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Similar Messages
-
On updating billing info while purchasing an album Rs 60 got deducted from my card. Happened 4 times and purchase also could not be made.
Each time that you add or change the credit card details on your account a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
What then happens when you try to make a purchase e.g. do you get any error messages ? -
I have 66.19 on my account from itunes cards yet when i go to download something it is asking me to update billing info from an old credit card
What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
how do i edit my billing info if my credit card associated with apple id expired and i have a duty to app store from the time when i had the old credit card?
so the thing is a few days ago i made an app store purchase and i didn't know i was running out of money on my credit card. i realized that only when i tried to purchase another item and it didn't work. nothing special til here. the problem is that meanwhile my credit card was replaced by a new one by the bank because the old one was soon expiring. So the data associated with the old credit card no longer exist.
i tried to edit my billing info associated with my apple id in order to enter the new credit card data, but the system doesn't allow me to do that.
so i can neither pay my purchase, nor edit my info, nor access app store anymore.
what's next? any ideas? thanksServers down wait till status is fixed to change or add your data http://www.apple.com/support/systemstatus/
-
I am living in moscow, but i have a mastercard in vietnam. I changed my location in itunes from Russia into Vietnam. But when I change my billing info, and write my card's informations. It said I have problems with the address. I typed my address in VN. What should I do now ????
To answer the second question first, the owners of the music (and that is not Apple) decide where their music can be sold. If they decide (for whatever reason) not to sell their music in a particular country, they will not let a music retailer (that is Apple this time) sell it in that country. So the "system" is beyond Apple's control.
As for your first post; (if I understand you correctly), the iTunes Store knows that you are in Russia, so using a credit card registered in Vietnam is simply going to look like you're trying to get round the system.
The credit card is tied to an address, and therefore to a country. Simply using a different country's address is not going to work.
By the way, this is a world-wide situation. It's not a matter of having to use a Russian card, whatever card you use has to be registered at an address in Russia.
Use the support link in the iTunes Store to contact Apple and see if you can straighten out whether you can buy songs, where ever you are and with whichever card you have. -
I curently have credit on my itunes account. However when I try to purchase an app, it keeps asking me to update billing info. Why is this when I have credit ?
To purchase from iTunes you are required to fill in an address section under the billing info. You don't have to put in a credit card, just a name and address, so that iTunes can send you receipts later.
I had to do this when I first started buying things from iTunes, you just go to Account>Billing Address> Edit
Niels -
Hello. I rented Photoshop by the month on my old computer, but then the computer died. I have now updated billing info on my new computer to rent it again. Where do I download it?
HI Elizabeth,
Here is a link to download the Creative Cloud app manager. Just install the CC app and then download the other applications.
https://creative.adobe.com/products/creative-cloud
Thanks
Scott -
I fill in my billing info and my credit card gets declined anytime I try again
I fill in my billing info and my credit card get ps declined anytime I try again
on the back side of your credit card writeten a numbers ..in my card there is 7 numbers... the last 3 it has a password.
Try to introduce them.... -
HT5824 how to update contact info to icloud from my iphone
how to update contact info to icloud from my iphone?
If you are syncing contacts with iCloud on your phone, just edit the contact in the contacts app. That edits it in iCoud.
-
How do I update billing info for iTunes purchases please give me step by step instructions in new to this
ThxContact iTunes Customer Service and request assistance...
Apple Support iTunes Store Contact Us -
On new Ipod touch 5th, in billing info we put in card info and it comes back saying "For assistance contact itunes support" and it wont let us continue. what do we do so we can continue?
Do what it told you to do.
Contact itunes support -
In Itunes i'm unable to update my credit card info. It won't take the security code, but it did before. It also isn't accepting cards at this time.
the security code error is actually generic and just means the card is being rejected, double check your billing info to make sure it matches the card exactly or contact the card issuer to make sure they arent blocking it because of a fraud filter or something similar
-
Error Message when updating billing info
I need to update my billing info but I'm getting an error message that says the problem is on Adobe's end and I should try again later. Sometimes the loading signal just goes directly to the error message without letting me enter my information first, but usually I enter my information, and then I get the message.
I've tried many times over the course of a week, on three different browsers, and while signed into both MyAdobe and the Creative Cloud. The error message came up each time.
I've tried using the support chat twice, but the first time the tech disconnected before I could respond, and the second time I was kept on hold for an hour and half before I got an error message saying to reopen my browser.
I'm concerned my account will be closed, or I'll get charged a late fee or something along those lines, if the Adobe website keeps preventing me from updating my billing info.
Any help would be appreciated.Hi Mhorejsi,
Due to your difficulties trying to get through to support I'll see if I can make arrangements for someone to contact you.
- Dave -
I keep getting an error that my billing info for my card doesnt match my bank info, but it does. Nothing has ever been changed. I called my bank, the card company, and all are exactly the same, word for word as my billing info in iTunes.
In fact, every time I get the error code that billing doesnt match, my card gets charged a $1.00 authorization fee. It later falls off, but it shows my card is being billed when they say they cant verify billing info.
I called Apple support and they want to charge me to get their crap together.
I need to do some updates and by a couple apps for work and am about ready to go to ANdroid if I cant get it fixed.
$##@@$%%$##$%%$$%$!!!!!!!!!!!If you're in the US, this is usually caused by the simple fact that what the Postal Service shows as your address does not match what you're entering. Go here & see:
https://tools.usps.com/go/ZipLookupAction!input.action -
Keep recieving error -1202 when trying to update billing info in iTunes...?
So, my mother keeps getting this issue and knowing how to fix it would be nice. When she clicks buy on a song, she signs in and it's fine. Then it says she has to update her billng information.
When she goes to update it, she comes to this unusual-looking page:
http://i48.tinypic.com/2hdw681.jpg
However, even just clicking on the type of card to use in order to update the info, gives this message:
http://i50.tinypic.com/15qx43m.jpg
What on earth is doing this? We've tried running as an Administrator.....It is an entry in the Hosts file. It is not a file.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
Maybe you are looking for
-
Prezados, Estou desenvolvendo um layout em PLD, infelizmente não posso fazer esse relatório em Crystal, pois a venda do projeto foi feita com PLD. Ao configurar o documento de pedido de venda, estou inserindo a variável de sistema para o a alíquota d
-
How to pass a parameter from one action1 in block1 to action2 in block2.
Dear Experts, How to pass a parameter from one action1 in block1 to action2 in block2. My Process Structure is as follows.. Process Sequential Block Action 1 Parallel Dynamic Block
-
Is it possible to use certutil to export multiple certificates from a local client machine store, to a .p7b file? Scenario: We have a few legacy certificates based on some legacy templates (2012 R2). Some belong to an old SubCA (2008 R2). I've can ma
-
Lightbox widget not displaying correctly in phone or tablet versions
I've created a portfolio pagen using the lightbox/thumbnails for the desktop version which works as it should. But when I recreate the same widget in the tablet or phone versions, the pop-up/lightbox effect appears behind the thumbnails and is persis
-
My Windows PC doesn't detect my phone via USB
Hi. When I plug in my USB cord, I expect my PC to detect my phone. Device Manager reports my phone as an "MTP USB Device." Any advice on how I can get my PC to recognize my phone as a phone so I can access my information? Thanks.