Updating CC Desktop app always gives Error code: A12E1

Ok, this is getting really old. The fifth release of Adobe Cloud desktop app has come out since I purchased CC last December. Every time, the installer fails with error code: A12E1 (see attached). Again, I followed all the instruction regarding renaming the OOBE folder, first as admin user—then as root. The installer always shuts down and crashes the desktop application. I have a MacBook, Intel OS Lion 10.7.5.
Is Adobe ever going to fix this issue? I am tired of re-installing my Adobe Apps and presets every time the desktop app updates.

Hi
Try the steps mentioned in given document :- http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html
Also, share the update on the resolution.
Sarika

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On OSX when updating Creative Cloud I get an Error code: A12E1, How do I resolve this?

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It's well known issue and all the greatest minds in Adobe working on it since August 2012
Check this thread.
http://forums.adobe.com/thread/1045283?start=0&tstart=0

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reset preferences -
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
photoshop: https://forums.adobe.com/thread/375776
if that fails to solve the problem, restart in safe mode and test. if ae works, you have a conflicting non-essential program. you can use your activity monitor to find it.
if restarting in safe mode fails, uninstall, clean (Do a clean install) and reinstall ae.

I tried to update my cc and received the error code: A12E1

I tried to update my cc and received the error code: A12E1

Hi Samson,
Welcome to the Community!
Please perform the below steps:
1) Reboot the computer.
2) If error still persist, Rename the OOBE folder to OOBE OLD from
Mac: MAC HD/Library/Application Support/Adobe
Windows: C:\Program Files (x86)\Common Files\Adobe and
C:\Users\(UserName)\AppData\Local\Adobe
3) Download Creative cloud once again and try launching.
4) If you still faces an issue then Quit/End the AAM notifier process
Windows:
Press Ctrl Alt Delete
Start Task Manager
Click the 'processes' tab and check if you have AAMNotifier running
If so, click End Task
Mac:
Go to Spotlight (magnifying glass at top right on your screen)
Type Activity Monitor
Press Return to open Activity Monitor
Check in the Activity monitor for AAMNotifier
Quit that process if you find it
Thanks!
Ankit

Adobe App Mgr download error code A12E1 - what's the remedy?

When I invoke Adobe Application Manager on my Mac, it proceeds through most of an installation sequence (about a minute in duration), then posts a notifier: ...problem with the installation process (Error code: A12E1).
What's the problem? What's the remedy?

http://forums.adobe.com/message/5518525

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Thank you for getting back to me so quickly, and on Xmas day no less! (if you are celebrating)
Thank you for your research and work, and especially for posting it here on the thread. You have solved my problem, and I would like to credit you for this. Do you think you could reply to my question with your answer, and then I could give you the credit you so very much deserve!!
Here is the link to my question:
https://discussions.apple.com/message/20667943#20667943
Happy Holidays!!
~ todd

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I have a fully paid Creative Cloud membership. but when I click on Creative Cloud it says an update is available. When I click to get the update it starts, then stops at 43% and I get Error Code 1. Contact Customer Support and when I click on that I am sent in an unending circle with never any option to get chat, or phone support!! There is apparently no way to reach real support or to get Creative Cloud to update normally. What a terrible lack of customer service!

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Error code A12E1 while updating Creative Cloud

Hello,
The title of this topic says enough, I think. While updating Creative Cloud I get an error code A12E1. What is this and how can I fix this problem?
Thanks!

Hi Niels Joormann,
Please follow these steps to fix this issue.
Please launch task manager and check whether any Adobe updater or Acrotry process is running. If yes please close them before you perform these steps.
Download and run Adobe Creative Cloud Cleaner Tool. You can download it from this Website
http://www.adobe.com/support/contact/cscleanertool.html
Once done please rename OOBE Folder to OOBE.old from the mentioned location.
C:\Program Files (x86)\Common Files\Adobe
Download and Install Creative Cloud Desktop App from this Location
https://creative.adobe.com/products/creative-cloud
If none of the above steps work then please create another Admin user Account and try to install Creative Cloud Desktop app there.
Please let us know if it helps.
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Error Code 43 while trying to update CC desktop app

Hi there,
I'm getting Error 43 while trying to update CC desktop app. OS is Mavericks 10.9.4. It gets as far as 63% than the following error:
Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43)
Guessing this is a permissions problem, but not sure where to look/start.
Edit to add: I'm on the Free Trial at the moment, if that makes any difference. All applications are working fine, otherwise.
Any ideas?
Cheers
Mike

Mike you could try installing under a newly created administrator account to see if you face the same difficulties. You can find more details at Install or run Adobe applications in new user account | Mac OS X.
You can also find additional details by reviewing the error message within your installation log files. You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific error messages you receive.

CC desktop update install error code A12E1

I get a dialogue box advising that creative cloud desktop update is available so I begin download. After I enter password to allow install another dialoge box advises – "Sorry there seems to be a problem with the installation process (Error code A12E1)." This has happened with each of 4 attempts – Any thoughts?

Hi MarkArms123
Please Refer : http://forums.adobe.com/message/5516813
http://forums.adobe.com/message/5582683

I have an error code A12E1 when updating

I have an error code A12E1 when updating

Hi Derek, I've been a Creative Cloud subscriber since July 2013....I have been prompted by my Creative Cloud desktop manager to update 4X since August of this year. Each and every time I try and download and update I get the same error message: A12E1!
I have downloaded other users fixes for this, I've tried and used other soluitons offered on Adobe's forums by their own reps, I've called Adbobe tech support on the phone on other occasions....and each time I'm assured that this problem is fixed. And each time, sadly, it is not. I use an iMac with OS X v10.7.5. In addition to waiting for hours for call backs or 50 minutes + for an agent to help me on-line I finally decided to no longer seek Adobe's technical assistance on this as it is now obvious that they are incapable, or unwilling to fix this problem. So.... here is my solution (and if you are on Windows, sorry I can't give you step by step...but the same general solution should still work). Again, these are MAC instructions:
- Go to "Go" pull-down menu, top left menu bar on your desktop
- Select "Computer"
- Expand the folder called: "Applications"
- Double-click the file called "Uninstall Adobe Creative Cloud"
- Once done, do the following:
- Open your browser and go to: www.creative.adobe.com
- Then, log-in to your Creative Cloud account (have your username and password at hand)
- Click on the "Creative Cloud" icon amongst all the other app icons in the Adobe creative suite
- Follow prompts to do the download/install....once done you will have the latest version of Creative Cloud (inclusive of any updates that would have prompted your CC desktop manager to tell you to update).
Uninstall and reinstall works everytime! It is unfortunate that this is what some of us have to do to update CC desktop manager. At least it takes far less time and far less aggravation than speaking with an Adobe rep and consuming hours of your valuable time while trying to meet crushing deadlines. Maybe one day Adobe will fix this in addition to the problems they recently had where hackers breached their servers and stole gobs of data about users, passwords and accounts.
Adobe....if you are listening or monitoring this forum.....you really, really, really, need to fix this problem - you are the ones setting the expectations and offering this service. When a company can't meet the expectations they set you serve only to damage your brand!

Error Code A12E1 and Creative Cloud Update Loop

Possible Windows Solution - this applies to Windows systems only.
Problem:
1) You try to open the Adobe Creative Cloud and receive notification of an update. The options are to Update or Quit. When you click Update, the process starts and then quits with no warning.
2) You have downloaded the Creative Cloud Manager or any software package installer. When you try to install the program, it quits and gives you a message about Error Code A21E1.
Possible Cause:
Due to the recent Cryptolocker virus, many reputable websites have been offering "fixes" to prevent the virus from installing itself. These fixes typically entail making changes to your local security policy, or in domain (office network) environments, making changes to Group Policy that block EXE (executable) files from running if they originate in the C:\Users\{username}\AppData\* folders. You can read more about that stuff HERE and HERE.
Basically the problem is that the first thing the Adobe Cloud installer does is copy a setup helper to to C:\Users\{username]\AppData\Local\ACCCx2_3_0_322\Set-up.exe. If you or your network administrator have tried to prevent the Cryptolocker virus by putting a blanket stop on allowing EXE files to execute from the AppData folders, this file can't run and, Bob's-your-uncle, you get the Error Code A12E1 message.
To see if this is the problem you need to check the Windows Event Viewer. You can access it by opening a Run dialog (Win+R) and typing in eventvwr. (If you need help navigating the Event Viewer, check out this YouTube video.) If you see a Windows Application Event 866 "Software RestrictionPolicies" you know this is the reason you can't install anything. If you click on the event, you can see the name and path of the file that is trying to execute.
If you are like me and applied the Cryptolocker fix in a flurry of prevention activity and forgot if you applied the policy locally or at the group policy level, you can check the "Resultant Set of Policy" management console. Go back to the Run dialog and enter RSOP.MSC to open it. Navigate to Computer Configuration>Windows Settings>Software Restriction Policies and the same one under User Configuration to see if there are modifications. If you find something, right click on a policy object and select Properties to see the name of the GPO it came from.
Solution:
While you can tweak the settings to allow Abobe applications to execute, I just dropped the restrictions for now. If you are in a network environment and have an admin - give them the event viewer info and they should be able to set up the exclusion for you.
In any event - I hope this helps. I hadn't seen anyone else post anything about this possible cause so I thought I should. Best of luck!

Try http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html

Photoshop Camera Raw 7.4 Update is not installing because of Error Code U43M1D207. What needs to be done to resolve this error code issue?

Photoshop Camera Raw 7.4 update is not installing because of error code U43M1D207. What needs to be done to resolve this issue?

If you need to post again, please keept the following in mind:
BOILERPLATE TEXT:
Note that because this is boilerplate text, not all points may apply to any given, specific poster.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
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your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
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a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
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ITunes gives error code -54 when sync with my iphone 5

iTunes gives error code (-54) when i try to sync with my iphone5

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Updating CC Desktop app always gives Error code: A12E1

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