"Updating Creative Cloud desktop" hung -- now what?

Was prompted this morning to update Creative Cloud desktop app (Window 7). Accepted and waited, then, when prompted, allowed installer to run as administrator. The green progress bar has been stuck at nearly done for about 30 minutes. I tried shutting down every other obvious running program to no avail. When I started the update, Google Chrome was open along with a couple of local apps.
Can I safely kill the "Adobe Installer" program with Windows Task Manager and then install the desktop app from the new copy of CreativeCloudSup-Up.exe file I downloaded this morning? Do I need to reboot before installing?
Edited to add the following:
No other Adobe apps (e.g., PS, LR, Reader) were running when I started the update.
Edit: corrected spelling
Thanks,
-- Sam

When I tried to kill the installed via Windows Task Manager, I was told that the program was waiting for input from me but there was no prompt so I killed the process mercilessly. When I tried to uninstall the application, I was told that another copy of it was running somewhere in memory. So I rebooted, uninstalled the app, installed afresh from this morning's "CreativeCloudSet_up.exe" file, logged in to my Adobe account, and all seems well.
Was not thrilled with the experience but, hey, it's working now.
-- Sam

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Illustrator CC2014 and Update Creative Cloud Desktop App

Hi,
I am using the Creative Cloud Student edition on Windows 8.1. Right now I have some problems with Illustrator and the Desktop App itself, however I absolutely need it to work right now for University. I try to explain the problem as clear as I can, I hope you can help me!
First, the problem I have with Illustrator: I installed the newest version (CC2014) a couple of weeks ago. It all worked fine at first. After some time, when opening the application, I got a message saying it can't be opened and that I should go to the .exe file and operate it as Administrator. When I clicked okay, Illustrator opened without me doing what I was told.. This kept going on for a couple of days until now. I cannot open it anymore, a message appears saying: The localized source files for this application could not be loaded. Fix this application or reinstall. Then try again. .The problem is, I cannot fix or reinstall the application, I can't even uninstall it (It says there were problems and not everything was uninstalled..) Now I don't know what to do?
Second, I cannot update my creative cloud desktop app. It says: Creative Cloud desktop could not be updated. Error Code: 50. I have searched for that error code, but could not find any explanation.
I would be very happy for your help!
Thank you in advance!

First, to uninstall and reinstall
-using the cleaner after uninstalling and before reinstalling may help
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Error 50 https://forums.adobe.com/thread/1432237 may help
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Issue when updating Creative Cloud Desktop

When I try to update the Creative Cloud Desktop I get the following message:
"We've encountered the following issues: Creative Cloud desktop failed to install"
What do I need to do?

Hi,
I'm having the same problem but haven't found anything that solves it on the existing posts.
I've just bought a brand new Macbook Pro 15" and transferred ALL my data from my old Macbook Pro 17" using my Time Machine. Both Macs are running Mavericks but Illustrator doesn't function properly. Obviously I need to use Crative Cloud Desktop to reinstall Illustrator but every time I attempt to install I get the same message... "We've encountered the following issues: Creative Cloud desktop failed to install". Oh and I have a Creative Team subscription.
Please don't just point me in the direction of the other threads on here. I've either tried them or don;t follow them because what they describe doesn't appear at my end.
Cheers
Simon

Cannot update Creative Cloud desktop Error Code: 204

I have tried for 5 days to update my Creative Cloud desktop manager, but it only gets 2% into update and fails each time. Message says There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.(Error code: 204) Get help
The "Get Help" leads me to adobe forums with other people having this problem with no solutions other than 'Chat with an expert' which I've been trying to find on this site. I don't need tutorials, I've quit the CC desktop app several times, restarted the computer several times, the Preferences option under CC desktop is greyed out and can't access.
I can't update any other adobe product until this nuisance of a CC Desktop can get updated.
Any ideas? Untinstall and reinstall? If I uninstall the CC desktop will it magically break some mystical link with all my other CC 2014 programs?
Thanks in advance.

Thanks for the link, Jeff. Even though error code 204 wasn't listed, everything around points to the download being corrupted/stalled/stopped. Was talking with an IT guy here and are exploring our firewall settings and securities. From your link I found the document "Creative Cloud for enterprise - Network Endpoints file" and have forwarded it to our IT dept to review.

Updating Creative Cloud desktop app "failed to update.(Error code: 50)"

I'm attempting to update my Creative Cloud desktop app, but I keep getting this message "failed to update.(Error code: 50)". Any ideas on how I can complete the update? I'm using Win7 pro.

Clemaster83 please try utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to update the Creative Cloud Desktop application.

After Updating Creative Cloud I Can Now Not Find The App On My Computer?

Hi, I was prompted yesterday to update my creative cloud app... so I did and I can now not find the applications anywhere on my desktop. So I then went onto my online account and it is even saying in there that I have no apps installed! any ideas as to why this has happened and what I can do to resolve this? thank you.

did you check for the executable files, not just the shortcuts?
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As I signed in to Creative Cloud on my desktop,there was a little pop-up bubble from its toolbar icon (I use Windows 7 if that helps at all) saying there is a new update avaible,so it closes the Creative cloud window & quits the app,I press the bubble,it downloads, green bar almost full and everything, then say's it can't install as Creative Cloud is already on this computer,and I need to quit the current version,as its running (but it isn't) so I can't close it and it says to retry via the button and I press it but its completey unresponsive.... ? Its only a update,not a complete re-installation so why would It say that? I've tried to redownload several times and its always said exactly the same thing.

Have you verified the Creative Cloud application is not running in your task manager?

Updating Creative Cloud desktop sync app

Trying to update desktop sync app. Once downloaded, 12% into the installation I receive the following message. "Please close the following applications to continue: (Adobe Creative Cloud Connection.exe).
The problem is I don't have anything on but the installation program and the Adobe Application Manager. If I close the application manager, I loose the installation. I have closed it out several times and have restarted my computer but, I can not proceed beyond this point.

Terminate the proccess as explained here:
Working with your Operating System’s Tools
Mylenium

Probleme d'Installation de l'update Creative Cloud Desktop

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It has dissapeared : ) : Imac intel core 2 duo-3ghz - OS 10.7.5
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Its taking a long time to update my version of Creative Cloud desktop app. What happens if I cancel?

You will need to complete the CC Desktop update in order to install new CC apps on your computer. Just resume the install when you have restored connectivity by visiting the Download Center and clicking the Install link on any CC app, including the CC Desktop app.

Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.

"undefined" error when attempting to update Creative Cloud desktop app

I'm trying to update apps for a user on a Windows 7 64-bit machine. If i run the app under my admin account, the "apps" tab shows that all products are up to date, however, when I run the CC desktop app as the user, I am getting an "undefined" error under the apps tab. This is extremely annoying and inconvenient. I've tried logging out and back in to the CC desktop app, which did not help. I've restarted the PC several times. I've also re-installed the CC app to no avail. Also, due to the frequency of app updates, and the inability of users to update the apps themselves, this is a huge waste of time as I have to manually log in to each PC on our network with CC to update from an admin account. Does anyone know of a way to get around this? Any help would be greatly appreciated.

As far as I know, an Admin account is required... but since I don't work for Adobe, you'll need to proceed below
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

What shall we do? creative cloud desktop is seriously broken after update

Following the recent update, creative cloud desktop has become virtually unusable (Mac OSX10.8.4). Endless beachball for Home, Fonts and Files. Reading the Forums, it seems this problem is common and long-standing.
In addition, the recent Dreamweaver update has made Dreamweaver virtually unusable. Also not an uncommon problem, apparently.
The Forums offer a wide range of deep system fixes and workarounds. Frankly Adobe, I'm not interested in spending hours tinkering with your legacy utilities, and managers of this and that. I just want the software that I'm paying for to work as advertised.
I'm a big fan of Adobe products, and I signed up at the beginning of CC. But the current iteration is such a disaster that all users experiencing problems need to put maximum pressure on Adobe to sort things out.
As to Adobe's committment and effectiveness, it's now 36 hours and counting since chat support indicated a 24-96 hour window for a Dreamweaver fix.
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Thank you Romsinha, but that makes no difference whatsoever. CC desktop remains in the same state: Apps and Behance panels are the only ones without spinning beachball. I tried the same fix for the unresponsive Dreamweaver 13.1.something update and that too made no difference.
I appreciate your quick response and I hope it's indicative of Adobe's commitment to sort this out. Otherwise I fear a big rebellion amongst users. I'll be posting criticism in social media within days if this isn't sorted.
Having said that, good luck to you all for resolving these problems. I've used Adobe products from the beginning and it's a great shame to see the company falling down so badly with a product that they've made such a big noise about.
I repeat for the record what I said in the first post: I really really do not want to be spending hours tinkering with my OS and Adobe's legacy (or not?) files. If I do that troubleshooting I'm doing Adobe's work and not getting paid for it.

Creative Cloud desktop failed to update.(Error code: 1)

Hello, I'm running a MacBook Pro Retina with Yosemite 10.10.2. I tried to update Creative Cloud Desktop manager and then tried to cancel it (it was killing my bandwidth while I was trying to work). It disappeared from the bar at the top of the OSx screen.
I couldn't get it back. I restarted my machine. When I clicked on Creative Cloud this time, I was prompted to update, but almost immediately got an error. There are other mentions of Error Code 1 on the forum, but they appear to be first time installations, not updates. Suggestions welcome! Thanks
Creative Cloud desktop failed to update.(Error code: 1)
Update:
Still no success. I tried the instructions here: Error "Failed to Install" Creative Cloud Desktop application which says to uninstall Creative Cloud. I got an error: "Unable to uninstall Creative Cloud Desktop. Quit Creative Cloud desktop and try again." But CC desktop is not running. I had a look in activity monitor and didn't see anything.

Okay - I think I resolved this by closing some stalled processes in Activity Monitor, then restarting Creative Cloud desktop, then updating in the normal way.

Adobe Creative Cloud Desktop For Mac Not Working.

Hello i installed the adobe creative cloud desktop application on by macbook pro running osx 10.8 and it was going fine. I could install and update my apps but since i have updated to mavericks 10.9 is has stopped working. It opens but show nothing. Can anyone help me?

Hi ryab1234,
Please update Creative Cloud Desktop and check.
Please refer : http://helpx.adobe.com/x-productkb/global/mac-os-mavericks-compatability.html

Updating Creative Cloud error 2

updating CreativeCloud error: Updating Creative Cloud Desktop failed. ( Error code : 2 ) . Someone can help me ?

For error code 50 :
Open task manager and Quit all Adobe processes, including Creative Cloud and Coresync.
Then navigate to C:\Program Files (x86)\Common Files\Adobe
Delete Adobe application manager and OOBE folders
Navigate to C:\Program Files (x86)\Adobe
Delete Adobe Creative Cloud folder ( if you are getting any error try to rename it to adobe creative cloud old
Then try to reinstall Creative Cloud App
Free Creative Cloud | Download Adobe Creative Cloud free trial
please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to resolve your current error.
Refer to: https://forums.adobe.com/message/6913288
Regards
Rajshree

"Updating Creative Cloud desktop" hung -- now what?

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