Updating customer master data after invocing

Hello Gurus,
Is there any procedure that after the customer is INVOICED or after the completion of billing the customer master data field needs to be updated.
Thanks in advance
sameer

hai gurus,
For the above question, is it possible to create a extra feild in customer sales tab.
sothat whenever the invoice is saved for bill to party,(the extra feild is for either sold tp party or bill tp party) that feild to going to update automatically.
Is it possible to get trasaction data to be displayed in customer master data, like the one in material master data, where stock valuation is going to update in accounting 1 veiw.
thanx in advance
sukumar

Similar Messages

XD01 assertion failed error while updating customer master data

Hi Guys,
This is an error when I use transaction XD01 to create customers accounts, If you have any ideas do let me and we'll try it....
The error does not let an BDC or LSMW progress as well. There are also no recent sap notes on the same.
The error is as follow
ASSERTION_FAILED
Short text
The ASSERT condition was violated.
What happened?
In the running application program, the ASSERT statement recognized a
situation that should not have occurred.
The runtime error was triggered for one of these reasons:
- For the checkpoint group specified with the ASSERT statement, the
activation mode is set to "abort".
- Via a system variant, the activation mode is globally set to "abort"
for checkpoint groups in this system.
- The activation mode is set to "abort" on program level.
- The ASSERT statement is not assigned to any checkpoint group.
What can you do?
Note down which actions and inputs caused the error.
To process the problem further, contact you SAP system
administrator.
Using Transaction ST22 for ABAP Dump Analysis, you can look
at and manage termination messages, and you can also
keep them for a long time.
Error analysis
The following checkpoint group was used: "No checkpoint group specified"
If in the ASSERT statement the addition FIELDS was used, you can find
the content of the first 8 specified fields in the following overview:
" (not used) "
" (not used) "
" (not used) "
" (not used) "
" (not used) "
" (not used) "
" (not used) "
" (not used) "
I have a company code CG01 with sales organization CTS0 and I want to transfer or extend all the customer master data to another company code CG03 with the sales organization CTS0
The things that I have tried and not work
using xd01, fd15, fd16, fd01, does not wok and gives the error as above
The things that I have tried and it works
Change the sales organization from CTS0 to CTS1 I am able to post the customer master data, using any of the above tcodes and it does not give any error, however the client wants to sales organization to remain CTS0
So please give me any ideas as per your experience as this transfer of master data has to happen by Monday, else I'll be fried by my boss
My number is 9820029197
Will also keep you'll posted on any developments on this case,
Ronan Pinto

>
> Firstly I am from SAP FI, so totally new to SAP SD
>
Then you are best person to explain the reason on why the same sales organization, can't be assigned to different company codes. When a sales is done through one sales organization, then will the profit/loss be accounted in different company codes. Is it legally allowed in the country, where your customer is doing business? How you are going to develop the balance sheet? Again being the FI person, you are best judge to provide the details to your customer and not a SD guy.
>
> 1) How did the system not give an error while putting the data inside CG02 with sales organisaton same as CST0 same as in company code CG01.
>
I dont see any other method than removing the assignments in the backend and uploading the data. You can consult a Basis person to find the change logs for the assignment table. In my opinion, removing the sales organization from a company code assignment just for loading a customer master data and then reassigning to original sales org is a crooked method and/or not a professional method.
>
> 2) Since I have limited experience of SD, If I have to convince my client about the use of CTS1 sales organisation or a unique sales organisation against his argument that it worked for company code CG02, how should I do it.......
>
As explained above, how the sales will be accounted in different company codes (even if the system allows to assign the same sales org to different company codes)?
I would recommend you to post this question in FI forum (after closing here) to check what are the legal implications for this scenario.
Regards,

Change in Sales Order/Service Order is updating customer master data

Hello Experts,
Here is the change happening in CUSTOMER MASTER RECORD for very few number of cases. This we are not able to replicate, since not able to find out, in which cases it is happening.
Scenario:
When the user tries to change address in customer screen (For eg., NAME2,NAME3 ,NAME4 etc.) of change transactions (VA02 OR IW32), the same change is being reflected or updated in the customer master record.
Note : We tried again doing the change(For the already changed order) in change transactions (VA02 OR IW32) and found that the change was not updating customer master, this time.
Hence, not able to replicate. Kindly suggest.
Resolvable suggestion would be highly appreciable.
Regards
Mahesh

I never heard of this before. Per standard, only when customer master address is changed (master data), the changes will reflect in the documents (transactional data). Your scenario reflects the other way round. Hence you may need to debug the program SAPMV45A and see any enhancement is causing this.
Regards,

Unable to update item master data after upgrade

Greetings,
I have just upgraded from 2005A SP01 PL22 to 8.81 PL05.
After the upgrade, I am unable to update any field in the item master data.
Error message:
In "Warehouses - Setup" window, on "Accounting" tab, choose sales-type revenue account , '_SYS00000001165' [Message 131-52]
I have checked all the warehouses accounting tab and all the revenue account is a sales type account. I have also checked the GL for _SYS00000001165 and it is a COGS GL. After I change its type to "Sales", I am able to update. This shouldn't be the case.
I have also tested creating and update new item master and I have no problem. However, I will have the same problem if i add a new item via duplicating from an old item.
Any advice?
Thank you.

Hi,
Can you also check whether the Item which you are trying to update has Manage G\L Account by as Item, Item group or Warehouse?
If you have checked for the Warehouses, check for the Item Group and at the G\L Determination > Inventory tab as well.
Kind Regards,
Jitin
SAP Business One Forum Team

Pricing determination not possible after updateing customer master data

Hi Gurus,
We are trying to set up CRM 7.0 standard sales scenario to make it to work. We picked a BP, a sold-to party which was loaded from ECC. Changed the role to sold-to party, and added the sales area data that we have in CRM. Added currency "CAD" to the "billing' tab as well. However, when we create a standard sales order (TA), we picked this BP as sold-to, and also picked the right product, we also made sure the pricing procedure determination config is done. However, system keeps giving the error "item category cannot be determined", and the "currency" and "pricing procedure" fields in the header section remain blank.
It seems to us that system needs some sort of refresh to "see" the new configuration data. Don't know why. I remember in other projects we did, we had to wait overnight to see some pricing/org. data updated.
Can someone advise how to fix it without having to wait till the next day?
Many thanks!
Jerry

About buffer problem - yes, organizational data must be refresh if they are changed. You can clear buffers with /$sync.
About your error "item category cannot be determined", i would say that you are missing the customazing. check settings under spro>crm>transactions>basic settings>define item category determination (and also 3 options before that one).

Mass update Customer Sale data error?

I test mass to update customer master data--sale area data: sale district ,sale office,sale group three fields,
I input Tcode:MASS ,select KNA1 and excute, then select KNVV table and excute, input a customer
number in data records to be changed tab and excute, and use the Select Fields command button to select
sale district ,sale office,sale group three field to update.then input new values in top window, and select the
three fields ,click the Carry out a mass change command button,copy the new values to the customer.
and at the end click the Save command button,but the system show me an error screen. and cont't see the
error long text.
"Messages Were Saved in the Application Log MASS KNA1 000051
Errors: 1      Warning: 0      Information: 0
mass Maint. status
Icoon       Message Text          Notificat.No.
red light   customer number   ZYSH053
Is there anyone can tell me why?
Thansk,
yongqian wang

sorry, the customer number is 800001,ZYSH053 is Notificat.No.
"Messages Were Saved in the Application Log MASS KNA1 000051
Errors: 1      Warning: 0      Information: 0
mass Maint. status
Icoon                  Message Text                                      Notificat.No.
red light              800001                                  ZYSH053

Dunning could not update dunning level in customer master data!

Dear experts,
I have an issue-that after I ran F150, it did not update dunning level in customer master data. The customer have an overdue invoice and the number of days reached the one of the dunning level. And I did not set the ammount limitation.
Could anyone tell me the reason?
Thank you in advance~
Flora

Hi Linda,
You can block the items of a customer without blocking his account completely by allowing his account for dunning program.
1. Allow the customer account for dunning
2.Edit the dunning proposal and block the items individually to the customer and save.
3.Now you can see the dunning notices for only unblocked items of the customer.
Thank you,
Ramesh.

BP not updating in Customer Master data KNA1

Guys,
I am creating a BP in CRM 7.0. Once the BP is saved & created successfully entry is present in all CRM tables as well as in the ECC side.
But for few cases the Customer Master data Table KNA1, KNVV is not getting updated, i.e no value for the BP in KUNNR.
Any idea as to what should I be checking to resolve this ? Plesae share the config details.
Also do you know how the Customer Master data gets updated ? Is it from the BAdI's or the GenIL class for CL_CRM_BUIL for componenet BP ?
I checked the methods of this dedicated GenIL class in hope to find an RFC for updating KNA1 but not successful. Is the RFC call made in BAdI ?
Tough to replicate the scenario as wheneevr I do BP gets updated in SD. But sometimes in PROD it does not happen so.
Plesae share some light.

Hi Rohit,
Put a breakpoint in FM COM_BUPA_MAIN_INBOUND_ISU in ECC system. Inside this FM it first create customer using FM PI_BP_PROXY_BAPI_CUSTOMER at line 187.
IS_CUSTOMER flag you can find in b-doc structure LS_BP_EXTERN-CRM_DATA-SALESCLASS-DATA-IS_CUSTOME.
Before calling FM PI_BP_PROXY_BAPI_CUSTOMER system perfroms multiple checks if they all went succesfull then you have to debug inside FM PI_BP_PROXY_BAPI_CUSTOMER for finding out the root cause.
Thanks,
Ashish

Customer master data updation from one system to another system

HI Experts,
I have an issue with customer master data updation from one system to another system. And here only one field is not updating properly from one system to another system. and we found this is through idoc , but we don't find field in any segment.
and the field is called ADDR1_DATA-HOME_CITY.
and this will displayed as different city in address column.
but as per the notes given in help , it is by program , form through only passing. but not able to trace and as per my analysis ADRC table , ADRNR had this field HOME CITY.
And this is for some customers updating wrong one from one system to another system , and for some customers field itself not updating in address column.
please can you suggest any one. here are screenshot for your reference.

that is not enough, it was enough in times before 40b release, but this was in the last century
Please read OSS note 384462 - Master data and addresses
it explains what you have to do for ALE

Unable to extract Customer Master data from MDC

Hello,
We creating an MDM-XI-ERP2005 Customer scenario. We want to work with all bussiness scenarios (not customizing scenario).
First I'm trying to extract Customer Master Data from EP 2005 using MDM_CLNT_EXTR.
I have created a New Variant which properties are:
Variant: CUSTOMER_TOTAL
Description: Send all customer data to MDM
Extraction Object: CUSTOMER_EXTRACT.
Target System: PI7.
But, the display jobs shows the following error: Could not determine recipients for message type MDMRECEIPT. Job cancelled after system exception.
We need to focus the problem. We have done the following ALE configuration.
SALE transaction:
In Basic Settings -> Logical Systems -> Define Logical System we have add the following logical systems:
              EUS100
              MDM: Master Data Management
              PI7: Process Integration 7.0
WE21:
Transactional RFC -> PI7, IDOC record types SAP Release 4.x
RFC destination: SAPSLDAPI
BD64
New Model -> PFMC
Add message type: Model iview: PFMC
                             Sender: EUS100
                              Receiver: PI7
                             Message Type: DEBMDM
WE20 transaction shows:
Partner profiles -> Partner Type LS (logical system)
                    PI7: Outbound parmtrs. DEBMDM, SYNCH.
Any idea will be very helpful,
Thanks in advance
Marta.
Edited by: Marta Sánchez on Jul 9, 2008 12:34 PM

Sorry because I made a mistake in my previous message. ALE seems to be correctly configured. I'll try to update correctly my current situation:
In WE02 I can see al IDOCs that I'm trying to send to XI. All them have the IDoc Status = 3 (Data Passed to Port OK) instead of 12 Status Dispatch OK :(. So, It seems an tRFC error.
SM58 shows me more trails: "Basic type 'DEBMDM06' is unknown"
before that I have done the following steps at SAP ERP:
    1. WE21: I have created a PI7 port with 700PI70CLNT RFC.
    2. SM59: I have checked successfully 700PI70CLNT RFC connection.
    3. WE20: I have created a PI7 Partner Type LS with the following inbound and outbound parameters: DEBMDM and MDMRECEIPT.
    4. BD64: I have created a Distribution Model with DEBMDM and MDMRECEIPT message types.
and at SAP PI:
     5.IDX: Port: SAPEUS. Client: 111. RFC Destination: PI7.
     6. technical and business system for sender SAP system(System Landscape Directory)...
- Maybe some of the previous steps is not correct....
- Is RFC Destination = PI7 is correct in step #5?
- Is also necessary to configure more steps in PI system like RFC destinations or Transactional port?
- I have read that is neccessary to check that the option "transfer idoc immediately" in we20. How?
Please any idea will be very helpful.......
Thank you!
Best regards,
Marta.

Delete Customer Master Data OBR2

Hi
I'm using LSMW to import data. I would like to delete it afterwards. Transaction OBR2 which is in spro Financial Accounting (New) -> Accounts Receivable And Payable -> Customer Accounts -> Master Data -> Delete Customer master data.
But it does not delete the sales are segment, it also does not allow me to delete general data if sales segment exists.
Can anyone please let me know if there is another way around this? Any other way to delete this test data???
Thanks in advance

Hi
Please go through the SAP documentation on how to perform deletion of customer master data.
This may help you in executing the function correctly.
<b>Delete Customer Master Data</b>
In this activity, you delete the master records for customers by using a program. Only use this program in the test phase.
Note
The company code for which master records are to be deleted, may not yet be flagged as productive.
Only master records for accounts which do not have any transaction data may be deleted.
Requirements
The general customer master data is only deleted for customers who are not also created as customers in Sales and Distribution.
Activities
Delete the master records for the required company codes.
Additional information
Refer to the SAPF019 program documentation for further information on the program.
Deleting Master Data
Description
This program deletes master data in Financial Accounting and is designed for preparing the system for productive startup. It deletes:
     Customer master data
     Vendor master data
     G/L account master data
You can run this program in three different ways:
1. Deleting general master data (in G/L accounts in one chart of accounts)
2. Deleting master data dependent on company code
3. Deleting general master data and master data dependent on company code
For each deletion run, you can specify whether or not the system should take into account the deletion flag in master records ("Delete per deletion flag only"). If it takes into account deletion flags, it uses the following standard logic:
Option 1: The "All areas" deletion flag must be set.
Option 2: The "Specified co. code" deletion flag must be set.
Option 3: It is sufficient to have the "All areas" deletion flag set.
Note: Deletion blocks are always checked at general data and company code-dependent data level. If there is a block at company code-dependent data level, then the general data is not deleted either. The deletion block takes precedence over the deletion flag.
General master data in Financial Accounting can also be used in other SAP applications:
     Customer master data in Sales and Distribution
     Vendor master data in Purchasing
     G/L accounts as primary cost elements in Cost Accounting
The program deletes the following:
     Change documents for master data
     SAPscript text files
     The following data is deleted for customers:
o     General master data
o     Bank details
o     VAT registration numbers
o     Addresses
o     Classifications
o     Credit management: across control areas
o     Credit management: centrally
o     Unloading points
o     Tax indicators
o     Contact persons
o     Licenses
o     Partner function limit
o     Shipping data
o     Master data in the company code
o     Dunning data
o     Linked data
     The following data is deleted for vendors:
o     General master data
o     Bank details
o     Contact persons
o     VAT registration numbers
o     Addresses
o     Classifications
o     Master data in the company code
o     Dunning data
o     Linked data
     The following data is deleted for G/L accounts:
o     General master data in the chart of accounts
o     Names in the chart of accounts
o     Key word list in the chart of accounts
o     Master data in the company code
o     Sample accounts, if selected
For customer and vendor contact persons, the addresses are not determined from central address management until the actual runtime. Therefore differences can arise as to the number of addresses in the detail log between the test run and the update run.
Automatic worklists for customers and vendors are also deleted with the general master data. Matchcodes are always deleted.
You may have to fix the number ranges after the program run.
The system makes changes to the database in the update run only. It will then also write a system log entry for documentation.
Requirements
General master data can only be deleted if no other application makes reference to the account. Use the resetting programs from
     Sales and Distribution (customer master data)
     Purchasing (vendor master data)
     Cost Accounting (G/L account master data)
If you want to delete only general master data, master data dependent on company code cannot have been created in Financial Accounting.
If you want to delete master data in a test company code, master data dependent on company code cannot have been created in any other company code except the test company code. The productive indicator cannot be set for the company code.
If a customer or vendor is referenced by another customer or vendor (for example, via fiscal address or alternative payee), you can only delete the referenced master record by deleting the referencing master record at the same time.
Furthermore, you can only delete master data in Financial Accounting if no transactions have been posted to the corresponding accounts. If there are transaction figures in one of the selected accounts, you have to manually access and run program SAPF020 (reset transaction data from a company code) before you can delete that account.
Output
The log lists every table which is processed in the program selection.
You can also create a detail log for each account type to find out why certain data cannot be deleted. The detail logs show you what other company codes and applications use the data and how customers and vendors are linked to one another.
Note
Since deleting or displaying even smaller volumes of data can result in runtime problems, you should run this program as a background job. Currently, the program individually deletes matchcodes for each master record in the database. Several match code IDs refer to each matchcode. This can place a considerable load on the database.
You cannot delete transaction data in individual accounts.
Important: The archiving programs in Financial Accounting are designed for the productive system.
If you are running this deletion program for the first time, then you must start program SAPF047 before deletion in order to generate link information.
I hope this may be of help to you
Good Luck
Hari

Updating customer master using billing

Hi ,
Let let me tell the business scenario
if you purchase something in supermarket, lifestyle etc
based on the amount u buy (say 2000,3000) they will give u points
say for 2000 - 5 points for 3000 - 10 points
so the first field is card type ie - master card, golden card, silver card etc
second field is card points - no. of points
see in business scenario, say after getting some points at one stage , customer can redeeme the points he got on the whole
ie he can get cash discount based on his points at certain stage
now my 50 points will be redeemed and next time i will have 0 points
now other fields are points redeemed, poiints in balance
now i got this screen working in customer master
data will be updated in ztable
now in billing , we have to write a user exit through which , we can update this points based on the amount of billing
ie updating customer master from billing user exit
can anyone tell what exit i have to use, what logic i have to write , and how to create project and all
Thanks,
Ratna

Hi,
User Exits are nothing but Customizing the SAP Standard prog. with out changing the exiting functionality.
Option, prepared by SAP to extend delivered standard-programs without modification of the original program at the customer. For potential customer requirements, which are not part of the standard, SAP installs blank containers, which can be filled with own functionalities by the customer. Customer-Exits are administered by SAP .
T-Codes are
SMOD - To find a Enahancement/User Exits
CMOD - To Create Enhancement/Project.
Follow the steps
1. Go to CMOD there you have to give the project name that project name should get from your Functional people, or if you know no problem.
2. Click on Create button it will asks save it local or Package.
3. In Enhancements it will give the All Exits Names then double click on your exit
4. It will take you into a Functional Module nothing but your Exit.
in that Exit you will find Include Program i.e. Eg: ZXQSMU01 where you are going to implement your logic.
5. Double Click on the Include program it will asks create object click enter
it will creates there you can write your logic save it local or any package and Activate it.
6. You need not to pass any values from Functional module/Exit to Include program that import/export values automatically program will access, you don't bother directly you can access the import/export etc. values in the program.
Finally your Exit and Project also Activate it. then check your requirement reached or not.
Following Exit try it.
1. V60F0001 - SD Billing plan (customer enhancement) diff. to billing
2. V60A0001 - Customer functions in the billing document
3. V46H0001 - SD Customer functions for resource-related billing
4. V05I0001 - User exits for billing index ETC...
May be try these you can get or goto SMOD press F4 it will give a popup window there short text bill execute then you will get a list of exits check those.
if any clarifications reply me.
Regards
Ganesh

Customer Master Data Report

Hi,
    How can i see the report of customer master data..
Like for sale order it is va05...
So how for a customer master data?
Ashis

Hi
there is no standard report for that...
go to SE16... enter table KNA1 -- for all customers please note this gives all customers in your client
                                    KNB1 -- for company code wise list
                                    KNVV -- for sales area wise list..
after entering the table press enter ... give the selection criteria.. and execute.. this will fetch you the list of customers
Muthu
Edited by: Muthupandiyan on Feb 21, 2008 12:31 PM

Error during create CR for MDGC "Enter a relevant role for creation of customer master data"

Hello Experts,
I am unable to create a Customer CR in 'MDG 6.1 Customer UI' , the UI throws an error saying "Enter a relevant role for creation of customer master data".It looks like it is expecting me to mention the BP role ( like FLCU01 Customer or FLCU00 FI Customer ) , but I don't see that BP role section in the Customer UI to mention .
While creating the vendor CR , I am able to enter the BP role ( like FLVN01 vendor or FLVN00 FI Vendor ) in the UI BP Role section.
Following are the UI's for Customer and Vendor
Customers BS_OVP_BP: BS_OVP_CU > OVP: BS_CU_OVP - I do not see BP role section here.
Vendors BS_OVP_BP: BS_OVP_SP > OVP: BS_SP_OVP - This is working fine , I see BP role section here.
Please advice what I am missing here , what should I do for the successful CR creation . Should I change the UI for Customers or do I need to do anything in CVI configuration.
Thanks,

Hi Abdullah,
You were right in the first place the UIBB is missing , the UIBB 'Role' was present in the 'Search Customer' page but not available in the 'Create Customer CR' page , so I created the 'Role' UIBB again and was able to create the CR now . Not sure how it got deleted in the first place , is there any options where we reset the UI screen to the default initial configuration
But after approving the CR , only the Business Partner BP is getting created and the Customer is not getting created . Not sure what might be the issue now. Is there any config that tells to automatically create customer when BP is created. I was able to create Vendor using the create Vendor CR before.
Thanks

Missing Tax information of Customer Master data

Dear all,
I have an error with Customer Account Group. I create a customer account group as Z001 (Domestic customer). After that, I go through Financial Accounting - Account Receivable and Account payable - Customer Account - Master Data - Preparation for Creating Master Data -Define Account Group with screen layout (customers) (also with Define Screen Layout per activities). And for Control Tab, I set all items are optional. But when creating Customer master data for this group, when going to SALE AREA DATA, Tab BILLING DOCUMENT, I found that the Tax information part is missing.
I try to set all items are optional, but can't resolve this problem. Can you help me ?
Thank you very much for your help,
Sylvecat.

Hi
Goto TCODE : OVK3 and maintain the Customer Taxes
Path : SPRO > Sales and Distribution > Basic Functions > Taxes > Define Tax Relevancy Of Master Records
VVR

Updating customer master data after invocing

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