Updating firmware on locked E61

I recently got an E61 as an Xmas gift and spent some time playing with various features. By the time I'd finished I'd setup wireless browsing/email via our home LAN and also sync'd all my contacts and calendar entries courtesy of Zyb.com from my previous handset. I also changed the default lock/security code to something I thought was more secure and configured the lock option on receipt of a particular SMS. I finally switched it off in the small hours and went to get some sleep. The next day, disaster! It wouldn't accept what I thought was the correct security/lock code. The PIN code was no problem, but without the lock code I was stuffed. After some googling I resigned myself to getting the firmware updated and took it in to a Nokia Service Centre. Now I'm no expert, but I'd think that updating the firmware should be pretty straightforward, especially for a service centre with the right equiment/tools etc. Imagine my surprise then when after checking back with the service centre, they told me that they'd been unable to update the firmware and needed to send the handset to their central repair facility. Is updating the firmware on a phone that's security locked really that challenging or are the service centre in question just being a bit dim?

no it will not
chickmagnet

Similar Messages

  • E63-update firmware require lock code.

    E63-1 after update to new firmware 500.12.009 success. when it restart and login to OS, it's require the lock code. but i type the code 12345 is code error.
    i dont change the phone code from i buy this phone. so how can i find the correct code?
    please help.

    The default code is usually 12345 unless it was changed by either the network or the user. If it is changed by the networks then it should be on the label on the box. If you changed it and don;t remember it, the only way to reset it is to send it to a Nokia Care Point. You will need to bring proof of purchase with you.

  • Update triggers firmware change, locks bitlocker. Any hope?

    We have a computer that is running 8.1 pro x64. 
    Yesterday morning it rebooted for updates as planned. However the user reported seeing a "updating firmware" window as it came back up. This strikes me as odd. We have not configured anything that is pushing out firmware updates, and as I understand
    it, windows updates does not push firmware. 
    This update triggered the TPM to lock, and unfortunately the stored key is not working. As this is a domain computer, there is no recovery key attached to a Microsoft account. Is there some other location where bitlocker stores keys?  Some way we can
    get it out of the TPM chip, or otherwise contact Microsoft. Is there a company that we can hire to brute force the key?  I recognize this is grasping at straws, but any advice would be appreciated. 

    Hi,
    Do you mean the firmware destroys the TPM? Generally, for Non-Microsoft software updates, such as computer manufacturer firmware updates, we need to set the bitlocker suspend, or the encrypted drive might be broken, as Ronald mentioned, there should be a
    bitlocker recovery key, and your members or admin should know where he stored the recovery key.
    I think it might be helpful to share some more imformation with you about bitlocker recovery key
    http://windows.microsoft.com/en-HK/windows-8/bitlocker-recovery-keys-faq
    Yolanda Zhu
    TechNet Community Support

  • Firmware Password Lock, Managing Firmware Updates

    I want to increase my data security beyond account password protection. (Ran FileVault previously but encountered a disaster - user account information became corrupted somehow. Password would be accepted but login denied with an error message but no code. Ouch.)
    Firmware Password Lock looks to me like a good bump up in security (I know it's not in the same league as FileVault from experience). I'm thinking I'll have to settle for this less secure option.
    Please help me to understand possible pitfalls beyond the obvious "retain the password".
    Will Firmware updates continue to come in normally with Software Update? Please help. Tony

    nublu wrote:
    Thank you for helping with my security question. I have googled a bit. I have found examples of physical damage to computers (new mother board needed) because of failure to get firmware update before upgrading OS. In that case it was upgrade to OS10 from OS9. This doesn't directly apply to my case, never the less, it does cause me to pause.
    Is it correct that if firmware password lock is enabled, firmware updates will load and install without unlocking firmware.
    I'm not sure about this. a firmware update will always come with instructions and if the firmware password needs to be turned off to install it, this will be explicitly mentioned. as turning the firmware password off is very easy and firmware upgrades are very rare, this should not be a consideration IMO.
    (sorry for asking again - just trying to be sure. Could not find a specific answer to this in apple support info.)
    I did find this recommendation to check for and load firmware updates outside of Software Update.
    http://support.apple.com/kb/HT1237
    Please tell me if this is recommended.
    there is absolutely nothing wrong with downloading an update manually.

  • How to install OS 9.2.1 on G3 with no OS; says needs updated firmware, how?

    I am trying to install OS 9.2.1 in an old G3 which at present has no OS in it.
    The screen says it needs updated firmware to do so. When I try to follow instructions, it tells me the CD is locked, which is obvious since it is an installation CD. Other instructions seem to assume there is already an older OS in the machine to update. Anyone with an idea of how to break this log jam?
    [email protected]

    Hi wmarina !
    Welcome to the Discussions, and Happy Thanksgiving!
    The only G3 that will give you a Firmware Update warning when trying to install OS 9, is a Blue & White G3 tower.......
    If that's what you have, then getting OS 9 onto it is a bit of a Catch-22, Can o' Worms, P.I.T.A., or whatever other favorite sayings you may have for a difficult job........
    "Other instructions seem to assume there is already an older OS in the machine to update."
    Very astute observation, and 100% correct.
    The OS that is assumed to be on the B&W's drive is MINIMUM 8.5.1, and therein lies the Catch-22.....
    A BOOTABLE 8.5.1 Install CD is NOT available as a RETAIL CD........
    The Retail CD is 8.5 install, with the 8.5.1 UPDATER, which is also on the CD.......
    The 2nd part of this problem is that the Firmware Updater (which is on the OS9.1 CD) MUST be run from the booted Hard Drive with 8.5.1 on it.........
    Your options are:
    1. Find a set of the ORIGINAL SOFTWARE CDs that shipped with a Blue & White G3, and install the original OS from there.........
    2. Do what I had to do. Take out the Hard Drive and move it to an older Mac (i.e. Beige), and install OS 8.5 on it, and update it to 8.5.1, take the Hard Drive out and re-install it into the B&W again, boot to it, and do the Firmware update at that time.........
    Note that NO Mac can boot to an EARLIER version OS than it shipped with when new, which is why you will have to use a beige to install 8.5.1 to that hard drive........
    As a secondary note, to avoid more problems, get a new Pram battery (1/2 AA 3.6V).
    Available at any Radio Shack.
    Good Luck !
    Kevin
    G3 1.1Ghz B&W, Digital Audio G4 Dual 533,G3Beige,8600/G4-800, 7600/G3-300, 6200 Ret.   Mac OS X (10.4.3)   ATI RADEON MEs: 7000, 9200, 9800, nVidia ? 64MB

  • Nokia n79 updated firmware 32.001 found GPS connec...

    I'm update firmware 32.001 for nokia n79 and gps signals cannot be received.
    The satellite signals usually open between 6-9 after firmware update enabled satellite just 1-2
    Please update the gps section in the next version of firmware   

    Hi, I report a bug in this firware versión. I've n79-3 rm 350 NAM. The problem is cannot acces to menu route when the languague is set in Spanish: Tools > Settings > Applications > ---- (before here appears App Settings or some else). But, when the langague set is English, this option appears
    GPS signal reception: sometimes is take too long lock the GPS signal.
    Attachments:
    CaptPantalla000012.jpg ‏12 KB
    CaptPantalla000013.jpg ‏11 KB
    CaptPantalla000014.jpg ‏9 KB

  • I have recently upgraded my iMac Intel G5 iSight to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old sys parts

    I have recently upgraded my iMac Intel G5 iSight (iMac5,1) to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old system parts. I have zapped PRAM. The blue indicator in system audio panel will appear for a second as I slide the bar for internal mic but then it disappears. Is there a fix?

    The sound seems very faint but can here static on playback.

  • I want update firmware 2.9 but apear this message "This software is not supported on your system."

    hi
    I want update firmware .details my system is
    Hardware Overview:
      Model Name:          MacBook Pro
      Model Identifier:          MacBookPro9,2
      Processor Name:          Intel Core i5
      Processor Speed:          2.5 GHz
      Number of Processors:          1
      Total Number of Cores:          2
      L2 Cache (per Core):          256 KB
      L3 Cache:          3 MB
      Memory:          4 GB
      Boot ROM Version:          MBP91.00D3.B08
      SMC Version (system):          2.2f38
      Serial Number (system):          C1MHQC17DTY3
      Hardware UUID:          EF0C6F81-20AD-50FA-9DD5-C8E084DF8E8C
      Sudden Motion Sensor:
      State:          Enabled
    but when install the last update MacBookProEFIUpdate2.9 i got error like this
    "This software is not supported on your system."
    please help me thanks

    OK, so the firmware is the same as mine, and yet Apple Support offered this EFI and SMC update packages, which should give a message that our computers are updated. 
      However, the update packages fail to run. 
      Did Apple neglect to give the correct update for the mid-2012 issue of MacBook Pro 13-inch?  I have the i7 Intel processor, instead of the i5, and I was sold this unit as having two processors, but the System info only lists a single processor. 
    Is one of the problems with Intel-based MacBook Pro units that the integration wasn't without bugs that cause processor hang when running the OS Lion, even with updates to 10.7.5?
      Shouldn't the EFI and SMC updaters run on these machines as stated in the Apple Support article? 
      What will Apple do for these customers?

  • What is new in Nokia 6500s update firmware ver. 6....

    What is new in Nokia 6500s update firmware ver. 6.6?
    Nokia N73. V 4.0812.4.0.1 Code: 0529786
    Nokia 6500 Slide V6.6 code: 0556234

    After updating mine yesterday...da screen refreshes or so flickers every say 5 seconds...plz any help
    i have reinstalled it three times... ..still no solution
    Message Edited by prubyholl on 04-Dec-2008 07:20 PM

  • Can not update firmware on Officejet Pro 8610

    Can't update firmware on Officejet Pro 8610, Hp update site shows available firmware update needed, disabled firewall, shut off wireless, run program, window for update appears, but checkbox greyed out. I've talked to HP Tech, He was positive newer firmware was available, I've tried starting in safe mode w/networking, disabled, MS Security essentials turned off,etc. Have Dell Dimension, excellent running, Windows 7 Home Premium, Xfinity cable network modem (very fast), I'm getting frustrated.
    Does anybody have a suggestion? Thanks, Jim

    Hi @jwhite8150 , and welcome to the HP Forums!
    I see you're having issues updating your firmware.  I would like to help!
    Before we start I have a request. 
    Press Setup on the front panel of the printer, and select Reports.  In the reports menu select Print Status report.  On that report, please let me know what firmware version is listed.
    Thanks!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • External hard drive connected to my airport extreme will no longer open, when navigating to it in Finder, the Finder window quits and reopens, cannot access hard drive, it is visible in airport utility, since the problem began I have updated firmware

    External hard drive connected to my airport extreme will no longer open, when navigating to it in Finder, the Finder window quits and reopens, cannot access hard drive, it is visible in airport utility, since the problem began I have updated firmware on Extreme as well as both of my Airport Expresses. Hard drive is USB connected to Extreme.

    Reboot the USB drive.. assuming it is powered.. or unplug and replug a self-powered drive.. (you should not use self-powered drives on AE before the latest model.. always use a powered hub).
    Does the drive now appear in finder..
    If not reboot both drive and the AE.. it should now appear.
    If it doesn't work with direct connection try a powered hub.. that can help.

  • Kernel panics after updating firmware

    Kernel panics began at startup after updating firmware about 2 weeks ago. Went through the KP repair routines prescribed by thexlab.com. Found no problems with the hard drive, permissions, etc. Did erase and install (with Leopard OS dvd bought from best buy) after archiving files to external HD and was able to startup normally. Updated OS to 10.5.7, along with several other items (iTunes was one of them). Put previously copied files (mostly iTunes). The computer ran successfully for a few days and then started getting KP's at startup again. Did another erase and install. Had success. Loaded iLife and Office 08 to have something to try to test the machine with. Shut down the computer and restarted successfully. I had forgotten I had not tested the RAM so downloaded Memtest. Tried to run it but the computer froze half way through the test. Did a hard shutdown, then tried to restart normally and got the KP again at startup. Here is the panic log:
    Sun Jul 5 18:24:05 2009
    panic(cpu 1 caller 0x001A7BED): Kernel trap at 0x00b10612, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x000000b8, CR3: 0x0134c000, CR4: 0x00000660
    EAX: 0x43ec9630, EBX: 0x049cf804, ECX: 0x04e15800, EDX: 0x00000000
    CR2: 0x000000b8, EBP: 0x43ec9668, ESI: 0x00000000, EDI: 0xffffffff
    EFL: 0x00010246, EIP: 0x00b10612, CS: 0x00000008, DS: 0x04e10010
    Error code: 0x00000000
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x43ec9408 : 0x12b0e1 (0x4555b4 0x43ec943c 0x133238 0x0)
    0x43ec9458 : 0x1a7bed (0x45e568 0xb10612 0xe 0x45dd24)
    0x43ec9538 : 0x19e517 (0x43ec9550 0x1 0x43ec9668 0xb10612)
    0x43ec9548 : 0xb10612 (0xe 0x48 0x10 0xb40010)
    0x43ec9668 : 0xb1753d (0xc1d00005 0x1000000 0x1000003 0x40)
    0x43ec96c8 : 0xb0bfc0 (0x43ec9858 0x43ec9808 0x0 0xafe41c)
    0x43ec9828 : 0xb00132 (0x0 0x600d600d 0x7027 0x43ec9858)
    0x43ec98e8 : 0xca58de (0xc1d00005 0x1000000 0x1000003 0x40)
    0x43ec9918 : 0xcae273 (0x2436f000 0x1000000 0x88100090 0x3e)
    0x43ecb8a8 : 0xc92d8a (0x2436f000 0x1000000 0x15 0x2436f01c)
    0x43ecb9a8 : 0xafa472 (0x2436f000 0x0 0x43ecbab2 0x80)
    0x43ecba08 : 0xaf15a5 (0x48af000 0x0 0x43ecbab2 0x80)
    0x43ecbb38 : 0xaf2d74 (0x48af000 0xaf6358 0x43ecbbec 0x4)
    0x43ecbc08 : 0xade139 (0x48af000 0x1 0x0 0x13)
    0x43ecbc68 : 0xad7940 (0x48af000 0x2407 0x43ecbd2c 0x48af000)
    0x43ecbc98 : 0x40c515 (0x48af000 0x4a40130 0x4a40130 0x0)
    Backtrace continues...
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.NVDAResman(5.1.6)@0xaf9000->0xd25fff
    dependency: com.apple.iokit.IONDRVSupport(1.5)@0xaeb000
    dependency: com.apple.iokit.IOPCIFamily(2.4)@0x63b000
    dependency: com.apple.iokit.IOGraphicsFamily(1.5)@0xacf000
    com.apple.iokit.IONDRVSupport(1.5)@0xaeb000->0xaf8fff
    dependency: com.apple.iokit.IOPCIFamily(2.4)@0x63b000
    dependency: com.apple.iokit.IOGraphicsFamily(1.5)@0xacf000
    com.apple.iokit.IOGraphicsFamily(1.5)@0xacf000->0xaeafff
    dependency: com.apple.iokit.IOPCIFamily(2.4)@0x63b000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    9A581
    Kernel version:
    Darwin Kernel Version 9.0.0: Tue Oct 9 21:35:55 PDT 2007; root:xnu-1228~1/RELEASE_I386
    System model name: MacBookPro3,1 (Mac-F42388C8)
    Was able to start up in safe mode and ran memtest again, this time having success and finding no RAM problems from the single run of Memtest. Shut down and restarted successfully.
    Turned the computer off for the night and just restarted it successfully about 24 hours later, and it is still running.
    I presently have about 130GB of free space on my HD. I don't have any peripherals attached. The computer gets fairly warm at times but certainly not excessively.
    Can anyone decipher my KP log and see if there is a fixable problem?
    thanks in advance,
    Pat Leopard

    Had another kernel panic at startup this morning. I had the Leopard DVD in and was contemplating another erase and install, but tried to back out of it. On restart the KP happened. Here is the log:
    Wed Jul 8 10:44:41 2009
    panic(cpu 0 caller 0x001A7BED): Kernel trap at 0x00b10612, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x000000b8, CR3: 0x0134c000, CR4: 0x00000660
    EAX: 0x2ebb1630, EBX: 0x04e20404, ECX: 0x04de7000, EDX: 0x00000000
    CR2: 0x000000b8, EBP: 0x2ebb1668, ESI: 0x00000000, EDI: 0xffffffff
    EFL: 0x00010246, EIP: 0x00b10612, CS: 0x00000008, DS: 0x04de0010
    Error code: 0x00000000
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x2ebb1408 : 0x12b0e1 (0x4555b4 0x2ebb143c 0x133238 0x0)
    0x2ebb1458 : 0x1a7bed (0x45e568 0xb10612 0xe 0x45dd24)
    0x2ebb1538 : 0x19e517 (0x2ebb1550 0x1 0x2ebb1668 0xb10612)
    0x2ebb1548 : 0xb10612 (0xe 0x48 0x10 0xb40010)
    0x2ebb1668 : 0xb1753d (0xc1d00001 0x1000000 0x1000003 0x40)
    0x2ebb16c8 : 0xb0bfc0 (0x2ebb1858 0x2ebb1808 0x0 0xafe41c)
    0x2ebb1828 : 0xb00132 (0x0 0x600d600d 0x7027 0x2ebb1858)
    0x2ebb18e8 : 0xca58de (0xc1d00001 0x1000000 0x1000003 0x40)
    0x2ebb1918 : 0xcae273 (0x2435f000 0x1000000 0x88100090 0x3e)
    0x2ebb38a8 : 0xc92d8a (0x2435f000 0x1000000 0x15 0x2435f01c)
    0x2ebb39a8 : 0xafa472 (0x2435f000 0x0 0x2ebb3ab2 0x80)
    0x2ebb3a08 : 0xaf15a5 (0x4837800 0x0 0x2ebb3ab2 0x80)
    0x2ebb3b38 : 0xaf2d74 (0x4837800 0xaf6358 0x2ebb3bec 0x4)
    0x2ebb3c08 : 0xade139 (0x4837800 0x1 0x0 0x13)
    0x2ebb3c68 : 0xad7940 (0x4837800 0x2407 0x2ebb3d2c 0x4837800)
    0x2ebb3c98 : 0x40c515 (0x4837800 0x4a0bc40 0x4a0bc40 0x0)
    Backtrace continues...
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.NVDAResman(5.1.6)@0xaf9000->0xd25fff
    dependency: com.apple.iokit.IONDRVSupport(1.5)@0xaeb000
    dependency: com.apple.iokit.IOPCIFamily(2.4)@0x63b000
    dependency: com.apple.iokit.IOGraphicsFamily(1.5)@0xacf000
    com.apple.iokit.IONDRVSupport(1.5)@0xaeb000->0xaf8fff
    dependency: com.apple.iokit.IOPCIFamily(2.4)@0x63b000
    dependency: com.apple.iokit.IOGraphicsFamily(1.5)@0xacf000
    com.apple.iokit.IOGraphicsFamily(1.5)@0xacf000->0xaeafff
    dependency: com.apple.iokit.IOPCIFamily(2.4)@0x63b000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    9A581
    Kernel version:
    Darwin Kernel Version 9.0.0: Tue Oct 9 21:35:55 PDT 2007; root:xnu-1228~1/RELEASE_I386
    System model name: MacBookPro3,1 (Mac-F42388C8)
    I left the computer alone for a while and when I hit the power button it came right up.
    I'm going to pull RAM modules per your suggestion.
    thanks,
    Pat Leopard

  • HT4972 I bought my iPhone from Internet and after an update it got locked. Could anyone tell me what I can do pls?

    I bough an iPhone from Internet and after an update it got locked. Please anyone help.

    You can either figure out what carrier it's locked to and contact them to see if they offer unlocking, or you can throw it away or sell it and buy an unlocked iPhone from a legitimate source.

  • Stuck with gray screen during update (firmware)

    Today I completed the routine software update (firmware) on my macbook pro. During the update all I can see is a gray screen with no progress bar. It appears "stuck". Please advise!

    See https://discussions.apple.com/message/24334963#24334963
    Hold power button down 5-10 seconds. It will restart and all should be fine.

  • Updated firmware of Creative Zen Nano P

    Questions?. Why do i need to download new updated firmware every now and then?2. WHat is the disadvantages if i don't download new updated firmware every now and then?3. What is the difference of the updated firmwares found in creative download section and the DAPJukebox website?4. Which is has the best quality firmwares, the creative download section or the DAPJukebox website?thanks?

    All software regardless how good the quality control will have bugs.
    Firmware is just software that is stored in the hardware on your device. New firmware is often released by a company to fix bugs or possibly add functionality that could enhance the use of a device.
    But it is also possible that a new firmware update might add a new bug or two. (a rare occurance)?Sometimes (unfortunatly) new firmware upgrades can end up removing a feature.
    For example it appears creative was under some legal pressure to remove the radio recording feature from there devices. On the ZVM, it was removed in one firmware upgrade, then in a later one it was replaced. On the Zen Nano Plus it was removed in the latest firmware upgrade (which is actually a bit old in calendar terms right now), but they have not released a later version that adds the recording back in. So in the case o fthe Zen Nano Plus, an firmware upgrade could be considered a bad thing.
    If you require and use the radio recording functionality, then upgrading to the latest version (to fix some minor bugs) could end up crippling some of the functionality of the device. Normally when new firmware is released, there are notes detailing changes in functionality, bugs fixed, and even bugs that still exist. By looking at the information you can determine if you want/need to upgrade to the latest firmware.
    Since there is some inherent risk in upgrading a firmware, most people don't upgrade firmware unless they need the new functionality or are experiencing a bug of some kind on the device that the new firmware might possibly remedy.

Maybe you are looking for

  • [XSU] OracleXMLSave

    Hi! I have a problem with loading XML file with OracleXMLSave. I would to load an XML file 2 levels deep in an object-relational table in Oracle 9.2.0.1 the problem is generating the right schema DB for sustain the 2 level deep XML file. my file is l

  • No write access for iTunes media folder

    Every time I try to download updates to iPod Touch applications or purchase music, I get the message "iTunes couldn't download your purchase. You don't have write access for your iTunes media folder or a folder within it." This was working prior to a

  • Recovering a Pages iWork document without TimeMachine

    Ok here is the deal; I was working in iWork pages on a document and accidentally closed it without saving thinking I already saved it how I wanted earlier (which I didn't). I then finally discovered what the application TimeMachine and I am going to

  • E-commerce help

    I did a website for a client who wants to incorporate a shopping cart. http://www.mpjewelryshop.com/earings/index.htm Can anyone recommend a plugin or extension for DW8 that will allow me to add "add to the cart" for each item on the thumbnail pages

  • Alternate to gracenote ??

    Is it possible to access other cd databases for track info other than Gracenote? My office has access to gracenote blocked, but we can access freedb. I have tried to change settings in iTunes to do this, but have not been able to do so. Has anyone tr