Updating Flash 2004 PRO

A friend of mine is having an issue with updating her Flash
MX Pro 2004 software from version 7.0 to version 7.2 After
downloading the update to her iMac OS X, it says to disable any
installed Flash extensions by using the Extension Manager. I don't
have extension manager installed for MX 2004 PRO on my computer.
She found the extension manager on hers - clicked on it and
it opened up and the only option to choose from was 'install'.
Everything else is greyed out. And there is nothing in the list
below to disable.
Any help would be greatly appreciated.
Frieda :D

Well, why don't you try loading WAV files, as you suggested
to your self. It would help answer your own question and help
others to help you. Until you try all options, I'm not sure what
kind of answer you expect from others.
There could be something in the bit rate of that MP3 file
that makes it incompatible with Flash. Try some other MP3s as well.
Or convert the MP3 in question to a WAV and import it.

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