Updating in CS6

I can't update in PS CS6. When I select update under the Help tab, update is greyed out. I am trying to update camera raw. Any suggestions?
Thanks!

Now that Ithink about it some more there's another major change from CS4 to CS6 that could be tripping you up. PDF export became a background task in CS5 so you no longer need to wait for it to complete before you can return to work. However, that means there's a period of time during which the old PDF is still there, or in which a 0 byte placeholder file is created, and if you move too fast that might acount for the dicrepancy. Trying to access the file before completion also has negative consequnces, I think.
You can see the progress of the export, sort of, by looking at the little icon that appears up in the menu bar (it's a set of samll horizontal lines that scroll), or you can open the background tasks panel and get a real progress bar, but the easiest way to know if your file was successfully exported is to check the box in the export dialog to open it when it's done.

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Error updating Illustrator CS6 now it can't be used

I tried to apply the latest updates to CS6 but the update to Illustrator failed with the error:
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
When I try to run Illustrator now it crashes and gives the following error:
Process:         Adobe Illustrator
Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:      com.adobe.illustrator
Version:         690 (16.0.3)
Code Type:       X86-64 (Native)
Parent Process: launchd
Date/Time:       2012-12-14 10:51:01.960 +0000
OS Version:      Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:          140082 sec
Crashes Since Last Report:           3
Per-App Crashes Since Last Report:   2
Anonymous UUID:                      AF171280-6487-4EAF-B5A3-3862A0E67D49
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
Referenced from: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Reason: image not found
Binary Images:
       0x100000000 -        0x10186cfe7 +com.adobe.illustrator (690 - 16.0.3) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
       0x101aae000 -        0x1027f3ff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
       0x102806000 -        0x102874fef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
    0x7fff68e2c000 -     0x7fff68e60baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
    0x7fff8af39000 -     0x7fff8bb3ffff com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff8c3a3000 -     0x7fff8c3a3fff com.apple.Carbon (153 - 153) <895C2BF2-1666-3A59-A669-311B1F4F368B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff9092f000 -     0x7fff9092ffff com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff920ca000 -     0x7fff923e3fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff92829000 -     0x7fff92829fff com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x7fff950e9000 -     0x7fff950e9fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.93 GHz, 8 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS723232L9SA62, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 3
USB Device: hub_device, apple_vendor_id, 0x9131, 0x24100000 / 2
USB Device: USB-SATA Bridge, 0x0411 (Melco, Inc.), 0x019b, 0x24130000 / 6
USB Device: USB 3.0 SATA Bridge, 0x2109 (VIA Labs, Inc.), 0x0700, 0x24110000 / 5
USB Device: Apple Cinema HD Display, apple_vendor_id, 0x9223, 0x24120000 / 4
USB Device: iPhone, apple_vendor_id, 0x12a8, 0x26400000 / 3
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0x26200000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8217, 0x06110000 / 5

Thanks very much for the reply, I tried it but it wouldn't install the error I now get it:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DS012 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 4 warning(s)
----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 12)
----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 22)
----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1649)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure

Is there any reasonable way to update Photoshop CS6 to 13.1.2?

I never had a problem updating my CS6 products until I signed up for CC. I run both versions of Photoshop, CC because it is more capable, and CS6 because ALL my plug-ins work. Now that CC has decided to do my CS6 updating for me, I can't get the new version to install.
Let me editorialize a moment; in a more forthright world, the CC installers should be advertised as the betaware that they are. A casual glance at the forum posts more than proves this.
To be fair, I did remove the non US English localizations and legal files. Those were nothing more than 'Dust bunnies' on my hard drive, which would never have been left in place if the original CS6 installer had offered that rather obvious option. Adobe has offered nothing in the way of solutions except the speculative answers that removal of this 'cruft' is PROBABLY the cause of the update failure, and that uninstalling CS6 and reinstalling MIGHT remedy the problem. If not, it has been suggested to run a CS6 cleanup utility prior to reinstallation. Nowhere is there mention of collateral damage (loss of plug-ins, actions, etc.) which might result from following this approach. Such a blunderbuss solution is the equivalent of a medical team removing a lung and kidney to alleviate the discomfort of an ingrown toenail.
First, my CS6 is a perpetually licensed product. What gives Adobe the right to lump it in with a cloud product that needs to be reactivated far too frequently. Secondly, how do such poorly written installers make it through in-house quality assurance?
Any software suite will have components that a user will never want to install, and many will leave garbage like language files, of use only in other corners of the world. These things beg to be removed, and until CC came along, there was never a penalty for doing so.
If there are any real experts at Adobe, perhaps they can lobby the designers to write better installers or perhaps come up with a far less painful workaround.
Finally, browsing the forums has convinced me that the cloud-only approach has left many of Adobe's customers monumentally dissatisfied. I count myself among them.
The ultimate test of the cloud will be server response, security and down-time. So far, the jury remains out on security and down-time, but server response is already dreadful at certain times of day. For example, it took me almost five minutes to log in this evening. What will happen when someone needs to reactivate prior to an important rush project, and some hacker, internal foul-up or an act of God has brought the servers to their knees?

I checked all the posts regarding this, it seems I have a 3G. Only found out now how to check my model. Thanks for your reply.

I am getting error messages installing update for CS6 Design & Web Premium

I am getting error messages after trying to install an update for CS6 Design & Web Premium on my Imac running OS 10.6.8. The errors are all U44M1I215 with one U44M1D207 for Fireworks. Please assist. dand45036
Here are all the errors.
DPS Desktop Tools CS6 32.0.0 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1U15
Dynamic Link Media Server CS6 1.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1U15
Extension Manager 6.0.8 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1U15
Adobe Photoshop 13.0.6
There was an error installing this update. Please quit and try again later. Error Code: U44M1U15
Dreamweaver CS5.5 11.5.3 Updater
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
Flash Pro CS6 update 2
There was an error installing this update. Please quit and try again later. Error Code: U44M1I215
Fireworks CS5 11.0.2 Update
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207
Fireworks CS6 update to improve Mac 10.8 platform compatibility and resolve usability bugs.
There was an error installing this update. Please quit and try again later. Error Code: U44M1U15
Adobe Bridge CS6 5.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1U15
Adobe InDesign CS6 (8.1.0) update
There was an error installing this update. Please quit and try again later. Error Code: U44M1U15
Dreamweaver CS6 (to version 12.0.3) to address HiDPI-compliance and resolve critical bugs.
There was an error installing this update. Please quit and try again later. Error Code: U44M1U15
Adobe Illustrator CS6 Update (version 16.0.4)
There was an error installing this update. Please quit and try again later. Error Code: U44M1U15

you can update manually:
pre cc updates: http://www.adobe.com/downloads/updates/
cc updates: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
cc 2014 updates: win (http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html)

Problem with downloading updates for CS6 and Camera Raw 7.4

I am unable to update my CS6 to get the latest updates and latest Camera Raw for Canon 6D. I get an error message that says close Adobe Bridge. Photoshop is closed and as far as I can tell Adobe Bridge is closed. What do I do now?

In Windows, open the Task Manager and, in the Processes tab, close bridge.exe.
http://helpx.adobe.com/creative-suite/kb/error-installation-cannot-continue-bridge.html

Tried to check on updates for CS6 64 bit - Received message saying application manager may be damaged - download and install new copy - when I try this I receive message ERROR 404 I have a PC - any help would be gratefully received - thanks - William

Tried to check on updates for CS6 64 bit - Received message saying application manager may be damaged - download and install new copy - when I try this I receive message ERROR 404 I have a PC - any help would be gratefully received - thanks - William

reset your preferences:
dreamweaver: http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
indesign: https://forums.adobe.com/thread/526990
lightroom: http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file
photoshop: https://forums.adobe.com/thread/375776
if that fails, uninstall ps, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. then use the manual updates.

Getting an "u43m1d204" error when trying to update Illustrator CS6

I keep getting an "u43m1d204" error when trying to update Illustrator CS6 to 16.2.1 as part of my Creative Cloud subscription.
I'm updating via the Adobe Applicatioin Manager (Version 7.0.0.233 (7.0.0.233)).
I've tried it several times now over the past few days.
Best regards,
Erik

Same problem here, and I have waited more than a few minutes as asked by the Adobe Application Manager, but I am still getting the same error.
Mac OS X Mountain Lion (10.8.2)

Updated InDesign CS6 and not unexpectedly quits and won't open

Hi, I just updated indesign cs6 (for mac) this morning and now it won't open and just crashes with the "InDesign has unexpectedly quit" window. PhotoShop, Ilustrator and Dreamweaver all seem to be opening and working fine but it's InDesign I need! Any help or advice would be much appreciated.
Thanks, Dara

Sorry I haven't replied earlier. I re-downloaded the original version InDesign from the my adobe user site and installed it again, I also used Onyx to clear all permission, preferences etc and restarted which got it working again. I'm in the middle of doing a massive project that has very tight deadlines so I don't think I'll try updating again until it's finished. Adobe CS6 in general doesn't seem to be updating properly at all, either through the app store on mountain lion or through the adobe updater system. Is this a common problem do you know? Again, apologies for the lateness of my reply and thank you, Dara

How do I Update photoshop CS6 ?

How do I Update photoshop CS6 ?
I thought it did this automatically. But it doesn't.
Thank you, Penni

In Photoshop, click Help > Updates

Adobe Error Code: U46M2P6 when trying to update Photoshop CS6.

I have tried updating Photoshop CS6 three times now and have gotten this message each time:
Of course there is no record of this error code online. I have installed and RE-installed CS6 and fussed with all of the
font issues. My photoshop STILL will not update and STILL crashes on a whim whenever it feels like it.
Any help?!??? I'm BEYOND FRUSTRATED at this point!! I would just forget it, but I need Photoshop for my work.

My screenshot did not load. Here is the error message:
Update Failed
Updates could not be applied
The error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance.
From Error Log:
Adobe Photoshop 13.0.1.1
Installation did not succeed. Restarting your system may help complete the installation for this update. Error Code: U46M2P6
I have tried restarting my machine. When I go back into Photoshop Help for the update it can't find any updates available for Photoshop?!?!?!?!? Grrrrrrrrrrrrrrrrr.

Can't update InDesign CS6 v 8.0 to v 8.0.2

When I try to update Indesign CS6 from 8.0 to 8.0.2 it takes me to the Application Manager, but the AM says all my CS products are up to date. So i tried downloading the patch separately, and it says it's not applicable. So actually, the AM won't show any updates for any other products even though i'm sure they're out dated some too.

Thanks. Just tried it, and it looked promising, but it still yields the same message saying everything is up to date. My colleague is not having this issue. So it's puzzling.

Trying to update Photoshop CS6 i repeatedly get an "Update Failed" message.

When trying to update Photoshop CS6 i repeatedly get an "Update Failed" message. Whats wrong? Is it because I alread have Photoshop CC installed?

Haazk385 I would recommend reviewing the installation log files for the update you are attempting to apply. Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to locate and interpret the installation log files. You are welcome to post any specific errors you discover to this discussion.

ACR 7.4 update for CS6

Updater mechanism (CS6) is not seeing the available ACR 7.4 update. Any recommendations for access to the update? Running Mac OS X 10.8.3. Upon upgragding to CS6, Adobe Application Manager stopped finding available updates. I have had to manually update Photoshop/Bridge ever since the CS6 upgrade. "All applications are up-to-date" has been the only message received when searching for updates.

Thank you for the feedback.
Ran the Creative Suite Cleaner Tool.
Reinstalled Photoshop CS6 from the "Your Downloads" page.
Opened CS6 13.0. Checked for updates. Application Manager found updates for Bridge, Ext. Mgr., Photoshop and Camera Raw.
The updates could not be applied. Per the error log...Error Code: U43M1D207 for the following...
CSXS Infrastructure CS6
Photoshop 13.0.4
Dynamic Link Media Server CS6 1.0.1 Update
Camera Raw 7.4
Extension Manager 6.0.5 Update
Bridge CS6 5.0.2 Update
I ran the update mechanism a second time...received the message "Your applications are all up-to-date."
Repeated the process above and had the same results. Any recommendations? Thanks.

I was trying to update Photoshop CS6

I was trying to update Photoshop CS6 and after getting to 99% installed the script came back with
"Update Failed," Try again
later or contact customer support which included a link to nowhere and a number (U44M1|216).
I did try to "try again later," to no avail!
H E L P !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Run the Creative Suite Cleaner Tool, let AAM reinstall, then try again.
Mylenium

Photoshop update (of CS6) terminates in error.

I recently enrolled in the CC monthly plan for Photoshop and downloaded Photoshop CC. Both my Photoshop CS6 and Photoshop CC work fine, though they are somewhat different.
Adobe updater informs me an update is available for Photoshop CS6. When I try to update, the process terminates with an error message after about half the download is completed.
I get the same notice with the same result for Photoshop Extension Manager, which is also shown as an avialble update.
Each failure is accompanied with a message, "Some components of the following products could not be updated successfully." and icons for PS CS6 and PS Extension Manager are shown.
I have copies of the log files for both, but neither
1. Now what? I've tried this several times.
2. Is there a point in updating PS CS6 if I have Photoshop CC installed?

It seems error is coming due to ExMan failure. Ps must be updated now, Verify the same by Ps->About Photoshop.
Try installing ExMan from here:
http://www.adobe.com/exchange/em_download/em6_download.html
After successful installation try updating again through Help->Update.
If it still exists then for ExMan issue please provide us with the following logs.
You can find them at:
ExMan Installer logs
For Mac:
Library\Logs\Adobe\Installer
AAM logs
/Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0
You can zip all the files together and send us through mail. This would help us in finding the root cause.
Regards,
Ashutosh
[email protected]

Updated ps cs6 camera raw to 8.4 on mac os 10.5.8 now cannot revert to 8.2

Updated ps cs6 camera raw to 8.4 on mac os 10.5.8 now cannot revert to 8.2 to view and open cr2 files. I would rather not uninstall any programs, would rather remove manually and install 8.2. I Have several adobe programs and no clue where serial numbers are to even think about uninstalling all to reinstall, just to fix a plug in. Please help
me.

It's a bit of a work around, but you can uninstall PS CS6 [and perform a clean install / don't update the software afterwards for camera raw] and manually install the CR 8.2 update:
CS6
http://swupdl.adobe.com/updates/oobe/aam20/mac/PhotoshopCameraRaw7-7.0/8.2.67/setup.dmg
kglad is right the update 8.4 should not result in issues. Please check the Photoshop Family Customer Community for issues.

Updating in CS6

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