Updating ios 6.1.3 but it times out and fails, what am i doing wrong?

Last iphone 4s was replaced under warranty due to wifi greying out and now i can't update the software on my new phone.
Tried updating direct from iphone but it fails and when attempting from itunes it says my internet connection timed out.
I've attempted 5 times now and i don't know what else to try apart from take it back to Apple Store. Can anyone help?

Temporarily disable any security software on the device and try again.

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