Updating ios and wont go past Rescue email page
Updating ios and im stuck on Rescue Email page put in email address and it wont forward to next page been stuck for 20 minutes
I went online on my laptop to apple and put in all my security questions. Then I manually truned off my phone, let it "rest" for a bit and then turned it back on. This time, when it promted for the security questions, I opted for "not now" and then it seemed to progress just fine.
Similar Messages
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Updating iphone 4 with ios 7 software. Made it thru download and am now setting up security questions and it says optional rescue Email. However I do not have the option to skip this page. I even submitted a rescue email and registered it with my apple id on this website but cannot progress in set up. Am I missing a step? Phone is now in emergency mode only! Not sure what to do next.... Any suggestios?
Forgot to add that I want to power my phone off but cannot due to broken button... Any other way to power this phone off to help fix original problem!!
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HT4972 my ipod touch wont let me update IOS and becuase of that i cant download any apps
my ipod touch wont let me update IOS and becuase of that i cant download anything of the app world is there anyway of helping me
Do you have a 2G iPod. Those can only go to iOS 4.2.1.
A 1G can only go to 3.1.3
A 3G only to 5.1.1
Identifying iPod models
What version of iTunes is on the computer? The latest is 11
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
While updating I was asked for a "Rescue Email". I entered my email address but when I pushed "Next", I cannot advance. I seem to be stuck at this level. Suggestions?
I can't answer why you are not able to connect to WiFi but I can tell you to try the basic things, turn WiFi off and on again, restart your iPad, reset network settings, reboot your router, forget your WiFi network and try again .....
The issue with the email is probably a password issue. Make sure that your password is entered in the incoming mail server setting and in the outgoing mail server setting as well. The outgoing server setting can be accessed by tapping on the SMTP under the Outgoing Mail Server Setting and then tapping the smtp.comcast.net in the next window under the Primary Server Setting.
The outgoing mail server setting will be in the first window when you tap on the Comcast account in the Mail settings.
Look here for a few different web sites for help with the WiFi.
http://www.google.com/search?q=troubleshoot%20wifi%20on%20iPad -
I cant answer security questions and i dont have rescue email
I dont renbr my security questions and i dont have rescue email what should i do? I wont call support...
Try visiting Contact Apple Support, click iTunes > iTunes Store > Account Management > Forgotten Apple ID security questions, then schedule a call or talk to someone at Apple.
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My FaceTime won't let me sign in, I verified my ID online but when I go to sign in on the iPad 2 it says unable to connect and Wont send me the email?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom -
my id is blocke I answered security question too many wrong questions and i dont have rescue email plz help
hi. i forget the answer of my security question and i dont have an rescue email. how i can change it? please help me. and now im in Iran and i cant call too security team . please help me.
ipad
iphone -
i forgot my security answers and i have provided rescue email same as apple id its been 6 monts and still no solution found i have credits in my account please help
Well, of course a rescue address which is the same as the main address (which doesn't work) isn't a lot of use.
Please see Kappy's comprehensive User Tip:
https://discussions.apple.com/docs/DOC-4551 -
I forget my security questions and I haven't rescue Email
I forget my security questions and I haven't rescue Email
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
The option to send an email to reset your security questions and answers is not available and i have a rescue email already. I forgot my security questions. What to do?:/
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers. -
Hi dear sir/Madam i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105243) -
i dnt remember my answer of my security questions and dnt have a rescue email id also please tell me what to do???????????
Click here, phone Apple, and ask for the Account Security team.
(81330) -
I forgot my security answers and I have no rescue email, What is the solution?
I forgot my security answers and I have no rescue email, I am trying to purchase as usuall but this time seems different, app store is asking me to answer the questions and I have no idea about the answers. WHAT TO DO? as I mentioned I have no rescue mail.
Contact applecare support at 800-275-2273, ask for someone in account security - to reset security questions. After the advisor verifies your identity, they can reset your security questions.
Have a great day. -
What if "Forgot your answers?" and option to use rescue email wasn't even present? Apple has made this process way too complicated!
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
i am having problems editing the security questions i do not remember i specifically followed the steps and the "send to rescue email" option does not appear even though my rescue email is verified please help me
<Email Edited by Host>As these are public forums, you're not talking to iTunes Support, I've asked the hosts to remove your email address from your post - it's not a good idea to post it unless you like spam email.
The reset link will only show if you have a rescue email address on your account - a rescue email address is not the same as an alternate/secondary email address, they are different addresses/settings on an account.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use
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