Updating IOS5 - Why dont i have the option in my settings?????

I am trying to update my iphone 4 with the IOS5 update and its just not happening grrr.  After finally finding a program to transfer my music, etc off my phone to my pc i tried to do it through itunes but it keeps timing out, over and over again.  So I have now gone to the apple site to find a way - it says you can do it through your phone using the 'Software Update' option in your Settings on your phone.  However, I DON'T HAVE THE 'SOFTWARE UPDATE ' option in my settings - its just not there!!!!  This is so incredibly frustrating.  Why is it not there????? 
Someone please help . . . . this is so frustrating!
Thanks in advance

KiltedTim wrote:
clarebear01 wrote:
No, I have ios 4.3. Im trying to update to ios 5.  As mentioned, The timing out is when I connect my iphone to my pc and try to download ios5 through ITUNES - its just keeps timing out (when it gets to about 34minutes) with an error message.  Which from what ive googled is common.  But how do you get around that.
Disable your antivirus and firewall software. If you are running Kaspersky, you may need to remove it entirely. It can interfere with the update process.
Yes I synced this phone long ago but have no program to transfer music 'from the iphone to the pc'.  From what ive been told in the past you are unable to do it.  Well, until I found a program for it.  Is there an apple program to do this???
No. There is no Apple software that will do this. Music purchased from iTunes can be transferred using File>Transfer Purchases in iTunes on the PC. Anything else had to be synced from a PC to the phone to begin with. You should have those files already. If the computer they were on crashed, was destroyed, etc. then you shoud have a backup of that computer. Backups are the responsibility of the user. The iPhone is not a backup device.
If the music in question came from a comptuter that you do not own, and you do not have the originals of the music (audio CDs, etc), then you have no legal right to have the music in the first place. Copying someone else's music is theft.
The music is not copied from someone elses computer.  It's mine I purchased from itunes directly to my phone. (off topic).
Im running Avira antivirus and im extremely hesitant to disable this and use the internet - in the past I have had computers crash from Trojans trying this technique.
Good job Apple!!! Not!

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