Updating Ipad

When I plug my iPad into my computer to update it, I get a message that says "this Ipad cannot be used because the Apple Mobile Device service is not started". What does this mean and how do I start it so I can update this machine?

Restarting Apple Mobile Device Service in Windows
http://support.apple.com/kb/ts1567
Restarting Apple Mobile Device Service in Macs
http://support.apple.com/kb/HT1747

Similar Messages

  • Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"

    Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"
    I have tried to restore my contacts and company data at least 20 times and every time half way through THE iPAD REBOOTS! When it boots back up it is at the brand new iPad screen.
    This makes me angry as I do not use the iPad for fun and games. I use it for business. My company data and records for the last year are gone. ALL of my out standing customer invoices are gone. ALL payments received are gone! ALL Business contacts and emails ARE GONE! All my company, personal email accounts and settings ARE GONE!
    What am I supposed to do now? In 6 hours I have to get on the road and conduct business with a empty blank factory out of the box iPad. How am I supposed to know who owes me money or who has paid their bills Apple? All of my meetings and calendar dates are GONE!
    Everything was supposed to be backed up and restored after the update!
    Question???WHY DID YOU MAKE THIS UPDATE WIPE OUT ALL SETTINGS AND APPS ON THE iPAD??? All the other updates left everything on the iPad intact and ONLY upgraded the IOS,and when it was done everything was still there.
    Yes! I have done everything. Rebooted computer, checked for updates, Hard booted iPad, Factory restored iPad to ios 5 twice, tried every usb port I have, unplugged all other usb components.
    Everytime half way through "Restoring iPad from backup..." The iPad turns off shows a spinning circle then shows the Apple logo and takes me to the brand new iPad setup screen.
    Apple, you have no idea the level of stress you have created today.....

    Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
    ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
    I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key!

  • How to update ipad 2 to ios 5.1

    hello,
    i want to know how to update ipad 2 to ios 5.1

    Since this is posted twice, the other post of the question, Barry, says iOS 4.3 is current iOS version...so the way to update is via iTunes on a computer.  As Barry says, once a version of iOS at or above 5.0 is installed the update can be done wireless.

  • Updated iPad 2 last night.  All movies (9) on my iPad can no longer be viewed.  The movie plays but the photos and scene selection are blank. How do I fix this

    Updated iPad 2 last night.  All movies (9) on my iPad can no longer be viewed.  The movie plays but the photos and scene selection are blank. How do I fix this

    Quit the app and restart the iPad.
    In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Try the videos app again.

  • Updated iPad to ios7, now it says if I open spreadsheet in Numbers I won't be able to sync to Mac until upgrade to Mavericks

    Updated iPad mini to iOS 7.
    I had purchased Pages & Keynote & then later purchased Numbers also on the iPad so I could keep a file synced w my Mac, now that I'm doing more & more on the iPad mini so not using the Mac all the time.
    I was dismayed to get a message when I tried to open a contact file that I use to keep track of biz prospects that said if I opened it, I would Jo longer be able to keep it synced w the version on the Mac until I updated to Maverick. This caught me totally by suprise. If I had had even a hint that ths would happen, I would have held off updating to iOS 7 on the iPad mini. (Which I'm typing on now)
    Is there any way around this? I do use Time Machine to keep my Mac backed up regularly.
    Have the bugs been worked out of Mavericks?
    I've read that the iWork's apps & maybe some others have been dumbed down to make the sync work so some features are lost.
    Does most apps work fine w Mavericks? I guess I should check to make sure that Parallels 8 works w it. Don't use it much any more, but do have Windows 7 as a virtual machine. I'd like to retain that w out having to pay to upgrade as I just upgraded not that long ago.
    Also do the apps work ok & sync well if using iOS 7 on iPad & Mavericks on MacBookPro (mid 2012 model--although purchased May 2013).
    Back in May, I also moved to Portland, OR not realizing there is only 1 Apple store inconveniently located downtown. It also doesn't seem to have as full offering of classes as the store in Tigard which are further away. Before moving, I had 2 Apple stores w in.  10-15 min drive. & I used zone to One for 3 years. I purchased it again just before my move after spilling water on my old MacBookPro & ending up buying a new one. But haven't even activated it yet.  But thinking of looking into ging to an apple store to get help.

    OK, I decided to upgrade to Mavericks. 1st I checked to see if Parallels 8 woudl work w it. It said yes, but upgrade parallels 8 1st so I did that (& then realized I should update virus def & run Windows updates also. Don't use it very much  180 days ago it said).
    Then saw some reports of mail not working so well so decided to clean out a lot of un-needed emails on my Mac. Also ran updates to Mountain Lion.
    Then closed everything & shut down. Left it off for a few min to clear out any left over electronic garbage & rebooted. Opened App store & clicked the Mavericks free download. Almost immediated it gave me error message & suggested doing it from the Purchased section.
    Ok, I tried downloading it there. 2-3 times got same almost immediate error message.
    Then, I think it was after disconnecting external HD & printer I tried again & it was looking good w download. It was fluctuating between 40-45 min time remaining & showing almost 500 mb downloaded when I got the error message again.
    btw, I also got an error message when running Windows update. There was an unknown error code when I tried updating Service Pack 1 (which it showed I needed, although I'm thinking that is kind of strange since I've had Windows 7 on a MacBookPro since shortly after I bought the original MacBookPro in April 2010. (Spilled water on it last May & Apple store said it would need expensive repair so bought this replacement that they used my Time Machine backups to install everything on. This was right as I was getting ready to move & I haven't yet found the old one to see if maybe it would work. It should be in one of my boxes).
    So, if it is having this much trouble just getting it installed I'm kind of afraid to go ahead. Wondering why some report it works fine & a lot of others saying no.
    I very frustrated since I just want to be able to have the functionality I had to be able to sync Numbers between my iPad & my Mac.

  • First post for me I have just updated ipad to ios8 and now I can't sync music from my Mac to it witch is running latest itunes it starts to sync then stops straight away with no info why as anyone got any ideas please?

    First post I have just updated iPad to latest iOS and now I can't sync my music in iTunes form Mac which is running latest  version it starts but stops straight away and gives no info I've tried with wifi off  and on turned everything off and back on but nothing as any one got any idea please ?

    I have the exact same problem! It started this month, I don't know what to do

  • Updated iPad 2 to ios7 - Now all my music has disappeared..

    I'm sure other people have had this problem but I don't seem to be able to find an answer so I'm gonna annoy everyone by probably asking this again.
    Updated iPad 2 to ios7 weeks ago (whenever it came out), didn't seem to be any problems, listened to music only a few days ago, seemed grand, now hundreds of song gone, boom, no reason.
    I know people will say 'Just hook it up to iTunes and resync yer library' but I can't do that.  Unlike most people I don't have my iTunes set to sync everytime I connect to it.  I have it set to 'Manually manage my music and videos', I hate being forced to do stuff!  I don't have iCloud actived, see no point in it.  So my music library on my MacPro just has a few songs in it, I never keep them on my MacPro, I use my iPad for music (or did before the unexpected cull).
    If I connect to my MacPro, and click on "On this iPad" in iTunes, it's saying I have 1822 songs.  It lists them all as if they are still there but every one of them, apart from about a hundred, have little exlaimation marks in circles beside them. 
    I understand that I can probably track down all the songs and put them on again, but it took me ages the first time round.  I don't have that kinda time, especially when I wasn't the cause.
    Anyone ever find out what causes this?  And was a solution every put out there?  Or am I going to have to head up in my attic and dust off all the old CDs again?

    Did you actually sync the music to your device?  If it is disappearing when your laptop is turned off it sounds to me as if you somehow set up streaming and didn't sync it.
    iTunes: Syncing media content to iOS devices and iPod - http://support.apple.com/kb/HT1351 - detailed example: https://discussions.apple.com/message/18860187
    iOS: Syncing with iTunes - http://support.apple.com/kb/ht1386 -  You can sync everything or selected playlists.

  • Apple ID.  My newly updated iPad 2 wants an email for the apple ID.  My apple ID is not an email address.  How can I get past the set-up screen?

    My newly updated iPad 2 wants an email for the apple ID.  My apple ID is not an email address.  How can I get past the set-up screen?
    I can't change my Apple ID.  It would mess all my stuff up.

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I updated ipad 4.3 to io7 but now when I go to set up it keeps asking me to restore - I have done this from itunes several times but it still gets stuck at this point in set up - help!

    I updated ipad 4.3 to io7 but now when I go to set up it keeps asking me to restore - I have done this from itunes several times but it still gets stuck at this point in set up - help!

    All media and apps should be in iTunes on the computer.  Simply select the content desired to sync to the device and sync it.
    FYI, backups have never included media or apps.
    Downloading past purchases from iTunes

  • Trying to update iPad mini. Old email continues to appear and can't authenticate. How to remove it totally and use my iCloud I.D.?

    Trying to update iPad mini. Old email continues to appear and can't authenticate. How to remove it totally and use my iCloud I.D.?

    If you have any apps that were acquired with the old ID they will always be tied to that ID. Delete them and reacquire them with the new ID that you have in Settings > iTunes and App Store

  • How do I update iPad 2 to iOS 5?

    How do I update iPad 2 to iOS 5?

    Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
    Then start the update by selecting the iPad on the left-hand side of iTunes (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC), and on the Summary tab on the right-hand side clicking the Check For Updates button
    Updating to iOS 5+ : http://support.apple.com/kb/HT4972

  • I have an A5X chip iPad with retina display with AppleCare . If my iPad broke would apple replace it with the updated iPad with retina display?

    I have an A5X chip iPad with retina display with AppleCare+ . If my iPad broke would apple replace it with the updated iPad with retina display that has the A6X chip?

    They will replace your "broken" iPad with an iPad of equal type .... so NO, they will not replace it with a new iPad 4th generation. They will actually replace your "broken" iPad with a refurb, not a new one.

  • HT4623 updated ipad mini last night with the ios 7.6 and now am unable to restart the pad, we have tried charging it completely and have had no luck in restarting it

    updated ipad mini last night with the ios 7.6 and now am unable to restart the pad, we have tried charging it completely and have had no luck in restarting it

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again.  Also, if you have IOS-7, read this.

  • How do i update iPad 2 to ios5

    How do I update iPad 2 with ios5?

    Hi RUdegar,
    I bought an iPad 2 at Apple shop in NY in the US last August. Upon bringing it to Nigeria,I tried downloading Keynote but,a window propped up to say "Update to IOS 5.0. I connected my iPad to a computer in a cyber Internet cafe using the USB as instructed on Apple website but the only icon I saw was that of the camera.No prop came up to say how to download iOS 5. Pls advice me on practical terms or step by step procedure on how to update my iPad to ios5. Cheers.

  • TS5223 after updating ipad the next I cant access anything because is asking me for a password it is not taking what I had help please ?

    after updating ipad , the next day it is locked and doesnt take my password,help please

    Same problem for me.
    1. Cannot connect to wifi as icloud password pop up keeps appearing.
    2. tried deleting account. UNable to do so.
    3. tried resetting password by logging into apple id through desktop as mentioned in one of the responses in another thread. Unfortunately the apple id to be reset is the same as being prompted by icloud and hence unable to reset the same.
    Feel like breaking the **** ipad into bits. Stupid of apple to let such a bug in and not offer support !!

  • Can't update iPad since iTunes uses drive C. Solutions?

    Can't update iPad since iTunes uses drive C. Solutions?
    Yeah, I've seen this topic:
    http://apple.stackexchange.com/questions/27446/i-do-not-have-enough-free-space-o n-the-c-drive-of-my-windows-computer-to-run-t
    But which one is 100% working solution?
    Thanks.

    Relocate iOS device backups
    Assuming you're running Windows Vista or later you can use the following steps:
    Open a command prompt by hitting the start button and typing CMD<Enter> in the search box that opens up.
    To move the current backup folder from C: to D: type in this command (on one line) and press <Enter>
    Move "C:\Users\<User>\AppData\Roaming\Apple Computer\MobileSync\Backup" "D:\Backup"
    Where <User> is your Windows user name.
    To make iTunes look for the data in the new location type in this command (on one line) and press <Enter>
    MkLink /J "C:\Users\<User>\AppData\Roaming\Apple Computer\MobileSync\Backup" "D:\Backup"
    If your target drive has a different letter or you already have a folder called "Backup" then edit "D:\Backup" accordingly in both commands.
    In some cases (perhaps depending on what builds of iTunes were installed in the past) it seems the folder is in the \Local\ branch of AppData rather than \Roaming\ in which case edit to suit.
    If you're still running Windows XP you can use Junction (cmd line tool) or NTFSLink (shell ext). In both cases you move the existing folder to a new location, create an empty folder where the old one used to be, then use the tools to get the operating system to link the two together and silently redirect any file operation on the old location through to the new one.
    Note that while this method works for iOS device backups it cannot be used to redirect sections of the media library.
    If your iTunes library is on the C:\ drive with the media folder held elsewhere then see also make a split library portable.
    tt2

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