Updating iphone 4 with windows 7

Is anyone else having problems? I have done all the required updates, Bought the bumper and am still having problems with dropped calls. I have taken it to the store and they told me it was windows 7 firewall blocking part of update. Weird thing is I can talk all I want on edge but not on the 3G network. Any suggestions.

Before you update or even download the update, disable the anti-virus and the firewall first, then download the update and then install. Once complete, feel free to turn those back on.
I don't use any anti-virus software on my computer, except the Kaspersky, it is on, firewall is on and I don't have any problems with downloading and installing the update on my iphone.

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