"updating ipod failed..files could not be read from or written to+

help!! this is the message that appears everytime we try to add a song to the ipodshuffle on itunes.
we have updated itunes, the ipods and windows and nothing is working.
we even restored the ipod to factory settings and it still wont work properly!!!this message appears everytime we drag a song to the ipod
this is happening with both ipods shuffles that we have but not with the ipod nano
could someone please help with this problem PLEASE

Hi.
The scenario will be - "Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod..
In this case we need to try all the steps mentioned in the Apple article number - 301267..
The link is http://docs.info.apple.com/article.html?artnum=301267..
I will list out thr steps for convenience...
1. Plug the iPod directly to the USB removing all other devices connected..
2. Open "My computer" -> Right click on removable drive meant for IPod and select format 32..
3. Then Restore the IPod back to factory settings..
4. Then unp[lug the IPOd, Reset it and then try transferring songs onto iPod
Please revert back on clarifications..

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