Updating iPod Software--Won't Stop 'Updating'

I've recently upgraded to iTunes 7.0. After upgrade, iTunes won't recognize my iPod at all. So I restarted the computer, and simultaneously restarted the iPod. At this point, it recognized the iPod, but said that new software was available for my iPod and that I needed to update. I did, and now a pop up is on my computer reading "Updating 'Ben'". (Ben is the name of my iPod). I've done this 3 times now with the same result.
How can I ensure that iTunes recognizes my iPod each and every time?
IBM T60 Windows XP Pro 30GB iPod Video

Incidently, I too have tried switching from the USB 2.0 hubs in the front to the rear USB's and nothing is happening. I have followed the iPod for Windows software instructions to:
"connect iPod to see if it needs formatting"
when I connect the iPod shuffle the software notices that the "iPod is connected, please wait while the system recognizes the device" and I have even let the program run "waiting for iPod" for HOURS............ and nothing is happening!!

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Updating iPod Software--Won't Stop 'Updating'

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