Updating Issues. Windows 7. Adobe frustration is neverending.

Windows 7 CC user. I can't update to the latest AE or PS versions. CC claims they are up to date when they are clearly not. Adobe Application Manager claims that only Prelude can update automatically.
When I manually grab the updates from Adobe I get an error saying I can't update (12.2 for AE for example). Very frustrating and customer support is anemic at best. I'm sorry to be so negative, but this is getting a bit ridiculous.
Anyone have any ideas or experienced anything similar?
Thanks,
Chris

You will have to run teh Creative Cloud Cleaner Tool and start from scratch. Tho9se obstructions come from updates that introduce compatibility issues with shared components. Of course it's a mess, but well, Adobe may learn one of those days...
Mylenium

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I cannot connect to an update for windows for adobe premiere elements 9 ar to change my sign-in. it gives me an error message 400 saying photo shop is unavailable. this makes the second day.

I cannot connect to an update for windows for adobe premiere elements 9 ar to change my sign-in. it gives me an error message 400 saying photo shop is unavailable. this makes the second day.

This is a user to user forum, not Adobe support
Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
-http://helpx.adobe.com/contact.html?step=PRE

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I then let adobe update to 8.1.6 and still the same problem.
I got one error that said I needed to activate adobe but the activation buttons are grayed out (not functioning).
I can use a little help please.

Hi,
Adobe Reader / Acroabt support for Windows 7 begins with release 9.2 of Reader / Acrobat.
Adobe states that earlier releases may install / function but were not tested in Windows 7.
Refer to"Installing and using Windows 7 with Adobe applications"
http://kb2.adobe.com/cps/508/cpsid_50853.html
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Adobe Support is Aweful: Illustrator Update Issue

Anyone having a problem with Illustrator Up-Dates? After spending about eitht hours with technicians issue is still unresolved. Below are case notes.
Case #0182211411
Updated
Wednesday, April 13, 2011 10:07:34 AM PDT
Opened
Thursday, March 31, 2011 4:45:40 PM PDT
Status
Open - Pending Adobe Response
Product
Adobe Design Premium CS5
Support contract
Adobe Support Program
Subject
Update Failed
Notes & responses
Notes from Customer
Wednesday, April 13, 2011 10:07:34 AM PDT
Issue is not resolved.
Latest technician was a total waste of time. Had not read previous case notes, had me retry procedures that had failed on previous t
hree attempts to work with technicians.
Wanted me to delete and reinstall entire CS5 Suite with a new user account: said it was a Microsoft registry issue, not an Adobe pro
blem. I lose two days of work, and have to reinstall all plug-ins for the entire suite. Asinine for a problem with Illustrator.
How about some competent help for a change? How about repairing Illustrator registry (if that, indeed, is the problem)?
Notes from Customer
Friday, April 1, 2011 3:33:47 PM PDT
Thank you Adobe support for more wasted time, non-solutions, and non-call backs.
Spent 40 minutes on hold yesterday, spoke with a technician who was running through the standard diagnostics, and was disconnected a
fter about five minutes.
Spent about 50 minutes with a young woman this morning who was also unable to do anything. She wanted to uninstall and reinstall the
entire suite, which I declined to do.
Another tech called, and an appointment for 2:00 PM was set up. It is about 3:30 PM, and still no call back.
After researching the issue on non-Adobe sites, I was able to get the Toolkit up-date to work. Illustrator will still not up-date (s
ee attached error messages). I tried uninstalling and reinstalling, same result.
Thanks again for the lack of support!
Dan Clements

Microsoft was very helpful in resolving this issue. There is also an error in Adobe's Cleaner Tool: Microsoft's Installer CleanUp Utility is no longer recommended for anything other than Office, as it may corrupt Windows 7 files, and is not available from Microsoft.
Situation
Apparently the attempted install of Illustrator patch 15.0.2 corrupted some Illustrator, as well as Windows 7 files.
Solution
The solution was to run a Windows 7 [in my case Professional] "in-place up-grade." This essentially reinstalls Windows while retaining all install and other information. Worked flawlessly.
Second step was to run generall follow Adobe CS 5 Cleaner Tool instructions. Illustrator would not totally uninstall, but the error log indicated that the problem was deleting some empty directories. It appears they were write protected [a change an Adobe Tec had me make], so I manually deleted them. Please see note above about Microsoft's Installer Clean-Up Utility: it is no longer available from Microsoft.
On reinstall there were a number of error messages, which did not appear too important. I ran install a second time, then applied up-dates for the next few hours.
All up-dates were successfully downloaded and installed, and the past two days the suite seems to be working fine.
Wrap-Up
Thank you Microsoft and Milenium. Continued thumbs down for Adobe support.

How do I open the updates window in "Adobe Application Manager"?

How do I open the updates window in "Adobe Application Manager"? Or can I or should I....??
I am a brand new Cloud member. I heard of the Retina update. Assuming this was where the updates would logically appear I went to the "Adobe Application Manager" app first. Without closing the "Adobe Application Manager" I opened Photoshop and went to the help menu and selected "Updates..."; a second window opened in the already open "Adobe Application Manager".
I selected update all.
The result is below:
DW CS6 12.1 Creative Cloud
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Dreamweaver CS6 12.0.1 update to address critical issues
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Adobe Bridge CS6 5.0.1 Update
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Adobe Illustrator CS6 Update (version 16.2.0)
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DPS Desktop Tools CS6 2.05.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Dynamic Link Media Server CS6 1.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Photoshop Camera Raw 7.2
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Extension Manager 6.0.4 Update
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Adobe Media Encoder CS6 6.0.2 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
Now, I closed the "Adobe Application Manager" and opened "Photoshop" again and again selected "Updates..." from the help menu. The "Adobe Application Manager" opened again with just one window this time and the updates happened correctly.
I was hoping one of the updates would be to the "Adobe Application Manager", I don't think so.
So, If I were you I wouldn't select "Updates..." from an Adobe app unless the "Adobe Application Manager" is closed until they fix it...
Current version: Adobe® Application Manager - Version 7.0.0.128 (7.0.0.128) Note the Two windows in the "Adobe Application Manager" in the attached image.

The updates are currently available by going to Help>Updates within the Application. Once you invoke the Updater, which is a component of the Adobe Application Manager, it will locate and apply the updates. It looks like most of your updates have failed to install. I would recommend you begin by trying to apply the updates that are available on our product update page at http://www.adobe.com/downloads/updates/ and seeing if you face the same difficulty.
If you continue to experience problems with applying the updates then please review your installation log to determine the cause of the failure. You can find details on how to locate and interpret the installation log at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Adobe update issue

I installed adobe acrobat v8.0 on windows 8 64 bit ultrabook a few nonths ago. I have tried to update manually several times. Aparently there have been no updates during this time. However it also comes up with a message saying that it 'the following products updates could not be determined: adobe updater'. Is this a problem, and could it be affecting my lack of updates for acrobat 8.0?

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Window 8.1 preview for developer update issu.

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Updated to Windows 8.1
1. Audio no longer works, even though drivers says everything is working and the sound volume bar shows flutuation onscreen.
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4. Network seems jumpy, with disconnects a plenty although it was perfectly fine before the update.
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Hi Unizzy:
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a business product. You can do this at http://h30499.www3.hp.com/hpeb/ .
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Unable to Resolve Windows Update Issue in Windows 8.1

Hello,
I recently, as far back as 1 month ago, began experiencing issues with the update service under the Windows 8.1 OS platform.
I found that I was having to repeatedly run the Windows Update Troubleshooting Tool. This appeared to fix the issue with each run of the tool, but eventually I'd have the same problem receiving updates again. My problem is as follows:
1. Windows Update service hangs during register analysis.
2. Unable to reset (stop or restart) wuauserv.
3. Unable to reset (stop or restart) Cryptserv.
4. Unable to reset (stop or restart) BITS.
5. Unit recently, was unable to connect to internet from Desktop GUI, but was able to connect using Metro GUI.
I'm not sure is there was a recent update that caused this issue, but I can no longer download updates for my system, nor can I successfully run the Windows Update Fixit tool.

Hi,
Let's confirm these situations:
Now your desktop Internet Explorer can't connect Internet.
You receiving the same updates again and again.
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Karen Hu
TechNet Community Support

Brighness issue after updation on Window 8.1

I have HP Pavillion g6 1202-tx Notebook PC, recently updated to Windows 8.1. Since then i am not able to adjust my screen. It's really ridiculous. I have tried to google it, but can't find any solution. Plz any body can help urgently.

Hi sonu4486,
Welcome to the HP Support Forums!
I see that you are having some trouble with brightness on your display after upgrading to Windows 8.1. One thing I am unclear on, is whether your issue is only with brightness of the display, or if there is also some other trouble you are having with the display as well. For now I will proceed with the brightness issue you mention.
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Resolving Problems with the Brightness of the Display
Display is Dim During or After Startup or Boot
Here are some other HP sources I found that may also be helpful to you.
Resolving Problems with Notebook Displays (Windows 7 and Windows 8)
Diagnosing a Liquid Crystal Display (LCD) for Damage
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About LCD Panel Defects and Terminology for HP Pavilion or Compaq Presario Notebook PCs
Also for your convenience here is the support page for the: HP Pavilion g6-1202tx Notebook PC
Please let me know if you need any further assistance.
Regards,
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

What is the issue with Java 7 Update 6 windows installer?

Hi guys,
I know that this is not the forum to ask Java Installation issue, but I couldn't find a forum that specifically deals with such issues. Also, as the issue in hand concerns JavaFx, I thought it appropriate to post the question here. Let me begin...
I ran the installer for JDK 7 Update 6 on my Windows 7 64-bit machine, and it installed Java successfully, but no JavaFX SDK. So I uninstalled it, and ran the installer again, and it produced the same output i.e. Java installation O.K. but no JavaFX. It also didn't show any error message.
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Check JDK folder. You should see jre/lib/jfxrt.jar there.Yes it is there. And in Netbeans IDE, I specified the JDK home folder where it asks for JavaFX SDK folder location, and it accepted it; the IDE found all the required JavaFX SDK files in that folder as it is able to compile the program without any problem.
Thanks for pointing me to the right direction. All the while I was looking for the folder named "JavaFX 2.2 SDK", and not founding one, assumed it to be some problem with the installer.
Thanks again.
-Dinesh

Adobe reader issues windows 8 Error 1935.An error occurred during the installation of assembly compo

adobe reader issues windows 8 Error 1935.An error occurred during the installation of assembly component {B708EB72-AA82-3EB7-8BB0-D845BA35C93D}. HRESULT: 0x80070422.
I have tried many things to try to install it and I have been unsucessful. Please help I have windows 8 64bit.

This did not resolve my issue, it actually made things worse. I did what
you had told me to do below, and it did not work. Tried to access the
internet to respond back to you and my computer was not able to reach the
internet. Tried reaching adobe support and not was able to, even tried
calling was on the phone for 20 minutes and no one answered. I was not able
to re install windows. Contacted Asus from another computer and they were
not able to help me reinstall windows They had asked me to ship my computer
back to them, due to them not being able to resolve the issue and help me
reinstall windows. I luckily had a backup on my external hard drive and was
able to reinstall windows 8. Spent over an hour and half trying to fix
that. Here I am still not able to install adobe reader. I was very unhappy
with what I was told to do and it gave me this issue.
· Open an Administrator command prompt: Right-click Start > All Programs >
Accessories > Command Prompt and select Run As Administrator. Click Allow
for the elevation prompt
· In the command prompt, type the command below:
fsutil resource setautoreset true C:\
The line above assumes that C: is the drive in which Vista is installed. If
it is installed on another drive like D:, change the drive letter
appropriately.
· Restart the system.
· Install Acrobat or Adobe Reader again.

I keep getting Error Message 1602 whenever I attempt to download Adobe Reader update on Windows 8

 
I keep getting Error Message 1602 whenever I try to download Adobe Reader update on Windows 8, What to do?

[email address removed]

Hi waterproof sleep
Please see the below KB Doc : http://helpx.adobe.com/acrobat/kb/error-1602-update-acrobat-reader.html
Or download the update manually from the below link and install them ...
http://www.adobe.com/support/downloads/product.jsp?platform=windows&product=10

Updating Issues. Windows 7. Adobe frustration is neverending.

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