Updating itunes errors

I have been unable to upgrade itunes for quite some time now.
I keep getting the message "the feature you are trying to use is on a network resource that is unavaiable" . . .
Has anyone else encountered this? Do you know how to fix it, so I can move on???

So since your having a issue uninstalling those programs, if the MSI is unavailble you can use this to remove the items that are having the issue.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Remove in this order
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)

Similar Messages

  • I can't update itunes, error message comes up, can't update the older version of bonjour contact your technical support

    I can't update itunes, error message comes up, can't update the older version of bonjour contact your technical support

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • IPhone 4S bricked after 6.1 update - iTunes errors 21/1611

    Yesterday my iPhone 4S asked me to install the iOS 6.1 update (via the Settings.app) "over the air". After downloading and preparing the update, the iPhone rebooted itself to start the update process.
    Unfortunately, this is where it all went wrong. It seems like the iPhone update failed somewhere along this process. It is now stuck in "Recovery Mode", with the picture showing me to connect the phone to iTunes.
    I have tried countless times restoring the phone via iTunes, on 4 different computers, and on Windows 7 and OS X.
    Nothing works. The restore process fails during the "Preparing iPhone" phase.
    Here's what happens every time:
    I can see the phone being restarted.
    The Apple logo shows up, and a little wheel in the bottom of the screen starts spinning
    As soon as (usually even before) the progress bar shows up on the phone, the device suddenly shuts down
    The iPhone reboots right back into recovery mode, asking me to connect to iTunes
    I'm quite desperate at this point. I have followed all steps imaginable (including turning off Windows firewall and antivirus software), but even then the restore still won't complete. iTunes always gives me the same error: 1611.
    When putting the phone into DFU manually, it gives me another error: 21.
    Both seem to point to third-party security software interfering with the restore process.
    However, having tried this on 4 different computers, I am 99% sure that this is not the issue. So far I've tried:
    HP Laptop - Windows 7
    Asus Desktop - Windows 7
    2010 Macbook Pro 15" - OS X Mountain Lion + Windows 8 (Bootcamp)
    2010 Macbook Pro 13" - OS X Mountain Lion
    Also, I should mention that in Belgium there aren't any official Apple Stores where I can book an appointment at a Genius Bar. Is this 4S doomed?

    @Hasan123
    Hasan123Unfortunately I wouldn't be able to downgrade to lower iOS versions even if I managed to get a restore going...
    @kefo68
    Check your hosts file in Windows / OS X. This guide might help solve your problem: http://jaxov.com/2011/03/how-to-fix-itunes-error-3014-while-restoring-firmware/
    @wuzi36
    I have already tried restoring the phone on my Macbook Pro running Windows 8 Pro, with the latest version of iTunes, but unfortunately the same errors still pop up...
    @Lawrence Finch
    Antivirus and firewall are off, access to the Apple update verification servers is not the problem...
    @.tomaZ
    Errors 1611 (in recovery mode) and sometimes 21 (when restoring in DFU mode).

  • HT5654 Can't update itunes error 3072

    Error message 3072 when I try to do latest software update itunes 11.0.5

    Hello Selfdeterminant,
    Have you tried the steps as mentioned in this Apple Support kb for the iTunes Error after iTunes 11.1.4 Update : http://support.apple.com/kb/ts5376
    Did you remove all the iTunes and its Components in the Given Order.
    iTunes
    Apple Software Update
    Apple Mobile Device Support ( If unable to remove you can ignore it )
    Bonjour
    Apple Application Support
    If you are unable to download iTunes Setup file using the Default browser then have you tried downloading iTunes with a different Web Browser, if not then try that. ( Internet Explorer, Mozilla Firefox, Google Chrome)
    Save the iTunes Installer file in the Location where you can easily find it
    After removing iTunes and its components Restart your Computer once and then Right click the iTunes Setup.exe file and run the Program as Administrator
    If you are using the 64 Bit version of Windows on your computer then it is Good to change the Install Location from " C:\Program Files(x86)\iTunes " To " C:\Program Files\iTunes " while installing iTunes when it asks for the Location.

  • Had a problem after download updated itune, error 7 (window error 126) cant open itune at all

    Had a problem after download updated itune, it failed as Error code MSVCR80 and then next message is error 7 (window error 126), cant open itune at all

    Had a problem after download updated itune, it failed as Error code MSVCR80 and then next message is error 7 (window error 126), cant open itune at all

  • Iphone 5s 7.1.2 update itunes error 12

    Hi I got an iphone 5s and updated yesterday to 7.1.2 and I downloaded it and it put it in to recovery mode and tells me to plug in to iTunes so I plugged it in and I go to restore the phone and it gets to about 3/4 of the way then comes up saying on my iTunes error 12 is there any fix for this?

    Hey olliechilders,
    Thanks for the question. I understand that you are receiving error code 12 when attempting to update/restore your device. The following resource outlines this error code and a potential resolution:
    Resolve iOS update and restore errors
    http://support.apple.com/kb/TS3694
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    1. Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    2. Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    3. Confirm that your security software and settings are allowing communication between your device and update servers.
    4. If you still see the error message when you update or restore, contact Apple support.
    Thanks,
    Matt M.

  • Updated itunes, error message about mobile popped up during installation, then after installation, tunes will not start. gives error that a dll file is missing.

    I downloaded the new Itunes version. During installation, there was an error message that said no Mobile access.  After installation, Itunes would not open.  Gave an error message that a DLL file was not found. Removed itunes from computer and initiated new download.  Same problem with new download. Still does not open. I'm stumped.  I have over  30,000 files in itunes and use it every day HELP

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Tried updating iTunes- error 7 (Windows Error 127)

    I tried to update my iTunes on my Windows XP and the download went fine but now when I try to open it I get an error 7 message along with (windows error 127) what do I do now?

    Brilliant. Thanks a lot. I've wasted a couple of hours on this nasty bug, & trying all the other suggestions across various threads again and again.
    I now find I had the same registry entry hanging on, despite uninstalling & wiping everything again and again. Having now deleted this key, (I don't even have an iPod), & iTunes 11.1.14 now opens at long last.
    But WHY is this bug not fixed? Enough people are suffering with this across the forum. WHERE is Apple support on this?
    It should have been added to their page at 
    http://support.apple.com/kb/HT1923
    by now, why hasn't it???
    It's not good enough!
    Re:
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls]
    "C:\\Program Files\\iPod\\bin\\iPodService.exe"=dword:80000000
    AHA! This entry for iPodService.exe still exhisted.  So I had no folders on the PC, no installs on the PC and no services running.... BUT this was still in the Registry.
    Step 5 - Delete only the Registry entry above.  NO REBOOT
    Step 6 - Reinstall iTunes64.exe

  • TS1424 trying to restore my ipad 2 after attempt to update itunes  error 3014

    i have 16 gb ipad 2 but store lots of music from itunes and photos on it far too much i guess so i just bought £25 FOR ICLOUD and left it transferriing data last night come to look at ipad this morning it but got message on mainframe computer update would not do it system error 3014 then  "detected an ipad in recovery mode. i tmust be restored before it can be used in itunes.
    i click restore but get message IPAD in recover mode ITUNES is preparing to restore the software on this ipad. then get message error 3014
    now ipad just shows connection lead on screen and on computer screethe message 3014

    There is some troubleshooting for error code 3014 on this page : http://support.apple.com/kb/TS3694
    This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com.
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • Following last update iTunes, error message when starting PC (sqlite3_wal_chekpoint)

    Every time I'm starting my PC that message pop up on my screen sqlite3_wal_chekpoint.
    review varius options on the internet, hopping to solve my problem without having to go through drastic procedure.

    From a previous discussion on this subject try this procedure:
    Temporarily shut down anti-virus and firewall software
    Open Control Panel, Programs and Features (or Add and Remove Programs), and go to the uninstall section
    Remove all Apple products in this order - iTunes, Quicktime, Apple Software Update, Apple Mobile Device Support, Bonjour, Apple Application Support.  You do not need to remove Safari
    Restart computer
    Go to Apple.com and download newest version of iTunes
    Re-install

  • Ipad update iTunes error

    Help!
    I just update my iPad 2:
      --> Setting --> general --> update
    and I plug the iPad to my PC (Windows 7 64-bit with iTunes version 11.2.2.3).
    but the iPad turn dark and only show a icon of the iPad cord with an arrow pointing to a iTunes icon as shown below:
    I turned the iPad off and on many times and still got nothing but the above screen.
    I plugged the iPad into my PC but cannot see it in the iTunes on PC. I updated the iTunes on my PC to version 11.3 and still got the same problem.
    Please help.
    Thank you

    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
    iPad Stuck in Recovery Mode after Update
    http://www.transfer-iphone-recovery.com/ipad-stuck-in-recovery-mode-after-update .html
     Cheers, Tom

  • Error 7 came up when updating itunes, told to reinstall but 'apple mobile device' failed to start, check privileges? what does this mean?

    when trying to update itunes error 7 appeared and a message to reinstall. have tried to dowload again but now 'apple mobile device' failed to start, verify you have sufficient privileges? Anyone know what this means. do I ignore?

    I am having this same problem. I took Kappy advice on restarting the Apple Mobile Device Service, however that did not work. I got this message in a pop up window that came up immediately.
    Windows could not start the Apple Mobil Device Service on local computer.
    Error 1053  The service did not respond to the start or control request in a timely fashion.
    I have already uninstalled itunes, all the related programs and I cannot reinstall, this Apple Mobil Device message stops the install.
    Can anyone please help?

  • Problem trying to upbate ituns error masage the older version of apple software update  cannot be removed  contact your nearest spport group

    problem trying to update iTunes error massage the older version of apple software update  cannot be removed  contact your nearest support group how
    can i fix this problem i have tried many things but it still dose not work for me ????

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Error message when updating Itunes...can not open Itunes program

    I am recieving error message when updating Itunes for my computer.  The error message reads "MSVCR80.dll is missing and the other error message reads Error 7  (Windows error 126)"  I can not open my Itunes.  I have reloaded the Itunes onto my computer but still have the same error messages.  Please help.

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99364)

  • I cannot update my ipad2 to ios5.  Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server.  Tried resetting network settings, still not connecting.  Tried updating iTunes, still not connecting.

    I cannot update my ipad2 to ios5.  Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server.  Tried resetting network settings, still not connecting.  Tried updating iTunes, still not connecting.

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
     Cheers, Tom

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