Updating iTunes & iPod software

I recently puchased some songs from the iTunes store, but did on a different computer to the one on which I keep my music. I then tried to import the songs into my iTunes directory and I was propmted to update iTunes to version 7 (7.0.1.8). Having done this, I could play the new music, but the songs had to be placed in a different directory i.e. it would not place them in the iTunes directory. Next I went to synchronise my iPod, and I was told to update my iPod software to version 3.1.1 which I did. When propmted I disconnected the iPod from my pc, connected to external power to allow the update to complete. Reconnecting my iPod to my pc, I was told that the new songs would not synchronise because I had to update my iPod software !!
So I disconnected my iPod once more, deleted the new songs from iTunes, made a few palylist changes, and reconnected my iPod. Very quickly I was told that iPod update was complete in iTunes, but my iPod is stilling flashing "Do Not Disconnect". Is this normal?

I am removing this question as I posted another which was more concise

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When i try to update software for my 3rd Gen iPod Touch to version 5 i get the message 'This version of iTunes (9.2.1) is the current version'. My Mac OS is 10.4.11. How can I update the iPod software?

When i try to update the software for my 3rd Gen iPod Touch to version 5 i get the message 'This version of iTunes (9.2.1) is the current version'. My Mac OS is 10.4.11. How can I update the iPod software?

The later iOSs requires at least OSX 10.5.8 for the Mac. You need iTunes 10.5 but 10.4.11 only goes to 9.x.. 10.5.8 is a paid upgrade.
Are you sure that you have a 3G iPod? If it is 8 or 16 GB it is a 2G and those can only go to 4.2.1 (also requires 10.5.8 or later). A 32 GB can be either 2G or 3G. To identify yours:
Apple - Support - Check Your Service and Support Coverage
Identifying iPod models

Error while updating my ipod software

Hello.
I own a fifth generation ipod.
I use windows xp. 4 weeks ago when i connected my ipod to my computer a note came up and said that i need to update my ipod software to 1.2.1 version. Every time that i press the install button it starts the process and after a few seconds an error alerting on a problem with the update pops up. since than i can't update my ipod software and as a result the itunes keep telling me that some features will not work on my ipod beacuse i have an old vesion of the software.
Can u plz help me solve my problem???
Thank U all
Eran
pc Windows XP

Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
http://support.apple.com/kb/TS3694#error2

I am receiving an error message every time I try to update my iPod software. Is there something I should be looking for? Thanx, Dennis Morris

am receiving an error message every time I try to update my iPod software. Is there something I should be looking for? Thanx, Dennis Morris

Follow the directions for resolving the error if it is listed here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
If not listed, com back with what the error says.

I can't update my iPod software because it says I am not connected to the internet. I am clearly connected to the internet though. Any thoughts?

I can't update my iPod software because it says I am not connected to the internet. I am clearly connected to the internet though. Any thoughts?

Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

Problem Updating Your iPod Software

I am running Windows Itunes 6.0 and Nano version 1.0
I keep getting messages when I open Itunes saying I need to update my software and I follow all the prompts, extract files etc and then it tells me to restart my computer. I do that and nothing has changed. I am still working with the same software and it tells me I need to update.
the Tutorial references a Updating Your iPod Software
that never pops up for me.
Any suggestion?
Ipod Nano version 1.0
HP Windows XP

Best and simple way is to uninstall your current iTunes and iPod Updater and download the last below
http://www.apple.com/itunes/download/
http://www.apple.com/ipod/download/

Ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help

ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help

Hook it up to your computer and open itunes. try to download hte apps via your computer. Every time you update hte software you have to reagree to the itunes terms of service. Sometimes it's hard to get it to come up on the device, but is easier on a computer.

I have been unable to update my ipod software. I continue to get error message number (-1). I have followed all sugesstions

I continue to get an error message when I attempt to update my ipod software. the error number is (-1) I followed the suggestions made on the help pages

Hello PLT1nyc,
I'm sorry to hear you are having this issue with your iPod touch. If you continue to have issues with an error when you try to update your iPod, you may find the troubleshooting steps outlined in the following articles helpful, up to and including contacting Apple Support directly if necessary (apologies if you have already seen them):
Resolve iOS update and restore errors in iTunes - Apple Support
Get help with iOS update and restore errors - Apple Support
Sincerely,
- Brenden

When I update my ipod software...

When I update my Ipod software, will it only delete music from my Ipod itself or also from my Itunes Library?

Either way, it would be a good idea to have your entire iTunes library backed up elsewhere in case something happens to your PC.
Best of luck with the update.
B-rock

Attempting to update my iPod software

I'm trying to update my iPod software. I'm connected via USB cable, the iTunes software is running properly, the internet connection is stable, but when I click on UPDATE, iTunes tells me it can't access the updates because I am not connected to the internet. Any ideas?
PC Windows XP NA

Try this.
http://docs.info.apple.com/article.html?artnum=304468

Should I update my iPod Software

Hi,
I live in the UK, but I bought my iPod from Hong Kong, so I could avoid the EU volume cap.
If update my iPod Software will my iPod become volume capped like other UK ones?

No.
The volume cap is in hardware, not the downloadable firmware.

Help! I've recently updated itunes & ipod but now it won't sync with my ipod even though the laptop recognises it and charges. I've reinstalled itunes and factory reset ipod, still nothing. How can I fix?

Help! I've recently updated itunes & ipod but now it won't sync with my ipod even though the laptop recognises it and charges. I've reinstalled itunes and factory reset ipod, still nothing. How can I fix?

iOS: Device not recognized in iTunes for Mac OS X
Also see:
If you connect the iPod to another computer does iTunes not see it?
What version of iTunes is installed?
Whast model iPod and iPhone and what iOS version?
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
For the enugh space, you are trying to sync too much media to the iPhone

Cannot connect to the iTunes store or update my iPod software

I've been having problems with my iTunes for a while now. Every time I try to connect to the iTunes store, i get the message "itunes could not connect to the itunes store. an unknown error occurred. (-3221). make sure your network connection is active and try again." also, when i try to sync my iPod, i am told that my software is old and i need to download the new version. when i try to do this, i get the message "the ipod software update server could not be contacted. make sure your network settings are correct and your network connection is active, or try again later." ALSO, whenever i put a previously recorded cd into my dvd drive to add it to my iTunes, the iTunes will load the music but not the cd information, which it used to find automatically! can someone please help me? i've contacted apple several times and done everything they've said to try; i've tried all of the advice here in the support section and even talked to friends with lots of computer experience and nothing has helped. i even uninstalled iTunes and reinstalled it and turned off my firewall. still nothing!
Here's my diagnostics report:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
TOSHIBA Satellite A105
iTunes 7.6.1.9
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12
iTunes Serial Number 716AE8557FA97739
Current user is an administrator.
The current local date and time is 2008-02-23 11:36:04.
iTunes is not running in safe mode.
Video Display Information
Mobile Intel(R) 945GM Express Chipset Family
Mobile Intel(R) 945GM Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {E859DFC5-FCF7-4506-9ACC-42177B0E6EF2}
Description: MAC Bridge Miniport - Packet Scheduler Miniport
IP Address: 192.168.0.1
Subnet Mask: 255.255.255.0
Default Gateway:
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {8D79DBE2-05F2-4EBB-876B-DAD236DCCBEA}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 76.93.92.125
Subnet Mask: 255.255.224.0
Default Gateway: 76.93.64.1
DHCP Enabled: Yes
DHCP Server: 10.235.192.1
Lease Obtained: Sat Feb 23 10:22:00 2008
Lease Expires: Sun Feb 24 00:34:11 2008
DNS Servers: 66.75.160.63
66.75.160.63
66.75.160.64
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), Iviaspi (1.0.0.0), Pfc (2.5.0.204), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
D: MATSHITA DVD-RAM UJ-841S, Rev 1.60
Audio CD in drive.
Found 19 songs on CD, playing time 69:50 on Audio CD.
Track 1, start time 00:02:32
Track 2, start time 00:37:72
Track 3, start time 03:56:30
Track 4, start time 09:24:57
Track 5, start time 15:19:62
Track 6, start time 15:53:17
Track 7, start time 22:19:62
Track 8, start time 27:09:07
Track 9, start time 28:05:35
Track 10, start time 32:09:05
Track 11, start time 36:58:10
Track 12, start time 41:47:12
Track 13, start time 42:02:17
Track 14, start time 46:27:47
Track 15, start time 51:14:40
Track 16, start time 51:43:07
Track 17, start time 56:03:57
Track 18, start time 61:21:67
Track 19, start time 65:16:25
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.1.9 is currently running.
iTunesHelper 7.6.1.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
SASKIA'S IP (E:\), Fifth Generation iPod (iPod with video) running firmware version 1.1
Serial Number: JQ546CGDSZ9
Bus Speed: 61440
** iPhone/iPod Touch Sync Tests **
One or more sync tests failed.

The Stores are currently down. Its not a problem with your device. https://www.apple.com/support/systemstatus/

Trying to update my ipod software, but it says /iTunes/ is up to date...?

I haven't updated my iPod Touch in a long time -- it's iOS 4.1. iTunes says it needs to be updated, but when I press the update button, I get a message telling me that "This version of iTunes (9.2.1) is the current version." And that's it. It never even tries to get the iPod software. What the...? What am I supposed to do, here?
My Mac is old; it's 10.4.11 and lacks Intel. Software update says that everything is up to date.

You need itunes 10, which requires Mac OS 10.5.8 or later in order to update your ipod.

IPod Classic 120GB - iTunes Won't update my iPod software to version 2.1

I have a 120GB iPod classic with software version 2.0.1 bought in 2009.
I want to upgrade the software to version 2.1 so I can have the voice memo feature on my iPod.
I am running iTunes version 10.0.1
When I ask iTunes to check for a software update for my ipod it says, "This version of the iPod software (2.0.1) is the current version."
This is obviously not true.
I've tried to download the software update directly from apple.com ( http://docs.info.apple.com/article.html?artnum=120229 ) but it gives me a full download of iTunes 10.0.1 which I already have installed.
I don't understand why iTunes will not update my iPod's software. I don't understand why the iPod didn't come with the 2.1 version already installed. According to the download page, this version was released in 2003.
Can anyone please explain to me why or more importantly, HOW I can get the ipod software updated when iTunes fails to do it?
Thanks in advance!

Hello BookofSplendors,
And welcome to  Discussions!
Sorry, but that firmware update is for a different model iPod, which would explain why its release date was from 2003 and not something more recent. The firmware on your 120 GB iPod is actually the most up to date version already.
B-rock

Updating iTunes & iPod software

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