Updating Itunes Library locks up after upgrading to 7.3
After updating itunes, I open the program and it immediately begins "Updating itunes Library." It locks up after completing 3/4 of the library update. The program is then unresponding. What can be done to remedy this problem?
I am having the Exact Same Problem, I also notice in the Task Manager that iTunes.exe is using an average of 92-95% of the CPU... Yet I have let it run for 2 hours and still nothing!
Similar Messages
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Itunes library not loading after upgrading
Please help: I had to upgrade my itunes when I plugged in my Iphone and now it won't sync. No matter what I plug in (Ipad, Ipad2, Iphone or Ipod) the only thing that happens is the Iphotos will pop up and recognize that I have plugged in my device, but the Itunes does not load and sync. I don't know if I did something wrong, put when it asked if I wanted to use Icloud I clicked no. I don't know if that is my problem now or what. If anyone can help, I would appreciate it, as I am lost!
Thanks, Debbie.johnc86,
Are you following the instructions from this article in the Apple Knowledge Base, in particular the renaming of the .itl file from the Previous Libraries folder? -
After update sticks on "updating itunes library".
After installing the new updates several times, both quicktime and itunes. When I click on itunes it opens up and gets stuck on the updating ituns library. When I look on the task manager it says itunes not responding. Any suggestions.
Okay. That leaves a couple of open possibilities.
(1) Are you set to automatically download podcasts? If iTunes is simultaneously trying to update the library after the upgrade, and download a slightly scruffy podcast file, then it can hang like this.
If so, try disconnecting from the network/internet and launching iTunes again. Does the library update manage to go through if it's not downloading the podcasts?
(2) If it's still hanging at updating library, the update is likely choking on a content file or files in your library collection. Tracking down which ones are causing the issue is a trial, but the "Check for content files with issues" section from the following document may be of some help:
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures -
Hello,
I upgraded to 7.3 iTunes - now we are getting the message "Updating iTunes library...". It gets stuck at this point. Has anyone had this issue? We've installed and re-installed several times.
Thank you!
CarrieHow big is your library? How long did you allow the "updating" window to appear before you cancelled/deleted/and reinstalled?
If you have a large library--it takes awhile to update it. Albums and artists are now sorted differently--iTunes is reorganizing things. I have approx. 35,000 songs in my library--it took a long time to update (not as long as when gapless playback had to be figured, but at least 15-20 minutes.)
I'm sure the speed of your processor and the amount of memory you have figures into this equation too. -
I have a Windows laptop running with Windows 7 (64 bits). i was using itunes normally. Few days ago I upgraded to 10.5.2. When I completed download and install process, itunes opened and got stuck.It says "Updating itunes library". What can I do?
Hi Drgeert-
The hub may not be broken per se, but Apple has made adjustments to the limits on current that can be drawn from ports.
You probably need a new hub.
These may be helpful and/or interesting:
USB: High Bandwidth and Isochronous Devices Must Be Separated
USB Product-Specific Details
Luck-
-DaddyPaycheck -
Itunes 10.5.3 hang on "updating iTunes library"
using Itunes 10.5.3 not sure why but one day when i opened itunes, the "updating itunes library..." window comes up. it loads for a few minutes, then application stops responding when the bar loads about 1/4 of the way.
no way to access itunes to change any settings
tried reinstalling by deleting Itunes application, restart, redownload itunes 10.5.3
help! i can't use my itunes >> I cant do stuff with my iphone/back up.
any info would be great.
here are my specs.
sample of itunes:
Sampling process 477 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling iTunes (pid 477) every 1 millisecond
Process: iTunes [477]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Load Address: 0x10e7ae000
Identifier: com.apple.iTunes
Version: 10.5.3 (10.5.3)
Build Info: iTunes-10530301~1
Code Type: X86-64 (Native)
Parent Process: launchd [156]
Date/Time: 2012-01-26 19:42:02.514 -0800
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 7
Call graph:
2636 Thread_12065 DispatchQueue_1: com.apple.main-thread (serial)
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x3114 [0x10e7b1114]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x32ad [0x10e7b12ad]
+ 2636 -[NSApplication run] (in AppKit) + 470 [0x7fff9471962d]
+ 2636 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] (in AppKit) + 135 [0x7fff9471ccf5]
+ 2636 _DPSNextEvent (in AppKit) + 1501 [0x7fff9471d73b]
+ 2636 -[NSApplication _sendFinishLaunchingNotification] (in AppKit) + 78 [0x7fff9472180d]
+ 2636 -[NSApplication _postDidFinishNotification] (in AppKit) + 212 [0x7fff94721aa7]
+ 2636 -[NSNotificationCenter postNotificationName:object:userInfo:] (in Foundation) + 65 [0x7fff8e82b097]
+ 2636 _CFXNotificationPost (in CoreFoundation) + 2634 [0x7fff8ee1fe0a]
+ 2636 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 (in Foundation) + 47 [0x7fff8e83ede2]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0xee7d6 [0x10e89c7d6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0xee8ef [0x10e89c8ef]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x3648ed [0x10eb128ed]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0xf345a [0x10e8a145a]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x863e02 [0x10f011e02]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x2b5957 [0x10ea63957]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x2b558f [0x10ea6358f]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x81a878 [0x10efc8878]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x81a4ca [0x10efc84ca]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x6cfd03 [0x10ee7dd03]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x29e9f4 [0x10ea4c9f4]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ee92e [0x10ed9c92e]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ec969 [0x10ed9a969]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ec7e4 [0x10ed9a7e4]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ec241 [0x10ed9a241]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ef522 [0x10ed9d522]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ee389 [0x10ed9c389]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x2aa48e [0x10ea5848e]
+ 2636 AVCFAssetImageGeneratorCopyCGImageAtTime (in AVFoundationCF) + 72 [0x10fbe55e9]
+ 2636 generator_copyCGImageAtTime (in AVFoundationCF) + 215 [0x10fbe631d]
+ 2636 ??? (in MediaToolbox) load address 0x7fff91bd6000 + 0x1453ba [0x7fff91d1b3ba]
+ 2636 ??? (in MediaToolbox) load address 0x7fff91bd6000 + 0x144df1 [0x7fff91d1adf1]
+ 2636 FigSemaphoreWaitRelative (in CoreMedia) + 181 [0x7fff92bf7d85]
+ 2636 WaitOnCondition (in CoreMedia) + 14 [0x7fff92bf7b8d]
+ 2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
+ 2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
2636 Thread_12097 DispatchQueue_2: com.apple.libdispatch-manager (serial)
+ 2636 _dispatch_mgr_thread (in libdispatch.dylib) + 54 [0x7fff961a814e]
+ 2634 _dispatch_mgr_invoke (in libdispatch.dylib) + 923 [0x7fff961a95be]
+ ! 2634 kevent (in libsystem_kernel.dylib) + 10 [0x7fff9612d7e6]
+ 2 _dispatch_mgr_invoke (in libdispatch.dylib) + 861 [0x7fff961a9580]
+ 1 _dispatch_run_timers (in libdispatch.dylib) + 241 [0x7fff961ad628]
+ : 1 _dispatch_timer_list_update (in libdispatch.dylib) + 79 [0x7fff961ac9cd]
+ 1 _dispatch_run_timers (in libdispatch.dylib) + 261 [0x7fff961ad63c]
+ 1 _dispatch_wakeup (in libdispatch.dylib) + 131 [0x7fff961a8d00]
+ 1 _dispatch_queue_push_list_slow (in libdispatch.dylib) + 33 [0x7fff961a8d23]
+ 1 _dispatch_wakeup (in libdispatch.dylib) + 131 [0x7fff961a8d00]
+ 1 _dispatch_queue_push_list_slow (in libdispatch.dylib) + 33 [0x7fff961a8d23]
+ 1 _dispatch_wakeup (in libdispatch.dylib) + 25 [0x7fff961a8c96]
+ 1 _dispatch_queue_wakeup_global (in libdispatch.dylib) + 117 [0x7fff961a7f81]
+ 1 pthread_workqueue_additem_np (in libsystem_c.dylib) + 319 [0x7fff8ed43567]
+ 1 pick_nextworkqueue_droplock (in libsystem_c.dylib) + 726 [0x7fff8ed432b6]
+ 1 OSAtomicAdd32Barrier$VARIANT$mp (in libsystem_c.dylib) + 2 [0x7fff8ed8955e]
2636 Thread_12098
+ 2636 start_wqthread (in libsystem_c.dylib) + 13 [0x7fff8ed46b85]
+ 2636 _pthread_wqthread (in libsystem_c.dylib) + 758 [0x7fff8ed45594]
+ 2636 __workq_kernreturn (in libsystem_kernel.dylib) + 10 [0x7fff9612d192]
2636 Thread_12102
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x92ed [0x10e7b72ed]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12176
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x19b2b [0x10e7c7b2b]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x949a [0x10e7b749a]
+ 2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
+ 2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
2636 Thread_12189
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x21caa [0x10e7cfcaa]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12339
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x8e28dd [0x10f0908dd]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x8e28b8 [0x10f0908b8]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x93d6 [0x10e7b73d6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x949a [0x10e7b749a]
+ 2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
+ 2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
2636 Thread_12340
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0xef9cd [0x10e89d9cd]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12346
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x75ea9e [0x10ef0ca9e]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x75e8fb [0x10ef0c8fb]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7765bb [0x10ef245bb]
+ 2636 __accept (in libsystem_kernel.dylib) + 10 [0x7fff9612c47a]
2636 Thread_12347
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x75ea9e [0x10ef0ca9e]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x75e8fb [0x10ef0c8fb]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7765bb [0x10ef245bb]
+ 2636 __accept (in libsystem_kernel.dylib) + 10 [0x7fff9612c47a]
2636 Thread_12348: com.apple.CFSocket.private
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 __CFSocketManager (in CoreFoundation) + 1355 [0x7fff8ee54f9b]
+ 2636 __select (in libsystem_kernel.dylib) + 10 [0x7fff9612cdf2]
2636 Thread_12354
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x92ed [0x10e7b72ed]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12363
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x92ed [0x10e7b72ed]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12365
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x92ed [0x10e7b72ed]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_13998: com.apple.coremedia.videomediaconverter
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 figThreadMain (in CoreMedia) + 385 [0x7fff92bf8b22]
+ 2636 ??? (in MediaToolbox) load address 0x7fff91bd6000 + 0xd1eff [0x7fff91ca7eff]
+ 2636 FigSemaphoreWaitRelative (in CoreMedia) + 181 [0x7fff92bf7d85]
+ 2636 WaitOnCondition (in CoreMedia) + 14 [0x7fff92bf7b8d]
+ 2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
+ 2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
2636 Thread_13999: com.apple.coremedia.vtremotedecompressionclient.notifier
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 figThreadMain (in CoreMedia) + 385 [0x7fff92bf8b22]
+ 2629 ??? (in VideoToolbox) load address 0x7fff976b5000 + 0x7485a [0x7fff9772985a]
+ ! 2628 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ ! : 2628 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
+ ! 1 mach_msg (in libsystem_kernel.dylib) + 0 [0x7fff9612ad28]
+ 6 ??? (in VideoToolbox) load address 0x7fff976b5000 + 0x74839 [0x7fff97729839]
+ 1 ??? (in VideoToolbox) load address 0x7fff976b5000 + 0x74861 [0x7fff97729861]
2636 Thread_14000: com.apple.coremedia.videomentor
2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
2636 figThreadMain (in CoreMedia) + 385 [0x7fff92bf8b22]
2636 ??? (in MediaToolbox) load address 0x7fff91bd6000 + 0x65b4c [0x7fff91c3bb4c]
2636 FigSemaphoreWaitRelative (in CoreMedia) + 181 [0x7fff92bf7d85]
2636 WaitOnCondition (in CoreMedia) + 14 [0x7fff92bf7b8d]
2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
Total number in stack (recursive counted multiple, when >=5):
14 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
14 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
9 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
7 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
7 mach_msg_trap (in libsystem_kernel.dylib) + 0 [0x7fff9612b670]
5 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
5 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
5 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
5 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
5 __psynch_cvwait (in libsystem_kernel.dylib) + 0 [0x7fff9612cbc0]
5 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
Sort by top of stack, same collapsed (when >= 5):
mach_msg_trap (in libsystem_kernel.dylib) 18444
__psynch_cvwait (in libsystem_kernel.dylib) 13180
__accept (in libsystem_kernel.dylib) 5272
__select (in libsystem_kernel.dylib) 2636
__workq_kernreturn (in libsystem_kernel.dylib) 2636
kevent (in libsystem_kernel.dylib) 2634
??? (in VideoToolbox) load address 0x7fff976b5000 + 0x74839 [0x7fff97729839] [STACK TOP] 6
Binary Images:
0x10e7ae000 - 0x10f838fef com.apple.iTunes (10.5.3 - 10.5.3) <F2A947DF-4408-401C-43EF-340F966C91CC> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10faf7000 - 0x10fb7cfff com.apple.iTunes.iPodUpdater (10.4 - 10.4) <E21FD705-7E1C-5960-73D5-0C3D2C2EAA01> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10fbd0000 - 0x10fbfcff7 com.apple.avfoundationcf (2.0 - 63.1) <B36CB7A2-C5EB-3BB6-924B-531868A092EB> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
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0x7fff91ad4000 - 0x7fff91bb2fff com.apple.ImageIO.framework (3.1.1 - 3.1.1) <13E549F8-5BD6-3BAE-8C33-1D0BD269C081> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff91bb3000 - 0x7fff91bc5ff7 libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <6245B497-784B-355C-98EF-2DC6B45BF05C> /usr/lib/libsasl2.2.dylib
0x7fff91bd6000 - 0x7fff91f74fef com.apple.MediaToolbox (1.0 - 705.42) <BF05C02D-3202-3FF8-A334-C14AF7C89F9E> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x7fff91f75000 - 0x7fff91f87ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x7fff91f88000 - 0x7fff92203fff com.apple.imageKit (2.1.1 - 1.0) <9C159577-0FFF-34D8-890E-66627A9E44FB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff92204000 - 0x7fff92258ff7 com.apple.ScalableUserInterface (1.0 - 1) <1873D7BE-2272-31A1-8F85-F70C4D706B3B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff9225a000 - 0x7fff9296d587 com.apple.CoreGraphics (1.600.0 - ???) <A9F2451E-6F60-350E-A6E5-539669B53074> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff9296e000 - 0x7fff92a00ff7 com.apple.PDFKit (2.6.1 - 2.6.1) <33A0A777-8CF4-3F36-BB1A-78F8A3D7E8C2> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff92a04000 - 0x7fff92a08fff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <5EEAD17D-006C-3855-8093-C7A4A97EE0D0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff92a09000 - 0x7fff92a23fff com.apple.CoreMediaAuthoring (2.0 - 889) <99D8E4C6-DDD3-3B0C-BBFB-A513877F10F6> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff92a24000 - 0x7fff92a24fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff92a25000 - 0x7fff92a25fff com.apple.quartzframework (1.5 - 1.5) <21FCC91F-C7B9-304F-8C9C-04F3924F4AE3> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff92a26000 - 0x7fff92b3eff7 com.apple.DesktopServices (1.6.1 - 1.6.1) <4418EAA6-7163-3A77-ABD3-F8289796C81A> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff92b4b000 - 0x7fff92b4bfff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff92b4c000 - 0x7fff92b73fff com.apple.framework.internetaccounts (1.1 - 2) <B01A08DC-2735-3783-B0C8-63492BD845CF> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff92bda000 - 0x7fff92c21ff7 com.apple.CoreMedia (1.0 - 705.42) <AA2E9D78-A08C-39E2-B423-D69A75C2397D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff92d9c000 - 0x7fff92d9dfff libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <718A135F-6349-354A-85D5-430B128EFD57> /usr/lib/system/libdnsinfo.dylib
0x7fff92d9e000 - 0x7fff92dbbfff com.apple.frameworks.preferencepanes (15.0 - 15.0) <ABF4E917-A452-3B86-B071-948F4B6A3CD3> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff92dff000 - 0x7fff92e84ff7 com.apple.Heimdal (2.1 - 2.0) <C92E327E-CB5F-3C9B-92B0-F1680095C8A3> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff92e85000 - 0x7fff930f8fff com.apple.CoreImage (7.82 - 1.0.1) <282801B6-5D80-3E2C-88A4-00FE29906D5A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff930f9000 - 0x7fff936ddfff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff9378e000 - 0x7fff93793ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff93c28000 - 0x7fff93c53ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <8051A3FC-7385-3EA9-9634-78FC616C3E94> /usr/lib/libxslt.1.dylib
0x7fff93c54000 - 0x7fff93c57fff libCoreVMClient.dylib (??? - ???) <E034C772-4263-3F48-B083-25A758DD6228> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff93c58000 - 0x7fff93c63fff com.apple.CommonAuth (2.1 - 2.0) <BFDD0A8D-4BEA-39EC-98B3-2E083D7B1ABD> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff93c64000 - 0x7fff93d61fff com.apple.avfoundation (2.0 - 180.30) <061DDF4C-E7BB-33D0-BEB9-0443ADF6EC8C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff93d62000 - 0x7fff93d8bfff com.apple.CoreServicesInternal (113.8 - 113.8) <C1A3CF1B-BC45-3FC6-82B3-1511EBBA9D51> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff93d8c000 - 0x7fff93e07ff7 com.apple.print.framework.PrintCore (7.1 - 366.1) <3F140DEB-9F87-3672-97CC-F983752581AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff93e5e000 - 0x7fff93ec2fff com.apple.Symbolication (1.2 - 83.1) <0C6F8907-6829-3409-99AC-ACC62923DE98> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff93ec3000 - 0x7fff93ecafff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/lI am experiencing the same, I succeeded to install the IOS 5 on my iPhone 4 after resetting to factory settings, but I am unable to sync my mediafiles (music and pictures) as it hangs after a few items being sync'ed - crappy upgrade procedure!!
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Itunes stuck on 'updating itunes library'
I just dowloaded iTunes 7.1.1 and right after instalation i opened it and the 'updating itunes library' pop up window pops up and goes about half way and stays there. i open up the task manager and it says that itunes is not responding... any sugestions?
I am seeing similar problem on a Windows 2000 machine. After the iTunes 7.1.1 upgrade, I rebooted the machine. When I open up iTunes, it posts a progress bar saying "updaing iTunes library..." When the bar reaches about 80%, a crash occurs that says:
=======================================================
iTunes.exe - Application Error
=======================================================
The instruction at "0x67cd66f3" referenced memory at "0x0f32c121". The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program
=======================================================
When I select debug, it shows QuickTimeMusic.qtx!67cd66f3() on the call stack. But since I don't have the source code to debug, I couldn't guess much about what happened.
It looks like it is the same problem, though the "debug" option may not popup on some machine. But a crash is a crash.
I have over 5000 songs in my library and now I cannot even open iTunes.
Anyone has a workaround? How do I roll back to an earlier version? -
ITunes hangs updating iTunes library - can I go back to 10.5.1?
After iTunes 10.5.2 upgrade, iTunes constantly updating iTunes library until iTunes becomes unresponsive.
Wha tis the proper backout or reinstall or reset iTunes procedure?I'm having a similar problem. Did anyone share any useful insights?
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Updating iTunes library is very slow
My iTunes library lives on an external drive, so when I'm away from my desk at home, my MacBook Pro defaults back to the internal drive if I use iTunes while disconnected from the main library. Before the 7.2 upgrade this workflow worked fine: I would mount my external drive with my library, reset the library location in iTunes prefs, and iTunes would go about "Updating iTunes library" after which I could consolidate to copy over anything I added while not connected to the external drive.
Since the 7.2 upgrade, updating the library is EXTREMELY slow. Granted my library is large (300GB), but the procedure used to take at most a few minutes, and now after 7.2 it is more like 15 minutes. Any ideas why? I'm also open to suggestions for a better workflow for handling an external library, and reconciling it with my MacBook.
I appreciate your help!Hi
I am having the same issue - what's interesting is I thought it was how I connect to the external drive with all my music on it - currently I connect to a newer model airport extreme with a lacie 1T drive attached. joined to that network is an airport express through which i play music (connected to a stereo).
like you, updating my itunes library took a minute or 2, now it takes over 15 minutes. not cool. also my library is only 180GB.
you asked how to manage music on multiple drives, one program i use is called "folder sync" and with it i can make sure anything i've added gets put into the larger library on the external drive...i do this to the album artwork folder too BTW. -
Almost my iTunes library is missing since upgrade Lion 7.2. (the last 2.5 weeks worth of added music has transferred post-upgrade, none of whcih was bought from iTunes)
I have it all backed up so that's not the issue. How can I reinstall it with all my hundreds of playlists intact or do I have to recreate each playlist upon reinstalling the backup copy? This would save a HUGE amount of time and efforts. Thank you for your help!hi Limnos,
I do not mean the entire ITunes folder but, rather, the contents of the ITunes folder prior to September 29th. (90% of the media is missing, along with all playlists) The media that remains says it was added on 9/29 although I know most of it was added many months or even years earlier. There are no playlists listed at all, before or after 9/29. (I know for certain that I added non-iTunes purchased songs on 10/6 although I had not created playlists for them)
I have my iTunes folder backed up on both an external drive as well as Time Machine.
I run iTunes off of an ITunes folder on my computer rather than from the external, if that's what you mean about how I have it set up.
Is it OK to drag the entire iTunes folder from the external drive onto my laptop's drive and see if that fixes it?
Thank you for your help!
Deb -
Updating itunes library occurs with sharing an iTunes Library
Hi,
I have two macs, one of the macs has the iTunes library on a hard drive connected to it, lets called it "Mac1". I have another mac called "Mac2" which I mount the hard drive from "Mac1".
So I go about and make sure iTunes is not running on "Mac1", then go ahead and start iTunes on "Mac2". After I'm done and shutdown iTunes, if I restart iTunes on "Mac1" I get the message "updating itunes library" which takes a while since I have a large iTunes library.
Any ideas? I'm very careful to shutdown on iTunes on one computer before starting it up on another.
Thanks for any input, this is driving me crazyiamjedi wrote:
I think I may take your suggestion and just have separate libraries.
you can use _*Home Sharing*_ to keep them in sync.
also, there are 3rd party tools such as
PowerTunes
TuneRanger
Syncopation
however, a "one-iTunes-library-with-multiple-computers" approach is doable. click here for information.
JGG -
Vista - Updating iTunes Library Error, Freeze, Blue Screen - Work Around?!
I may have a solution & partial root cause for the "Update iTunes Library" freeze / blue screen issue.
Details:
- I've been running Windows Vista since its release.
- iTunes worked fine under Vista since my XP->Vista clean install.
- I updated to iTunes version 7.1.1.5 a month ago and the problem started.
- After installation, iTunes tried to update the Library and after a minute or two, it hung and then went to a blue screen. I restarted iTunes MANY times over the month and tried to re-install it - nothing worked.
Solution? (for me anyway)
Recall that when you log into Vista, even if you're the only user, you DO NOT have administrator privilages. You are only granted those AFTER a request and authorization (I think this is where iTunes hangs). Now, this solution might be a stretch, but iTunes worked after I stumbled across this. I took two steps and am not sure which or if the combination worked...
- I was working with system commands that required administrator authorization. So the system prompted me, as it does everything, and I was granted them. Was this key? I don't know.
- I also copied the iTunes Library to my Desktop, started iTunes and let it create a new, blank, iTunes Library. I closed iTunes and copied my old iTunes Library file back from the Dekstop.
When I restarted iTunes, it started to update the iTunes Library and this time it completed successfully.
Not taking anything for granted, I did a shutdown/restart to make sure it was clean.
- I did run into a blue screen AGAIN at shutdown. But this time it rebooted clean and iTunes has been running perfectly for 3 days.
I hope this helps someone!
JohnnyHo
Dell XPS 600 Other OS Vista 32-bit, Pentium D Dual Core 3.2GHzwhat numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're just seeing a flash of a blue screen, we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked. -
ITunes 9 freezes while "Updating iTunes Library"
I have never had an issue with iTunes before, and after installing the newest version, I opened iTunes for the first time. It successfully went through the "Checking iTunes Library" progress bar, but when the "Updating iTunes Library" progress bar comes up, it gets to about 80% and then freezes my entire computer. I've tried uninstalling and reinstalling with the same issue. I've tried uninstalling and installing an older version, but it would not allow me to start the old version because it said something had already been created by iTunes 9. Has anyone else had this issue? Any ideas how to fix it? I never realized how dependent I was on iTunes until I wasn't able to use it anymore!
I have been having the same problem. Then I got the idea to cut and paste the message that comes up when I manually ended the program. That is what got me the answer to my problem. Someone posted that sometimes malware will try to take the place of other files. I have McAfee and it didn't find anything. But I did download a free program called Spybot Search and Destroy. It did, indeed find malware on my PC and after it got rid of it, my itunes is working as it should!!!
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Itunes 10.5.2 Issues! Been "Updating iTunes Library" for over 8 hrs now. Not even halfway finished on about 275 GB
Anyone else having issues with this update?!?!?!
Can't access anything in my library while it's doing this.I moved into a clean install last night and when I fired up iTunes 10.5.1. I held down "option" key, selected my original library and everything was perfect. That was until I quit. It started to "update" the library. I was slightly concerned, but since I had just moved into a new install I let it go and hoped for the best. For 85GB it took quite a while, close to an hour. This made me a little more concerned, but in the light of Apple, I resigned myself to the fact that "stuff" happens. And again hoped for the best. So I would imagine for 275GB would be a lot more. THEN after that was done it asked if I wanted it do something to match my settings? ***? My settings were the same as they were in the previous install. Or did something not go right with 10.5.1 in the other install and this was overlooked? I OK'd it and hoped for the best again.
But now I am getting an error as I startup iTunes:
"A required iTunes component is not installed. Please reinstall iTunes. (-42404)"
iTunes comes up just fine behind this error and after dismissing it all is just fine. Or so I think or am led to believe. I'm thinking it's a "phone home" component, so I'm not real concerned. That's why I came here today to look up this error and stumbled on this post that somewhat happened to me last night.
Looks like the process takes a while. And what it's updating I'm not sure, but I run nightly updates and all the "important" iTunes files in many iterations are safely backed up for reversion. Apple, never a dull moment . . . -
ITunes 7.3.2 crashes while "updating iTunes library"
Just upgraded to the latest version available on the iTunes site, and now iTunes crashes each time I try to open it about 90% of the way through the "updating iTunes library" process. I went through the 5 suggested steps on the apple technical installation help page, and also reinstalled iTunes 7.2 (which works fine), deleting podcasts, and then re-installing 7.3.2, all with no luck.
Any ideas?that might be being caused by the update choking on a song file (or files).
finding which song file is causing the freeze can be tricky. but some folks have been having some success using Roy B's instructions in the following post:
Roy B: Re: iTunes 7.0.1 crashes every time I open it
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