Updating Microsoft 2011 Software

I can not update Miscrosoft 2011 because I keep being told to close "Microsoft Database Daemon & SyncServiceAgent" The machine won't close them automatically and I can't find these programs on my computer. Can someone tell me where these programs are so I can close them?
Thanks,
Deb

Ralph, I saw another person with the same problem. I went into utilities and forced the two apps to quit. Had to go online to retrieve the s/w updates but it did the trick. Thanks for responding so quickly.

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I have Microsoft Office 2004 on my MacBook (2.4 GHz Intel Core 2 Duo). It is currently up to date with Microsoft updates. I am running Mac OS 10.6.8. I just updated my Mac software with "Security Update 2012-001". I am now unable to print (Epson NX510

I have Microsoft Office 2004 on my MacBook (2.4 GHz Intel Core 2 Duo). It is currently up to date with Microsoft updates. I am running Mac OS 10.6.8. I just updated my Mac software with "Security Update 2012-001". I am now unable to print (Epson NX510 printer) from Excel or Word. When I click on the Print menu item in Excel, there is a flash in the background like it is trying to open the print window, but nothing else. I am able to print from other programs like TextEdit, Mail or KakeidaGraph. As far as I know I have the latest Epson print driver.
Also, I am also unable to open an existing Excel or Word file from the open menu - both programs lock up and do not respond. I have to force quit. After I restart Excel or Word I can open an existing file by double clicking on the file, but if I again try to open another file from the open menu, Excel or Word lock up.
Any similar problems?

Howdy,
Apparently some are reporting that this causes the older PowerPC (PPC) applications that are supported in 10.6 via 'Rosetta' to crash upon attempting to open/save/print using any dialog box, or fail in other similar ways such as simply not printing or quitting, or freezing/hanging/crashing of the application.
I have read of some companies that have indeed submitted proper bug reports to Apple, but that is not a guarantee of a bug-fix being issued.
You might wish to read:
http://www.macintouch.com/readerreports/snowleopard/index.html#d02feb2012
If you are unsure if you are still using PowerPC apps, if the application is currently running, look under the 'Activity Monitior' (in Applications -> Utilities), or alternatively you could check in the System Profiler, Applications. Check the column "Type".
Here is a fairly simple way you can restore you system and restore you applications functionality again, if you don't have a recent clone or good Time Machine backup that you can restore from. If you do, restore from your backup prior to having installed the Security Update 2012-001.
Time Machine restore: http://support.apple.com/kb/ht1427
If you are restoring a backup made by a Mac to the same Mac
With your backup drive connected, start up your Mac from the Lion recovery partition (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility. Select the backup prior to your issues, and it will be restored back to the state it was in at that time.
If you can't easily restore from a backup, you can instead do the following:
- You first start by reinstalling your OS X 10.6.x, this will preserve all your user data, your applications, no worries there.
- Then install the Mac OS X 10.6.8 Update Combo v1.1 (links provided below)
- Make sure you're printers are showing up correctly in your system preferences, if not, re-add the printers
- Then finally, run the Apple Software Update (by pulling down the Apple Menu), and install any and all remaining updates, except do not then re-install the Security Update 2012-001. It is possible that you may have to reboot after installing some of the updates, and you may even need to run it a 2nd time to make sure that you've got all updates, except NOT the Security Update 2012-001.
Links for 10.6.8 Update Combo v1.1:
http://support.apple.com/kb/DL1399
or the link to directly download this 1.09GB combo updater:
http://support.apple.com/downloads/DL1399/en_US/MacOSXUpdCombo10.6.8.dmg
Cheers,
Daniel Feldman
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When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6. Can anyone help me?

When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6. Can anyone help me?

Don't panic. OS X 10.5.8 is the most popular PowerPC OS out there. People run it everyday without security breaches, including myself. It isn't Windows!
If you're really that worried, I highly recommend Sophos Anti-Virus for Mac Home Edition. Supports PowerPC & Intel and Mac OS X 10.4-10.7.
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition/system-requirements.aspx
Direct download: http://downloads.sophos.com/home-edition/savosx_73_he.dmg

Why can't I copy from Microsoft 2011 Word to apple postage stamp email?

Why can't I copy from Microsoft 2011 Word to apple postage stamp email?

You probably ended up purchasing a Mac OS X 10.6.3 DVD. I have posted previously about this. I will edit this once I find the post again.
10.6.3 is incompatible with the Mac Pro you are using. You must install the version that came with your computer or newer. (Yours came with 10.6.4)
If you do not have the original discs:
There is another way to do this that I just remembered when one of my co-workers asked me if I had a 10.6.6 disc.
You need two macs: NEW and OLDER.
Connect NEW and OLDER via firewire cable. (NEWER is probably firewire 800, so you may need a firewire 400-800 adapter or cable)
Boot NEW into "Target Disk Mode" by holding down 'T' at boot until the Firewire logo (looks like a Y) appears.
Boot to Install Disc in OLDER.
Once you have booted to the install disc, it is the same process as installing it onto the internal drive, except you need to choose the Drive in the other computer as the target drive. The drive that you want to install to will look like it's a firewire drive (so it will look like a mounted usb drive but with that 'Y' symbol on it.)
MAKE SURE NOT TO INSTALL OVER THE GOOD DRIVE!!!!!
Go ahead and install Mac OS X.
Once it finishes installing and OLDER shuts down hold down the 'Option' key right after the chime. Select the drive that you just installed Mac OS X on. It should appear just as it did in the Installer.
Once it has booted and you have logged in: run software update and update to the latest version of the OS. Once you have finished updating, shutdown the computer. Unplug the firewire cable. Turn off NEW, then turn it back on. It should work properly.

How do I get rid of the Microsoft Setup Assistant loop? I migrated my software/documents from another laptop so don't have the disk to reinstall. Please help! Can't open any Microsoft Office software, like Word, and stuck in a loop?

I migrated my software/documents from another laptop so don't have the disk to reinstall. Please help! Can't open any Microsoft Office software, like Word (for 2008), and stuck in a loop?
Whenever I select Word Microsoft Setup Assistant appears, asks for feedback, then after selecting okay (both on saying yes or no to feedback) goes on to a registration page. When I click on this it says I've already registered so I just click okay, and then move on to a update page. After this, if I click on Word, the process repeats itself.
As I said, I don't have the disk to reinstall, and can't find the Office Settings to delete as many pages have suggested I should try. Safe Boot restarting also hasn't worked... Really stuck and need Word very soon for work.
If you can help, that would be great, and feel free to ask any questions about the situation as I'm not an expert here.
Cheers,
Jack

First, export your contact from iCloud.com and save them on your computer in a safe spot some where (like you desktop). Use this to help you do this: http://support.apple.com/kb/PH3606
Next, on both of your devices, go to Settings > iCloud and turn on contacts and select Merge. Then turn off contacts and select 'Delete form my [device]' when prompted.
Now go back to iCloud.com and select a contact (yes they will all be messed up again) and select Command+A on a Mac or Control+A on a PC to select all of the contacts. Tap the delete key on your keyboard (or right click /control click a contact and select delete).
You iPhone, iPad and iCloud.com should not be empty for contacts.
Go back to Settings > iCloud on both devices and turn on contacts again (you should not see merge this time).
Next, go back to iCloud.com and import your contacts (those exported .vcards). You can either drag and drop them into the empty contacts list in your web browser, or you can use the gear icon to import.
You cleaned up contacts should import correctly into iCloud.com and sync to both of your devices.
Good luck.

I updated my iTunes Software and now I cant burn CD's anymore.

I need help. I updated my iTunes Software and now I get this:
"The Registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes"
Disc Burner: No Disc Recording software found.
I just reinstalled iTunes when they changed the entire format about a month ago. And I have had Nero for my burning CDs/DVDs for years.
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1525
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002ABA4808C3E488
Current user is not an administrator.
The current local date and time is 2012-12-26 21:12:26.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.1.12 is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: PBDS DVD+-RW DS-8W1P on CDR media at speed 16X.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: PBDS DVD+-RW DS-8W1P on CDR media at speed 16X.

Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process.

Error while updating my ipod software

Hello.
I own a fifth generation ipod.
I use windows xp. 4 weeks ago when i connected my ipod to my computer a note came up and said that i need to update my ipod software to 1.2.1 version. Every time that i press the install button it starts the process and after a few seconds an error alerting on a problem with the update pops up. since than i can't update my ipod software and as a result the itunes keep telling me that some features will not work on my ipod beacuse i have an old vesion of the software.
Can u plz help me solve my problem???
Thank U all
Eran
pc Windows XP

Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
http://support.apple.com/kb/TS3694#error2

I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.

I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.

Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694

I installed OS X Mountain Lion last night and now my microsoft 2011 products will not open

Once I installed the new system OS X Mountain Lion on my iMac none of my microsoft 2011 programs open. They keep coming up with an error report and wants to send it back to microsoft. Has anyone else had this problem and if so how do I fix it.

kevinfromact wrote:
Once I installed the new system OS X Mountain Lion on my iMac none of my microsoft 2011 programs open. They keep coming up with an error report and wants to send it back to microsoft. Has anyone else had this problem and if so how do I fix it.
Try reinstalling from your personal discs and then install any updates.
Cheers
Pete

Unix command to update Microsoft Office 2008 via ARD

I'm looking for a unix command I can send via ARD to update Microsoft Office 2008. It just needs to install all updates and then restart. Kinda like apple's software update one: softwareupdate -i -a; shutdown -r now

Why go through all the trouble of trying to do it in Unix. Apple and Microsoft made it a LOT easier.
Just download the update from Mactopia
Open the .dmg
(for convience and ability to have it stored) Drag the Update from the Microsoft folder that opens up and put the update on your desktop
In ARD Select what computer(s) you want to install the update in
Use ARD Install function to install the update
Go have a cup of coffee and a donut while ARD does the install.
You do not even have to do a restart. Microsoft uses a different icon for the update but it still is a package file operation.

Updating microsoft office

Anybody out there updating microsoft office using ARD?

2011 uses proper packages which allows ARD's "Install Package" to work perfectly .

Recently upgraded to Mavericks from 10.6.8. Now I can't access Segoe UI Light when in any Microsoft 2011 Office for Mac app.

I recently upgraded to Mavericks from 10.6.8. Now I can't access Segoe UI Light when in any Microsoft 2011 Office for Mac app. When I open files using Segoe UI Light created before the OS upgrade, another font shows up on the page, yet checking the ribbon, it lists the font as Segoe UI Light. Only Light ( Regular, SemiLight, Semibold, Bold, etc. are all accessible) and only Microsoft apps (works fine in Adobe suite). The Segoe UI family is enabled in Font Book. This font is used extensively in company presentations and documents, so I absolutely need access to it. Anyone have any suggestions?
Thanks,
laurieatwork

Please tell me where I can download Mavericks 10.9.5....
I have updated the OSX on my iMAC (mid 2010 ) to YOSEMITE 10.10.1 and I am not liking it, and want to go back to Mavericks. Foolishly I did not make a backup prior to updating to yosemite. :-(
iPAD; Macbook Pro; iMAC 2010
Batduck

Security update 003 installed, Software Update now wants 002!

I saw that Apple Security Update 2011-003 was available so I followed the link, downloaded it and installed it. Now Software Update alerts me that it wants to install yet another Security Update (number 002). What is going on here? Should I allow the download and installation?

Security updates generally are not cumulative, so 2011-003 probably does not include any fixes from earlier updates. If Software Update is listing another update, I'd suggest you go ahead and let it install.
Regards.

I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectal

I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectedly. iTunes microsoft word all of them quit unexpectedly. Help!

Exact same problem with my 2010 MBP 2.4ghz 4gb ram 10.6.8. iTunes said update was needed, Software Update ran with various updates including a security update, truthfully didn't pay much attention, I always install the Apple updates. After the restart it took 3-4 times longer than normal to get to the login screen, same to get to the desktop but I'm familiar with that occurring on update restarts. Unfortunately it got worse from there. Performed a full shutdown and startup. Same long boot. After the desktop finally loads every mouse button press received a 2 minute beachball. I use menu-meters and both processors are under 10%. Waited a few minutes for disk utilities to launch, repair permissions estimates 3 hours for a typical <10 minute process. Activity monitor shows nothing over 10% CPU most of the time however ReportCrash pops to the top often. Any suggestions would be greatly appreciated. BTW zero problems until this update.

Office 2008 update to 2011

I bought the Office 2008 student version (3 liscences) and then updated it to 2011 by web. I installed it on my new iMac. Now I am going to buy and Air and want to install the 2008 version and update to 2011 again. I thought I read somewhere that this had to be done by the end of this year. If that is the case then will I need to buy Office again?

Depends on how many copies you upgraded. From what I'm reading, the upgrade is for a single license only. You can't assume that if you bought a 3-license 2008, that the upgrade is 3-license also.
I'd talk to Microsoft on how they are going to handle this. But, either way, any of these upgrades MUST be registered to them by the 31st.

Updating Microsoft 2011 Software

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