Updating my Adobe Cloud Problem
I have just purchused the $50/month subscribtion for the Adobe Cloud. So I have acces to downloading all of adobe products. When I try to download Adobe Flash is asks me to update my adobe cloud, its starts the update but at the end it says the update failed on my desktop. My email is verified. So I cannot download anything at the moment so I am very unhappy. Please I need help ASAP. Thank you
1. sign out and then back in to your adobe cc desktop app. retry to download flash
2. if that fails, restart your computer and redo step 1. then retry downloading flash.
3. if that fails, use solution 2 here, http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
4.. if that fails, you can start using your cc apps now by following the steps below:
if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/adobe-cc-direct-download-links.html
and activate with your adobe id.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.
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I tried to join/sign up for Adobe Cloud online and it is still giving me a "please wait" message and it has been over 12 hours. I don't want to refresh or leave the page in case it messes it up. Does it normally take this long to process??
Nope. You have a connection problem with your browser or it's suppresssing a JavaScript. Refresh the page, check your Adobe account. If soemthing went wrong, contact support directly by phone or web chat and try to use a different browser the next time...
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The error is Error Code: A12E1.
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again. That didn't work. My operating system is Mac OS X Lion 10.7.5
(11G63)
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Email: [email protected]
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Website: www.joannemeadphotography.co.uk -
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Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
I have been trying for 2 days now to get this resolved.
Computer hashard wired internet connection, running Windows 7 Home Premium. No other issues with downloading or uploading from any other sites or programs. No other network issues reported on other computers.
It started when I went to install Lightroom through my Creative Cloud. It prompted me to update my Creative Cloud Desktop App, which I went to do and then promptly got Error Code 201. I restarted my Creative Cloud and then skipped the update, hoping it was just an issue with that specific download. I clicked to install Lightroom and the same thing happened, Error code 201.
I restarted my machine, and tried again. Same issue.
I contacted Support. They had me go in and change a bunch of folder names to and add "old" to the end of them and then had me try using the Adobe Cleaner tool, which did not work. He had me go in and change some internet settings, still nothing. Same issues as before, only now with all the renaming of things I cannot even open programs I had previously been able to open like Photoshop.
He instructed me to reinstall the CC Desktop App because the Cleaner tool was not recognizing that it existed anymore (probably something to do with renaming files.. just saying) and now I get the 201 Error when I try to reinstall the CC Desktop App.
I ran out of time and had to stop after being on with them for over an hour.
Today I contact back and was instructed to create a new user account on my computer and try downloading and installing the application in the new user. Same errors. 213 at first, restarted my computer and then got Error Code 201 again.
I am getting really frustrated and really behind on my work. Any information someone could give me would be greatly appreciated. Currently waiting for a chat person to be available again.
Thank you for your time and assistance.Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. Error 213 indicates there was problem locating the update or an incorrect URL. The troubleshooting steps are still the same as both errors are related to failure of the current network connection.
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Updated Adobe Cloud and Mac Os but Bridge doesn't open.
Updated Adobe Cloud and Mac Os but Bridge doesn't open.
Appear the following report: Adobe Bridge cannot be opened because of a problem.
Problem details:
Process: Adobe Bridge CC [302]
Path: /Applications/Adobe Bridge CC/Adobe Bridge CC.app/Contents/MacOS/Adobe Bridge CC
Identifier: com.adobe.bridge6
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: launchd [172]
Date/Time: 2014-08-05 10:50:04.647 -0300
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 314018 sec
Crashes Since Last Report: 17
Per-App Crashes Since Last Report: 14
Anonymous UUID: AE68F420-CF3E-4774-AEA3-AF602B022735
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /usr/lib/libcurl.4.dylib
Referenced from: /Applications/Adobe Bridge CC/Adobe Bridge CC.app/Contents/MacOS/../Frameworks/dvanet.framework/Versions/A/dvanet
Reason: Incompatible library version: dvanet requires version 7.0.0 or later, but libcurl.4.dylib provides version 6.0.0
Binary Images:
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <69130DA3-7CB3-54C8-ABC5-423DECDD2AF7> /usr/lib/dyld
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40U9B0, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa140000 / 5
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa142000 / 7
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Hub, 0x058f (Alcor Micro, Corp.), 0x6254, 0xfd140000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 3I have followed the other discussions and done the suggested updates or deletes and to no avail.
Unless you tell us exactly what you have tried, we have no way of knowing exactly which updates or deletes? aren't working for you.
Try installing the combo > Mac OS X 10.6.8 Update Combo
It's ok to do this even though you are already running v10.6.8.
Restart your Mac after the combo is installed, try the App Store. -
InDesign refuses to update via Creative Cloud - each attempt fails within 30 seconds - no problem with other items - any suggestions?
What is the error message you receive?
There is a manual way to do updates - All Adobe updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/ -
Conflict updating owned version of Lightroom with Adobe Cloud
About a year ago, I subscribed to Adobe Cloud, so I could get Photoshop. I also own a registered copy of Lightroom 5, and when I launch it, I get a message saying there are updates available. When I attempt to update Lightroom from within the program, I get a message to upgrade in Creative Cloud. But when I launch Creative Cloud, it doesn't "see" Lightroom as being installed, so I can't upgrade there either.
Has anyone else had this problem? I would love to find a solution! Thanks for any assistance!uninstall your lr 5 and install lr 5.7.1:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Adobe Cloud is installed on my desktop and one laptop computer. Upon noticing updates were available yesterday, I successfully installed them on my laptop. Today, I cannot get Abobe Cloud to open on my desktop.
We don't know what Apple plans on doing to change this (and it may not be just Apple but more likely the publishers, since Apple would, of course, do whatever it could to maximize sales/profits). Right now you can only read Apple books on mobile devices. Sure, buy them from Amazon if you want to read them on the computer. We don't work for Apple so we're pretty impartial on this kind of advice.
You might also see what your library can offer. My wife can browse the county library from her iPhone, borrow e-versions, and read books on it too. Free! -
I want to update to LION,on my Macbook Pro CORE 2 DUO, (october 2006) because Adobe CC needs at least that. I know my computer is old, but works perfect to me and I do not want to stay in Adobe CS6 since I have access to Adobe Cloud CC. Please help.
I probably dont want to go to Mountain Lion either because I've heard that it will slow down my computer, So, Lion 10.7 will be the perfect OS X for me.
I have ne newest release of Snow Leopard installed and works great.
Thank you ALL for your help.you will be ok updating to the new software but there will be some trade off. i have 3 macbooks 2006 that are all running the latest versions.
some of the trade off are
1-2 less of battery life
slow wake ups from sleep
slower start up time about 30-40 seconds longer then what you have now
the operating system will use high % of your processer while idealing
these are not the things you want to hear about a new os compared to the old one but this is how it is even with a new macbook pro. but it's not the end of the world. just make sure you have at least more then 2GB of ram and have a good harddrive and you will be ok. -
Why does everyone at my work loose their internet connection when I update Adobe Cloud Products?
Why does everyone at my work loose their internet connection when I update Adobe Cloud Products? We are on a 20mb broadband connection and there is around 20 people using computers at my work but when I start my Adobe Cloud Product update or when I try and download my Adobe Cloud Product everyone at my work looses their internet connection and so do I. But the update keeps downloading and installing.
I am sorry FooWingLi but the difficulties you are describing sounds more like a local network configuration issue. I would recommend working with your I.T. department to investigate this matter.
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My daughter has 2 websites she can not fully access because the iPad won't download updates for Adobe. What is Apple doing to solve this problem?
Flash has been used for more than just displaying videos. The Vote choice your daughter found is one of those flash type sites that will not display on iOS devices. There are now over 100 million iPads, and who knows how many more iPhones out there. Developers who want their content to display on all these devices will have to move away from the old Flash technology.
There were some version of Flash that ran on other brands of tablets. But Adobe has stopped all development of Flash for all mobile devices. As time goes on and mobile operating systems evolve the no Apple devices will lose their ability to run Flash too. Web developers need to move on to cleaner, more efficient types of programming. -
I was prompted by Firefox to update my adobe flash player on 12/23/11, which I did. Ever since then the web site has frozen and/or crashed. I run a internet business and can't have this continue. I uninstalled the flash player and the problems have stopped. I would like to reinstall the earlier version of adobe, since that didn't seem to impact the web site.
This is the flash player I installed on the 23rd - Flash Player 10.3 for Mac OS X 10.4-10.5 (Intel)Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.<br />
See [[Managing the Flash plugin]] and [[Installing the Flash plugin]]
You can check the Adobe welcome and test page: http://www.adobe.com/software/flash/about/
You can use this manual download link:
*http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller -
As we are having a problem explicit with Adobe Reader 11.0.07, we are interested in news and dates for coming updates to Adobe Reader. Can I find information about this anywhere ?
Hello Claus,
you could have a look here: http://helpx.adobe.com/security/products/flash-player/apsb14-13.html and in german language http://www.chip.de/downloads/Adobe-Reader_12998358.html
In all These cases Google could be "your friend".
Hans-Günter -
If I install the update to Adobe Reader 10, will that cause problems with Acrobat Pro 9?
Firefox (version 15.0.1) is telling me I need to install an update to Adobe Acrobat 9.4 in order to view pdf files in my browser. I use Acrobat Pro 9. The update is actually Adobe Reader 10, and I am wondering if I install this, will it cause problems with my version of Acrobat Pro?
Because I am not sure if this is so, I have temporarily disabled the plug-in and now pdf files download automatically rather than display in my browser. I would prefer they open in my browser but do not want to upgrade to Acrobat X.
My OS is Windows Vista. I did not include the "troubleshooting information" file because I'm not sure what specific info is being requested.
Thanks for any help.Hi WMdotcom
did you try to view pdf with your acrobat pro 9 ?
see
[https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file Change what Firefox does when you click on or download a file]
[https://support.mozilla.org/en-US/kb/set-how-firefox-handles-different-file-types
Set how Firefox handles different types of files]
thank you
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