Updating my Adobe ID converted apps to trials...
After going to the Adobe Conference this year and receiving a year subscription to the Creative Cloud under my Adobe ID, things seemed ok until I updated my ID (also updated my password in ref. to the security breach) to another email. Unfortunately it appears that was an older Adobe ID of mine and now Creative Cloud is converting my status to 'TRIAL' on my apps. What is my fix for this, as my year's access to non-trial apps is now being cut short. Do I have to return to my standard CS5 apps and leave the Creative Cloud?
Small bump here. I tried changing my AdobeID back to the original at time of activation with no luck. Any help here would be great. Thanks.
Similar Messages
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HT2128 I keep on getting updates for Adobe Flash Player.app, are these safe to download?
I keep on getting messages to download updates for Adobe Flash Player.app however, I always get a warning message since it is an application downloaded from the internet and the question "Are you sure you want to open it?" Are these safe to download, or shall I cancel it? Perhaps it is best to go to the Adobe site? Any recommendations? Thank you very much.
It can be easier to remove Adobe Flash Player from OS X entirely, and be done with the effort involved. Adobe has a tool to remove Flash Player from OS X available. (If you really need Flash capabilities, there's a version embedded in the Chrome web browser that might suffice.)
As for your question, if you have gone directly to the Adobe web site (by entering the URL in Safair, and not by clicking on anyting in email or on another web site), and have downloaded Adobe Flash Player updates from there, then you're reasonably safe.
If you've downloaded the Adobe update bits from the Adobe site (and again, not from any other site), then clicking through the "yes, I know I downloaded this" is probably safe. -
Adobe Creative Cloud apps runs trial mode in 2nd computer
Hi,
I have adobe creative cloud team subscription. In FAQ says I can install apps up to two computers.
I have creative cloud install in Windows 7 PC and MacBook with same adobe ID, in windows 7 apps are working perfectly fine. But in MacBook apps are running in trial mode. Any reasons for this?
Thank you...!http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium -
IOS 6.1 Updating Crashing (Adobe Built) Newsstand Apps
Hello,
Wanted to see if anyone else was experiencing this problem. I updated to iOS 6 last night and everything appeared to go smooth. Today, when I attempted to read Men's Health offline, I get the splash screen, and then the app crashes. I noticed the same with any Magazine app that was built on the Adobe platform. GQ, Wired, Men's Health, Fast Company Bon App......All get to the splash page, then it crashes back to the homescreen.
When I am connected to WIFI I am able to access the apps and all previously downloaded content with no issues. I exclusivly read most of my downloaded magazine content offline so this is quite the problem for me. I also tried numerous fixes with no luck - soft restarted iPad, Hard restarted iPad, tried leaving the issue/app open when going offline......all have still produced crashing the app when I am not on wifi.
I'd rather not, but is there anything else I should try before trying to reset the entire ipad for a clean set up? Anyone else experiencing this?This bug affects all Newsstand magazine Apps using the Adobe Reader v24. Adobe has acknowledged the problem but there's little the publishers can do until either Adobe issues a fix (which will mean resubmitting Apps through Apple, which can take several weeks) or Apple issues a fix for 6.1.
All the major magazine publishers are affected: Conde Nast, Bauer, Meredith, Hearst. The majority of US Time Inc. titles aren't affected.
Apps work fine if connected via wifi or 3G - offline though doesn't even start loading. Big problem for Apple and Adobe. -
Updating the Adobe Creative Cloud App via AUSST
Recently I began rolling out the full CC suite to my mac users pointing to an AUSST server which seems to run fine for updating some of the CS5/etc products.
My primary reason to roll things this way is so I can set scripts to automate their updating of software as they do not have local admin permissions.
After the install, the Creative Cloud app that lives in the status bar prompts wanting to be updated. If I select no/quit and then call RemoteUpdateManager it does not find an update for this application.
To update this application requires admin priv's which sort of negates me rolling these apps out in this mannor. Did I miss something somewhere?We are having the same issue. To avoid manually entering administrator credentials on each mac every couple days, wWe started using RUM. RUM works great with updating the individual apps (like Photoshop and Illustrator) but, it does not update the CreativeCloud.app. So, every couple of days, the IT department gets a call from each Mac/CC user to enter the administrator credentials so the CreativeCloud.app can make changes to the system. The defeats the purpose of using RUM. Is there no way to remotely update the individual applications AND the update/install the CreativeCloud.app?
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Problem updating the Adobe Creative Cloud Apps
Hi, I have recently subscribed Adobe Creative Cloud (for student and teachers). All the programs are working fine since then but there is a problem. I cannot update any of these applications. I have my internet connection 24/7, and my pc meets all the specs. While updating it always brings up the message: : "The update server is not responding. The server might be offline temporarily, or the Internet or firewall settings may be incorrect." Any solution to this problem would be appreciated as soon as possible. Man I really want to update my Illustrator with the new cloud exclusive update!!
The error message is specific to windows 7 , check this link it might help :-
http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html -
I downloaded the camera raw 8.7 update, but can't open app. Please help!
I've tried this on two different Mac computers. I recently bought the Nikon d750, and am unable to open any raw files with Lightroom 4 or Photoshop CS6. The 8.7 DNG converter available to download through abode is not working. I am going through all of the steps to install, but then nothing. Can't open or find it anywhere. Can someone please help. I am on a deadline!
As mentioned it was not in the applications folder. HOWEVER, I did a broach search on "dng" and found the "Adobe DNG Converter.app"!!! I don't know where it was hiding but moved it my desktop. I was able to convert a folder full of NEFs and import to lightroom. Now everrything is looking pretty good for me hopefully my last couple of posts will help lolapea1:
Recap 1) be sure to load the DNG converter in addition to the camera raw converter
2) Search all folders for Adobe DNG Converter.app and move to where you can find (ie. desktop) -
I have been trying for 2 days now to get this resolved.
Computer hashard wired internet connection, running Windows 7 Home Premium. No other issues with downloading or uploading from any other sites or programs. No other network issues reported on other computers.
It started when I went to install Lightroom through my Creative Cloud. It prompted me to update my Creative Cloud Desktop App, which I went to do and then promptly got Error Code 201. I restarted my Creative Cloud and then skipped the update, hoping it was just an issue with that specific download. I clicked to install Lightroom and the same thing happened, Error code 201.
I restarted my machine, and tried again. Same issue.
I contacted Support. They had me go in and change a bunch of folder names to and add "old" to the end of them and then had me try using the Adobe Cleaner tool, which did not work. He had me go in and change some internet settings, still nothing. Same issues as before, only now with all the renaming of things I cannot even open programs I had previously been able to open like Photoshop.
He instructed me to reinstall the CC Desktop App because the Cleaner tool was not recognizing that it existed anymore (probably something to do with renaming files.. just saying) and now I get the 201 Error when I try to reinstall the CC Desktop App.
I ran out of time and had to stop after being on with them for over an hour.
Today I contact back and was instructed to create a new user account on my computer and try downloading and installing the application in the new user. Same errors. 213 at first, restarted my computer and then got Error Code 201 again.
I am getting really frustrated and really behind on my work. Any information someone could give me would be greatly appreciated. Currently waiting for a chat person to be available again.
Thank you for your time and assistance.Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. Error 213 indicates there was problem locating the update or an incorrect URL. The troubleshooting steps are still the same as both errors are related to failure of the current network connection.
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Downloading the Adobe Creative Cloud app opens Adobe Product Manager but never updates it
I've tried seveal times to download the Adobe Creative Cloud app but each time it opens Adobe Product Manager and then never updates APM to the Creative Cloud app nor does it give me any options to install the CC app. Note: I've used adobe cleaner to clean my manager and did a fresh install of the latest Adobe Product Manager. This allowed me to at least see all of the other CC programs and install several of them. Its my understanding that APM is suppose to update itself to the CC app but it never does. I'd really like to have the CC app to interact with the cloud as is intended. plz advise and help.
Nickpl the forums are fairly active right now. You may want to take a look at the topics listed under the annoucements and within the FAQ Creative Cloud Download and Install forum - http://forums.adobe.com/community/download_install_setup/creative_cloud_faq while you wait. We are updating these areas with any new issues or solutions which are being discovered.
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Adobe Creative Cloud app can't update any application
Hello
I have a problem wit update all the installed programs by Adobe Creative Cloud app. After installing all the programs, the have always status up to date (green icon), but that is not true. For another computer that have higher version. Adobe Creative Cloud app it's up to date for Version 1.6.0.393 released on 05/27/2014. All the file and font is sync'd but application not. I have OSX 10.8.5.
Best
KrzysztofLink for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088 -
When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date. It was last updated in May but you have a new update today and it will not update. I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program. So I uninstalled the CC desktop. Then when I open Muse it says I need the CC desktop to help with the update. So I get stopped either way. Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things. Please advise.
All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version? -
How can I get updates for Photoshop CS5 to download to my new Mac book pro where CS5 is already installed from my original disk? I have tried many times over 2 days. I get the same error messages re downloading error. I successfully downloaded the current version of Adobe DNG Converter & it installed perfectly. Help please!
The Adobe auto updater is highly unreliable.
You need to look for and download the update yourself and then manually apply it as per the detailed instructions on the download page:
Adobe - Photoshop : For Macintosh
~~~~~~~~~~~~~~~~~~~~~~
Please note that the Adobe Camera Raw plug-in must be updated separately, after you have updated Photoshop:
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh -
Adobe CSXS Extensions update failed on multiple CC apps
I am cross posting this on this forum because there has been no response on the CC specific setup forum, only several other users that are having the same issue. Hopefully this might actually get some attention here.
Stagg3r wrote:
I have a notice to update several of the CC apps I just installed. The specific update is the CSXS 4.0.2 extension. I have tried to update these multiple times in both regular and admin accounts, all anti virus off, and on fresh restarts. Witht he exception of updating my preferences in PS and IL I have not even opened the apps that are requesting the update so any file corruption happened within the intall.
Searching for the error codes listed in the logs comes up blank. I'm going to try to paste my log file as code but I'm somewhat unfamiliar with the forum's editor features so I apologize if this winds up being huge. On other boards you can post code much like a "spoiler" but I don't know if that is the case here. Thanks for any assistance y'all can provide
06/18/13 13:40:33:297 | [INFO] | | OOBE | DE | | | | 6916 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 13:40:33:297 | [INFO] | | OOBE | DE | | | | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:40:33:297 | [INFO] | | OOBE | DE | | | | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:40:33:297 | [INFO] | | OOBE | DE | | | | 6916 | START - Installer Session
06/18/13 13:40:33:297 | [INFO] | | OOBE | DE | | | | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:40:33:297 | [INFO] | | OOBE | DE | | | | 6916 | RIBS version: 7.0.0.108
06/18/13 13:40:33:297 | [INFO] | | OOBE | DE | | | | 6916 | Win OS version: 6.1.1.0 64 bit Type: 1
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [Total Timer]
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | CHECK: Single instance running
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | CHECK : Credentials
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Load Deployment File
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | deploymentFile option not given
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | CHECK : Another Native OS installer already running
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Create Required Folders
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Assuming install mode
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Looking up install source path
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Sync Media DB ...
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [Sync Media DB]
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Pre check media db sync
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | End of Pre check media db sync. Exit code: 0
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [Sync Media DB] took 622.476 milliseconds (0.622476 seconds)
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Ready to initialize session to start with ...
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [CreatePayloadSession]
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Updated source path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Ignoring original data since install source is local
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul
Path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 13:40:33:298 | [INFO] | | OOBE | DE | | | | 6916 | -------------------- END - Updating Media Sources - END --------------------
06/18/13 13:40:33:316 | [INFO] | | OOBE | DE | | | | 6916 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
06/18/13 13:40:33:316 | [INFO] | | OOBE | DE | | | | 6916 | ----------------- CreatePayloadSession: machine is x64 ---------------
06/18/13 13:40:45:352 | [INFO] | | OOBE | DE | | | | 6916 | ______ Verify Dependency Subscribers ______
06/18/13 13:40:45:353 | [INFO] | | OOBE | DE | | | | 6916 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 13:40:45:353 | [INFO] | | OOBE | DE | | | | 6916 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)
06/18/13 13:40:45:353 | [INFO] | | OOBE | DE | | | | 6916 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 13:40:45:355 | [INFO] | | OOBE | DE | | | | 6916 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Ignoring deployment input for the INSTALLDIR: marked as fixed
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Setting property "installSourcePath" to: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Setting property "mode" to: silent
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Setting property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Setting property "workflow" to: updater
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Overwrite property "extensionsOnly" to: 1
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Overwrite property "mode" to: silent
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Overwrite property "patchesOnly" to: 1
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Overwrite property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Overwrite property "workflow" to: updater
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Found payload actions:
06/18/13 13:40:45:468 | [INFO] | | OOBE | DE | | | | 6916 | Deciding what installer mode to use...
06/18/13 13:40:45:541 | [INFO] | | OOBE | DE | | | | 6916 | BEGIN Setting requested payload actions
06/18/13 13:40:45:543 | [INFO] | | OOBE | DE | | | | 6916 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false
06/18/13 13:40:45:543 | [INFO] | | OOBE | DE | | | | 6916 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is install
06/18/13 13:40:45:557 | [INFO] | | OOBE | DE | | | | 6916 | END Setting requested payload actions
06/18/13 13:40:45:670 | [INFO] | | OOBE | DE | | | | 6916 | Collected advanced path check information for INSTALLDIR
06/18/13 13:40:45:670 | [INFO] | | OOBE | DE | | | | 6916 | INSTALLDIR is a well-formed path
06/18/13 13:40:45:670 | [INFO] | | OOBE | DE | | | | 6916 | INSTALLDIR is not the root path
06/18/13 13:40:45:670 | [INFO] | | OOBE | DE | | | | 6916 | INSTALLDIR is on a local volume
06/18/13 13:40:45:670 | [INFO] | | OOBE | DE | | | | 6916 | INSTALLDIR is on a writable volume
06/18/13 13:40:45:670 | [INFO] | | OOBE | DE | | | | 6916 | INSTALLDIR is not on a case sensitive volume
06/18/13 13:40:45:670 | [INFO] | | OOBE | DE | | | | 6916 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\
06/18/13 13:40:48:768 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:40:49:002 | [INFO] | | OOBE | DE | | | | 6916 | In InstallPreSystemCheckProc
06/18/13 13:40:49:002 | [INFO] | | OOBE | DE | | | | 6916 | Custom action return code: 0
06/18/13 13:40:49:003 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 234.14 milliseconds (0.23414 seconds)
06/18/13 13:40:49:003 | [INFO] | | OOBE | DE | | | | 6916 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 13:40:49:003 | [INFO] | | OOBE | DE | | | | 6916 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:40:49:003 | [INFO] | | OOBE | DE | | | | 6916 | END InstallOperationsQueue Unordered operations
06/18/13 13:40:49:003 | [INFO] | | OOBE | DE | | | | 6916 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 13:40:49:003 | [INFO] | | OOBE | DE | | | | 6916 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:40:49:003 | [INFO] | | OOBE | DE | | | | 6916 | END InstallOperationsQueue Ordered operations
06/18/13 13:40:49:264 | [INFO] | | OOBE | DE | | | | 6916 | Payloads passed preflight validation.
06/18/13 13:40:49:264 | [INFO] | | OOBE | DE | | | | 6916 | Call PreSession Custom Hook
06/18/13 13:40:49:264 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:40:49:267 | [INFO] | | OOBE | DE | | | | 6916 | In InstallSessionOpenProc
06/18/13 13:40:49:267 | [INFO] | | OOBE | DE | | | | 6916 | Custom action return code: 0
06/18/13 13:40:49:268 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 3.19333 milliseconds (0.00319333 seconds)
06/18/13 13:40:49:268 | [INFO] | | OOBE | DE | | | | 6916 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 13:40:49:268 | [INFO] | | OOBE | DE | | | | 6916 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:40:49:268 | [INFO] | | OOBE | DE | | | | 6916 | END InstallOperationsQueue Unordered operations
06/18/13 13:40:49:268 | [INFO] | | OOBE | DE | | | | 6916 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 13:40:49:268 | [INFO] | | OOBE | DE | | | | 6916 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:40:49:268 | [INFO] | | OOBE | DE | | | | 6916 | END InstallOperationsQueue Ordered operations
06/18/13 13:40:49:285 | [INFO] | | OOBE | DE | | | | 6916 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 13:40:49:285 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:40:49:288 | [INFO] | | OOBE | DE | | | | 6916 | In PrePayloadInstallProc
06/18/13 13:40:54:291 | [INFO] | | OOBE | DE | | | | 6916 | Custom action return code: 0
06/18/13 13:40:54:291 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5005.6 milliseconds (5.0056 seconds)
06/18/13 13:40:54:291 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:40:54:319 | [INFO] | | OOBE | DE | | | | 7316 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:40:54:319 | [INFO] | | OOBE | DE | | | | 7316 | Installer Operation: PayloadInstaller
06/18/13 13:40:54:319 | [INFO] | | OOBE | DE | | | | 7316 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:40:54:320 | [INFO] | | OOBE | DE | | | | 7316 | Request to install payload
06/18/13 13:40:54:368 | [INFO] | | OOBE | DE | | | | 7316 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
06/18/13 13:40:54:819 | [INFO] | | OOBE | DE | | | | 7316 | Extracting assets complete. Number assets: 2
06/18/13 13:40:54:820 | [INFO] | | OOBE | DE | | | | 7316 | CustomizedPatch property not found in database
06/18/13 13:40:54:820 | [INFO] | | OOBE | DE | | | | 7316 | Beginning installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 13:40:56:468 | [ERROR] | | OOBE | DE | | | | 7316 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)
06/18/13 13:40:56:468 | [WARN] | | OOBE | DE | | | | 7316 | DW063: Command ARKPatchCommand failed.(Seq 335)
06/18/13 13:40:56:468 | [INFO] | | OOBE | DE | | | | 7316 | Completing installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 13:40:56:545 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dx9_43.dll", Patcher tool returned error: 32769(Seq 324)
06/18/13 13:40:56:546 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 324)
06/18/13 13:40:56:573 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libEGL.dll", Patcher tool returned error: 32769(Seq 264)
06/18/13 13:40:56:573 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 264)
06/18/13 13:40:56:680 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\icudt.dll", Patcher tool returned error: 32769(Seq 241)
06/18/13 13:40:56:682 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 241)
06/18/13 13:40:56:714 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\IMSLib.dll", Patcher tool returned error: 32769(Seq 237)
06/18/13 13:40:56:715 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 237)
06/18/13 13:40:56:719 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\CSXS\manifest.xml", Patcher tool returned error: 32769(Seq 234)
06/18/13 13:40:56:719 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 234)
06/18/13 13:40:56:733 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\adobe_caps.dll", Patcher tool returned error: 32769(Seq 211)
06/18/13 13:40:56:734 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 211)
06/18/13 13:40:56:756 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dcompiler_43.dll", Patcher tool returned error: 32769(Seq 209)
06/18/13 13:40:56:756 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 209)
06/18/13 13:40:56:772 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libGLESv2.dll", Patcher tool returned error: 32769(Seq 172)
06/18/13 13:40:56:773 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 172)
06/18/13 13:40:56:779 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ssleay32.dll", Patcher tool returned error: 32769(Seq 162)
06/18/13 13:40:56:780 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 162)
06/18/13 13:40:56:788 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_CA\messages.properties", Patcher tool returned error: 32769(Seq 134)
06/18/13 13:40:56:789 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 134)
06/18/13 13:40:56:804 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\LogSession.dll", Patcher tool returned error: 32769(Seq 110)
06/18/13 13:40:56:805 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 110)
06/18/13 13:40:56:813 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\META-INF\signatures.xml", Patcher tool returned error: 32769(Seq 101)
06/18/13 13:40:56:813 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 101)
06/18/13 13:40:56:828 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_FR\messages.properties", Patcher tool returned error: 32769(Seq 82)
06/18/13 13:40:56:828 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 82)
06/18/13 13:40:56:863 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ExManZxpSign.dll", Patcher tool returned error: 32769(Seq 78)
06/18/13 13:40:56:864 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 78)
06/18/13 13:40:56:891 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\EulaPanel.swf", Patcher tool returned error: 32769(Seq 60)
06/18/13 13:40:56:891 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 60)
06/18/13 13:40:56:919 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\de_DE\messages.properties", Patcher tool returned error: 32769(Seq 40)
06/18/13 13:40:56:919 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 40)
06/18/13 13:40:56:943 | [ERROR] | | OOBE | DE | | | | 7316 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties", Patcher tool returned error: 32769(Seq 26)
06/18/13 13:40:56:944 | [ERROR] | | OOBE | DE | | | | 7316 | DW063: Error rolling back command ARKPatchCommand(Seq 26)
06/18/13 13:40:57:119 | [INFO] | | OOBE | DE | | | | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:40:57:119 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 2827.73 milliseconds (2.82773 seconds) DTR = 2318.47 KBPS (2.26413 MBPS)
06/18/13 13:40:57:156 | [INFO] | | OOBE | DE | | | | 6916 | User specified overrideFile:
06/18/13 13:40:57:162 | [INFO] | | OOBE | DE | | | | 6916 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1
06/18/13 13:40:57:162 | [INFO] | | OOBE | DE | | | | 6916 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 13:40:57:162 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:40:57:165 | [INFO] | | OOBE | DE | | | | 6916 | In PrePayloadInstallProc
06/18/13 13:41:02:168 | [INFO] | | OOBE | DE | | | | 6916 | Custom action return code: 0
06/18/13 13:41:02:168 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5005.47 milliseconds (5.00547 seconds)
06/18/13 13:41:02:183 | [INFO] | | OOBE | DE | | | | 6916 | No operation. We're done:
06/18/13 13:41:04:198 | [INFO] | | OOBE | DE | | | | 6916 | Total components installed: 0
06/18/13 13:41:04:198 | [INFO] | | OOBE | DE | | | | 6916 | Total components repaired: 0
06/18/13 13:41:04:198 | [INFO] | | OOBE | DE | | | | 6916 | Total components removed: 0
06/18/13 13:41:04:198 | [WARN] | | OOBE | DE | | | | 6916 | DW050: The following payload errors were found during install:
06/18/13 13:41:04:198 | [WARN] | | OOBE | DE | | | | 6916 | DW050: - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed
06/18/13 13:41:04:199 | [INFO] | | OOBE | DE | | | | 6916 | Call PostSession Custom Hook
06/18/13 13:41:04:199 | [INFO] | | OOBE | DE | | | | 6916 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:41:04:202 | [INFO] | | OOBE | DE | | | | 6916 | In InstallSessionCloseProc
06/18/13 13:41:04:202 | [INFO] | | OOBE | DE | | | | 6916 | Custom action return code: 0
06/18/13 13:41:04:202 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 2.7353 milliseconds (0.0027353 seconds)
06/18/13 13:41:04:202 | [INFO] | | OOBE | DE | | | | 6916 | :: END TIMER :: [Total Timer] took 31550.1 milliseconds (31.5501 seconds) DTR = 221.109 KBPS (0.215926 MBPS)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | -------------------------------------- Summary --------------------------------------
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | - 0 fatal error(s), 35 error(s)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | Win OS version: 6.1.1.0 64 bit Type: 1
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 |
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dx9_43.dll", Patcher tool returned error: 32769(Seq 324)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 324)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libEGL.dll", Patcher tool returned error: 32769(Seq 264)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 264)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\icudt.dll", Patcher tool returned error: 32769(Seq 241)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 241)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\IMSLib.dll", Patcher tool returned error: 32769(Seq 237)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 237)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\CSXS\manifest.xml", Patcher tool returned error: 32769(Seq 234)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 234)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\adobe_caps.dll", Patcher tool returned error: 32769(Seq 211)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 211)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dcompiler_43.dll", Patcher tool returned error: 32769(Seq 209)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 209)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libGLESv2.dll", Patcher tool returned error: 32769(Seq 172)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 172)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ssleay32.dll", Patcher tool returned error: 32769(Seq 162)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 162)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_CA\messages.properties", Patcher tool returned error: 32769(Seq 134)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 134)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\LogSession.dll", Patcher tool returned error: 32769(Seq 110)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 110)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\META-INF\signatures.xml", Patcher tool returned error: 32769(Seq 101)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 101)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_FR\messages.properties", Patcher tool returned error: 32769(Seq 82)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 82)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ExManZxpSign.dll", Patcher tool returned error: 32769(Seq 78)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 78)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\EulaPanel.swf", Patcher tool returned error: 32769(Seq 60)
06/18/13 13:41:05:202 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 60)
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\de_DE\messages.properties", Patcher tool returned error: 32769(Seq 40)
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 40)
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties", Patcher tool returned error: 32769(Seq 26)
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 26)
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 |
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | Please search the above error string(s) to find when the error occurred.
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | These errors resulted in installer Exit Code mentioned below.
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | -------------------------------------------------------------------------------------
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 |
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | Exit Code: 7 - Unable to complete Silent workflow.
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | Please see specific errors for troubleshooting. For example, ERROR: DF022, DW063 ...
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | END - Installer Session
06/18/13 13:41:05:203 | [INFO] | | OOBE | DE | | | | 6916 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | START - Installer Session
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | RIBS version: 7.0.0.108
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Win OS version: 6.1.1.0 64 bit Type: 1
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [Total Timer]
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | CHECK: Single instance running
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | CHECK : Credentials
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Load Deployment File
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | deploymentFile option not given
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | CHECK : Another Native OS installer already running
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Create Required Folders
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Assuming install mode
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Looking up install source path
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Sync Media DB ...
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [Sync Media DB]
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Pre check media db sync
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | End of Pre check media db sync. Exit code: 0
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [Sync Media DB] took 363.631 milliseconds (0.363631 seconds)
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Ready to initialize session to start with ...
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [CreatePayloadSession]
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/13 13:41:24:135 | [INFO] | | OOBE | DE | | | | 8780 | Updated source path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 13:41:24:136 | [INFO] | | OOBE | DE | | | | 8780 | Updating media info for: {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 13:41:24:136 | [INFO] | | OOBE | DE | | | | 8780 | Ignoring original data since install source is local
06/18/13 13:41:24:136 | [INFO] | | OOBE | DE | | | | 8780 | Type: 0, Volume Order: 1, Media Name: AdobeCSXSExtensions4-mul
Path: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 13:41:24:136 | [INFO] | | OOBE | DE | | | | 8780 | -------------------- END - Updating Media Sources - END --------------------
06/18/13 13:41:24:153 | [INFO] | | OOBE | DE | | | | 8780 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
06/18/13 13:41:24:153 | [INFO] | | OOBE | DE | | | | 8780 | ----------------- CreatePayloadSession: machine is x64 ---------------
06/18/13 13:41:35:638 | [INFO] | | OOBE | DE | | | | 8780 | ______ Verify Dependency Subscribers ______
06/18/13 13:41:35:638 | [INFO] | | OOBE | DE | | | | 8780 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 13:41:35:638 | [INFO] | | OOBE | DE | | | | 8780 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: 0 (0,0)
06/18/13 13:41:35:638 | [INFO] | | OOBE | DE | | | | 8780 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/13 13:41:35:641 | [INFO] | | OOBE | DE | | | | 8780 | Patch Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} can be applied to product Adobe CSXS Extensions 4 4.0.0.0 {2696829E-809E-4CCE-871F-AD92F85A9A66}
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Ignoring deployment input for the INSTALLDIR: marked as fixed
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Setting property "installSourcePath" to: C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Setting property "mode" to: silent
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Setting property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Setting property "workflow" to: updater
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Overwrite property "extensionsOnly" to: 1
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Overwrite property "mode" to: silent
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Overwrite property "patchesOnly" to: 1
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Overwrite property "updateManifestPath" to: C:\Users\Owner\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSExtensions4-4\4.0.2\4.0.2.xml
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Overwrite property "workflow" to: updater
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Found payload actions:
06/18/13 13:41:35:746 | [INFO] | | OOBE | DE | | | | 8780 | Deciding what installer mode to use...
06/18/13 13:41:35:819 | [INFO] | | OOBE | DE | | | | 8780 | BEGIN Setting requested payload actions
06/18/13 13:41:35:821 | [INFO] | | OOBE | DE | | | | 8780 | Value returned on lookup of payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is: false
06/18/13 13:41:35:821 | [INFO] | | OOBE | DE | | | | 8780 | Action string for Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} is install
06/18/13 13:41:35:836 | [INFO] | | OOBE | DE | | | | 8780 | END Setting requested payload actions
06/18/13 13:41:35:950 | [INFO] | | OOBE | DE | | | | 8780 | Collected advanced path check information for INSTALLDIR
06/18/13 13:41:35:950 | [INFO] | | OOBE | DE | | | | 8780 | INSTALLDIR is a well-formed path
06/18/13 13:41:35:950 | [INFO] | | OOBE | DE | | | | 8780 | INSTALLDIR is not the root path
06/18/13 13:41:35:950 | [INFO] | | OOBE | DE | | | | 8780 | INSTALLDIR is on a local volume
06/18/13 13:41:35:950 | [INFO] | | OOBE | DE | | | | 8780 | INSTALLDIR is on a writable volume
06/18/13 13:41:35:950 | [INFO] | | OOBE | DE | | | | 8780 | INSTALLDIR is not on a case sensitive volume
06/18/13 13:41:35:950 | [INFO] | | OOBE | DE | | | | 8780 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\
06/18/13 13:41:38:897 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:41:39:229 | [INFO] | | OOBE | DE | | | | 8780 | In InstallPreSystemCheckProc
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | Custom action return code: 0
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [System check :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 332.391 milliseconds (0.332391 seconds)
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | END InstallOperationsQueue Unordered operations
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:41:39:230 | [INFO] | | OOBE | DE | | | | 8780 | END InstallOperationsQueue Ordered operations
06/18/13 13:41:39:546 | [INFO] | | OOBE | DE | | | | 8780 | Payloads passed preflight validation.
06/18/13 13:41:39:546 | [INFO] | | OOBE | DE | | | | 8780 | Call PreSession Custom Hook
06/18/13 13:41:39:547 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | In InstallSessionOpenProc
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | Custom action return code: 0
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [Pre session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 3.3877 milliseconds (0.0033877 seconds)
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | BEGIN InstallOperationsQueue Unordered operations
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | END InstallOperationsQueue Unordered operations
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | BEGIN InstallOperationsQueue Ordered operations
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: with operation install
06/18/13 13:41:39:550 | [INFO] | | OOBE | DE | | | | 8780 | END InstallOperationsQueue Ordered operations
06/18/13 13:41:39:566 | [INFO] | | OOBE | DE | | | | 8780 | Calling the custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 13:41:39:566 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:41:39:569 | [INFO] | | OOBE | DE | | | | 8780 | In PrePayloadInstallProc
06/18/13 13:41:44:572 | [INFO] | | OOBE | DE | | | | 8780 | Custom action return code: 0
06/18/13 13:41:44:572 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5005.91 milliseconds (5.00591 seconds)
06/18/13 13:41:44:572 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:41:44:610 | [INFO] | | OOBE | DE | | | | 8940 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:44:610 | [INFO] | | OOBE | DE | | | | 8940 | Installer Operation: PayloadInstaller
06/18/13 13:41:44:610 | [INFO] | | OOBE | DE | | | | 8940 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:44:610 | [INFO] | | OOBE | DE | | | | 8940 | Request to install payload
06/18/13 13:41:44:663 | [INFO] | | OOBE | DE | | | | 8940 | Payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
06/18/13 13:41:45:152 | [INFO] | | OOBE | DE | | | | 8940 | Extracting assets complete. Number assets: 2
06/18/13 13:41:45:152 | [INFO] | | OOBE | DE | | | | 8940 | CustomizedPatch property not found in database
06/18/13 13:41:45:152 | [INFO] | | OOBE | DE | | | | 8940 | Beginning installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 13:41:45:740 | [ERROR] | | OOBE | DE | | | | 8940 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)
06/18/13 13:41:45:740 | [WARN] | | OOBE | DE | | | | 8940 | DW063: Command ARKPatchCommand failed.(Seq 335)
06/18/13 13:41:45:740 | [INFO] | | OOBE | DE | | | | 8940 | Completing installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\payloads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 13:41:45:766 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dx9_43.dll", Patcher tool returned error: 32769(Seq 324)
06/18/13 13:41:45:767 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 324)
06/18/13 13:41:45:795 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libEGL.dll", Patcher tool returned error: 32769(Seq 264)
06/18/13 13:41:45:795 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 264)
06/18/13 13:41:45:900 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\icudt.dll", Patcher tool returned error: 32769(Seq 241)
06/18/13 13:41:45:901 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 241)
06/18/13 13:41:45:919 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\IMSLib.dll", Patcher tool returned error: 32769(Seq 237)
06/18/13 13:41:45:920 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 237)
06/18/13 13:41:45:924 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\CSXS\manifest.xml", Patcher tool returned error: 32769(Seq 234)
06/18/13 13:41:45:924 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 234)
06/18/13 13:41:45:936 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\adobe_caps.dll", Patcher tool returned error: 32769(Seq 211)
06/18/13 13:41:45:937 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 211)
06/18/13 13:41:45:960 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dcompiler_43.dll", Patcher tool returned error: 32769(Seq 209)
06/18/13 13:41:45:961 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 209)
06/18/13 13:41:45:975 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libGLESv2.dll", Patcher tool returned error: 32769(Seq 172)
06/18/13 13:41:45:976 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 172)
06/18/13 13:41:45:982 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ssleay32.dll", Patcher tool returned error: 32769(Seq 162)
06/18/13 13:41:45:982 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 162)
06/18/13 13:41:45:990 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_CA\messages.properties", Patcher tool returned error: 32769(Seq 134)
06/18/13 13:41:45:990 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 134)
06/18/13 13:41:46:006 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\LogSession.dll", Patcher tool returned error: 32769(Seq 110)
06/18/13 13:41:46:007 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 110)
06/18/13 13:41:46:016 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\META-INF\signatures.xml", Patcher tool returned error: 32769(Seq 101)
06/18/13 13:41:46:017 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 101)
06/18/13 13:41:46:030 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_FR\messages.properties", Patcher tool returned error: 32769(Seq 82)
06/18/13 13:41:46:030 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 82)
06/18/13 13:41:46:057 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ExManZxpSign.dll", Patcher tool returned error: 32769(Seq 78)
06/18/13 13:41:46:058 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 78)
06/18/13 13:41:46:073 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\EulaPanel.swf", Patcher tool returned error: 32769(Seq 60)
06/18/13 13:41:46:074 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 60)
06/18/13 13:41:46:084 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\de_DE\messages.properties", Patcher tool returned error: 32769(Seq 40)
06/18/13 13:41:46:085 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 40)
06/18/13 13:41:46:092 | [ERROR] | | OOBE | DE | | | | 8940 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties", Patcher tool returned error: 32769(Seq 26)
06/18/13 13:41:46:093 | [ERROR] | | OOBE | DE | | | | 8940 | DW063: Error rolling back command ARKPatchCommand(Seq 26)
06/18/13 13:41:46:210 | [INFO] | | OOBE | DE | | | | 8780 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/13 13:41:46:210 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [Payload Operation :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 1637.45 milliseconds (1.63745 seconds) DTR = 322.452 KBPS (0.314895 MBPS)
06/18/13 13:41:46:214 | [INFO] | | OOBE | DE | | | | 8780 | User specified overrideFile:
06/18/13 13:41:46:219 | [INFO] | | OOBE | DE | | | | 8780 | The csu inventory was not updated for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}, value of local var is -1
06/18/13 13:41:46:220 | [INFO] | | OOBE | DE | | | | 8780 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3}
06/18/13 13:41:46:220 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:41:46:222 | [INFO] | | OOBE | DE | | | | 8780 | In PrePayloadInstallProc
06/18/13 13:41:51:225 | [INFO] | | OOBE | DE | | | | 8780 | Custom action return code: 0
06/18/13 13:41:51:225 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [Pre payload :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 5005.09 milliseconds (5.00509 seconds)
06/18/13 13:41:51:243 | [INFO] | | OOBE | DE | | | | 8780 | No operation. We're done:
06/18/13 13:41:53:261 | [INFO] | | OOBE | DE | | | | 8780 | Total components installed: 0
06/18/13 13:41:53:261 | [INFO] | | OOBE | DE | | | | 8780 | Total components repaired: 0
06/18/13 13:41:53:261 | [INFO] | | OOBE | DE | | | | 8780 | Total components removed: 0
06/18/13 13:41:53:261 | [WARN] | | OOBE | DE | | | | 8780 | DW050: The following payload errors were found during install:
06/18/13 13:41:53:261 | [WARN] | | OOBE | DE | | | | 8780 | DW050: - Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul: Install failed
06/18/13 13:41:53:262 | [INFO] | | OOBE | DE | | | | 8780 | Call PostSession Custom Hook
06/18/13 13:41:53:262 | [INFO] | | OOBE | DE | | | | 8780 | ::START TIMER:: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}]
06/18/13 13:41:53:264 | [INFO] | | OOBE | DE | | | | 8780 | In InstallSessionCloseProc
06/18/13 13:41:53:264 | [INFO] | | OOBE | DE | | | | 8780 | Custom action return code: 0
06/18/13 13:41:53:264 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [Post session :{81036849-4B6D-4CB8-8D47-31222F3540E3}] took 2.10216 milliseconds (0.00210216 seconds)
06/18/13 13:41:53:265 | [INFO] | | OOBE | DE | | | | 8780 | :: END TIMER :: [Total Timer] took 29517 milliseconds (29.517 seconds) DTR = 19.1076 KBPS (0.0186598 MBPS)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | -------------------------------------- Summary --------------------------------------
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | - 0 fatal error(s), 35 error(s)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | Win OS version: 6.1.1.0 64 bit Type: 1
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 |
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dx9_43.dll", Patcher tool returned error: 32769(Seq 324)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 324)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libEGL.dll", Patcher tool returned error: 32769(Seq 264)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 264)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\icudt.dll", Patcher tool returned error: 32769(Seq 241)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 241)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\IMSLib.dll", Patcher tool returned error: 32769(Seq 237)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 237)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\CSXS\manifest.xml", Patcher tool returned error: 32769(Seq 234)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 234)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\adobe_caps.dll", Patcher tool returned error: 32769(Seq 211)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 211)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\d3dcompiler_43.dll", Patcher tool returned error: 32769(Seq 209)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 209)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\html\libGLESv2.dll", Patcher tool returned error: 32769(Seq 172)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 172)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ssleay32.dll", Patcher tool returned error: 32769(Seq 162)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 162)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_CA\messages.properties", Patcher tool returned error: 32769(Seq 134)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 134)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\LogSession.dll", Patcher tool returned error: 32769(Seq 110)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 110)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\META-INF\signatures.xml", Patcher tool returned error: 32769(Seq 101)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 101)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\fr_FR\messages.properties", Patcher tool returned error: 32769(Seq 82)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 82)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\assets\ExmanWin32\ExManZxpSign.dll", Patcher tool returned error: 32769(Seq 78)
06/18/13 13:41:54:265 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 78)
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\EulaPanel.swf", Patcher tool returned error: 32769(Seq 60)
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 60)
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\de_DE\messages.properties", Patcher tool returned error: 32769(Seq 40)
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 40)
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\locale\ja_JP\messages.properties", Patcher tool returned error: 32769(Seq 26)
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 26)
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 |
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | Please search the above error string(s) to find when the error occurred.
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | These errors resulted in installer Exit Code mentioned below.
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 | -------------------------------------------------------------------------------------
06/18/13 13:41:54:266 | [INFO] | | OOBE | DE | | | | 8780 |
06/18/13 13:I have tried several of the solutions mentioned in that document. Some of it is out of date as I am specifically having issues installing the Adobe CSXS Extensions 4_4.0.2 in the new CC apps, specifically:
Prelude CC
Premiere Pro CC
Photoshop CC
Illustrator CC
InDesign CC
Dreamweaver CC
InCopy CC
It is this line of code that is really catching my attention:
Beginning installation for payload at C:\Users\Owner\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSExtensions4-4\4.0.2\setup\pay loads\AdobeCSXSExtensions4-mul-110613134741\Install.db
06/18/13 13:40:56:468 | [ERROR] | | OOBE | DE | | | | 7316 | DF022: File corruption detected. Re-install the product & then apply the patch again. (Pre checksum mismatch for file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions\AdobeExchange\AgoraPanel.swf")(Seq 335)
Basically, the installer is saying that the file it is getting from the server does not match the checksum that it is looking for for that file. Hence, both the CC Application Manager and AIR (which I have removed and updated) think that they are getting a bad file. I have also tried installing these updates without any virus, firewall, or port protection. I have also tried safe mode and the like.
The main issue is that the only way to get this update is through the cloud. Every workaround for this issue for earlier CS producs said to just download the update directly to avoid the checksum issue. This is not possible with the CC apps as the updates are only available through the cloud. I should also note that, for most of these programs, they are fully clean installs. I have not even opened any apps besides Photoshop and Illustrator which I did before the update was posted, so I can't imagine why I would need to spend most of a day uninstalling and reinstalling what is essentially a clean install to begin with. I think I will just have to take this directly to Adobe support as I know I'm not the only one with this issue but there have been no solutions posed even when full logs are provided.
Thanks much for taking the time to reply!
Josh -
How do I get Adobe Air Desktop App to notify user that a URL text file has been updated?
How do I get an Adobe Air Desktop App to notify user that a URLRequest ".txt" file has been updated? via blinking system tray icon or something.
New to Air and need someone to point me in the right direction. I have been searching web for hours and probably not asking the question right.
I have a very simple Desktop App that just loads a text file from a web location into a dynamic text field at a set timer. it just repeats this action on the timer. right now every 5 minutes
What would the actionscript be to tell the Air App to look at the date or time stamp of the ".txt" file and notify user if its new?
ThanksTry to follow below steps
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go
Then open Application Support > Adobe folders
Trash AAMUpdater and OOBE folders.
Now click on finder and hold Command + Shift + G keys on your keypad.
This time type /Library and click on Go.
Make sure to remove ~ symbol.
Then open Application Support > Adobe folders.
Trash AAMUpdater, Adobe Application manager, OOBE folders.
Now Click on Finder and then hold Command + Shift + U keys on your keypad.
It will open utilities folder.
Trash Adobe Creative Cloud and Adobe Application Manager folders
Download and Run CC cleaner tool from below link
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc e dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
Accept the license agreement and click on Adobe Application Manager
Then click on clean up selected
Close the window
Download and install Creative Cloud App from below link
Free Creative Cloud | Download Adobe Creative Cloud free trial -
My adobe air desktop app keeps trying to update unsuccessfully
my free adobe air desktop app keeps trying to update unsuccessfully
whatever shall i do?
thanks
system
Hardware Overview:
Model Name: Mac Pro
Model Identifier: MacPro3,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.8 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 12 MB
Memory: 10 GBHello,
I'm sorry you're having trouble. I'm fairly certain this problem is occurring on the Air side and not on the Acrobat.com side of things. Please try reposting your question in the Air forums.
Good luck!
Michelle
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