Updating my Apple TV Software

I am frustrated. Unable to update the software on my Apple TV. The progress bar never moves and the little circle goes round and round. I have tried restart several times and it doesn't make a difference.

Hi stephenef,
If your Apple TV didn't finish the update, try the restore option.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
Restoring your Apple TV to factory settings
On Apple TV, choose Settings > General > Reset, and then click Restore.
Your Apple TV will restore to factory settings and will download and install the latest Apple TV software. This process may take some time. Do not disconnect your Apple TV's power cable during the restore process.
If you cannot use this process, and you have a micro-USB cable, try the steps in the next section.
Best regards,
Nubz

Similar Messages

  • HT1600 I want to update my Apple TV software but cannot find the recommended Settings General Update Software sequence?

    I want to update my Apple TV software but cannot find the recommended Settings>General>Update Software sequence?

    Start here

  • HT202157 When I try to update my Apple TV software, I get an error message "update was unsuccessful try again later". I've tried downloading the update for two weeks. Are there any recommendations?

    When I try to update my Apple TV software, I get an error message "update was unsuccessful try again later". I've tried downloading the update for two weeks. Are there any recommendations?

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.
    (You may already have a micro USB cable if you have a camera or other digital device)

  • HT1595 Ive just updated my Apple TV software to V 5.0(4099) and now i cant see you tube etc on my home screen, i can only see settings and computers, what gives? thanks

    Ive just updated my Apple TV software to V 5.0(4099) and now i cant see you tube etc on my home screen, i can only see settings and computers, what gives? thanks

    I just had this issue. Go into settings and reset the Apple TV after the firmware update. (note just "reset settings" and NOT back to factory settings)

  • HT5706 I tried to update my Apple TV software

    I tried to update my Apple TV, followed the onscreen instruction, connected to my laptop when it asked, but now the apple TV box just keeps flashing and never ended, how do I fix this?

    I just updated Apple TV and it has trouble starting up, and I had to re-set some settings. I'm new to the device, so it has me worried as there are no Apple stores in the area (Japan).

  • I just updated my Apple TV software and now I can't get to iTunes and the menu keeps going back to basic menu.  Software update fail!

    Updated my software when prompted three days ago and as soon as the update was finished the basic screen came up with main menu.  However, when I selected "Podcasts", "TV" or "Movies" the screen goes black and the same home screen comes up again.  The only things that work are HuluPlus and Netflix and all non-iTunes icons.  I can't buy anything from the iStore so if Apple wants me to keep iShopping at the iStore and take my iMoney you might want to make a patch available quickly.

    I just did the update to version 5.2 on our ATV2 and now I'm having the exact same problem as the OP- all attempts to access any iTunes services i.e. Movies or TV result in dropping back to the ATV Main menu.   Per Winston's suggestion, I logged out of iTunes and then tried to log back in.  I am getting a message "the server is not responding- please try again later".
    FWIW- all my non-iTunes services on the ATV are working fine- i.e. Netflix and YouTube.
    Sounds like the update has overwhelmed the Apple servers.
    Dave

  • Airport Extreme Update via Apple's Software Update

    Apple just released an AE(n) update via Software Update.
    Maybe this will fix some of these problems!

    Okay, dummy me actually loaded the update twice. On iMac #1 I ran the "update s/w" from the upper left apple icon and had no updates available. Thinking security update 2007-002 was for the base station also I downloaded and installed. On iMac #2 I also ran "update s/w" and noticed 3 updates needed (iTunes, something else, and security update 2007-002). Led me to think, yikes, on the first machine I must've "double banged" the security update on it. In the aforementioned MS world, that can lead to problems, what doesn't. Any thoughts on impact of loading this (or any) update twice on a Mac?
    Thanks (and you can stop laughing now too )
    Bill

  • If I update my Apple iPhone software, will it delete my music and videos?

    I need to update my software on my iPhone to iOS 5.1.1, but I am worried that it will delete all of my TV shows. Is that the case?
    Thanks.

    All your TV Shows should be safely synced with your iTunes Library on your computer, so it is impossible to lose them.
    However, as part of the update process, iTunes will do a backup of the phone first, and restore everything to how it was after the update.

  • HT1600 After updating my Apple TV software this morning, I now have no sound. It is hooked up to play through my television speakers. Any ideas on how to get sound back? It was working fine before the update.

    I have tried re-booting Apple TV as well as the television, etc.

    Have you tried adjusting the "Audio Out" and the "Dolby Digital" settings in settings > audio and video? It may be worth trying several combinations of these settings, although typically it is the "Dolby Digital" setting that causes most problems for users.
    Also make sure that you have correctly mapped the input port on your sound system to the output, if you are unsure about how to do this, refer to the manual that came with your sound system.
    Have you tried playing various content sources (i.e. podcasts, music, iTunes Store video, other video etc), do you have the same problem with all types of content? If you use optical you might also check that you can see a red light at the end of your optical audio cable. Is your optical audio cable plugged straight into your sound system, or does it go through a switch or other device?

  • HT202157 I updated my Apple TV software and now it won't recognise any of my devices?

    When I try to connect to my iphone or macbook it says I need to sign up for iCloud? Am I overlooking something?

    Icloud uses you Apple ID. It one of the Key feature on the new ATV. Restart the ATV, if that doesn't work unplug it and restart it. It should resolve the issue

  • Unable to update Apple TV software

    Over the last two days I have tried unsuccesfully many time to update my Apple TV software. I purchased the product in 2012 so either have version 2 or 3. Any help would be appreciated.

    Welcome to the Apple Community.
    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.
    (You may already have a micro USB cable if you have a camera or other digital device)

  • TS1741 Updated Apple TV software, now getting picture with a USB and iTunes

    I updated my Apple TV software and now I am getting a picture with back of the Apple TV and a USB wire going towards the iTunes symbol. What do I do?

    it's trying to tell you to connect it using a microUSB cable to a computer and use itunes on the computer to restore the firmware

  • HT5361 Does anybody know how to update my apple mail from 5.3 to 6.5?

    Doe anybody know how to update your APPLE Mail software? I currently have 5.3 and looking for version 6.5... Thanks!

    You have to upgrade to OSX 10.8 Mountain Lion for that to be included.

  • I have up dated my apple tv software but its not starting up, the light just constantly blinking

    i have recently update my apple tv software, but its not starting up. it constly blinking.

    Hi, sitzmark128.
    Sometimes a simple power cycle of your your wireless network can resolve some AirPlay issues.  I would also recommend closing any open applications in multitasking and restarting the device.  If unfamiliar with multitasking, I have included a screenshot on how to process an application close.
    If the issue persists after processing these steps, see the article below. 
    Troubleshooting AirPlay and AirPlay Mirroring
    http://support.apple.com/kb/ts4215
    Cheers,
    Jason H. 

  • Just updated the latest Epson software printer update from Apple. Now all my prints look solarized. How do I get rid of the new update and go back to the perfect prints I had before? Help please.

    Just updated the latest Epson software printer update from Apple. Now all my prints look solarized. How do I get rid of the new update and go back to the perfect prints I had before? Help please. Wasting ink and paper at the moment!!!!!!
    I have tried the printer with my laptop (not updated) and everything is fine. It's just the beautiful 27" Imac that can no longer print.

    Might be a corrupted printer preference file ...
    Open the Finder. From the Finder menu bar click Go > Go to Folder
    Type this exactly as you see it here:
    ~/Library/Preferences
    Click Go
    Move the com.apple.PrinterPrefs.plist file from the Preferences folder to the Trash.
    Restart your Mac, restart the printer...

Maybe you are looking for

  • Cursor moves around but doesn't open anything

    A couple of times my mouse was able to move the cursor, but I wasn't able to open or close programs or show drop-down menus. I turned the computer off to see if that would help. It didn't, but they finally it was ok when I tried again. Is there an ea

  • Can't import pictures from a new microSDHC Memory card

    I have a C3140 Photosmart using with Windows Vista32. I can't import the pictures from a micro SDHC memory card. It keeps telling me there is an errow on the card. Will the C3140 not accept this card. I am using an adapter with the micro card. It fit

  • Unable to open CR2 files in PSE8 or Bridge CS4?

    Unable to open CR2 files in PSE8 or Bridge CS4? Any help would be appreciated.

  • Automated prproj enqueue in media encoder?

    I am using CS4 and would like to take an existing Premiere Pro prproj file and enqueue this in an automated way into media encoder. Means not via the ME dialog or drag and drop. I tried the watchfolder but dropping a prproj file into there doesn't tr

  • ITunes 6 - help please

    I recently installed iTunes 6, which seemed to go ok. The problem is that when I try to listen to music samples, I get about 2 seconds of music then a window pops up saying "Network stalled - rebuffering stream" This happens over and over, independen