Updating Nokia Lumia 710

Hey I'm trying to update my Nokia Lunia 710 using the zune software and it keeps on failing and telling me error code 80004005. Can anyone help?

2grimus6 wrote:
attn: paulheu
Can you inform Nokia that the 7.8 upgrade has been pulled. Assuming it has, and also assuming they do not know already.
If you can't help us get the information to the correct person, who can ? Nokia have built a wall between themselves and their customers. Done a good job of it as well, pity not as much effort was put into my phone support.
I have a feeling we will hear from Nokia on this shortly..
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

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My Nokia Lumia 710 stopped working during updating...

My Nokia Lumia 710 was connected to my Pc by cable and was being updated. As the updating was going on, probably during the 7th or 8th step, it hanged and stopped responding. The updating could not complete. The worst is that the phone can no longer be powered off except when you remove the battery and after replacing the battery, it cannot boot, except to draw a diagram of phone connected to a PC. That was the stage in the updating process when it stopped working.
Please, advice me on what to do becasuse the phone is of no longer use to me. I bought it in December 2012 and it got spoilt in April 2013. I have taken to Nokia Care centre around me. but the price they said they will use to repair it is equivalent to buying a new one. Please help.

Hi Sathya87,
We're appreciate your trust that you have shown us. In this case, I suggest contacting Nokia India as they can further assist you with your concern. You can reach them by clicking on the Nokia Support at the bottom of the screen, or using this link:
www.nokia.com/support
Hope this helps.

How to update my Nokia Lumia 710?

Sir I want to update my window software of my Nokia lumia 710 as windows 8 or 7.8. So how can I do??
Moderator's note: The post was edited. A better subject was provided.

@IRFAN_aadat if you are on Windows, you need Microsoft Zune. In Mac OS X, your need the Windows Phone-App. However, which software version and which firmware version do you have? The last update was last year!

1600.3031.8779.12180 update for nokia lumia 710

Hi , I am using Nokia lumia 710 ..
My phone's firmware version is - 1600.3031.8773.12121 and one of my friend's phone is running on 1600.3031.8779.12180 ...
Why i didn't got that update .....
My phone is 059M161 same as my friends RM code
please tell me how can i update my device because i also tried Zune but it is also not showing any updates
Please help me
Moderators notes: IMEI number removed.

Here's an example for you to understand.
Let say, you just bought a phone with the earliest firmware. And you planned to upgrade your phone to the latest firmware. When you update it through Zune, it will automatically update the first update, then second update, third update until the latest update. It will update all those one by one and it will tell you to unplug your phone when the latest update is updated on your phone.
Your friend's phone is updated, but probably not on the latest one.
Anyway, you might want to check your phone for the latest update. It is available for your phone according on your product code. If your phone has camera extras, Internet Sharing and Flip-To-Silence features, it means your phone is fully updated to the latest update.
You can check this website for more information.
http://www.nokia.com/global/support/software-update/lumia/software-update-for-nokia-lumia
And here's your phone's product code that is actually available for the update.
http://www.nokia.com/global/support/software-update/lumia/apac/software-update-availability-for-noki...
Hope this may helps you.
If I have helped you in any way, give me a kudos!

Nokia Lumia 710 WiFi hotspot Update

When nokia is going to release an update for lumia 710 to add internet sharing/thetring feature??
all the smartphones now a days support dis feature...pls nokia release an update soon..

I was told by a reliable source at Nokia that this update will start rolling out worldwide (in stages) very soon ..... fingers crossed
Moderator's note: Post edited. Discussing any rumours or speculation concerning anything not officially announced by the company is not permitted. Please refer to the Guidelines.

NOKIA Lumia 710: Touch screen focus no longer work...

Hello.
I've only had my Lumia 710 for two weeks. Up until 4 days ago, the touch screen focus attribute was working perfectly. I was taking pictures and it simply stopped working.
I've since tried resetting the camera options back to defaults with no luck. I recently updated the phones software pn 10.18.2012 with no change either. I also took out the battery and sim card out of frustration and obviously had no luck.
Aside from having to do a hard reset, does anyone have any suggestions regarding how to possibly fix this?
Maybe I'm missing an obvious and simple setting? Maybe not. Lol
Thank you. :-)

Hi Oddmoore,
Welcome to Nokia Support Discussions!
Normally Nokia Lumia 710 should focus on the part you tap with your finger (and show a reticle while doing so) and snap a picture. There is no setting to switch this off, so it should be working by default. We would advise you to reset your phone at Settings > About > Reset your phone. Just remember to backup your media files before doing so, because it will wipe your phone clean. If the issue persists, visit your local Nokia Care point and let them have a look.
Hope this helps!
Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Nokia lumia 710 and zune...

Hello,
I make my own video ( mp4 ) and I want to look at them on my Nokia lumia 710 ( windows 7.8 ).
Do I have to use Zune ?
On my laptop I have zune too but I 'd like to delete it because all the pictures I used once, are in the zune pc...to delete them I have to select them one by one and I will be buzy for a week... ( more than 1000 pictures ! )
What happens if I delete zune on my pc ? how can I keep my nokia updated ? How can I look my own made videos on nokia ?
Can someone please help me out ?
Thanks a lot ...
Solved!
Go to Solution.

Hello, comima. Yes. You have to use the Zune software to sync or transfer your files between your phone and your computer. Also, you won't be able to update the phone's software without the said tool. To know more about it, you can visit this link: Get to know the Zune software. If you decided to uninstall it, your files are still saved on the computer. In case you would like to delete the photos at the same time, just look for the folder on your computer. We look forward to your reply.

Proximity Sensor problem after update. Lumia 710

Hi,
Yesterday i received the update notification to Tango through Zune. After perform the update, I noticed that when making or receiving calls, the screen immediately turned off and is not turned on again until the other person hung up.
I did the tests in the diagnostic menu, and the proximity sensor always shows "detected".
The problem is the same as in this post -> http://discussions.nokia.com/t5/Nokia-with-Windows-Phone/Proximity-Sensor-stuck-in-quot-Detected-quo...
I did a rollback to the previous version and the problem was solved, but went update to Tango again, the problem reappears. I notice that problem appears just after the firmware update from Nokia.
My current versions:
SO: 7.10.8773.98
Fw: 1600.3031.8773.12121
Hw: 112.1402.2.1
Prod Cod: 059N356

can anybody help me.......i m facing issue with my proxomity sensor aa when i make or recive the call my phone (Nokia Lumia 710) screen gets disappear ant it comes only when other person disconnect the call. This happens only when i did update my phone with new updates. Can any one tell me hoe to roll back to previous version.
Help me plz as it is really irritating as i am not able to disconnect the call or can not dial a number after call has been made. HELP ME PLEASEEEEEEEEEEEE........I don't have screen gard on my phone......
OS version- 7.10.8779.8
firmware num- 1600.3031.8779.12180
hardware no- 112.1402.2.1
bootloader version- 7.33.0.0

Facebook stopped working on Nokia Lumia 710

I cannot access or add my facebook account to my Nokia Lumia 710 windows phone. Earlier today the people app stopped updating notifications from facebook. When I looked at the account info it said the account "required attention" I tried to sync then re-enter my password. The phone then said it had trouble connecting to facebook. I deleted the account then tried to re-add it. When I tried to add it said "something went wrong"
What do I do?
Solved!
Go to Solution.

Same issue here with my lumia 800. I went for a run last night about 9pm and was doing the same by the time I got back about 9:45pm
Anyone else had this?
The Facebook app doesn't work either. Facebook mobile works so I can access it so I know the password is correct.

Windows 8.1 for nokia lumia 710

Hey there I am an old user.
I have nokia lumia 710 please please allow the windows 8.1 or 8 updates for nokia lumia 710. I was the first user to buy this phone first in my city after that my friends have come o know about it and later bought the new versions please please release the
update. even after almost 3 years its in the condition of use for next 5 years please provide update or provide buyback as i dont have capacity to buy any more...
Provide buyback atleast i will be able to buy cheap china android phone for playing games like teen patti.
And I forgot to tell I can also help in developing the phone's app.

Hello, nizlin. Welcome to Nokia Support Discussions. @farby is correct. You may find more information here: http://conversations.nokia.com/2014/04/02/windows-phone-8-1-update-everything-you-need-to-know/

Nokia Lumia 710 - Factory Default storage?

can anyone tell me whats the total storage and available storage after factory reset?
i have the latest update 12121, total storage is 6.28GB and my available storage is 5.94GB
is that normal?
Solved!
Go to Solution.

Hi aizat_AxJ,
Thank you for your post and welcome to the forums!
According to the product data sheet, Nokia Lumia 710 has 8 GB internal memory, of which up to 6.5 GB is available for the user. However, this amount can change depending on the installed updates and applications you have on your phone. If you risk running out of memory, you can always use Skydrive to store your images and other files.
Let us know if this helps,
Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Nokia Lumia 710 call drop while talking

Hi, always used Nokia, month ago purchased 710, it is fast, beautiful, but one serious problem is, it is periodically ends the conversation, it happens randomly, 2 or 3 times a day, sometimes after 40 seconds another one after 40 minutes, i made hard reset, only 2G is on, made the latest update - did not help, the same thing.
Someone can say its not a problem, but for me its a big problem, tell me please this is the problem of hardware or software, or maybe sim card?
Solved!
Go to Solution.

I think my Nokia Lumia 710 call drop problem resolved - its MicroSim!!! I put it to Nokia 6303 Classic, and made a call ~ 15 times, it was droped 3 times, after 10, 48 and 30 sec of talking. Will change micro sim tomorrow.

No batteries for Nokia Lumia 710?

I am in Perth, Western Australia and I am one unhappy customer
Last Friday I went to Battery World to get a spare battery for my new Nokia Lumia 710 as I'm travelling overseas.
They don't have them. I phoned JB HIFI as I bought the phone from them. They don't have them. On Saturday I phoned Nokia Care. They said they had a shop at Morley (quite a distance from me).They also said go to JB HIFI (I told them they don’t have batteries), **bleep** Smith, Harvey Norman or Telechoice. I went to each of these, they don’t have them and never have, nor did they give any indication that they ever would have them.
I went to the Telstra Shop. The chap kindly looked up the address for Nokia Customer Care here in Morley, Perth, Australia – he commented that I could not phone them because their phone number was no longer on the website. Therefore there was no way of my checking that they had a battery before I went there. I drove quite a distance to Morley. When I eventually found the business I was greeted with Business Hours 09:30 to 17:30 Monday to Friday.
When I returned home I phoned Nokia Customer Care. I told them I had driven to the business and it was shut and it would have been nice to have been told that before I drove there. They told me that’s quite right they are not open on Saturdays. I was once again told to go to JB HIFI, **bleep** Smith, Harvey Norman, Telechoice. I told them they had already told me that and I had already established and told Nokia Customer Care that they did not have batteries and never had them.
I was told they would send through a query (?to God) and I would receive an SMS in 24-48 business hours as to whether there was a battery available at Nokia Customer Care. Today I received a voice mail telling me that there are no batteries available at Nokia Customer Care at Morley. Once again I am told to go to JB HIFI, **bleep** Smith, Harvey Norman, Telechoice.
I feel like I have been sold a phone for which there are no batteries. With every other mobile phone I have owned I have always had a spare battery, especially when travelling overseas. No wonder it was “cheap”.
I am now faced with travelling overseas with a phone for which there is no possibility of purchasing a spare battery.
I sincerely hope that no-one is buying these phones to run their business with.
I am extremely disappointed and I would advise that nobody purchases this product. Which is a shame since I was happy with the product. It simply never occurred to me that there were no replacement batteries for this product. If I had known that I would not have purchased it.

Hi rednomad,
Thanks for your contribution and thanks for posting.
Sorry to hear you are having a hard time finding an additional battery for your Lumia 710. The Lumia 710 uses the BP-3L battery which should be available through any Nokia Care Point. A list of Nokia Care Points in Perth can be found here. If the battery is not available they should be able to order one for you.
Also if you search for 'Nokia Lumia 710 Battery BP-3L' on the web you will find a number of sources within Australia which will be able to provide you with this battery model. Make sure though you buy an original Nokia battery.
Hope this helps,
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Memory storage distribution in nokia lumia 710

I am using Nokia lumia 710. I have downloaded 4 games and taken some photos and videos from my mobile. Mobile is giving instruction to delete something and showing full memory. I think it shouldn't happen because it has 8 G.B. Internal memory. So what to do to solve this problem.
Solved!
Go to Solution.

Have you downloaded a lot of map data for Nokia Drive? These usually account for a large amount of memory usage. Also clear browser cache, check emails, especially those with large attachments and also messgges.

How do i get adresses from iphone to nokia lumia 710

how do i get adressbook from iphone or mac tot nokia lumia 710?

If you want your photos to end up in iPhoto, just do a normal sync. If you don't want to use iPhoto, or if you just want to put your phone photos in a normal visible folder on the desktop, luckily when you plug in the iPhone a Mac sees it like a camera or card reader. This means the iPhone will show up in common applications that have an import-from-camera feature. I've copied photos off my iPhone using Apple Image Capture, PhoneView, and Adobe Lightroom, for example.

Updating Nokia Lumia 710

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