Updating of apps on a different account

I've just bought a second hand MacBookAir and been down to my local Apple store who helped me wipe and re-load Mountain lion.
however I'm trying to set it up and keep coming up against Iphoto and IMovie updates saying that they cannot be updated as they were not purchased on this account?
Seems rather odd as we have re-installed the OS and only account has been mine standard iTunes account since then.
Can anyone suggest a fix or remedy?
Thanks

Go to the Mac App Store main page, click on Support under Quick Links, contact Apple, and see what they say.
(98193)

Similar Messages

  • How do I update apps on a different account?

    Ok, so i'm currently operating on 10.9.1 and some of the default apps on mac need to be updated before they can be used on Mavericks. After I installed Mavericks I attempted to update iMovie and iPhoto using my current app store account but it will only accept the password for my sisters account (because we used to share an account until I got my own). My sister has long changed the password for the password and I have limited contact with her as she lives far away so I cannot get the password. Is their anyway I can bypass this issue so that I can update these apps using my own account? Currently the only solution seems to be to delete ALL of the default apps that came with my Macbook (just because theyve all been updated using my sisters account) and repurchase the apps on the appstore using my new account... Obviously this option is rediculous and I shouldn't need to do this to use apps that came with my Macbook. Can anyone help me out with this? and also please note that getting the password from my sisters account isnt really an option and wont solve the problem in the long term...

    Go to the Mac App Store main page, click on Support under Quick Links, contact Apple, and see what they say.
    (98193)

  • How do I get my itunes to recognize my account, it seems to be stuck on my friend account even when it sent my ID in the account, only when I try to update an App, that my friend account appear.  Please advise

    How do I get my itunes to recognize my account, it seems to be stuck on my friend account even when my ID show up as sign in, only when I try to update an App, that my friend account appear.  I try to reset it on the computer and the phone itself, but no luck.  Please advise

    Many thanks lllaass,
    The Touch Copy third party software for PC's is the way to go it seems and although the demo is free, if you have over 100 songs then it costs £15 to buy the software which seems not a lot to pay for peace of mind. and restoring your iTunes library back to how it was.
    Cheers
    http://www.wideanglesoftware.com/touchcopy/index.php?gclid=CODH8dK46bsCFUbKtAod8 VcAQg

  • I am unable to update my apps as for different app updates it ask password for different apple IDs

    I am unable to update my apps as for different app updates it ask password for different apple IDs. About these many IDs i am unaware.

    You only can update those Apps, if you know the Passwords from the AppleIDs, which were used for purchase.
    If you´re unable to enter these Passwords you can´t update them.
    You can delete those Apps from your device and purchase & download them again with your own known AppleID.
    There is no other Way to get them updated. Because you are not the owner of those Apps.

  • Hi I can't update my apps because my user account was temp.disabled

    Hi I can't update my apps because my user account was temp.disabled

    You cannot until you sort it out.
    Ask for assistance:
    Contact Apple Support
    https://getsupport.apple.com/GetproductgroupList.action

  • I have changed both my ID and password, but when I try to download updates to apps, my old email account shows up and I can't sign in

    I have changed both my ID and password, but when I try to download updates to apps, my old email account shows up and I can't sign in

    That indicates that you have apps that need updating that were purchased with the account that comes up. When you have apps that need updating that were purchased from more than one account you have to update them one at a time until all the remaining apps were purchased by one account.
    You have to log into the account that purchased an app in order to update it.

  • Updating Apps With 2 Different Account

    Hi,
    Not sure why but for some reason I have 2 Apple ID's.
    (I think one was from some time ago, but stopped using it and forgot I had it and started a new one).
    Some of my apps where purchased under my first ID which is no longer used.
    When I try to update these apps I can't I have to buy them again under the new ID.
    Is there a way to move them to the new one or link them.
    Many thanks.

    Just authorize your computer for that account (iTUnes menu Store > Authorize).

  • Am updating my apps but a different ID is listed but in all my setting my ID is the one listed.

    can not update my apps because it is under a different account. How do I change it to my account?

    Sorry,  apps bought using one Apple ID cannot be merged or transferred to another Apple ID.

  • How do I move notes within the Notes App to a different account?

    My iPhone4 has iOS 4.2.1, and I didn't realize until today that that came along with an updated Notes app that allows syncing with email accounts. Somehow I managed to unknowingly move about half of my notes to one of my email accounts, which deleted them from my iPhone's memory (although, still visible in the Notes App when synch is enabled). All I want to do is move these notes back to my iPhone so that I can turn off sync (without losing access to them) to hopefully avoid losing/misplacing any more notes, but I can't see any obvious way to do it. Any ideas?
    Extra Info: This may have happened last night when I went through and viewed all of these notes so that I could delete old, useless ones. I didn't edit any of them (oldest was last editted July 2010), but that is the only thing I can think of.
    Also, today, while exploring Settings, I discovered that the email account they all moved to (an IMAP, if that helps) was set as the default account (in Settings-->Notes-->Default Account drop-down menu). Hoping this was the source of the problem, I changed default to the "On My iPhone" option, went back to the Notes app and viewed all my notes again... Didn't work.
    Hope all this helps clarify the problem--really don't want to lose these or future notes.
    Thanks!

    should I just cry uncle and go to the local genius bar for instructions lol

  • After updating to iOS6 I cannot update my apps anymore. Error "Account not in this store". Pls help

    After updating my iPad2 to iOS6 I cannot update my Apps anymore. Error message says "Account not in this store". I changed my iTunes store to Philippines and synced my iPad. Didn't do any good.

    Go here:
    Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
    and confirm that it's set to the correct country for your account. If it is, try signing out of your account and back in.
    Hope this helps.

  • I just completed the latest ipad update(ios 6), i've been trying to update my apps and the apple account showing on my ipad belongs to my daughter. i dont know what happened to my account.

    i have recently updated my ipad.  i wanted to update a few apps. but when it ask me to sign on, my apple id is not what shows up on my ipad, it's my daughters id.  i dont know what happened to my account on my ipad and i dont know how to get it back as the default apple account.  what should i do?

    Fix iOS Apps Stuck on “Waiting…” During Download & Install
    Fix iPhone Apps Stuck "Waiting" During Installation

  • App installed with different account

    I need to update an Aperture app that was installed with my old account that I don't use anymore and I don't know the password to it. Since I have an old version of this program on my mac, can I pay extra for update with my account or I have to buy a new software?
    Or there is a way to transfer that purchase?

    Click here and request assistance.
    (79818)

  • Why cant i not update my apps usuing my current account in apple id

    since i change my new account in apple id , evevrytime i update it keeps showing and askingthe old account.

    Apps can only be updated using the same Apple ID they were downloaded from.

  • Is there a way to keep apps seperate over different accounts

    My wife and I both have iphone 3g's and we each have seperate itunes accounts.
    What I want to know is how we can make sure that only our own preferred apps are sunced to our own iphones.
    Do we have to manually choose each app EVERY time we sync ?
    Is there any other way to fix it so that its not having to be done manually every single time ?

    read up about 3 posts ... post by Rysz describes how to do this.
    it worked for me
    this is it here:
    The process for apps is almost exactly the same as for music. Go to the Apps tab for one phone, put a check mark in the left list view next to each app you want on that phone then click on Sync. If you want to arrange them on particular screens or put them into folders, you can do that on the screens right of the list.  Repeat for the second folder.
    Note: we are talking about the Apps tab that you select from the Summary page for your phone, not the Apps listing under Library in the left side-bar in iTunes.
    and credit to Rysz for this link:
    The first part of this Apple article illustrates what I was trying to describe above.
       http://support.apple.com/kb/PH1672?viewlocale=en_US
    As far as music goes: just create seperate playlists in itunes for each persons iphone and name it for the individual

  • Since my IOS 6 update, my app store is different, and I am unable to use the new passbook. It says Cannot connect to itunes store. Anyone else?

    Some of the apps are unable to update as it says it needs the Canadian App store, but I am in Canada.

    Trylogging out of your Apple ID and logging in again, it worked for me

Maybe you are looking for

  • Mountain Lion and Active Directory

    Hi Group! We recently moved our Macs to Mountain Lion in our domain, all with an Active Directory bind. Since our deployment, we are noticing account AD lockouts typically from the login window. We first noticed this with 10.8. Each deployment was up

  • I cannot install the trial version of Adobe Muse

    I cannot install the trial version of Adobe Muse. When I am in the Apps section of Creative Cloud it just shows the thinking animated icon.

  • Send a draft for review error

    I've got a writer who can get on and edit a page, but when he goes to send a draft for review, there are no users or roles in the box to select from. It doesnt seem like you can enter these manually, so we cant use the drafts functionality. Anyone go

  • Save button in dashcode

    Hi, im making a simple app that allows simple word processing tasks on the web, like google doc. Once you've finished you want to save, but whats the coding for this?

  • What happened to the Inspiration Browser in Photoshop 11? Did something else replace it?

    The earlier version of Photoshop I was using had an Inspiration Browser.  Did it go away, was it replaced?