Updating operating system

I have an iBook G3 that's running on Mac OS X 10.2.8. I need to update the operating system, obviously, but I'm kind of stumped as how to do it. I know Apple.com offers free upgrades, but to upgrade to one operating system it requires you to have the next most recent operating system (ex. to update to 10.4.5 you need no less than 10.4.4). I called Apple's tech support and the man I spoke to didn't have a solution to my problem. Please, if anyone has any advice, I'd really appreciate it!! Thanks--
Karen

Hi Karen,
The free upgrades that Apple offers are incremental and combined updates for within the one OS only.
To upgrade from 10.2.x to 10.3 or 10.4, you will first need to purchase and install a retail version of the OS, be it 10.3 or 10.4. You cannot update from 10.2.x to 10.3.x via Software Update; one needs to purchase a retail version of the OS .
Once you have purchased a retail version, you can then use the Software Update feature of the Mac OS to get a free incremental/combined update. Click on the Apple logo at the top left of screen while connected to the 'net, and then choose 'Software Update...'
That is, if you have purchased 10.4 (Tiger), you can then update via Software Update to the latest version (10.4.7) free of charge. If you have purchased 10.3 (Panther), you can freely update to 10.3.9. The Combined Update will update all earlier versions of the particular OS.
What is the specification of your iBook? Some 'Books are best served with Panther (10.3) while others are capable of running Tiger (10.4).

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