Updating serial number single edition app?

Hello,
SO I designed an app for a client. They wanted to use single edition. I built the app out and put in the serial number from adobe. After building out the app and testing it we realized we needed to make some changes. SO the changes have been made. Everything is finalized and approved. I went to rebuild the app. I can't, it needs an updated serial number. Ok, not a problem...I asked this question on this forum earlier and was told to contact tech support and they would handle this.  They haven't helped at all. They said that the single edition doesn't support updating an app. They said that we need to use the professional edition. Look, I understand why they don't let people constantly update the single edition app. But we haven't even published this app to the Apple store yet. We built a test app and upon realizing we needed to fix a few things, want to just simply update it so we can actually publish it. Everybody we talked to today has nothing to offer in terms of help.
We called the sales phone number. They have no idea what is going on. They don't even know the cost of the professional Edition. We ask them for a page where we can look at pricing. Oh guess what, that page doesn't exist yet. I guess they haven't gotten around to having a page where people can compare pricing options.
The client is getting frustrated and so am I. Can anyone help me contact someone who knows what they are talking about as far as reissuing a serial number for a product that hasn't even been used to publish an app in the app store yet?
And yes, I know that the CC subscribtion makes more sense. I didnt make that call. The client did. He made it based on the non-help of the sales team at Adobe when he decided to make this app. Just looking for a little help from anybody so we can wrap this project up.
I have already suggested the next time that he join the CC. That doesnt help us right now.
Thanks.

Hi 5rockets I've PM you with more details

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