Updating single folio forces full download of issue

Hi,
Not sure if anyone else has experienced this or if anyone knows of a fix but when I update a single page within a published issue and run an updated to our branded viewer it occasionally forces the download of the entire issue again, instead of running a small update of the one page. No other pages have been updated within the issue.
Does anyone know why this happens and how to avoid it?
Thanks.

No need to update to take in this fix, it's solely on the server side.
Also, yes. If you update right away, we'll do the total update on that first one and subsequent updates will be selective.
// James Roche
// I was born lucky

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While attempting to install the latest iTunes update, version 10.5.3, I encountered an issue. I was forced to download this update manually which, after restarting my Windows 7, did not install properly. How do I get it to install this update?

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Updated an image in one article and cause users full downloading the folio

Dear All,
I have a misplaced image on the publish folio and we decided moving it from production. Our designer removed the image and updated the article via folio producer in CS5.5. Then we updated this folio to distribution service. We found all users had download this folio needs to re-download the entire folio (about 1GB) but not just the updated part (around 100K). Does anyone have any idea about this? or DPS is designed doing fully download for any update folio? Thanks.
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Andy,
Was this removed image in the HTMLResources zip file? Unfortunately that's an all or nothing kind of thing when it comes to changes. Hopefully this will improve in the future to allow for reusing photos, videos, etc. in multiple articles while only requiring the viewer app to download it once. Having to replace all HTMLResources files every time you make a change to one of them definitely limits this feature's usefulness.
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Download fees for a single folio using a professional edition

Hey guys,
we are releasing a free monthly online magazine in the coming month, at first we considered the single edition option because of its 0$ download fees. the down side was that it wouldn’t allow us to be available in the android market or on the IPhone.
my question is, is it true that i will not be charged for downloads if i only have one folio published using a professional account?
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HI Bob,
Could you please elaborate on that? From the above, it would read that a professional subscription can publish several single folio apps, without incurring download fees from Adobe. Presumably with the one-off annual fee and, if I understand correctly, without paying multiple Single Edition fees.
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Simon.

Update Notification Download Button Issue

Hi,
Not really sure if this should be in the General area or in the Bugs & Issues area... so please moderator(s) please move this if it needs it...
Was just informed about an update to the Flash Player ... so hit the download and ran the installer... it started to automatically download McAfee Scan Program, (which I did not, nor have I ever included for download/installation) ....
The download button on the update notifier should be pointed to the page where it asks if you want the McAfee software as well... it does not currently do this. is automatically download the installer that calls for both the McAfee and Flash Player to download and install...
This is a backhanded method to have unwanted software installed on a consumer's computer...
I recommended updating the download button to stop at the page that asks if you want the McAfee sofware as well
Just my 2 cents...

unfortunately no i didnt think to screencap this, nor had i thought to do it as it took me my surprise when it happened and i didnt think to deliberately duplicate the issue... but i can try to explain the process step by step that I personally encountered....
I rebooted my machine (well i had a stack dump and it decided it was time... gotta love windows)...
during the startup sequence the update notification window came up with a download button on it... just saying there's a flash player update and do you want to download it...
so sure hit the download button thinking it was one of those hotfixes that already downloaded and it would just apply it like it usually when say shockwave updates...
however instead it opened a "would you like to save this exe file to your computer" dialog box thru firefox and so said go for it... and it downloaded it...
i then went into windows explorer and launched it ... it started the download process of the flash player software... no problem...
then about 25% of the way through that another progress bar comes up telling me its now downloading the McAfee scanner software and i'm like 'oh hell no' and cancelled the download/installation/update process...
doing this cancellation brought me to a webpage at adobe saying that installation failed ... so i manually went to the flashplayer download page and UNCHECKED the mcafee option and then proceeded to try all over again...
it worked fine the second time doing it manually that way...
when it asked me to save this new exe file, i swear it was named exactly the same as the bundled software version ... i attempted to check but when i cancelled the original BAD install/upgrade attempt it deleted the original install/update file that i had downloaded... and it didnt send it the recycle bin either... as i checked
(same thing happened after the successful install of the non-bundled upgrade/installation ... it too vanished after it was done)
anyways... that's what happened to me... then i came here in a huff
hope this was a little helpful ... i'll be sure to fire up comtasia or some other screen capture video software next time i see that upgrade dialog box and send you a video if it happens again LOL

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http://support.apple.com/kb/TS4451
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I note my beta is
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Updated app causing already downloaded folios to re-download

Hi All,
I just updated our multi-folio app (professional license) from V21 to V25. When the app is updated on the tablet, all previously downloaded folios are having to be re-downloaded and are, thereby, counting against our license. Is this correct? Also, I am hoping to utilize the background downloading but I don't see where it is available. Is it part of the Producer Tools? Thank you in advance for your help.

When you say the folios are being "re-downloaded," do you mean updated or downloaded from scratch? When you update your app, any downloaded folio should still appear in your library. If you updated the folios, your users can update these folios as well, but updates don't count against your download bundles.
Background downloading works only in Newsstand apps. With a non-Newsstand v25 app, your users will be able to start a download and exit the app or view a different folio while the download continues, but background downloading is Newsstand only.

PS CS3, Camera Raw 4.6 Update and Nikon D810 NEF File Reading Issue

Currently Have Photoshop CS3 & Adobe Bridge CS3 2.1.1.9.
According to Adobe, Camera Raw 4.6 supports Nikon D810 NEF files. I have downloaded Camera Raw 4.6 Update. When
I try to open Nikon D810 NEF files, I get Photoshop CS3 error that says
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Hey,
Before I purchased, let me get your thoughts on another option that just occurred to me which involves:
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2) Doing any additional editing, as necessary (i.e. that might require layering or selections..etc) , with the JPEGs with Bridge or PS CS3.
This method wont involve any additional software purchase now.. right? Am I missing anything. here? Since my final output to my customers are JPEGs any way, wont this work? Will I be at any disadvantage. Am I missing anything. here?
From: ssprengel <[email protected]>
To: charles cash <[email protected]>
Sent: Monday, October 6, 2014 9:49 AM
Subject: PS CS3, Camera Raw 4.6 Update and Nikon D810 NEF File Reading Issue
PS CS3, Camera Raw 4.6 Update and Nikon D810 NEF File Reading Issue created by ssprengel in Adobe Camera Raw - View the full discussion
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HT1338 os x 10.5.4, update search, updates to 10.5.8, downloads, restarts, freezes during configuration. i'm not a techie, please answer a fix for this layperson.

after a software update search an update is found, it is downloaded, restarts computer, but during the configuration it freezed at about 15% done. how can i update? i'm a non-techie.

Some general advice on updating Leopard:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
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3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
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Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
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Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
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/Library/InputManagers
~/Library/InputManagers
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Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
http://support.apple.com/kb/TS1541?viewlocale=en_US

EM12 - Self-Update problem. Stuck with 'download in progress' state..

I just setup EM 12 and I'm having an issue with the self update. I attempted to download the linux 32bit agent in online mode. It ran for a few minutes than failed. The problem is self update thinks it's still in download progress even tho the job failed. I even deleted the job after it failed. It's still in "Download in progress.." state.
So I decided to download the .sar file manually and to install it in offline mode using emcli. So when I use emcli import_update to install the .sar file I get "Entity already exists". Same resulsts even when using "-force". The entity actually doesn't exist, it was never downloaded.
Any help is greatly appreciated!
Thanks!
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Please log an SR from MOS and update this post with the SR number. I'll get this assigned to the appropriate team.
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Raghu

Omniture Analytics in Single Folio Apps

Hello,
I have a question about the newest release notes for yesterday's producer tools update. There it is noted that Analytics are now available in single folio apps.
But building folios has nothing to do with the producer tools, it is part of the viewer builder, right?
Does that mean v14 (Viewer 1.9.x) viewers already include analytics in single-folio viewers?
or does that come with v15 (viewer 1.10)?
—Johannes

@ Bob, all:
We are submitting a single issue app to Apple this weekend, and I'd love to include this functionality, so I have 2 questions:
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Q2 - Other than simply using the new viewer builder, is here anything I need to activate RE Omniture, any data or info I need to submit to our Adobe Solution Provider to set this up?
Many Thanks, Juergen

Create single .folio file for desktop viewing

Hi,
I need a bit of help here please. We are currently on issue 2 of our iPad magazine: https://itunes.apple.com/gb/app/absolute-photo-magazine/id719597521?mt=8
We are trying to create a version of our app that Advertisers can view on all platforms (iPad & Desktop). What we have done is created a delegate account and from the folio builder panel, we have shared the specific folio with that delegate and emailed the login credentials to certain advertisers. This allows them to view it using Content viewer on an iPad.
I am also trying to export the .folio file in order to send this out to specific people to view using Content Viewer on desktop (PC & MAC). In the example here http://www.e3zine.com/desktopviewer.html there is a single .folio file but when I use the export function within the Publishing Suite it exports a zip file which contains all articles as individual .folio files. Is there any way of exporting this folio as one single .folio file?
Thanks
Dean

Hi,
Thanks for your response. I will try the solution for windows users. However, for Mac desktop users this is supported by DPS as shown in this example:
http://www.e3zine.com/desktopviewer.html where I was able to download a .folio file and preview it in Content Viewer on my iMac. I have been able to export my published folio from the publishing suite into a zip folder on my desktop which contains a series of .folio files that are all viewable within content viewer for desktop. The question is how to create one single .folio file like in the example rather than a series of .folio files?
Thanks
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Single Folio with IAP feature

Whenever we produce single folio apps, we accompany them with a "lite" or "free" version with less content. Recently Apple rejected our free version:
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Will Adobe be looking at providing this type of feature to DPS users in the future?

Follow up question:
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We have a pro account.
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Update a folio after published at Apple

Hello,
can I submit an Adobe app with a folio and, after Apple approval, insert new article in the published folio with the same Product ID? Or do I have to publish a new folio, create a new Product ID and delete the first one?
Regards,
Filipe Speck

Hi Filipe
My understanding is this; once you have had your app approved (multi issue) and you have made your folio public, you can update as often as you like.
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sorry to answer with another question
Alistair

Updating single folio forces full download of issue

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