Updating software--CD icon does not appear

....before you start typing....I have already tried checking the preferences, as well as re-starting. i can get the disk out fine by pressing the eject button on the tower. it is not a blank CD, nor is it a music CD, it is a program CD. yes the program CD appears on other macs, and yes, other CDs appear on the desktop of the mac in question.
My boss' old Power Mac G3 (teal) is mine now and I've got a program on that one that I want to update to a more current version.
**I checked to make sure that it was not an application bundle, it is NOT, so I checked to see if there was an uninstall that needed to be done. So....
**I pulled out the original/current version disk, there is no "uninstaller" (the CD ~did~ appear on the screen when I put in the G3, so the drive is working), and read the "readme" (I was being thorough), and no special instructions. So I dragged that disk to eject.
**Popped the new version disk in, and no icon.
*Remembered that sometimes macs don't like that....so I ejected & re-started & put the disk back in. Nothing.
**Checked preferences, looked good. Checked other preferences, looked good. Re-started with the disk in. Nothing.
Is this some weird mac thing where if the version exceeds the computer's capabilities in some way, it doesn't even show the icon on the desktop? Or am I doing something wrong (never installed CD software on a mac!)? Do you need to know any specifics about the mac before answering?
HELP! Thanks in advance, all of you who have had more in-depth experience than me!

On the one that works, what size does DU or System Profiler say the "CD" is?
Does the G3 read other ones the same Size?
Is it CD+, CD-, or CD+-RW?
On both you might...
At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware>Disk Burning & report what it says, like ...
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD

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Updating software--CD icon does not appear

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