Updating software (CS6)

I have just installed creative suite 6, I got notified that there are already updates, but there are errors on downloading the updates "update failed" Error Code: U44M1P7, any advise please?

Please see this: http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html

Similar Messages

  • Is there any reasonable way to update Photoshop CS6 to 13.1.2?

    I never had a problem updating my CS6 products until I signed up for CC. I run both versions of Photoshop, CC because it is more capable, and CS6 because ALL my plug-ins work. Now that CC has decided to do my CS6 updating for me,  I can't get the new version to install.
    Let me editorialize a moment; in a more forthright world, the CC installers should be advertised as the betaware that they are. A casual glance at the forum posts more than proves this.
    To be fair, I did remove the non US English localizations and legal files. Those were nothing more than 'Dust bunnies' on my hard drive, which would never have been left in place if the original CS6 installer had offered that rather obvious option. Adobe has offered nothing in the way of solutions except the speculative answers that removal of this 'cruft' is PROBABLY the cause of the update failure, and that uninstalling CS6 and reinstalling MIGHT remedy the problem. If not, it has been suggested to run a CS6 cleanup utility prior to reinstallation. Nowhere is there mention of collateral damage (loss of plug-ins, actions, etc.) which might result from following this approach. Such a blunderbuss solution is the equivalent of a medical team removing a lung and kidney to alleviate the discomfort of an ingrown toenail.
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    If there are any real experts at Adobe, perhaps they can lobby the designers to write better installers or perhaps come up with a far less painful workaround.
    Finally, browsing the forums has convinced me that the cloud-only approach has left many of Adobe's customers monumentally dissatisfied. I count myself among them.
    The ultimate test of the cloud will be server response, security and down-time. So far, the jury remains out on security and down-time, but server response is already dreadful at certain times of day. For example, it took me almost five minutes to log in this evening. What will happen when someone needs to reactivate prior to an important rush project, and some hacker, internal foul-up or an act of God has brought the servers to their knees?

    I checked all the posts regarding this, it seems I have a 3G. Only found out now how to check my model. Thanks for your reply.

  • Updated ps cs6 camera raw to 8.4 on mac os 10.5.8 now cannot revert to 8.2

    Updated ps cs6 camera raw to 8.4 on mac os 10.5.8 now cannot revert to 8.2 to view and open cr2 files. I would rather not uninstall any programs, would rather remove manually and install 8.2. I Have several adobe programs and no clue where serial numbers are to even think about uninstalling all to reinstall, just to fix a plug in. Please help
    me.

    It's a bit of a work around, but you can uninstall PS CS6 [and perform a clean install / don't update the software afterwards for camera raw] and manually install the CR 8.2 update:
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    http://swupdl.adobe.com/updates/oobe/aam20/mac/PhotoshopCameraRaw7-7.0/8.2.67/setup.dmg
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    Failure Update Photoshop CS6 after changing from Trial-Version to Cloud Plan: "Error log file location:/Library/Logs/Adobe/Installers". After downloading the Update Files via Adobe Application Manager and installing 100% the Failure Information appears.

    Thank you for the answer.
    I hoped there is a solution without the timekilling backuping, deleting, cleaning, reinstalling, updating ...
    However, i will try it.
    But, one important question: is the Creative Suite Cleaner Tool deleting and cleaning ALL Creative Suite Software or can I only choose Photoshop?

  • Problem with iTunes and/or updater software??

    I just bought a brand new 30gig iPod video. I followed apple's "instructions" and installed iTunes and the iPod software off of the included cd. I then connected my iPod and it charged but itunes never recognized it. Windows can find it (it appears as an external disk drive in my computer and iPod in other places) but iTunes doesn't recognize it at all. I have tried resetting the iPod, uninstalling and reinstalling iTunes/ipod software using the install cd, i have tried downloading the latest software from apples website and installing it that way, I have tried everything but restoring the ipod because the updater software won't even work. every time I try to use it, it just says "Service Error". I really have no idea what to do. The iPod seems to work fine, it turns on, turns off, windows seems to recognize it, but iTunes won't recognize the iPod and the iPod updater software doesn't seem to work at all. The last thing I am going to try is wiping my computer harddrive (it needs it for other reasons, not just this iPod problem) and starting completely fresh with nothing or very little installed besides iTunes and the iPod software.

    The article posted in the first response is a great place to start. If that doesn't work, try these out as well:
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    http://docs.info.apple.com/article.html?artnum=93764
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    CG

  • Error updating Illustrator CS6 now it can't be used

    I tried to apply the latest updates to CS6 but the update to Illustrator failed with the error:
    Adobe Illustrator CS6 Update (version 16.0.3)
    Installation failed. Error Code: U44M1P7
    When I try to run Illustrator now it crashes and gives the following error:
    Process:         Adobe Illustrator
    Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         690 (16.0.3)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd
    Date/Time:       2012-12-14 10:51:01.960 +0000
    OS Version:      Mac OS X 10.7.5 (11G63)
    Report Version:  9
    Interval Since Last Report:          140082 sec
    Crashes Since Last Report:           3
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      AF171280-6487-4EAF-B5A3-3862A0E67D49
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
      Referenced from: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
      Reason: image not found
    Binary Images:
           0x100000000 -        0x10186cfe7 +com.adobe.illustrator (690 - 16.0.3) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
           0x101aae000 -        0x1027f3ff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
           0x102806000 -        0x102874fef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
        0x7fff68e2c000 -     0x7fff68e60baf  dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
        0x7fff8af39000 -     0x7fff8bb3ffff  com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
        0x7fff8c3a3000 -     0x7fff8c3a3fff  com.apple.Carbon (153 - 153) <895C2BF2-1666-3A59-A669-311B1F4F368B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff9092f000 -     0x7fff9092ffff  com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff920ca000 -     0x7fff923e3fff  com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff92829000 -     0x7fff92829fff  com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
        0x7fff950e9000 -     0x7fff950e9fff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.93 GHz, 8 GB, SMC 1.42f4
    Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.198.19.22)
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: Hitachi HTS723232L9SA62, 320.07 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS21N
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 3
    USB Device: hub_device, apple_vendor_id, 0x9131, 0x24100000 / 2
    USB Device: USB-SATA Bridge, 0x0411  (Melco, Inc.), 0x019b, 0x24130000 / 6
    USB Device: USB 3.0 SATA Bridge, 0x2109  (VIA Labs, Inc.), 0x0700, 0x24110000 / 5
    USB Device: Apple Cinema HD Display, apple_vendor_id, 0x9223, 0x24120000 / 4
    USB Device: iPhone, apple_vendor_id, 0x12a8, 0x26400000 / 3
    USB Device: My Passport 0748, 0x1058  (Western Digital Technologies, Inc.), 0x0748, 0x26200000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8217, 0x06110000 / 5

    Thanks very much for the reply, I tried it but it wouldn't install the error I now get it:
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF024, DW063 ... WARNING: DS012 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 4 error(s), 4 warning(s)
    ----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 12)
    ----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 22)
    ----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1649)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack: Install failed
    ERROR: DW050:  - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure

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    My iPhone 4 doesn't have update software button in general. How do i update my software?

    janice k wrote:
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