Updating software/firmware version for 4G ipod

Hello, I have a 4th Gen iPod (click wheel w/ grey screen) and recently bought a Pioneer car receiver that has an iPod USB connector built in. When I plug my iPod in, the car doesn't recognize it. The installer told me to update my firmware and he tested his iPod video and it worked fine. My 4G software version shows as 3.1.1 and it appears to be the most recent version. Are there other versions out there that I could upgrade to in attempt to make this work? Also, what is firmware and is it upgradable indepently from the standard iTunes upgrades?
Thanks

what is firmware
http://docs.info.apple.com/article.html?artnum=93772
is it upgradable indepently from the standard iTunes upgrades?
No.
My 4G software version shows as 3.1.1 and it appears to be the most recent version.
It is.
I would suggest that the iPod model you own is maybe not compatible with this Pioneer unit. The fact that the installers video iPod worked doesn't mean anything since you don't own that model.
Do Pioneer say that the receiver is compatible with all iPods, or just certain models?

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