Updating to 10.3 on the Q5 ...finally successful

I thought since i had so much trouble trying to download the update that I would write up a bit about my experience, it might help others
first gather all your patience and make sure you have a good few hours to devote to this.
It cannot be done over the air no matter how many prompts you get and how many apps, photos etc you delete from your phone or move to your media card.
You must connect to BB Link with a USB cal;e, only then will Link show you that there is an update available. Link was telling me that my software (10.2) was the latest version until I connected to my computer with a USB then Link showed that 10.3 was available.
Once you click on install update, Link will tell you that you need to disconnect your phone so that Link can update itself with new components. If you do that immediately you will be told that you cannot update your phone unless you connect it with a USB cable. Start the Link update and eventully a window will pop up telling you to disconnect your device, that is when you should dissconnect the device. Once Link is finished updating itself , you can click on install updates. I received 22 error msgs, but just kept trying over and over andon try #23 it finally downloaded. it will also take a long time to install, so be patient. Good Luck all!

Well at least I finally found out I'm not the only one, thought I was doing something wrong...on try 4, so will keep going

Similar Messages

I'm running Windows 7 and iTunes and the other Apple programs wouldn't automatically update. Went through all the options and finally had to delete all Apple files and re-download iTunes. Worked fine, until the next update. Is there a glitch in the system

I'm running Windows 7 and iTunes (and the other Apple programs) wouldn't automatically update. Went through all the options and finally had to delete all Apple files and re-download iTunes. Worked fine, until the next update. Is there a glitch in the system? Does someone know of some proprietory block (I think it is related to Quicktime)? Also, once I re-downloaded everything, cleaned everything up, and deleted duplicate files, I closed down my computer. When I re-started it, iTunes was "brand new" -- all of my music, organization, tagging, etc. was gone and had to start over. Idea?

Ok, so after like 4 days of going through all these different issues, I figured out that several programs weren't downloading, and it was an issue with my wireless connectivity messing up the digital signatures, so if you plug in your comp to the modem and delete your temp files, it should start to work!

TS4057 dating or showing up uMotion 5 and Final Cut X aren't updating or showing up under the 'Purchased' Tab. What do I do?

Motion 5 and Final Cut X aren't updating or showing up under the 'Purchased' Tab. What do I do?
I am running OS X Mountain Lion on a 13-inch MacBook Pro Mid 2010 model.
Thanks.

Thanks one again. I know you helped me the last to. I do have the Deja Vu font set in my folder. I downloaded and the last time. So I don't know if there is supposed to be more or not, but those were installed with Windows-XP after my reformat.
This is really driving me nuts. as I've done several re-formats on my computer and several friends computers and even upgraded hardware so I am not necessarily a software or programming expert, I am somewhat advanced when it comes to computers in general and can usually diagnose the problem but these font's are the problem and they never were before.
I did see in another forum that if you had a Dell Computer and did the Microsoft update for the onboard video card driver that it could be the culprit, but I have that disabled being I have a much better graphics card so the updates from Microsoft for the onboard video weren't installed.
It' a Dell Dimension 3000 with an Intel(R) 82865G Graphics Controller so I don't believe it is the culprit being it is disabled. The actual video card that I am using is a PCI Nvidia GeForce 9400 GT with 1 GB Memory. And I didn't have any problem before.
I appreciate the help. But still can't get things to work. Live Help Chat doesn't open for another two hours so maybe they can do "Remote Access" or something and can check setting and help me. But if you come up with other suggestions, they would be greatly appreciated.
Thanks again.
Susan

Can anybody tell me where the export current frame option is in the new final cut update? It used to be under the share menu but that menu has now been removed.

Can anybody tell me where the export current frame option is in the new final cut update? It used to be under the share menu but that menu has been removed now.

When I click File> Share> There is no save current frame option. Also Cmd E isn't working either.

I have just updated my iphone 3gs to iOS 5 (final version) and couldnt seen to activate the phone...any help

i have just updated my iphone 3gs to iOS 5 (final version) and couldnt seen to activate the phone...any help

To expand on Rudegar's comment, often, updating a jailbroken or hacked phone will permanently brick the phone.
If your phone was jailbroken or hacked to unlock it, it is now most likely completely useless.

Hy, I would like to make update from snow leopard to the OX Lion. Work's the final cut express 4 work's with the OX lion? Thank you for the answer.

Hy, I would like to make update from snow leopard to the OX Lion montain. Work's the final cut express 4 with the OX mountain lion? Thank you for the answer.

This may help:
https://discussions.apple.com/message/20365522#20365522
Al

When's The Next Final Cut Pro HD Update?

I was just wondering if anyone knows when the next Final Cut Pro HD update is supposed to be released. I'm about ready to make a purchase, but I was wondering if I should wait if the next version is going to be out soon.
Thanks!

I don't think it's against the TOU however to point out that Apple have been known to launch new products or announce updates at the NAB show, which takes place every April.
But I personally have no idea if there's anything in the pipeline. I only buy every second upgrade anyway so I'll be waiting for FCS7.

My mac book pro does not boot up correctly anymore after doing some updates. I did have my ipod charging to my mac book. I ran the simple updates and never go to the maverick update and now my computer will not boot correctly. Help!

Please help my computer is not repsonding after doing some simple updates. I follow the instructions and which is simply click for the update to take place. I did what I was instructed to do. I did not do the new update for the Mavericks yet. I just did simple updates. The computer shutted down and restarted but would never get pass the grey screen with the spinning wheel and the booting bar that would not go past a certain point befor shutting off again. The computer is practically brand new. I purchased the computer from best by 2012 and the warrenty just ended the past October. I hardly use the computer maybe 4 times since I have had it because I have another main computer that I uses. However, I don't want to do a hard rest becuase I do have the entire adobe suits software that I paid for and don't want to loose. I have an appointment with apple today to see what they say but I hope that my computer that I hardly every use is not defected after doing a updated pushed by Apple. Any thoughts or suggestions???? Thanks in advance Apple Family :-)

Well, I was at Apple for sometime on that day. I got a Genius that did not want to work. She basically jumped to the money to tell me that my hard drive was no good and that I was out of warranty (October 2013). I began to explain to her that I had only used the computer 5 times and that I don't use this computer as my main computer because I also have a Toshiba that is less expensive that I have had for several years and not one issue out of it. The rep told me that I could by a new hard drive for $161.00 and that I would loose all of my software and photos that I have on this computer. However, I told her that it's bazaar that it happens right after my warranty goes out and had I used it more often when in warranty before October then I would have been covered. Keeping in mind that I would still be very disappointed with the product because I would loose all of my information and it would not make sense to me why the hard drive fails on a very gently used computer. So I asked for a manager and it took her some time to get one. In the mean time I watched how the other Geniuses interacted with the other customers and seen that they were very engaging with convo and very help. I guess I just I got another lemon when I got my rep. When the manager finally came. I went from A-Z with the issues and that I felt that something could or should be done because the rep said that she did tests on my machine and it read to her that my hard drive was bad and there was nothing that could be done. I explained that I was not looking forward to paying for services to have my new computer repaired. The manager offered to give me 25% off the cost but I still didn't feel that it was effective. After he left and the rep wrote the notes in the system, I told her that I didn't think that all options had been exhausted and that there was something else that could be done. I told her to erase the machine and see if the updates could be installed and if the system would continue to do the same thing. The rep was hesitant and said that I would loose everything which we already know that we were at conclusion from the beginning. She assured me that I would happen again and that I would need a new hard drive. I just told her to erase the machine and get me another manager because I was just getting tired of her unhelpfulness and negative perspective. The new manager came and was very pleasant and I explained everything once again from A-Z. I informed him that I had the machine erased and that I need his help with options because I don't feel that the rep or the last manager was resourceful or helpful. He apologies for the actions of the reps and proceed to tell me that they will run all the updates in the store and that if it booted correctly that I should continue to use the machine with out adding the adobe software back on just incase that it crashes again and I'm out of money once again. However, if it does happen again and it is a hard drive issues that he would work with me to resolve the issues. As my computer went through the process of rebooting from out of the box stage another rep approached me because he could tell that I was upset and not happy. I told he what had happen and he said I think I can help you a little more. He said that I just want to run further testing on you computer for different components to make sure that everything would work properly and pin point any issues. I was delighted with that option. Anything would help at this time especially someone who is willing to help. The first test that he ran was to for the hard drive and he said that since it failed the test the first time could be because the software update glitch and did update correctly which would make the test faulty and be negative. As I sit with finger crossed the test came back as a pass test that my hard drive was not the issue and that the update was the cause and that I did not have to buy a new hard drive. I was happy that the computer was ok but I lost information. All of the updates were done in the store and everything works fine now. If I was not persistent about my gut feeling then I would had left out thinking that I had to pay for a new hard drive that I really didn't needed. Now I can invest that money in a external hard drive to start backing up my information. Lesson learned by I'm still on the fence about things but I hope all is well. I really went through a lot. No help or no service was not an option that I was taken. I hope that it helps.

HT4623 I have just tried to update my iPhone 4S to the recent IOS but it has frozen in the middle of the restore. Any idea how I can get it to restore fully?

I have an iPhone 4S which was due the upgrade to it's IOS.
I have tried to update it through iTunes in the normal way but it has frozen.
I am using the lead that came with it and I have never had this issue before although my girlfriend who has the same phone has. It took her about 20 attempts to finally get it to work. This seems a bit unnecessary.
Can anyone help.

the phone was on an o2 buisness contract with my mate and was unlocked by o2 we have been using a giff gaff (o2)sim card in it for the last 3 months

Connection attempt to firmware update server was unsuccessful. The network connection timed out

Hi. I have recently updated my iTunes to version 10.5.0.142 and cannot access the iTunes store after the upgrade. I have checked all the support articals and tried uninstalling and reinstalling iTunes, ensured that the firewall,internet explorer etc are correctly configured. Any help would be appreciated.
Below my diagnostics results:
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Microsoft Windows 7 x64 Business Edition (Build 7600)
Dell Inc. Latitude E6520
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 0034AABC03B14CA8
Current user is an administrator.
The current local date and time is 2011-11-05 23:04:22.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA NVS 4200M
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.0.142 (x64) is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {D16D8541-B70F-4DD7-A7C6-32B8EC55622C}
Description: Cell C
IP Address: 197.105.149.240
Subnet Mask: 255.255.255.255
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers: 41.50.20.29
41.50.20.61
Adapter Name: {37C32779-B216-4D52-80FA-B4C3DF705DF3}
Description: DW1530 Wireless-N WLAN Half-Mini Card
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers:
Adapter Name: {6ADC43CF-4031-4D31-9B46-2BF2867B8E09}
Description: Intel(R) 82579LM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers:
Active Connection: Cell C
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-05 22:37:41.

Finally found a solution:
For PC users, before reinstalling, try this:
Start-> Programs -> Accessories -> (Right Click On Command Prompt) ->Run as Administrator
then type in:
netsh winsock reset
hit enter, restart PC, open iTunes. Hopefully fixed.

HT5550 When I try to update my events and projects, the application crashes - why?

Hi - I haven't been using FCPX for over a year (when it was working fine) and since then I have upgraded my OSX from Snow Leopard to Mountain Lion (10.8.4). I have also just updated FCPX to version 10.0.9.
Now when I start the program I am prompted to update my projects and events, the full message being as follows:
<b>Projects and Events must be updated to work with this version of final Cut pro.
Updated Projects and Events cannot be opened in earlier versions of Final Cut Pro. To update your Projects and Events, click OK.
To leave your Projects and Events untouched, click Ignore. (You will be prompted to update the next time you open the application.)</b>
However, if I choose to update, the program crashes and a window appears stating "Final Cut pro quit unexpectedly'. I have tried this several times and the result is the same. If I open FCPX without updating, it opens normally. So what might be going on? Any ideas anyone?
Many thanks, John.

No harm to the projects in trashing render files. Drag the render folder for a specific project to the trash. (However, I'd be surprised if this were the cause of your crashes.) Maybe do it for one and then hide all the other projects. See whether it still crashes.
You can have a dual boot system (I run one) with FCPX on each. I've found, however, that the App Store sometimes gets confused if both are mounted at the same time – so it's possible it may balk at downloading if it sees the other. As I recall (it was a while ago) I installed by using a copy of the app.
FWIW, I find that FCPX runs faster and is more stable on 10.8 than on 10.6.
Returning to your crash problem: Hide your projects in a temp folder. Open FCP and create a new event and import some media. Create a new project. Hopefully that will open OK.
Then close FCP and move one of the hidden projects to the main FC Project folder. Open FCP and see whether it functions OK. Keep repeating, as we're looking to identify a corrupt project.
Russ

I can't find software update in general icon in the setting, what can I do

I can't find software update in general icon in the setting, what can I do

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
    1.    Go into the iPad's Settings.
    2.    Locate and tap "General" from the menu on the left.
    3.    The second option from the top is "Software Update". Tap this to move into the update settings.
    4.    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
    5.    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
    1.    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
    2.    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
    3.    After canceling the dialog box, iTunes should automatically sync with your iPad.
    4.    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
    5.    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
    6.    From the iPad screen, click on the Update button.
    7.    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
    8.    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

I have a problem after update version 6.0.1, the call not smoothly. how is your ideas?

i have a problem after update version 6.0.1, the call not smoothly. how is your ideas?

Hi all
Like to share that my AV Adapter problem is solved ... brought it to Apple Service Center as a last resort after the new iOS v5.1 did not solve mine like some others have theirs solved.
In fact, the Apple Service Center tried my AV Adapter and find that it does not work with their iphone and ipad too and flagged for a replacement.
Just this week collected the replacement and tested that the replaced adapter works !
So this "unsupported device" error msg could also be due to faulty adapter .... although it is unbelievable that a "simple" wired connector could so easily breakdown after 1 time use ! I never did believe that it can be broken so easily as we hardly used it after the first testing with our TV on HDMI.
Closing this chapter of mine finally.

HT201109 Why am I getting this message when I am signed in with the account that I purchased it I don't have another account I'm not sure what's going on here's the message I keep getting my:"To update this application sign into the account you used to pu

I am trying to update my Final Cut Pro X which I have done many times before.
Why am I getting this message now?
--- here's the message I keep getting every time I try to download the update--
"To update this application sign into the account you used to purchase it"
I am signed in with the account that I purchased it I don't have another account I'm not sure what's going on

Open up iTunes. Go to Store. Go to Account and sign in. Click on Purchase History. Find your purchase record.
Good luck
Russ

Updated my Iphone 4s to the new IOS and now i can't restart or recover it. as soon as it starts recoring, the status bar fades and the connect to itunes screen appears. WHAT THE HEY!? I'm SICK of UPDATE ISSUES!!!!!!

Updated my Iphone 4s to the new IOS and now i can't restart or recover it. as soon as it starts recoring, the status bar fades and the connect to itunes screen appears. WHAT THE HEY!? I'm SICK of UPDATE ISSUES!!!!!!

Yes, yes, yes... I've gone through all the common sense trouble shoots. Would't be here asking questions if that answers existed on the net. Sorry if I sound a bit edgey, but I've had nothing but issues with every update since IOS 7. Clearly there's nothing that can be done about this. and this is the final nail in the coffin to try to make me buy an Iphone 5.

Software Update can't connect to the internet after a new install of 10.6

I had a clean install of 10.6 and after that the Software Update can't connect to the internet (the status bar hangs at the beginning and finally it prompts me the internet is not connected) while all my other applications can.
Someone help me out?

I am having exactly the same problem as well.. has anybody managed to solve this yet? I have uploaded Snow Leopard - try to connect to Software Update - the menu bar scans a little then stops and then an error saying 'Not connected to the internet'' but the connection is working fine!!
Is this a SL issue? or just an overload with the Software Update programme? I cant do anything - no update for itunes/iphone software, etc.. most annoying.
Look forward to seeing some good news and some answers to this one.
Cheers
Linda

Updating to 10.3 on the Q5 ...finally successful

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