Updating to F'fox 6 lost allmy bookmarks, and recovery came in a JSON file I can't open.

Windows 7 system, updated to Firefox 6 and lost all bookmarks. Followed the Help instructions for retrieving them but can't open the JSON ile they came in, nor can Windows help me do it.

Thanks very much for your reply. I don't understand a word of it. It's late in the day (EDT) and the cocktail hour has started, and I have trouble with this language even when at the top of my form. I'll look at all this tomorrow and see if I can reason it through. I'm an intelligent person who is daily made to feel like a dunce by her computer.

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Its great you all decided to update to a new system but my bookmarks are still stored under the .json file and i would like them back

my computer crashed and i need to restore my bookmarks but it wont recognize the json bookmark file. it is real nice of firefox to update how bookmarks are saved and not tell people so they know to change their backups WTF

''emeralddragon [[#question-1051030|said]]''
<blockquote>
but it wont recognize the json bookmark file
</blockquote>
What do you mean be this?
Bookmark / History Backups
Type '''about:support'''<Enter> in the address bar.
Under the page logo on the left side you will see '''Application Basics.'''
Under this find '''Profile Folder.''' To it’s right press the button
'''Show Folder.''' This will open your file browser to the current
Firefox profile. Now '''Close Firefox.'''
Enter the '''bookmarkbackups''' folder. This is where Firefox makes backups
of your bookmarks. Look for the '''jsonlz4''' file you want to restore
(check the time / date / size). Right click on that file and select '''Copy.'''
Now go back to the profile folder where you started. Rename the file
'''places.sqlite''' by adding '''.old''' to it. Now right click in the folder
and select '''Paste.''' The file you just pasted here, rename it to
'''places.sqlite.''' After you are done, restart Firefox.

I have lost my Bookmarks and History and neither will record new entries(recently adjusted Facebook options to "Friends Only" for most settings)

I have lost my Bookmarks and History listings and neither will record new entries (recently adjusted Facebook options to "Friends Only" for most settings)

See http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

Since the recent upgrade lost my bookmarks and abIlity to hear sound on videos.How do I fix that NOW!

Since the recent upgrade I lost my bookmarks and ability to hear sound on videos. First I lost VIDEO then thought it was fixed only to find I had no SOUND when the video opened.How do I fix that NOW!
I have lost a week fiddling with reinstalling and suggested fixes to no avail. I have important bookmarks used in project research and study plans . Can I go back to my original last working version?
NEED HELP ASAP
THIS IS A VERY DISAPPOINTING EXPERIENCE WITH WHAT I THOUGHT IS A GOOD BROWSER - NOT SO SURE ANYMORE!!!

Hi movision,
Sorry you are having problems with lost bookmarks. I note you had problems last year [/questions/851481] and hopefully this time you will have been routinely making your own backups of bookmarks.
* see [[Restore bookmarks from backup or move them to another computer]]
So two steps
# Immediately make a backup of your firefox profile <br/> (That ensures any auto bookmarks are preserved). IMPORTANT do this first, restoring bookmarks overwrites existing bookmarks. Put the restored files somewhere safe such as your Windows desktop.
# Did you create any bookmark backups, if so the linked article above explains how to restore those bookmarks
You may also be interested in using Firefox sync, if you have a second device,as it allows you to sync bookmarks on the other device; and they are effectively then backed up.
* [[Firefox Sync - Take your bookmarks, tabs and personal information with you]]

I lost my bookmarks and history when I stop safari

Hello everyone
I lost my bookmarks and history when I stop safari and start it again !
I reset safari and remove it and redownload it again
But still the problem
Please ! HELP ME !
My device ( imac - OS X 10.9.4)
Safari 7.0.5
* the problem existed since I purchase my imac

Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
sudo find ~ $TMPDIR.. -exec chflags nouchg,nouappnd {} + -exec chown $UID {} + -exec chmod +rw {} + -exec chmod -N {} + -type d -exec chmod +x {} + 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

Error in updating DPS Desktop Tools CS6 32.0.0 and Photoshop Camera Raw 8.7.1 (CS6)

When I tried to update DPS Desktop Tools CS6 32.0.0 and Photoshop Camera Raw 8.7.1 (CS6) in Adobe Photoshop I get the following errors in the error log:
DPS Desktop Tools CS6 32.0.0 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I208
Photoshop Camera Raw 8.7.1(CS6)
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
I purchased Adobe Creative Suite with my Mac so I have an installed version. I have tried rebooting, but to no avail. When I search for help on the site, none of the help explanations fit (e.g., delete a folder that doesn't exist on my computer). I have a 27 inch iMac running OS X Yosemite version 10.10.1. Thanks.

Sscrase what specific error messages did you receive within the installation log files for the update? You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html.

I am having trouble updating the operating system on both my ipad and iphone. I get a strange message when I open my PC desk top that says "the procedure entry point sqlit3_wal-checkpoint could not be located in teh dynamic link library SQLite3.dll"

I am having trouble updating my operatI am having trouble updating the operating system on both my ipad and iphone. I get a strange message when I open my PC desk top that says "the procedure entry point sqlit3_wal-checkpoint could not be located in the dynamic link library SQLite3.dll" Any ideas what my problem is?

Hi whatsthe77,
Welcome to Apple Support Communities.
You may want to follow the steps in this article to reinstall iTunes:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Have a great day,
Jeremy

HT201472 i lost my ipad and i want to secure my files how do i do it?

i lost my ipad and i want to delete my file before someone use my files

If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
iCloud: Lost Mode - Lock and Trace
http://support.apple.com/kb/PH2700
iCloud: Remotely Erase your device
http://support.apple.com/kb/PH2701
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
 Cheers, Tom

I updated my iPad 4 iOS 8.0.2 and the camera does not work, ... Please help

I updated my iPad 4 iOS 8.0.2 and the camera does not work and hangs and unconnected, .... Please help me in this question,... Thanks in advance

You're welcome, but I didn't do anything. Try closing the camera app completely and reset your iPad and maybe that will help.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Hi i have a iphone5 I lost my password ha possibility I make the switch for 5s can not open the icloud?? if accepted as pay the difference? thank you for it helped.

hi i have a iphone5 I lost my password ha possibility I make the switch for 5s can not open the icloud?? if accepted as pay the difference? thank you for it helped.

Post in your native language. Your post is very difficult to understand. What password are you talking about? You device passcode? Your Apple ID password?

HT4061 I lost my iphone, and i do not have imei number, how can i trace it. Sudheeer

Hi Experts,
I lost my iphone and i do not have imei number, how can i trace it.
thanks in advance.

Read the article that you linked

Hi, I lost my ipad and i didn´t activit the icloud. what can i do?

Hi, I lost my ipad and i didn´t activit the icloud. what can i do?
Message was edited by: Loai og Youssef

You can't locate or do anything to your iPad if you did not activate "Find My iPad".
Read through this for things to do: http://support.apple.com/kb/ht5668

I lost my bookmarks and I am unable to save any new ones.

I re-installed FF3.6 and lost my bookmarks. I also cannot add any new bookmarks I did this 4 times and gave up and I unfortunately deleted my default user files so I cannot restore from the automatic bookmark backups. I had backed up my bookmarks to a flash drive. The bookmarks are all there and in HTLM form. I tried to restore from this backup but can't do it.
I know I have made a mess but I was thoroughly pissed off. I had also tried to come here but my password could never be changed so I couldn't ask a question. It was finally changed an hour ago.
If someone has any suggestions I would be grateful. I had tried FFv4 bur Roboform does not work there and I am not going to start paying them $20/year just because they won't update their plug-in.
Thank you very much for any help.
Joanne
Run Windows 7 home premium 64bit

Thank you for answering. I think I have the log in problem fixed at least for today.
I have tried to import a copy of my bookmarks from a flash drive but it won't work. I think I have to make a new profile. When I looked at the old profile there weren't any bookmarks in the folder. If I do start a new profile would I be able to import my html copy of bookmarks? I am getting so frustrated and having to use IE doesn't help matters. I know the support for FF 3.6 is short lived but roboform will not work in FF 4 and I haven't tried FF5 but I assume it would be the same. They just want to make the older versions a thing of the past so they can charge the $20/mo. and I don't want to do that. But I may be forced to. I could change to another like LastPass but I don't really know anything about that one. I really need a password manager for my iphone. Sorry if I have asked about more than one problem but I really want to keep using FF.
Thanks for any help.
Joanne
'

Bookmark function not working at all; lost all bookmarks and can't recover

I have lost all bookmark function, all bookmarks, and have tried all of the suggested tips for recovering them. I found the "profile" file within Help->Troubleshooting Info.->Application Basics-> but there's no information about what to do with it once you find it. It's an application apparently. I have quit everything running, restarted, etc. Nothing is working. Please help.

hadimassa wrote:
Check data transfer settings as described on page 33 of the English manual.
http://europe.nokia.com/support/product-support/nokia-6600-fold/guides
Thanks I've checked out the manual.
Under the "Data Transfer" menu there are two options "Server sync" and "PC synchronisation".
Neither are mentioned at all in the user guide!
I assume it's the latter I'm interested in, and all it does is give an option for a user name and password.
I've set a user name and password, but I'm not sure what they're for, there seems to be no option in PC Suite to put them in.
Any other guidance much appreciated!

Lost all bookmarks and backup bookmarks all of the sudden

As of now, I only have bookmarks as of 8-17-2012 and all othher bookmarks are gone. I restored bookmarks I had backed up in a HTML file from 6-15-2012. I have lost 2 month's worth of bookmarks and I don't know what they are. How do I get the bookmarks that I made between 6-15-2012 and 8-17-2012?

First, let's make a safe backup copy of any remaining bookmark backups.
Open Help > Troubleshooting Information and click the Show Folder button.
Do you see a folder named bookmarkbackups? Make a copy of that folder somewhere safe (e.g., the desktop). If you look inside the folder, are there some that appear larger than the most recent ones? If so try to restore the larger one using the procedure described in this article: [[Back up your bookmarks or move them to another computer]] (see the Restoring from Backups section).
If none of the backups look promising at all, is it possible that you created a new settings (AKA Firefox profile folder)? In the Windows Explorer window, navigate up a level and see whether you have any other profile folders. If so, investigate whether any of them might have recent bookmark backups.

Updating to F'fox 6 lost allmy bookmarks, and recovery came in a JSON file I can't open.

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