Updating to iOS 5 through iTunes In Perpetual Backup
My wife has an iPhone 4 and we've been trying to update it to the new OS. When iOS 5 came out it downloaded into her iTunes just fine it seemed. When she hooked up her phone to update it, it notified her the update was availalbe, if she wanted to transfer some apps to the iTunes store, etc. etc. We clicked update, it "prepared the phone for backup" – took 20 seconds – then proceeded to be in backup mode for a very very long time.
I'm kind of curious of our options here.
1. Can we re-download the iOS? Not sure if this is possible, but truthfully it doesn't seem like a problem with the iOS itself, just the computer/software.
2. Is there something within iTunes we could do to fix her connectivity with the phone? I know you can manually choose to back it up somewhere, but the options in the windows iTunes are organized differently that the mac.
3. Or, I could just create a new user on my MacBook Pro and sync/backup her phone in a fresh iTunes that way, which would more than likely work. I still have a 3G, so there was no need for me to download the OS update.
I might post this on the iPhone page as well.
Any advice is much appreciated!
Consider the case closed.
Found this thread earlier in the day
https://discussions.apple.com/thread/3383758?tstart=0
But thought I'd post on here that the issue was resolved if someone came a looking.
Similar Messages
-
after updating to iOS 6.0.1 my iphone 3s won't recognize my SIM card. i updated my phone through iTunes, what happened to my phone?
If it now says "invalid" or "unsupported" SIM, your iPhone was almost certainly hacked to unlock it from the original cell carrier and updating has now removed that hack and the iPhone has relocked back to that original carrier. You will have to contact that carrier and ask if it would be possible to get your iPhone officially unlocked.
Regards. -
When I try and sync my iPhone or update the iOS using iTunes, I get the message iTunes could not back up the iPhone because the iPhone disconnected
Clean the connector on the bottom of the phone with a soft dry toothbrush, and inspect it with a magnifying glass to make sure it is clean and has no bent pins.
If this does not fix it disable the firewall and antivirus on your phone. And if that doesn't fix it you most likely have a hardware problem.
To ask Apple call them or visit an Apple store. -
After updating my iphone through iTunes I cant open it. It ask me to restore my phone. How can I open it without restoring ?
Go into your iTunes preferences and select devices (on a Mac it's iTunes > Preferences > Devices; on PC it's Edit > Preferences > Devices). This will show you any and all iTunes backups you have, including your phone. If you don't see any backups, then you don't have one in iTunes.
With iCloud, if you've got a backup you can view it using an iOS device that's logged in with your iCloud (apple ID) account. You go into Settings > iCloud > Storage & Backup > Manage Storage and see if your phone is listed there. If it is, then you have a backup for it. You can click on it to see how large the backup is and what is backed up.
Don't be afraid to restore it. The worst that can happen is that you lose data. If you have a backup, then you can get that data back. If not, then you will have to start over, but your phone will still work. -
My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring ITunes showes your ipod is restore but still apple logo won't go, Due to new Laptop, I do not have any backup, therefore i have tried to select new Ipod touch and goes through step by step procedure but no use, Please help what to do?
i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated
-
I went to do the latest update on my iphone 4s, and it said to connect to itunes so I did and continued to click restore and then it updated my phone through itunes. Then after about 40 minutes of it updating it still has the connect to itunes screen on. It won't go away and I have tried restarting and turning off my phone various ways various times. I don't know what to do!
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note:
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download -
when updating my ipad through itunes, it told me it needed to be restored, when i tried that, it then told me it cannot be restored, gave an error code, and all it does is sit at tell me to plug it in to itunes... which it is.. any ideas?
Hello wombat98,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Have a nice day,
Mario -
I just tried updating my iPad through iTunes and it said it was unsuccessful and now is telling me to restore my iPad!! why is this and I'm not sure if it did back up because my iPad will not turn on.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
HT204266 How to update the app through iTune if its size is too big?
How to update the app through iTune if its size is too big?
If your actually wanting to update your iPhone to IOS 6 and you don't have enough memory available, you still need to the action Chrisfromgastonia recommended. You will find that Movies and TV Shows being moved to your itunes will free up the largest amount of space. If IOS 6 is your objective, you may be able to re-download the Movies / Videos after the update.
-
I was updating my IOS in iTunes. It was taking over 2 hours and when I came back, there was a symbol on the iPad showing a USB plug pointing to an iTunes icon. When I unplug the iPad from my PC, it goes blank and won't respond.
The restore is not completed. You will have to re-try the restore process again.
Try using this link to re-iniiate the restore.
http://support.apple.com/kb/HT4097 -
I tried updating my iPhone3g through itunes. Now i'm stuck in recovery mode and i've EVERYTHING even websites and such but nothing worked out! I've also tried restarting and fiddling with the home button but nothing still worked. Please help! What should I do??
Well, if you've indeed tried EVERYTHING, then you'll need to bring your phone to Apple for evaluation.
-
hi i had a trouble with my iphone 3gs so tried to restore my ios through itunes almost everything was happening at the end of the procedure im getting apopup showing error 29 how to resolve it ?
jk82 wrote:
im getting apopup showing error 29
Try Here > http://support.apple.com/kb/TS3694#hardware -
Hi, I tried to update my iPad through iTunes but it did not work. I am trying to update to 5.0. Thanks.
Originally it said that the process would take 76 minutes but after about 30 minutes there was no longer a message giving the status of the update.
-
HT201359 Please how do I update my iOS and iTunes?
Please how do I update my iOS and iTunes?
Welcome to the Apple Support Communities
See > http://support.apple.com/kb/HT4623
To install the latest iTunes, open Help > Check for Updates, or download iTunes 11.0.1 > http://www.apple.com/itunes/download -
My computer backed up my iPhone before I updated my IOS, now itunes crashes everytime I restore! How can I get my contact information back?
When does iTunes crash?
When you connect to the computer?
When you click on the restore button?
At sometime during the restore?
Does it crash or does just iTunes freeze?
Maybe here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
Maybe you are looking for
-
I have a sender mail adapter that picks up emails with file attachments from a mail box using the IMAP transport protocol. The mail adapter passes processing onto the PayloadSwapBean and then onto a customised module that processes the file attachmen
-
Hi all, I've installed Oracle9i Database Release 2, everything went ok during the installation. When I try to connect to the SQLPlus I get the error: "ORA-12154: TNS:could not resolve service name". I've checked and set up the REGEDIT in HKEY_LOCAL_M
-
Hello- I was wondering on the second test (PL/SQL Stored Program Units) do you need to know Procedural Builder Concepts? Thanks- John
-
Any fix for a macbook not sleeping/shutting down?
I have an early 2009 macbook running OSX 10.8. If I close the lid or manually select sleep/shutdown it works fine, BUT whenever I plug in my iphone to sync or charge, the macbook does not respond to a sleep/shutdown command (whether manual or by clo
-
Hi All, Is there an API for accrual write off? We have around 8000 diffenreces that we need to write off in order to reconcile the balabce with GL. Thanks and Regards, MPH