Updating to LR 5.4. problems

I'm trying to update to LR 5.4 in my imac. when i get the message stating that the installer is trying to install new software, type your password to allow this, it will not accept my password. I assume it is asking for my apple password but it doesn;t work. nor will it accept my adobe password. what do i need to do?

I assume it is asking for my apple password
Yes it is definitely asking for your local computer password to authorize your admin credentials on that computer.

Similar Messages

  • HT204152 I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.many times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc.

    I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.Many a  times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc....Using ! phone 6plus  .IOS8.3

    What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
    For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
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  • While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?

    While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?

    We can't help you if you don't even know what you are installing.  Never install anything if you do not know what it is.  Installings through Software Update always have explanations which you should be reading to see if you actually need and/or want them.
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    You have already downloaded DNG Converter 8.7.1.
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    You need to open DNG converter at select the FOLDER that contain your .NEF files.
    Don't open the folder and try to select individual files, it doesn't work that way.
    After converting your D810 files to DNGs you can then open the DNGs in CS5
    The problem is your camera didn't exist when CS5 & its version of ACR was developed.
    i don't use Lightroom, but the list mentions Lightroom 5.6 as needed to open D819 so your 3.6 version of LR won't cut it.

  • Lenovo Drivers Insufficient for update to 8.1 - Driver problem - H430

    Lenovo Drivers Insufficient  for update to 8.1 - Driver problem  (USB?) - H430
    my lenovo H430 is about 6 months old - worked okay with preinstalled Windows 8
    After update to Windows 8.1 computer no longer seemed to work well at all, although I am unable to provide hard evidence, but clearly it was not working as smoothly as in the previous 8 version with lots of irritating little problems - including sound.  
    One thing that very clearly was not functioning as it had in 8 version was the USB disconnect icon. In 8 you only had to click on icon and the USB selection window would open immediately. Additionally all USB connections would be shown - back and front USB.  Select the USB to be disconnected and it would be disconnected immediately (providing not in use). After update to 8.1 this was no longer the case.
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    After about two weeks of 8.1 my screen suddenly - but only briefly - went black twice. I ran a sfc /scannow. problems were found but could not be resolved. I did a  Dism /Online/Clean-Image/RestoreHealth  this was reported as being successful.  About two days later my computer went into blue screen BSOD - "critical-services-failure" - from which I was unable to get out of. The only option open was the Lenovo restore option. Computer was returned to factory state with los of all data.
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    Audio: Realtek Audio Driver for Windows 8.1 (64-bit) Version: 6.0.1.7030
    LAN: Realtek Lan Driver for Windows 8.1 (64-bit) Version: 8.018.0621.2013
    STORAGE: Intel RST Driver for Windows 8.1 (64-bit) - Desktop Version: 12.8.0.1016
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      <Data Name="BugcheckParameter1">0xb8</Data>
      <Data Name="BugcheckParameter2">0x2</Data>
      <Data Name="BugcheckParameter3">0x0</Data>
      <Data Name="BugcheckParameter4">0xfffff8000020170a</Data>
      <Data Name="SleepInProgress">0</Data>
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      <Data Name="BootAppStatus">0</Data>
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    I have now seen the suggestion by Tomaspoko and Brillow at http://forums.lenovo.com/t5/ThinkPad-Edge-S-series​/Windows-8-1-update-S440-ThinkPad-black-screen-wit​...
    Despite the AMD driver giving an error during install at the last stage of the suggested fix, this has now yielded a working switchable graphics for my S540 for the first time with Windows 8.1.  Catalyst Control Center also works for the first time, so thank you to both the above-mentioned posters for a solution that does work.
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    Thanks again for a nice solution from this forum - the problem was driving me nuts!

  • IPad update Error- There was a problem downloading the software for the iPad .... network settings

    "iPad update Error- There was a problem downloading the software for the iPad X you do not have enough access privileges for this operation. Make sure your network settings are correct and your connection is active, or try again." is the error. The rest of iTunes, sycning, and ipad operations work. I am on OSX 10.6.8. iTunes is the most recent addition.
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    OK. Good. The most likely culprit is either your firewall or anti-virus software. Temporarily disable both while you are doing the update (then, of course, turn them back on when you are done).

  • TS1702 I did all of the above recommendations and still Biblexpress is not working. Should not the developer have an update to care for the problem?

    I did all of the above recommendations and still Biblexpress is not working. Should not the developer have an update to care for the problem?

    You should contact the developer directly to inform them of any issues.
    There should be links in the App and if not, there should be links
    to the developer's site and support in their presentation in the App Store.

  • HT4623 I'm trying to update my iPhone 5 to IOS 7 through iTunes. I get a pop up saying I need to update my iTunes to  11.0.5 before I can update my iPhone. The problem is my iTunes is current, and no update for iTunes is found. Any one have any suggestion

    I'm trying to update my iPhone 5 to IOS 7 through iTunes. I get a pop up saying I need to update my iTunes to  11.0.5 before I can update my iPhone. The problem is my iTunes is current, and no update for iTunes is found. Any one have any suggestions?

    I had the same problem. My phone wasn't finding it so I tried plugging it into my laptop and it said I needed the latest iTunes which I already had.... I unplugged my phone from my laptop and did a soft reset to my phone (hold down the lock button and home button at the same time until your phone turns off) once it turns back on you should find the update... Click general... Software update. Worked for me!

  • Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error.

    Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off.  Please help.

    Same thing happened with my iPhone 4S - no one is any help.  Thanks Apple for such a crappy update!  I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone.  Sheesh!  If someone has a solution to this it would be greatly appreciated.

  • I always update my iPad without any problem , but this time for the iOS 7 , it is still downloading from yesterday more than 24 hours and as a result I can't open any email . So can you help me or tell me what went wrong

    I always update my iPad without any problem , but this time it didn't work out . My iPad 4 is still downloading from yesterday and I can not meanwhile open any website or any mail . Can you tell me what went wrong ??

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • Hi,I have iPhone 4.later I buy this after 30 days home button is not good! Seller shop say update software do this,this problem will fine! I update 2 times,my version is 5.1.1 now! But my home button is not good! I buy and register 8.9.2011! Please help m

    Hi,I have iPhone 4.later I buy this after 30 days home button is not good! Seller shop say update software do this,this problem will fine! I update 2 times,my version is 5.1.1 now! But my home button is not good! I buy and register 8.9.2011! Please help me how I do?

    Where are you and where did you get the phone? All iPhones come with a 1 year warranty from the original date of sale.
    Make an appointment at the genius bar of your local Apple Store and take it in for them to have a look at.

  • I m updated my phone but some problems occured, so i connect it to itunes and it said "your iphone is detected in recovery mode" so i tried restore it but was unsuccessful and it shows different unknown errors such as 14, 2009,1611. Please help

    i m updated my phone but some problems occured, so i connect it to itunes and it said "your iphone is detected in recovery mode" so i tried restore it but was unsuccessful and it shows different unknown errors such as 14, 2009,1611. Please help

    Hello Mubashir surf google and try pressing power and home button at the same time untill apple sign shows up and then leave it .
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