Updating to XI R2 Service Pack 5

Hello.
I'm current on Release 2, SP4 and I want to upgrade to SP5.  Upon running the installation, the process errors out as following:
"Crystal Reports Service Pack 5 is for Crystal Reports XI R2 only, and cannot be insatlled on top of other Business Objects XI Re products."
Now I know I'm on XI R2 but does having BOE Release 2 software install matter for this as well?  I'm not sure why it should but I'm clueless why the previous 4 service packs did not error out like this but this one does.

Hi Eric,
Try to install BOE service pack 5 first, it will apply it for crystal reports XI R2 also.
Because BOE is higher version than crystal report designer.
Thanks,
Naveen.

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