Updating word 2004 on 10.4.11 system

Does anyone know if it is ok to update Word vrsn. 11.2 directly to
latest Word vrsn. 11.5.3 ?
I thought I saw someone say you should insert an intervening update
step.
My mac system is vrsn. 10.4.11.
Thanks for any advice.

I seem to remember that when I first discovered I had to keep updating my own Office 2004, attempts to jump to the latest failed: I had to install each succeeding update from where I was, in turn one at a time up to the latest. I suppose you should open Microsoft Autoupdate in your Applications folder and click on manual update.

Similar Messages

  • In Word 2004 I can not save documents or quit. One suggestion is the recent security update. Any suggestins on how to fix?

    In Word 2004 I can not save documents or quit. One suggestion is the recent security update. Any suggestins on how to fix?

    Security Update 2012-001 Bricks Rosetta programs
    I've outlined the restore proceedure here, it covers a lot of bases and explains what is going to occur so please don't be intimidated it's a LOT easier that it appears.
    Take your time and comprehend the steps involved and you'll be backup up like before in short order.
    Restore method.
    #1 Backup your personal data off the machine.
    If you get a gray screen or some other hangup upon booting, try holding the Shift key down while booting to enter Safe Mode.
    Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
    Disconnect all drives now to prevent any mistakes from occuring.
    #2 Try Restoring from a TimeMachine or hold option bootable clone
    If you have TimeMachine drive, or a hold the option key bootable clone use that to erase and restore from before the Security Update occured.
    Obviously if you didn't make a recent backup before the update, your going to have to skip to Step #3.
    Note: A TM restore can take a awfully long time, a clone restore takes under 2 hours in most cases.
    If you don't know how to restore from TM drive
    http://pondini.org/OSX/Home.html
    #3 Reinstall OS X 10.6 from disk
    If no recent TM or bootable clone then:
    Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
    Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk and Permissions of your internal drive  (do not format or erase!!), Quit DU and simply re-install 10.6.
    Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway)  or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
    Note: If Disk Uitlity can't repair the drive, then come back to seek further assistance and make sure you have a copy of your data off the machine.
    #4 Update to 10.6.8 without Security Update 2012-001
    Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
    #5 Reinstall any non-working third party programs
    When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason.
    If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
    https://support.apple.com/kb/TS2570
    Note: For most users likley Step #3 and #4 is likley all that is needed to be done.
    That's it really.
    Further Reading:
    Learn how to have a OS X drive restore ability using TimeMachine or cloning software
    Learn how to clone your entire OS X boot here
    http://www.bombich.com/get_ready_for_lion.html
    TimeMachine  help here
    http://pondini.org/OSX/Home.html
    Make copies of your original Snow Leopard
    http://www.walterjessen.com/make-a-bootable-backup-snow-leopard-install-disc/
    Learn how to make a bootable SL USB thumb drive
    http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
    Deciding on upgrading to Lion?
    Learn which programs ARE NOT compatible/updated for Lion, Rosetta programs will not run on Lion.
    http://roaringapps.com/apps:table
    Unverified hacks
    Note: You may see a "hack" for this issue floating around, it has had mixed results as people's software is different.
    You may want to try it, but it's at your own risk. It has worked fast for some and not at all for others, hopefully over time it will work for all.
    The above methods I outline are Apple approved restore methods + based upon experience here and not a quick fix, but are sure to work as Apple recommends such steps themselves.
    If at any time you feel this is beyond your capability, please seek local Mac/PC professional assistance before you lose your data.
    In fact my steps above are very simple, you might want to have a family member or friend perfrom the proceedure in about a hour or two.
    If you don't have any backup, please maintain at least a TM drive, just hook up a new blank external drive and TM will ask you to make a backup, takes some time so let it work.
    If your a bit more skilled, a option bootable clone is much superior than TM drive.
    Good Luck

  • To update Quicken 2004 to 2007, need Rosetta-capable Intel system. Have 10.6.8

    To update Quicken 2004 to 2007, I need a Rosetta-capable Intel system.  I have two Intel-based iMacs: MacBook 10.6.8 and iMac 10.8.3.  Is either of these Rosetta capable?  (I don't understand "Rosetta-capable".)

    Mydnar wrote:
    To update Quicken 2004 to 2007, I need a Rosetta-capable Intel system...
    Although you did not indicate what exactly you needed to do, I thought that I would specify the exact instructions for you and others.
    1)  You need a PowerPC copy of either Quicken 2006 or Quicken 2007.  If you do not already have one, you can download a full version of Quicken 2006 PPC from the Intuit website: http://quicken.intuit.com/support/help/patching/quicken-2006-manual-updates--mac -/GEN82200.html
    2)  Make MANY backup copies of your Quicken 2004 data file.
    3)    On your MacBook with Snow Leopard 10.6.8 with Rosetta installed, you would Launch either of these two PPC versions of Quicken and have this version of Quicken open your existing Quicken 2004 data file.  It will automatically update the data file.
    4)  Go to the Intuit website and purchase for $15 their Quicken 2007 for Lion (which also works on Snow Leopard and Mountain Lion):  http://quicken.intuit.com/personal-finance-software/quicken-2007-osx-lion.jsp
    5)  Launch Quicken 2007 for Lion and open your updated data file.
    You are now set to work on either of your Macs; or, as I do, on both of my Macs!
    Good Luck!

  • Weird save problem Word 2004 using OS X 10.4.x

    We have major problems saving Word documents using Mac OS X 10.4.x on a server volume. What really makes it odd is that the problem only occurs in the afternoon. The problem has only been reported by users trying to save using Microsoft Word 2004.
    When the problems occurs it is not possible to save or save as on the server volume - Can not find volume. The volume is available on the desktop. Saving the file on the desktop works fine.
    Mac OS X 10.4.2/10.4.3/10.4.4 with all updates installed.
    Microsoft Office 2004 Swedish with SP2 installed.
    It is a Windows Server 2003 with MacShare IP 9 installed. We've had the problem for some time and have replaced the server during that time, the save problem still remains though. It makes no difference with or without MacShare IP installed.
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    Welcome to Apple Discussions!
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  • I want to upgrade to snow leopard from 10.5.8. Im hesitant to proceed because I'm running iPhoto 7 and word 2004. I want to be sure these programs will still run and I won't lose my photos or the events I have ordered them by. Should i makea clone o

    I want to upgrade to snow leopard from 10.5.8. Im hesitant to proceed because I'm running iPhoto 7 and word 2004. I want to be sure these programs will still run and I won't lose my photos or the events I have ordered them by. Should i make a partition on my new Iomega external and clone it just in case? I'm running time machine and backing up all the time onto an old LaCie, and right now I have a copy of my iPhoto library on new Iomega, which I recopy every couple of weeks. I got the computer new several years ago and it came with iLife and 10.4 OS I think.

    Word 2004 is almost 10 years old, you will not be able to upgrade beyond Snow Leopard with it. IMHO you have gotten your money's worth out of the application and need to upgrade to Office for Mac 2011, this will work just fine and read your old files just fine too. What will not run beyond SL are all PowerPC (PPC) apps such as Word 2004. You will need to update, upgrade or replace any PPC based apps you want to use. I would recommend taking a little time and check for updates to each of your apps. Then open System Profiler (Applications - Utilities - System Profiler) click the Applications link on the left and then look for any PPC based apps, those are the ones that will not run. You can upgrade to SL just fine with the apps you currently have however if you want to go beyond SL (it's already 2 generations behind) you will need to update or upgrade your apps. You can take your time doing it but eventually you're going to have to begin

  • Microsoft Word 2004 crashes repeatedly

    Hello. I am running Word 2004 on an older Mac G4. It is running OS X 10.4.11.
    Word has been continuously crashing for months. I tried repairing permissions, trashing Office and reinstalling a new version of it (which makes me think it's not Word with the problem), and trashing the preferences. None of this has helped and it still sporadically crashes (and doesn't save what I've been working on) which is extremely hindering my work.
    Any suggestions on what else I can do to try and fix the problem or even figure out what the problem is? It just crashes and that screen that says "Microsoft Word unexpectedly quit" comes up.
    Thank you!

    Hi,
    I was wondering if you were able to resolve the issue. I recently had my computer in for repairs. They've changed the hard drive and erased my whole data which I asked to be saved. Anyway, since then word 2004 is acting weird and keeps crashing every 10-15 seconds. My main use of the computer is for word processing and it is dead to me now. Apple "genious' says it is a problem with Microsoft and not them. But it was working just fine before they replaced the hard drive and update the system
    now, I am even more hesitating to update leopard which I heard similar problems occurring with Office.
    To be honest, without the Office, MAC has no charm for me. I exchange files with PC users and I need my computer to do that easily.
    So, anyway, have you had any luck to fix it? Please let me know. I desperately need help!

  • Microsoft Word 2004 opened and worked this morning. Not working now.

    I'm using a 2008 MacBook pro, OS 10.6.8
    Microsoft word 2004 was working this morning, and it crashes on launch now. I've tried uninstalling and reinstalling. tried trashing the 'normal' template. nothing.  PLEASE PLEASE PLEASE help!!!
    I get this message:
    Process:         LaunchCFMApp [1216]
    Path:            /Applications/Microsoft Office 2004/Microsoft Word
    Identifier:      com.microsoft.Word
    Version:         11.6.1 (11.6.1 (100831), © 2004 Microsoft Corporation.  All rights reserved.)
    Code Type:       PPC (Translated)
    Parent Process:  launchd [87]
    Date/Time:       2012-02-12 20:49:25.114 -0600
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          113484 sec
    Crashes Since Last Report:           30
    Per-App Crashes Since Last Report:   10
    Anonymous UUID:                      B005CBEE-0069-4DF2-9D95-EDDAF8370D04
    Exception Type:  EXC_CRASH (SIGTRAP)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x80238236 __pthread_kill + 10
    1   libSystem.B.dylib                       0x80237ad7 pthread_kill + 95
    2   LaunchCFMApp                            0xb80bfb30 0xb8000000 + 785200
    3   LaunchCFMApp                            0xb80c0037 0xb8000000 + 786487
    4   LaunchCFMApp                            0xb80dd8e8 0xb8000000 + 907496
    5   LaunchCFMApp                            0xb8145397 spin_lock_wrapper + 1791
    6   LaunchCFMApp                            0xb801ceb7 0xb8000000 + 118455
    Thread 1:
    0   libSystem.B.dylib                       0x80141afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x80142267 mach_msg + 68
    2   LaunchCFMApp                            0xb819440f CallPPCFunctionAtAddressInt + 206231
    3   libSystem.B.dylib                       0x8016f259 _pthread_start + 345
    4   libSystem.B.dylib                       0x8016f0de thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x802fb540  ecx: 0xb7fff9ac  edx: 0x80238236
      edi: 0xb8211640  esi: 0x00000005  ebp: 0xb7fff9d8  esp: 0xb7fff9ac
       ss: 0x0000001f  efl: 0x00000286  eip: 0x80238236   cs: 0x00000007
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x8023822c
    Binary Images:
    0x80000000 - 0x8005dff7  com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x8007d000 - 0x800e6fe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <190291DA-68A6-4AEA-39CC-D51FD4A721BF> /usr/lib/libstdc++.6.dylib
    0x80141000 - 0x802e8ff7  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
    0x8036a000 - 0x804e5fe7  com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x805dd000 - 0x805ebfe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
    0x805f0000 - 0x805fcff7  libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
    0x80600000 - 0x80646ff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
    0x80653000 - 0x807d5fe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
    0x80837000 - 0x808e4fe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
    0x808f8000 - 0x808fbfe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
    0x8fe00000 - 0x8fe4163b  dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
    0xb8000000 - 0xb81defff  LaunchCFMApp ??? (???) <F24FBFDD-E694-6F38-BFFB-293613CEF2DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
    Translated Code Information:
    objc[1216]: garbage collection is ON
    NO CRASH REPORT
    Model: MacBookPro4,1, BootROM MBP41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.27f3
    Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS542520K9SA00, 186.31 GB
    Parallel ATA Device: MATSHITADVD-R   UJ-867
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1a100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x820f, 0x1a110000 / 3
    USB Device: External HDD, 0x1058  (Western Digital Technologies, Inc.), 0x0702, 0xfa200000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0230, 0x5d200000 / 3
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x5d100000 / 2

    Hi Annelise,
    The obvious questions must be asked. What has changed? Software or hardware added/updated/deleted? Has it been working without issue for days/weeks/months/years before this?

  • Word 2004 print problems on Intel Mini

    I'm trying to sort out some printing problems on an office Mini with an Intel processor. Word (totally updated) will not allow the print dialog or Page Setup to come up. Docs can be dragged and dropped on the printer, apparently using the last settings, but when selecting 'print' from the file menu, the menu just blinks and nothing happens.The problem also exists in Appleworks (also updated)... but does not happen in Excel, Preview, Text Edit, Safari, etc. I've run Printer Setup Repair, reset the printing system, re-installed the newest Epson drivers (for a cx4800, Intel version), installed the newest CUPS, run the combo 10.4.7 update, repaired permissions, run Font Finagler... basically everything I could think of, short of beating my head against the top of the mini. Anyone else having similar issues?
    G5 Dual 2Ghz   Mac OS X (10.4.7)  

    I'm trying to sort out some printing problems on an
    office Mini with an Intel processor. Word (totally
    updated) will not allow the print dialog or Page
    Setup to come up. Docs can be dragged and dropped on
    the printer, apparently using the last settings, but
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    exists in Appleworks (also updated)... but does not
    happen in Excel, Preview, Text Edit, Safari, etc.
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    system, re-installed the newest Epson drivers (for a
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    I don't know the answer to your question, but you'll have a good chance of getting the right answer at the Microsoft Word 2004 newsgroup which you can get to via Microsoft News Servers at the bottom of the Entourage folders list (left side of the screen if you're using the 3-window setup). The news group is:
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  • New MBP, and am having memory trouble errors with MS Word 2004

    Hi,
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    Do I need to get rid of temporary files, as Im copying and pasting alot? If so, how?
    Anyone have the same trouble, and have a clear solution? I could also swear my MPB is running alot slower with Word than I would have expected.
    Any help you can give me would b appreciated.
    Thanks,
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    I’ll try to answer your questions briefly without going into too much detail. First of all, I think the error message you are seeing is generated by MS Word and not your operating system. That particular error, and other similar ones, are quite common in Word in particular situations and are the result of a known bug.
    As far as I know, there is no fix, but there are several work-arounds. The bug has to do with the number of temporary files that get created when working with large Word files. As you might guess, the larger your file, the larger the temp files, and they will quickly fill up your existing RAM, which then causes the error that generates the message. You have to delete the temp files---you can do that by saving and closing your file, then restart it. There are some scripts you can run, but that is beyond what I want to get into here (and usually is not necessary).
    The other problem is that by copying and pasting text from Yahoo Mail, you are not pasting simple text---you are pasting all the HTML code, formatting, and everything else that is contained in that text. And Word saves it all, then adds its own formatting and other code---leading to corrupt files sooner or later.
    And then, to make it all worse, if your file is as large as you say it is (close to system memory in size), that is one huge Word file, and Word does not handle really large files very well, especially Word 2004, but all versions of Word, Windows versions included, have trouble with large files.
    Word does in fact run slowly on even the newest MacBook Pros because Word is not yet compiled for the Intel Macs and does not run natively as a universal binary but runs under Rosetta, which translates Word to run on Apple computers running Intel CPUs. If you are working with small files, it isn’t too bad, but big files will slow it down to almost a crawl at times, or it will even stop responding for several seconds between each command.
    You can work around these problems by breaking your file into much smaller ones, save often (and close the file once in while), and save as a text file, rather than as a doc file.
    An alternative is to use another word processor or text editor to save your copied text---there are many that will work as well as or better than Word for what you want to do. Pages is a good alternative----I have to collaborate on Word files every day, and I prefer to work on my MacBook Pro (although I also use Windows-based computers about as frequently, too), and except for the most complex Word files with tables, charts, and pictures, Pages works very well, and you can save the file as a Word document, too, if you need to.
    Hope that answers some of your questions----and always remember….I could be wrong.

  • Error msg. after installing word 2004 for mac

    I have installed my Word 2004 for Mac on my brand-new iMac. It works fine, but every time I open it, I get the following message: "An unexpected error occurred while trying to load the Microsoft Framework Library." Anyone know what this means and how I can get rid of it? Many thanks.....Macquest

    Apply all updates for Office. There should be an item named "Microsoft AutoUpdate" in your Applications folder. Run the app and let it download and install the updates it finds. If you're multiple updates back, you'll need to repeat the process after each update until it tells you that the software is up to date.

  • Since installing Snow Leopard 10.6.8 I can't print checks on Quicken 2006.  I also discovered that  my M.S. Word 2004 freezes and won't work when I try to "save as".

    Since installation of Snow Leopard 10.6.8 a week ago, I have not been able to print checks on Quicken 2006.
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    Any help?

    Unfortuantely you are victim of bad timing.  Apple did release a followup security update that fixes those issues. You can download it from:
    http://support.apple.com/kb/DL1489
    If issues still persist, the tip here:
    http://snowleopard.wikidot.com/h-n
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  • How do I open Word documents with docx extensions when I have Word 2004

    How can I open Word docs with a docx extension when i have Word 2004?  I tried Open XML format files but can't get it to open.  Can I save the file in the old Word extension?

    This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office or your question in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
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  • When I open my Excel/Word 2004, the 'Application Quit Unexpectedly' message appears.  This just happened with Viber also.  Help!  I don't know that much about computer problems.

    When I open my Excel/Word 2004, the 'Application Quit Unexpectedly' message appears and I cannot relaunch.
    This just happened for Viber also.
    I am not to knowledgeable on technical issues.
    Please help!
    Thank you.

    Thank you for your reply.  Here is the full copy:
    Process:         Microsoft Excel [119]
    Path:            /Users/susanslater/Desktop/Microsoft Office 2004/Microsoft Excel
    Identifier:      com.microsoft.Excel
    Version:         090512 (11.5.5)
    Code Type:       PPC (Translated)
    Parent Process:  launchd [63]
    Date/Time:       2009-11-01 19:46:37.528 +0900
    OS Version:      Mac OS X 10.5.8 (9L31a)
    Report Version:  6
    Anonymous UUID:  DE40358D-E5BE-46DF-8382-5E64FE348B72
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    Crashed Thread:  0
    Thread 0 Crashed:
    0   translate                               0xb80bcd58 0xb8000000 + 773464
    1   translate                               0xb80b7007 0xb8000000 + 749575
    2   translate                               0xb80d49c0 0xb8000000 + 870848
    3   translate                               0xb813ce79 spin_lock_wrapper + 1981
    4   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 1:
    0   ???                                     0x800bc286 0 + 2148254342
    1   ???                                     0x800c3a7c 0 + 2148285052
    2   translate                               0xb818b6ea CallPPCFunctionAtAddressInt + 202886
    3   ???                                     0x800ed155 0 + 2148454741
    4   ???                                     0x800ed012 0 + 2148454418
    Thread 2:
    0   translate                               0xb81529ef spin_lock_wrapper + 90931
    1   translate                               0xb8183633 CallPPCFunctionAtAddressInt + 169935
    2   translate                               0xb81861e2 CallPPCFunctionAtAddressInt + 181118
    3   translate                               0xb80dfb0b 0xb8000000 + 916235
    4   ???                                     0x812d8b96 0 + 2167245718
    Thread 3:
    0   translate                               0xb8152b6b spin_lock_wrapper + 91311
    1   translate                               0xb817b608 CallPPCFunctionAtAddressInt + 137124
    2   translate                               0xb80bdb8b 0xb8000000 + 777099
    3   translate                               0xb80b7007 0xb8000000 + 749575
    4   translate                               0xb80d49c0 0xb8000000 + 870848
    5   translate                               0xb813d75f spin_lock_wrapper + 4259
    6   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 4:
    0   translate                               0xb8152c24 spin_lock_wrapper + 91496
    1   translate                               0xb817b31e CallPPCFunctionAtAddressInt + 136378
    2   translate                               0xb80bdb8b 0xb8000000 + 777099
    3   translate                               0xb80b7007 0xb8000000 + 749575
    4   translate                               0xb80d49c0 0xb8000000 + 870848
    5   translate                               0xb813ce79 spin_lock_wrapper + 1981
    6   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 5:
    0   translate                               0xb8152863 spin_lock_wrapper + 90535
    1   translate                               0xb816e79d CallPPCFunctionAtAddressInt + 84281
    2   translate                               0xb80bdb8b 0xb8000000 + 777099
    3   translate                               0xb80b7007 0xb8000000 + 749575
    4   translate                               0xb80d49c0 0xb8000000 + 870848
    5   translate                               0xb813ce79 spin_lock_wrapper + 1981
    6   translate                               0xb8011b64 0xb8000000 + 72548
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0xb80bcd30  ecx: 0x00000000  edx: 0x0000001a
      edi: 0x00000000  esi: 0x80303820  ebp: 0xb7fffa08  esp: 0xb7fff9d0
       ss: 0x0000001f  efl: 0x00010202  eip: 0xb80bcd58   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000000
    Binary Images:
    0xb8000000 - 0xb81d7fe7  translate ??? (???) /usr/libexec/oah/translate
    Translated Code Information:
    Rosetta Version:  21.03
    Args:            /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMAp p /Users/susanslater/Desktop/Microsoft Office 2004/Microsoft Excel
    Exception: EXC_BAD_ACCESS (0x0001)
    Thread 0: (0xb011cd64, 0xb8152b6b)
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    0x005e0934: /Users/susanslater/Desktop/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _FWaitForConnection + 48
    0x848dcbc4: No symbol
    0x8483d558: No symbol
    0x8483d73c: No symbol
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x9459b7d8                    ctr: 0x9459b7c4
    r00: 0x00000194           r01: 0xf01019d0           r02: 0x00000000           r03: 0x00000013
    r04: 0xf0101a68           r05: 0xf0101a60           r06: 0xf0101d40           r07: 0x00000004
    r08: 0x00000000           r09: 0x100b2fd0           r10: 0x00000000           r11: 0x0064e110
    r12: 0x9459b7c4           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0x00000000           r25: 0x00000000           r26: 0x00000000           r27: 0x00000000
    r28: 0x00000000           r29: 0x009f8e00           r30: 0xf0101b28           r31: 0xf0101b28
    Thread 1: (0xb009a83c, 0xb81529ef)
    0x0082c800: No symbol
    0x00644204: /Users/susanslater/Desktop/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x944fa120                    ctr: 0x944f31f0
    r00: 0xffffffe1           r01: 0xf0080d60           r02: 0x00000001           r03: 0xf0080e4c
    r04: 0x00000102           r05: 0x00000000           r06: 0x00000054           r07: 0x00003403
    r08: 0x000003e8           r09: 0x00000000           r10: 0x000eb010           r11: 0xa076a68c
    r12: 0x944f31f0           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0xf0080e4c           r25: 0x00000054           r26: 0x00003403           r27: 0x000003e8
    r28: 0x00000000           r29: 0x00000102           r30: 0x00000102           r31: 0x0064efb0
    Thread 2: (0xb0220d64, 0xb8152863)
    0x903cf818: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
    0x8483dca8: No symbol
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x903cf85c                    ctr: 0x944f3260
    r00: 0xffffffda           r01: 0xf0203d60           r02: 0x0013bda0           r03: 0x00007803
    r04: 0x0000003c           r05: 0x00000000           r06: 0x00000000           r07: 0xf0203c60
    r08: 0x00000010           r09: 0x000f4240           r10: 0xffffff3f           r11: 0xa076aa78
    r12: 0x944f3260           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0x00000000           r25: 0x00000000           r26: 0x00000000           r27: 0x00000000
    r28: 0x00000000           r29: 0x0000ea60           r30: 0x00000000           r31: 0x903cf7fc
    Thread 3: Crashed (0xb7fff9d0, 0xb80bcd58)
    0x85181738: No symbol
    0x851816a0: No symbol
    0x85181490: No symbol
    0x847438d4: No symbol
    0x92fadda0: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation : _CFArrayApplyFunction + 352
    0x8475675c: No symbol
    0x84756810: No symbol
    0x9577dc4c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
    0x9577cde4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
    0x9577cc00: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTargetWithOptions + 56
    0x95843b48: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DockCallback(unsigned long, unsigned int, void*, void*) + 1648
    0x9697250c: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _notifyDatagramHandler + 476
    0x9693410c: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGSDispatchDatagramsFromStream + 740
    0x969339a8: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _snarfEvents + 292
    0x96c2cbd0: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGSGetNextEventRecordInternal + 152
    0x969337e4: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics : _CGEventCreateNextEvent + 28
    0x9577f408: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : PullEventsFromWindowServerOnConnection(unsigned int, unsigned char) + 88
    0x957aa180: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _PullEventsFromWindowServer + 24
    0x957aa0d0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _FlushSpecificEventsFromQueue + 72
    0x83f6ac5c: No symbol
    0x83f6ab90: No symbol
    0x83f7a958: No symbol
    0x83f79fe8: No symbol
    0x83f79f60: No symbol
    0x83f79d14: No symbol
    0x903f08d4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _ReleaseClosure + 896
    0x903f052c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _TerminateApplication + 88
    0x94505acc: /usr/lib/libSystem.B.dylib : ___cxa_finalize + 240
    0x945059a8: /usr/lib/libSystem.B.dylib : _exit + 36
    0x924edab8: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices : _PlotIconRef + 0
    0x84aab310: No symbol
    0x84aab2e0: No symbol
    0x8497c154: No symbol
    0x8519a674: No symbol
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x20000000                     lr: 0x85181738                    ctr: 0x94696df0
    r00: 0x85181738           r01: 0xbfff9a30           r02: 0x00422000           r03: 0x0048e0e4
    r04: 0x0db48ba0           r05: 0xfffffffe           r06: 0x00000000           r07: 0x00000000
    r08: 0x00000000           r09: 0x0db48cd6           r10: 0x00000001           r11: 0x00000048
    r12: 0xa07a5b24           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0xa00523e8           r18: 0xa07659f0           r19: 0xa07659f0
    r20: 0xa07a59f0           r21: 0xbfffa56c           r22: 0xbfffa4b4           r23: 0xbfffa4ac
    r24: 0x00000000           r25: 0xbfff9d58           r26: 0x00000000           r27: 0x00000003
    r28: 0x000fd26c           r29: 0x001aad30           r30: 0x004d2634           r31: 0x0048e0ec
    Thread 4: (0xb019ed38, 0xb8152c24)
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    0x848dcd3c: No symbol
    0x8483d96c: No symbol
    0x8483db04: No symbol
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x903bb42c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x945841d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    PPC Thread State
    srr0: 0x00000000          srr1: 0x00000000                                 vrsave: 0x00000000
    cr:  0xXXXXXXXX                    xer: 0x00000000                     lr: 0x005e0af0                    ctr: 0x94583588
    r00: 0x00000193           r01: 0xf0182c20           r02: 0x00000000           r03: 0x00000014
    r04: 0xf0182d18           r05: 0x00000098           r06: 0x00000000           r07: 0x00000000
    r08: 0x00000000           r09: 0x002c5340           r10: 0x000eb020           r11: 0x0064e124
    r12: 0x94583588           r13: 0x00000000           r14: 0x00000000           r15: 0x00000000
    r16: 0x00000000           r17: 0x00000000           r18: 0x00000000           r19: 0x00000000
    r20: 0x00000000           r21: 0x00000000           r22: 0x00000000           r23: 0x00000000
    r24: 0x00000000           r25: 0x00000000           r26: 0x00000000           r27: 0x00000000
    r28: 0x00000000           r29: 0xf0182d18           r30: 0xf0182d04           r31: 0xf0182d04
    Regarding your suggestion to try the free LibreOffice, at the moment I don't need this, because I have downloaded a one-month trial Japanese Microsoft Office 2011 and can open my current files with that, although I do not want to revise any of my files until either this problem is solved, or I purchase a new MS Office.
    Unfortunately there is not many MS Office software in English available here in Japan.  I spoke to Microsoft Japan and even though they sell software, they do not sell any English verions of MS Office.  Incredible, considering that the company itself is located in the US.  They suggested I buy it from Amazon Japan, however Amazon do not have any available at this time and do not know if they will in the future.
    Anyway, I have found a company which sells the downloaded English version (no disk).  The software is Microsoft Office for Mac Home and Student 2011.  I have not purchased it yet.  It would take too long and the postage charges would be too high to purchase it from the US.
    Hoping you have some good ideas.
    Best regards,
    Susan

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