Updatinng N95-1 Running NSU compatible with XP sp2

Please Help. I run NSU comptatible with XP sp2. I started to update the phone. NSU downloaded the 116.2 MB software and started to update the phone. It says etsimated time 15 mins but I ve been waiting more than 30mins. What should I do? THe current firmware version of the phone is 12.0.013
and the new version that nsu detected is 21.0.016.

You should hope, that the phone didn´t crash while flashing the firmware, because in that case you might have to take it to a Nokia Care Center.
I´d wait another 15min and close all other applications and see if it goes on.
After that i would unplug it, close NSU, restart NSU, plug in the phone when asked for it and pray it is recognized...
Good luck and let us know what happened!
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