Upgaded itunes now itunes store won't open
I upgraded my itunes and now when I go to open the itunes store it says network connection refused. I never had this problem until I upgraded to 7.5. What can I do?
If you check these boards, there have been a lot of people having trouble with 7.5.
I wasn't able to connect to the iTunes store for about four days. One suggestion, which seems to have worked for several people, has been to uninstall the QuickTime update and re-install the old version. You can download it here: http://www.apple.com/support/downloads/quicktime72forwindows.html
This didn't do it for me. I had to go to FileHippo, and download iTunes 7.4.3. I re-installed that, and the old version worked on the SECOND try. First attempt produced the same error message, but closing and re-starting iTunes seemed to fix it.
If those dont work for you, your best bet is to check the discussions from time to time. Maybe one of the other solutions posted here will do the trick for your system.
Similar Messages
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A friend of mine downloaded an app from the internet onto my iPod Touch 4 so I could play pokemon on my iPod, I deleted the app but now iTunes and the App Store won't open, they say that the certificate for this server is invalid. What should I do?
Try:
Why does my iPod 4th generation say the certificate for this server is invalid when trying to access iTunes? I've never had an issue until this recently. -
itunes store won't open. It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?
Hi Guys:-
If this SAME problems is effecting us all then suspect its not IPS problem as we all get problem at 995.6MB.
I would think that there is some kind of software conflict. If we all having this problem just think of how many users have the same but are not on this discussion board, bet you its 100s and 100s.
Not possible for me to visit store now but will monitor your responce's.
Good luck guys, lets make um give us a fix:- I will call them tomorrow and see what they say:- should point support to this Discussion page and they can answer us !
Cheers and good luck also -
After upgrading my iphone 5 to IOS 7, the iTunes Store won't open. Is there a fix for this?
I had the same thing yesterday. After google gave me nothing and after I was sure my phone had enough charge to restart, I did a reset on my phone...
Holding down the Power button, volume button and selector button on the front - for about 30 secs (or untill I knew the beeping had stopped).
I cant remember if I then restarted it or it it restarted itself, but now its back to normal! No memory loss from the phone either.
Freeked me out as its a new iphone 4s but glad to have it back! Without having to take it to get fixed by a pro.
Hope that helps -
After upgrading to itunes 10 store won't open
itunes ran great, have two ipods and 1 ipad2 syncing easily.
upgraded to itunes 10.5, and now itunes store won't open, and ipad won't sync.
did the new upgrade today, hoping that would fix it, but no joy.
please help. very frustrating.Hi(Bonjour)!
I had the same issue yesterday after this installation - upgrade over FCE 3.0.1 .
FCE 3.5 simply won't open, but livetype and soundtrack were okay.
So I've followed Apple"s support link to remove JUST the newly installed FCE 3.5 (not livetype and Soundtrack nor media associated to those 2 applications) :
http://docs.info.apple.com/article.html?artnum=301182
and after a installation of FCE 3.5 only, everything work now perfectly.
So I think it's a better way to uninstall prior version of FCE before installing 3.5 (the installation way, not upgrade way).
Make sure to have your original serial number (not the previous upgrade one). For me, the upgrade serial number of my 3.0 copy did not worked, I had to use the original full package number of my 2.0.1 version).
Good luck to anyone who bought the 3.5 upgarde version.
Michel Boissonneault -
After doing a clean install on my mac mini, the only problem is with ITunes. The music store won't open, states to make sure my internet connection is open and active, which it is.
The iTunes store seems to be stuggling a bit today under the weight of demand. Uninstalling itunes and installing won't help. Use patience, try later...
Why would you delete your songs?
tt2 -
Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.
If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go -
My itunes store won't open and i don't know what to do.
please help!
Hi...
My itunes store won't open
Try reinstalling iTunes > http://www.apple.com/itunes/
And try here > Can't connect to the iTunes Store
edited by: cs -
Windows XP - iTunes Store won't open?
I have Windows XP on my laptop and I installed the latest iTunes update on Monday and since then I have not been able to get to the iTunes store. It tries to load but stops and then the screen in just white. I don't know if it has to do with the new update or what because before this, I never had any problems with accessing he iTunes Store.
So. I've been having the same problem too. And it's been unable to reach the store for quite a while. And on and on and on. The reason I'm posting is to offer up some sort of hope to get back to the store. This is the second time I've installed a "current" iTunes version and the 2nd time the store won't open. The first time, I found a solution here that I can't seem to find anymore. As best I can remember - and that's the thing, I don't remember the step by step process entirely - I first had to rename the extensions on my iTunes library so that my current version couldn't read it. Then I had to unistall each and every program that had to do with Apple. iTunes, iTunesHelper, Bonjour, and there's at least one more, Push I think and maybe more. Thing is, the original poster of the solution I used back then had a specific order in which to uninstall the programs, and I cannot remeber it. At any rate, once I did those things, I then sought out the last known working version of iTunes that could access the store. I installed it, changed my library extensions back, and viola, it actually worked. Thing is, I trusted that the problem would be a one time thing and Apple wouldn't let it happen again - so I went ahead and updated once the 2nd version of 10.4 came out. And darn it if I'm not back here again. Anyway. The rough answer to the problem is to roll back your iTunes version to the last one that worked. I don't necessarily suggest you try to roll back unless you know step by step how, I just wanted to post something because I keep coming to these forums and no one has an answer and I can't seem to find the one I used before but wanted you to know that there is one in here somewhere, or there used to be, and it works.
One caveat: This is assuming you know it's not firewall and you know "yes, my computer is connected to the internet" - in other words you've checked all the basics and you really just know it's iTunes. -
My iTunes store won't open. And I keep getting pop-up windows saying they can't identify the server (there are 4 different servers that pop up)
I am unable to reset my cache also. Thanks.Hi there,
I would recommend taking a look at some of the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. -
can't access itunes store. no error message but store won't open at all. any ideas? thanks
i been trying to purchase music and get into my itunes account but error -1202 won't allow me to get into my account or purchase music. I spoken with the so called experts at apple and they've been putting me through the ringer with their suggestions that don't work. i've been purchasing music all before with no problems why all of a sudden this problem? Can someone please tell what to do or give any suggestions as to why this is occuring.
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HT1689 The iTunes Store won't open on my iPod, what happened?
My iTunes Store won't open. When it is clicked, it just flashes back to the home screen. I restarted it and turned it off and back on, but nothing helped. This all started after I upgraded to iOS 7.
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings. -
My itunes store won't open. Any suggestions on how to get this to work? I've already downloaded the newest version of itunes. I'm also not sure what Mac operating system I have..
To find the version of Mac OS X on your computer, all you have to do is click the Apple logo and then About this Mac. For more info, take a look at this doc -> Finding your OS X version and build information
Do you see an error when you try to open the iTunes Store on your Mac?
This Apple doc is a good place to start -> iTunes: Advanced iTunes Store troubleshooting -
Ibooks and itunes store won't open on my ipod after ios7
So after I downloaded io7, itunes store won't open, nor will the ibooks. Any suggestions?
For iTunes:
http://www.digitaltrends.com/mobile/ios-7-problems/
For iBooks:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
Itunes store won't open on my pc
itunes store won't open on my pc
Hey Ania,
To troubleshoot your iTunes launch issues, follow the steps in this article:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
Welcome to Apple Support Communities!
All the best,
Delgadoh -
My iTunes store won't open, what do I do?
Everytime I try to open my iTunes store it just brings up a black page, how do I fix it?
Hi...
My itunes store won't open
Try reinstalling iTunes > http://www.apple.com/itunes/
And try here > Can't connect to the iTunes Store
edited by: cs
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